Discover exciting What Travel Advisor Jobs are in Canada?
Showing 249 Travel Advisor jobs in Canada
Remote Luxury Travel Advisor
Posted 3 days ago
Job Viewed
Job Description
About the Role
Our client, a prestigious luxury travel agency, is seeking a highly motivated and experienced Remote Luxury Travel Advisor. This fully remote position allows you to curate bespoke travel experiences for a discerning clientele from your home office. You will leverage your extensive knowledge of luxury destinations, accommodations, and experiences to design unique itineraries that exceed client expectations. The ideal candidate is passionate about travel, possesses exceptional customer service skills, and has a proven ability to build and maintain strong client relationships. You will be responsible for all aspects of the travel planning process, from initial consultation to post-trip follow-up, ensuring a seamless and extraordinary journey for every client. Join a globally recognized brand and shape unforgettable travel adventures.
Key Responsibilities- Design and customize luxury travel itineraries for clients worldwide, focusing on unique experiences and high-end accommodations.
- Conduct in-depth client consultations to understand their preferences, needs, and budget.
- Research and stay current on luxury travel trends, destinations, and supplier offerings.
- Build and maintain strong relationships with luxury hotels, tour operators, and other travel partners.
- Manage all bookings, reservations, and logistics, ensuring accuracy and attention to detail.
- Provide exceptional pre- and post-trip support to clients.
- Handle any travel-related issues or emergencies with professionalism and efficiency.
- Utilize the agency's CRM and booking systems effectively.
- Meet and exceed sales targets and client satisfaction goals.
- Continuously seek opportunities to enhance client travel experiences and generate repeat business.
- Minimum of 5 years of experience as a travel advisor, with a significant focus on luxury or bespoke travel.
- In-depth knowledge of luxury destinations, resorts, cruises, and unique travel experiences.
- Proven track record of building and managing a high-net-worth client base.
- Exceptional communication, interpersonal, and negotiation skills.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in travel booking systems and CRM software.
- Ability to work independently and manage time effectively in a remote environment.
- A passion for travel and a commitment to delivering unparalleled service.
- Must be authorized to work remotely for a Canadian company.
- Bachelor's degree in Travel & Tourism, Hospitality, or a related field is a plus.
This fully remote position offers a competitive base salary plus commission, comprehensive health and dental benefits, generous paid time off, and extensive travel perks and familiarization trips. Enjoy the freedom and flexibility of working from home while planning extraordinary journeys for clients around the globe. This is a fantastic opportunity to advance your career in luxury travel.
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0
Remote Luxury Travel Advisor - Vancouver
Posted 3 days ago
Job Viewed
Job Description
About the Role
Our client is a leading online luxury travel agency specializing in crafting bespoke international itineraries for a discerning clientele. Due to continued growth, we are seeking a highly motivated and experienced Remote Luxury Travel Advisor to join our innovative, remote-first team. This position is ideal for a passionate individual who excels in a virtual environment and possesses a deep understanding of exclusive travel experiences. You will leverage your expertise to design personalized journeys, cater to complex client requests, and ensure unparalleled satisfaction from initial consultation to post-trip follow-up. While the role is fully remote, the successful candidate should have a strong connection to or understanding of the Canadian market, particularly concerning travel preferences originating from cities like Vancouver . You will work independently, manage your own schedule, and contribute to a globally distributed team dedicated to providing exceptional travel planning services.
Key Responsibilities- Consult with clients to understand their travel preferences, budget, and desired experiences for luxury vacations worldwide.
- Design and present customized, detailed travel itineraries featuring unique accommodations, private tours, and exclusive activities.
- Source and book flights, luxury accommodations, private transfers, and specialized excursions.
- Maintain up-to-date knowledge of global destinations, travel trends, visa requirements, and travel advisories.
- Build and foster strong relationships with a network of international travel partners, including hotels, tour operators, and local guides.
- Manage client communications via email, phone, and video conferencing, ensuring timely and professional responses.
- Handle all booking amendments, cancellations, and unexpected travel disruptions with efficiency and grace.
- Provide pre-travel support, including packing advice, destination-specific cultural etiquette, and essential contact information.
