3,947 Travel Advisor jobs in Canada

Leisure Travel Advisor - Brandon, MB

Brandon, Manitoba Direct Travel

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Job Description

Job Description

Leisure Travel Advisor – Brandon, MB

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

POSITION IS IN-OFFICE

Expedition Expectations

As key member of the Direct Travel team, Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Direct Travel clients. This role will work closely with Leisure Travel team members within the Brandon, MB branch and report to the Branch/Regional Manager.

Passport to Success

  • Provide leisure travel sales by building a clientele of new and existing business
  • Build client base through Virtuoso marketing, local events and personal networking
  • Sell Direct Travel strategic supplier products
  • Plan itineraries, book tickets, and arrange travel accommodations and services
  • Research and provide solutions to client travel-related problems
  • Provide excellent customer services to internal and external clients
  • Continued education via Virtuoso Travel Academy, internal programs, and travel

Going the Extra Mile

  • A minimum of two (2) years of travel agency experience
  • Demonstrate professional customer service skills
  • Maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Demonstrate personal and organizational integrity
  • Working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Solid organizational skills that result in enhanced productivity
  • Must be able to lawfully work in Canada and have unrestricted work authorization for Canada
  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

This advertiser has chosen not to accept applicants from your region.

Leisure Travel Advisor - On-Site

Cambridge, Nova Scotia Direct Travel

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Job Description

Job Description

Job Description

Leisure Travel Advisor - On-Site

Embark on the next step in your career journey with Direct Travel!


As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

As a key member of the Leisure Sales team, the Leisure Travel Advisor will be responsible for managing clients' trips from trip inspiration to trip conclusion.

This role will work closely with a team of travel professionals and report to the Regional Manager.

In-office position in Cambridge, ON.

Expedition Expectations

  • Provide leisure travel sales by building a clientele of new and existing business
  • Have a keen sense of customer service, surprising and delighting clients
  • Problem solve and advocate for clients with our suppliers.
  • Build a client base through Virtuoso marketing, local events, and personal networking
  • Sell DT strategic supplier products
  • Plan detailed multi-country itineraries, analyze different air routing for price and schedule and arrange travel accommodations and services
  • Research and provide solutions to client travel-related problems
  • Provide excellent customer services to internal and external clients
  • Continued education via Virtuoso Travel Academy, internal programs, and travel
  • Follow design templates to create client documents for before, during, and after trips.
  • Comfortable in a sales environment with strategic sales goals.

Passport to Success

  • 2+ years travel agency or travel advising experience an asset
  • TICO certification
  • Proficiency in Microsoft Office Software
  • Demonstrated professional customer service skills
  • The capability of maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Ability to demonstrate personal and organizational integrity
  • The capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Organizational skills that result in high productivity
  • Must be able to lawfully work within Canada

Going the Extra Mile

  • Familiar with Virtuoso
  • Client Base knowledge
  • Bachelor’s degree or equivalent business education preferred

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit


Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.


This advertiser has chosen not to accept applicants from your region.

Leisure Travel Advisor - On-Site

Cambridge, Nova Scotia Direct Travel

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Leisure Travel Advisor - On-Site

Embark on the next step in your career journey with Direct Travel!


As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

As a key member of the Leisure Sales team, the Leisure Travel Advisor will be responsible for managing clients' trips from trip inspiration to trip conclusion.

This role will work closely with a team of travel professionals and report to the Regional Manager.

In-office position in Cambridge, ON.

Expedition Expectations

  • Provide leisure travel sales by building a clientele of new and existing business
  • Have a keen sense of customer service, surprising and delighting clients
  • Problem solve and advocate for clients with our suppliers.
  • Build a client base through Virtuoso marketing, local events, and personal networking
  • Sell DT strategic supplier products
  • Plan detailed multi-country itineraries, analyze different air routing for price and schedule and arrange travel accommodations and services
  • Research and provide solutions to client travel-related problems
  • Provide excellent customer services to internal and external clients
  • Continued education via Virtuoso Travel Academy, internal programs, and travel
  • Follow design templates to create client documents for before, during, and after trips.
  • Comfortable in a sales environment with strategic sales goals.