- Continuously seek opportunities to enhance client satisfaction and generate repeat business.
- Minimum of 4 years of experience in luxury travel planning, high-end tour operating, or a similar role within the premium hospitality sector.
- Demonstrated success in creating and selling complex, bespoke international travel itineraries.
- Exceptional knowledge of global luxury travel products, including high-end hotels, unique experiences, and private transportation options.
- Excellent verbal and written communication skills in English. Proficiency in other languages is an advantage.
- Proven ability to work autonomously and manage time effectively in a remote setting.
- Proficiency with travel booking systems (GDS knowledge is a plus), CRM software, and standard office productivity suites.
- Strong negotiation skills with travel suppliers.
- A passion for travel and a commitment to delivering outstanding customer service.
- Must be based in Canada and possess a reliable internet connection and home office setup.
As a remote contractor, you will enjoy the flexibility of setting your own hours and working from anywhere within Canada . Our client offers a highly competitive commission structure with uncapped earning potential, providing a direct reward for your sales success. You will receive ongoing training on new destinations and luxury travel products, access to our proprietary booking platform, and comprehensive marketing support. There are opportunities for virtual team collaboration and professional development. This role allows you to immerse yourself in the world of luxury travel while enjoying the autonomy and work-life balance that a remote position provides.
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1
Remote Luxury Travel Advisor - Virtuoso Network
Posted 3 days ago
Job Viewed
Job Description
About the Role
Our client, an exclusive luxury travel consortium renowned for its personalized and bespoke travel experiences, is seeking a highly discerning and experienced Remote Luxury Travel Advisor. This is a fully remote position, allowing you to craft extraordinary journeys for discerning clientele from the comfort of your home office. You will leverage your extensive knowledge of global destinations, luxury accommodations, and exclusive experiences to design tailor-made itineraries that exceed client expectations. The ideal candidate is a passionate traveler with impeccable taste, exceptional client relationship skills, and a deep understanding of the luxury travel market. You will be responsible for providing expert advice, handling all booking logistics, and ensuring a seamless and unforgettable travel experience from start to finish. This is a unique opportunity to join a prestigious network and build a rewarding career centered around your love for luxury travel.
Key Responsibilities- Design and curate bespoke luxury travel itineraries for high-net-worth clients, focusing on unique experiences and exclusive access.
- Provide expert consultation and personalized recommendations on destinations, accommodations, transportation, and activities worldwide.
- Manage all aspects of the booking process, including flights, hotels, private transfers, tours, and dining reservations.
- Build and maintain strong, long-lasting relationships with clients, understanding their preferences and travel history to anticipate their needs.
- Stay informed about the latest luxury travel trends, emerging destinations, and exclusive offerings within the industry.
- Liaise with travel partners, including luxury hotels, tour operators, and destination management companies, to secure preferred rates and exclusive amenities for clients.
- Handle client inquiries and requests efficiently and professionally, providing exceptional pre-travel, in-travel, and post-travel support.
- Troubleshoot and resolve any travel-related issues promptly and effectively.
- Maintain accurate client records and booking details in the CRM system.
- Contribute to marketing efforts by sharing insights and client feedback.
- Minimum of 5 years of experience as a luxury travel advisor, with a strong track record of designing complex international itineraries.
- Extensive personal travel experience and deep knowledge of luxury destinations, hotels, and experiences globally.
- Proven ability to build and maintain relationships with high-net-worth clientele.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in GDS systems (e.g., Sabre, Amadeus) and luxury travel booking platforms.
- Strong organizational skills and meticulous attention to detail.
- Ability to work independently and manage time effectively in a remote work environment.
- Proficiency in English; knowledge of additional languages is a significant asset.
- A passion for travel and delivering exceptional service.
- Membership in or strong ties to the Virtuoso network is a plus.
This role offers a competitive commission-based compensation structure with guaranteed base salary, providing significant earning potential. Benefits include comprehensive health, dental, and vision insurance, a generous paid time off policy, and a retirement savings plan. Employees benefit from access to exclusive industry events, extensive travel perks, and professional development opportunities within a highly respected luxury travel network. Enjoy the flexibility and autonomy of a remote role while connecting clients with extraordinary travel experiences.