Passport to Success

  • 2+ years travel agency or travel advising experience an asset
  • TICO certification
  • Proficiency in Microsoft Office Software
  • Demonstrated professional customer service skills
  • The capability of maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Ability to demonstrate personal and organizational integrity
  • The capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Organizational skills that result in high productivity
  • Must be able to lawfully work within Canada

Going the Extra Mile

  • Familiar with Virtuoso
  • Client Base knowledge
  • Bachelor’s degree or equivalent business education preferred

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit


Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.


This advertiser has chosen not to accept applicants from your region.

Leisure Travel Advisor - On-Site

Waterloo, Ontario Direct Travel

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Leisure Travel Advisor - On-Site

Embark on the next step in your career journey with Direct Travel!


As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

As a key member of the Leisure Sales team, the Leisure Travel Advisor will be responsible for managing clients' trips from trip inspiration to trip conclusion.

This role will work closely with a team of travel professionals and report to the Regional Manager.

In-office position in Waterloo

Expedition Expectations

  • Provide leisure travel sales by building a clientele of new and existing business
  • Have a keen sense of customer service, surprising and delighting clients
  • Problem solve and advocate for clients with our suppliers.
  • Build a client base through Virtuoso marketing, local events, and personal networking
  • Sell DT strategic supplier products
  • Plan detailed multi-country itineraries, analyze different air routing for price and schedule and arrange travel accommodations and services
  • Research and provide solutions to client travel-related problems
  • Provide excellent customer services to internal and external clients
  • Continued education via Virtuoso Travel Academy, internal programs, and travel
  • Follow design templates to create client documents for before, during, and after trips.
  • Comfortable in a sales environment with strategic sales goals.

Passport to Success

  • 2+ years travel agency or travel advising experience an asset
  • TICO certification
  • Proficiency in Microsoft Office Software
  • Demonstrated professional customer service skills
  • The capability of maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Ability to demonstrate personal and organizational integrity
  • The capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Organizational skills that result in high productivity
  • Must be able to lawfully work within Canada

Going the Extra Mile

  • Familiar with Virtuoso
  • Client Base knowledge
  • Bachelor’s degree or equivalent business education preferred

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit


Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.


This advertiser has chosen not to accept applicants from your region.

Leisure Travel Advisor - Brandon, MB

Brandon, Manitoba Direct Travel

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Leisure Travel Advisor – Brandon, MB

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

POSITION IS IN-OFFICE

Expedition Expectations

As key member of the Direct Travel team, Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Direct Travel clients. This role will work closely with Leisure Travel team members within the Brandon, MB branch and report to the Branch/Regional Manager.

Passport to Success

  • Provide leisure travel sales by building a clientele of new and existing business
  • Build client base through Virtuoso marketing, local events and personal networking
  • Sell Direct Travel strategic supplier products
  • Plan itineraries, book tickets, and arrange travel accommodations and services
  • Research and provide solutions to client travel-related problems
  • Provide excellent customer services to internal and external clients
  • Continued education via Virtuoso Travel Academy, internal programs, and travel

Going the Extra Mile

  • A minimum of two (2) years of travel agency experience
  • Demonstrate professional customer service skills
  • Maintaining a favorable company image when interfacing with outside sources
  • Proven pursuit of learning and self-development
  • Demonstrate personal and organizational integrity
  • Working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Effective oral and written communications skills
  • Solid organizational skills that result in enhanced productivity
  • Must be able to lawfully work in Canada and have unrestricted work authorization for Canada
  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.




This advertiser has chosen not to accept applicants from your region.

Travel Sales Representative- Bracebridge/Gravenhurst/Hunstville

Bracebridge, Ontario Kognitive Sales Solutions

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Job Description

Job Description

Field Sales Representative

Must have your own vehicle to travel to the following store locations: Bracebridge, Hunstville, Gravenhurst ON (PART-TIME & FULL-TIME ONSITE POSITION)

Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the most trusted and iconic Canadian brands.

Here at Kognitive Sales Solutions, you have the ability to write your own paycheck with a competitive base wage and a great commission structure that allows you to increase your take-home pay each week.

Compensation:

$17.20/hr minimum protection guarantee + commission

Responsibilities:

  • Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk
  • Drive sales, advocacy and brand awareness for our client’s product
  • Provide expectational customer service ensuring customers have a great experience
  • Find creative approaches to engage customers and share the benefits of the product
  • Build and maintain positive working relationships with store personnel
  • Maintain a high level of confidentiality as you work with customer information

Why join us?

  • Flexible work environment and schedule
  • Fully paid training and ongoing coaching
  • Competitive base plus commission
  • Work for one of the most recognized marketing agencies in Canada
  • Work on behalf of one of the most trusted iconic brands in Canada
  • Career growth opportunities for advancement and professional development

Keys to success:

  • Outgoing, personable, enjoys interacting with people
  • Customer service or sales experience an asset
  • Comfortable delivering key messages
  • Strong listening and communication skills
  • Work well independently and within a team
  • Comfortable completing a criminal background check
  • Reliable access to a vehicle or valid driver’s license is considered to be an asset.

We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.

This advertiser has chosen not to accept applicants from your region.

Customer Service

Premium Job
H0P 5EN Québec $18 - $28 per hour Climate Control Systems of Greenwood INC

Posted today

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Job Description

Full time Permanent

We are seeking a highly motivated and customer-focused individual to join our team at Climate Control Systems of Greenwood INC as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and efficient manner.

Responsibilities:
  • Answer incoming customer calls and emails promptly and professionally
  • Assist customers with product inquiries, orders, and returns
  • Resolve customer complaints and issues with a sense of urgency
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other departments to ensure customer satisfaction
Qualifications:
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office and CRM software
  • High school diploma or equivalent

If you are a team player with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team at Climate Control Systems of Greenwood INC.

Company Details

Climate Control Systems of Greenwood INC is Greenwood's expertheating and cooling company. We offer furnace and air conditioning services in and around Greenwood. Please, feel free to contact us formore information on our services, products, and company. to provide maintenance on residential heating and air conditioning systems according to company standards providing the customer with a high quality experience.
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Customer Service

Langford, British Columbia Slegg Building Materials

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Job Description

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.


As part of the GMS family of companies since 2018, Slegg Building Materials has worked to become your first stop for all your building needs. Slegg has been on the job site or helping out around the house since 1947 and is Vancouver Island’s choice for building materials and home improvement products. With multiple locations across Vancouver Island, we are proud of our roots, and we know the hard work and dedication that goes into every one of our customers’ projects. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.


For more information about our family of companies, please visit Slegg Building Materials or

Position Summary

The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training in product knowledge of building materials will be provided. The shifts are Tuesday - Saturday, and the wage range is $21.50 - $26 per hour.

Key Responsibilities


- Act as an ambassador of the company with all employees and customers.
- Maintain an emphasis on a safety culture, customer service, and efficiency as top priorities.
- Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices.
- Greet customers warmly and determine problems, orders, or other reasons for calling.
- Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information.
- Take orders at the sales counter and or over the phone.
- Provide suggestions and recommendations on building products and materials.
- Ability to use company computer systems for order entry.
- Process customer returns.
- Be a source of knowledge and willing to learn about new building materials. Lumber, Roofing, Siding, Insulation, Drywall, Hardware, Retaining Walls, Pavers, Concrete…etc.
- Responsible for communicating stock issues to insure inventory integrity
- Develop product knowledge to assist customers with purchases.
- Maintain product displays on selling floor, assist in keeping product signage/pricing accurate.
- Take pride in your work environment keeping your desk area clean and presentable.
- General housekeeping duties and stocking of merchandise.
- Other duties as assigned by management.