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2
Travel Consultant
Posted 4 days ago
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
**Create your journey at Amex GBT!**
**Various Shifts Available** **Monday- Friday**
As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
**What You'll Do on a Typical Day**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Knowledge of GDS, including Sabre required
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre)
+ Keen International Travel Knowledge
+ Phone and email servicing experience
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
**Location**
United States
The US national base salary range for this position is from
$39,200.00 - $72,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
**Create your journey at Amex GBT!**
**Various Shifts Available** **Monday- Friday**
As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
**What You'll Do on a Typical Day**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Knowledge of GDS, including Sabre required
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre)
+ Keen International Travel Knowledge
+ Phone and email servicing experience
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
**Location**
United States
The US national base salary range for this position is from
$39,200.00 - $72,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Is this job a match or a miss?
Apply Now
3
Experienced Travel Consultant
Posted 4 days ago
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use Global Distribution Systems (GDS) - Sabre
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ A minimum of 3 years' corporate travel experience
+ Native GDS expertise -Sabre
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
**Hours of operation are 24 x 7** . **Looking for someone to be flexible and open to work - day, afternoon and night shifts including weekends.**
**Location**
United States
The US national base salary range for this position is from
$39,200.00 - $72,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use Global Distribution Systems (GDS) - Sabre
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ A minimum of 3 years' corporate travel experience
+ Native GDS expertise -Sabre
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
**Hours of operation are 24 x 7** . **Looking for someone to be flexible and open to work - day, afternoon and night shifts including weekends.**
**Location**
United States
The US national base salary range for this position is from
$39,200.00 - $72,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Is this job a match or a miss?
Apply Now
4
Specialized Travel Consultant
Posted 4 days ago
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Must have GDS (Global Distribution System) experience in Sabre
+ Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
+ Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
+ Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Previous 5 years of experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise in **Sabre**
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently
+ Teamwork and openness to feedback
**Our Traveler Care unit is a 24/7 operation. We are looking to fill positions that are Days, evening, overnight, weekend and holiday shifts.**
**Location**
United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Must have GDS (Global Distribution System) experience in Sabre
+ Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
+ Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
+ Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Previous 5 years of experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise in **Sabre**
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently
+ Teamwork and openness to feedback
**Our Traveler Care unit is a 24/7 operation. We are looking to fill positions that are Days, evening, overnight, weekend and holiday shifts.**
**Location**
United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Is this job a match or a miss?
Apply Now
5
Lead Travel Consultant
Posted 1 day ago
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
**Handle complex domestic and international business travel reservations in Sabre GDS including air, hotels, car rentals, rail, and visa/passport guidance**
**Advise corporate business customers on efficient and cost-effective itineraries while ensuring compliance with company travel policies**
**Manage itinerary changes, cancellations, disruptions, and emergency travel situations quickly and accurately.**
**Act as the subject matter expert for the team, coaching and mentoring new and existing travel counselors on difficult bookings and unusual travel situations**
**Assist supervisors with workflow management, escalations, queue monitoring, and prioritization of urgent travel requests**
**Resolve customer issues independently while building trusted relationships and maintaining quality standards and service-level agreements (SLAs)**
**Support training and onboarding of new employees while sharing best practices and process improvements**
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
**5+ years of corporate travel experience with advanced knowledge of at least one GDS Sabre**
**Excellent geography and airline fare knowledge, including understanding of international travel requirements, ticketing rules, and fare construction**
**Outstanding written and verbal communication skills with a passion for excellence in client service and proactive anticipation of customer needs**
**Proven leadership or mentoring experience with the ability to multitask in a fast-paced environment**
**Strong attention to detail, integrity in handling personal traveler information, problem-solving skills, and ability to work both independently and collaboratively**
**Location**
United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
**Handle complex domestic and international business travel reservations in Sabre GDS including air, hotels, car rentals, rail, and visa/passport guidance**
**Advise corporate business customers on efficient and cost-effective itineraries while ensuring compliance with company travel policies**
**Manage itinerary changes, cancellations, disruptions, and emergency travel situations quickly and accurately.**
**Act as the subject matter expert for the team, coaching and mentoring new and existing travel counselors on difficult bookings and unusual travel situations**
**Assist supervisors with workflow management, escalations, queue monitoring, and prioritization of urgent travel requests**
**Resolve customer issues independently while building trusted relationships and maintaining quality standards and service-level agreements (SLAs)**
**Support training and onboarding of new employees while sharing best practices and process improvements**
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
**5+ years of corporate travel experience with advanced knowledge of at least one GDS Sabre**
**Excellent geography and airline fare knowledge, including understanding of international travel requirements, ticketing rules, and fare construction**
**Outstanding written and verbal communication skills with a passion for excellence in client service and proactive anticipation of customer needs**
**Proven leadership or mentoring experience with the ability to multitask in a fast-paced environment**
**Strong attention to detail, integrity in handling personal traveler information, problem-solving skills, and ability to work both independently and collaboratively**
**Location**
United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Is this job a match or a miss?