Skills and Qualifications


- Ability to self -manage, show initiative and be comfortable meeting the public.
- Broad knowledge of building supplies and home improvement products is an asset.
- Be a team player, demonstrate attention to detail and have good organizational skills.
- Exceptional computer skills, including Microsoft Office.
- Communicate professionally, both verbally and in writing to coworkers and customers.
- Must be able to multitask.
- Available to work flexible hours including weekends.
- Must be able to quickly communicate solutions if problems occur.

Benefits


- Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
- Retirement savings (pension or other) are provided.
- Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.

If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

We are an equal opportunity employer.
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CUSTOMER SERVICE REP

Premium Job
Remote $20 - $100 per hour HOMELORA ESTATES

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Job Description

Full time Permanent

Scope of Duties and Responsibilities of a Customer Service Representative

The role of a Customer Service Representative is vital to ensuring customer satisfaction and maintaining strong client relationships. While responsibilities may vary depending on the organization’s products or services, the position typically involves a wide range of duties. These include identifying and recommending suitable products or services that align with customer needs, as well as responding to inquiries in person, over the phone, by email, or through online chat platforms.

A key responsibility is to address and resolve complaints in a professional and timely manner, ensuring that customers have a positive experience at every point of interaction. Representatives are also expected to develop and maintain a comprehensive understanding of the company’s products, services, and policies to provide accurate information and solutions.

In addition, the role involves processing orders, managing transactions, accepting payments, and issuing refunds when necessary. Customer Service Representatives may also be responsible for documenting customer interactions, providing feedback to improve services, and assisting in the development of customer support strategies that enhance satisfaction and loyalty.

Company Details

HOMELORA ESTATE (HLE) You are the center of our process. Your needs, your wants, and your goals. We actively listen, always keep it even keel — never rushing you or pushing something you don’t need. Full transparency is our goal. We stay connected while building your home, clearly outlining next steps and collaborating with you to select personal design details. From day one, your peace of mind is our highest priority. We design homes for how people live. Centered Design is our philosophy, our approach to creating spaces that energize and inspire. Our floor plan designs focus on three elements: natural light, color, and clean air all qualities that support your wellbeing and energy levels. When you walk into our homes, you’ll see design that puts people first, and more importantly, you’ll feel it. Here’s our company website for your reference:
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Customer Service Representative

Premium Job
Remote $34 - $39 per hour Clipper Consulting Group LLC

Posted 3 days ago

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Job Description

Part Time Permanent
Qualifications
  • You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time
  • You have patience, and the ability to listen and recognize the needs of our client members
  • You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s
  • You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message
  • You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual
  • Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
  • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
  • Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols
  • High level attention to detail, multi-tasking, and ability to organize work
  • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
  • Ability to work autonomously in a self-paced, self-motivated team environment
  • Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
  • Ability to understand and follow oral and written instructions
  • Ability to type 30 words a minute
  • Experience working in a customer service related field
  • High School degree required
  • Associate or Bachelor’s degree nice to have
  • Working knowledge of health and welfare and/or defined benefit pension plans
  • Experience working in a call center environment
  • Ability to read, write and speak Spanish (for bilingual positions)
Benefits
  • After 30 days on assignment > pay rate increases
  • During our busy season you will be expected to work a 40 hour week and overtime when requested
  • Pay and Benefits
  • subject to specific elections, plan, or program terms
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Company Details

Clipper Consulting Group provides senior management expertise, sales and marketing support, sales team channel consultation, mentoring and training, chain account services, supply chain management, business analysis and strategic planning to the commercial foodservice equipment industry. These client services provide performance improving assistance in all parts of a diverse business culture.
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  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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