Apply Now
6
Amadeus Corporate Travel Counselor
Posted today
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
**Remote Amadeus Travel Counselor**
**CREATE YOUR JOURNEY WITH US AT** **Amex GBT!**
As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client
**Hours Of Operation: 24/7**
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at Amex GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
**What You'll Do on a Typical Day**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use of Amadeus Global Distribution System (GDS)
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ **Amadeus Native GDS expertise**
+ **Three -Five Years of Corporate Travel experience only.**
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ **Possess a strong understanding of the travel industry (background in International business travel a plus)**
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts: 12pm-12am
**What You Get From Us**
+ A diverse, supportive, fun, outstanding team of Traveler Care professionals. We are based around the world, and we're proud of how we connect and collaborate to drive results for our customers.
+ The chance to grow your career with a purpose-led organization, passionate about powering progress through travel.
+ The flexibility to work from home in a truly global workplace.
+ Comprehensive benefits program including: health & life insurance, retirement savings program (with employer match), access to our global colleague assistance program and our wellness platform, eMindful.
+ An environment that champions Diversity, Equity and Inclusion. We have a network of Inclusion Groups, Diversity Councils and Country Ambassadors who are passionate about creating a global culture of belonging.
**Location**
United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
**Remote Amadeus Travel Counselor**
**CREATE YOUR JOURNEY WITH US AT** **Amex GBT!**
As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client
**Hours Of Operation: 24/7**
We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at Amex GBT!
We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.
**What You'll Do on a Typical Day**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use of Amadeus Global Distribution System (GDS)
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ **Amadeus Native GDS expertise**
+ **Three -Five Years of Corporate Travel experience only.**
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ **Possess a strong understanding of the travel industry (background in International business travel a plus)**
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts: 12pm-12am
**What You Get From Us**
+ A diverse, supportive, fun, outstanding team of Traveler Care professionals. We are based around the world, and we're proud of how we connect and collaborate to drive results for our customers.
+ The chance to grow your career with a purpose-led organization, passionate about powering progress through travel.
+ The flexibility to work from home in a truly global workplace.
+ Comprehensive benefits program including: health & life insurance, retirement savings program (with employer match), access to our global colleague assistance program and our wellness platform, eMindful.
+ An environment that champions Diversity, Equity and Inclusion. We have a network of Inclusion Groups, Diversity Councils and Country Ambassadors who are passionate about creating a global culture of belonging.
**Location**
United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Is this job a match or a miss?
Apply Now
7
Job Description
**Additional Information**
**Job Number**
**Job Category** Event Management
**Location** 1128 West Hastings Street, Vancouver, BC, Canada, V6E 4R5
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $81,000-$102,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: Vancouver Marriott Pinnacle Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Event Management
**Location** 1128 West Hastings Street, Vancouver, BC, Canada, V6E 4R5
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $81,000-$102,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: Vancouver Marriott Pinnacle Downtown Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
8
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 1310 Water Street, Kelowna, BC, Canada, V1Y 9P3
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $22.39-$22.39 per hour
**POSITION SUMMARY**
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 1310 Water Street, Kelowna, BC, Canada, V1Y 9P3
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $22.39-$22.39 per hour
**POSITION SUMMARY**
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: Delta Hotels Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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