4,717 Travel Agent Positions jobs in Canada
Travel Agent
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Job Description
Salary:
ABOUT EVENTCONNECT
At EventConnect, weve built a team of sports and technology enthusiasts who work daily to support our partners. Our product connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.
EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. These values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.
EVENTCONNECT OFFERS:
- Competitive salary and benefits
- A casual but energetic work environment made for todays workers
- Performance-driven culture
- Growth opportunities
- IT equipment provided
ABOUT THE ROLE
In this role, you will work alongside our executive team and Account Managers to provide exceptional support in planning and coordinating travel arrangements, including flights and accommodations.
RESPONSIBILITIES
- Manage and coordinate travel for EventConnects executive team and partners (flight, accommodations, rental cars, meeting space, etc.).
- Manage and coordinate any unique travel needs for our partners as requested by Account Managers(flight, accommodations, rental cars, meeting space, etc.).
- Create and organize detailed travel itineraries that align with partner and executive needs and schedules.
- Manage hotel bookings through hotel loyalty programs, ensuring redemption and utilization of reward points.
- Handle booking changes, cancellations, and any issues arising during travel.
- Provide high service and support to stakeholders and address any concerns or questions.
- Assist with confirming complimentary rooms weekly for Event Owners.
- Assist with travel needs associated with more extensive company functions (flights, hotels, etc.)
- Follow-up on post-travel needs & folios with hotels
- Other administrative duties as needed
QUALIFICATIONS
- Tico Certification an assest
- A University or College graduate (Travel & Tourism program preferred)
- Knowledge of the hotel & airline industries
- Ability to multitask and be agile in a fast-paced environment
- Accepts and welcomes new challenges
- Accountable for being a team member and contributing to goals
- Friendly, professional, and confident nature both on the phone and through email communications
- Strong problem-solving skills and ability to collaborate with others
- Past hotel experience is an asset
EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.
We thank all candidates who apply, Only those selected for screening and an interview will be contacted.
Leisure Travel Agent
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Be part of the journey !
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.
Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You'll also have the opportunity to work in a modern, inspiring environment.
Job DescriptionAs a travel professional, you will be responsible for helping our customers plan and book their dream vacation. You'll work closely with our customers to understand their travel needs and preferences, and use your expertise to recommend destinations, itineraries and accommodations that meet their expectations.
Here are the activities that will fill your day:
- Advise clients on travel options offered by our various partners;
- Network and promote new travel business and grow your repeat client base;
- Meet established monthly and yearly sales and revenue targets;
- Quickly determine specific client needs and source solutions using all tools available;
- Sell travel packages in all product categories including the preparation of complex itineraries using various booking platforms (Apollo; Sirev);
- Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.
- Minimum of 2 years sales experience within a retail environment and consistently meet sales targets;
- Ability to influence through effective sales and prospecting techniques while building friendly and positive business relationships;
- Advanced communication skills combined with an outgoing and energetic nature;
- Experience leveraging social media and learning new software quickly;
- Demonstrates flexibility in work schedule, available to work outside of normal business hours to attend trade shows, conventions, and business events or to complete any agreed upon task;
- The willingness to obtain your TICO or OPC for agencies in QC certification if you do not already have it.
Additional Information
- Competitive Compensation - starting at 18$/h + commission pay
- Paid Time Off /vacations
- Health, Dental, Vision insurance ;
- Employee discounts !
- Retirement Savings Plan
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
Leisure Travel Agent
Posted today
Job Viewed
Job Description
Job Description
Company Description
Be part of the journey !
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.
Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You'll also have the opportunity to work in a modern, inspiring environment.
Job DescriptionAs a travel professional, you will be responsible for helping our customers plan and book their dream vacation. You'll work closely with our customers to understand their travel needs and preferences, and use your expertise to recommend destinations, itineraries and accommodations that meet their expectations.
Here are the activities that will fill your day:
- Advise clients on travel options offered by our various partners;
- Network and promote new travel business and grow your repeat client base;
- Meet established monthly and yearly sales and revenue targets;
- Quickly determine specific client needs and source solutions using all tools available;
- Sell travel packages in all product categories including the preparation of complex itineraries using various booking platforms (Apollo; Sirev);
- Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.
- Minimum of 2 years sales experience within a retail environment and consistently meet sales targets;
- Ability to influence through effective sales and prospecting techniques while building friendly and positive business relationships;
- Advanced communication skills combined with an outgoing and energetic nature;
- Experience leveraging social media and learning new software quickly;
- Demonstrates flexibility in work schedule, available to work outside of normal business hours to attend trade shows, conventions, and business events or to complete any agreed upon task;
- The willingness to obtain your TICO or OPC for agencies in QC certification if you do not already have it.
Additional Information
- Competitive Compensation - starting at 18$/h + commission pay
- Paid Time Off /vacations
- Health, Dental, Vision insurance ;
- Employee discounts !
- Retirement Savings Plan
LI-FB1
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.
Customer Service Expert / Customer Service Representative Acton
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Job Description
JOB DESCRIPTION
Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!
The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.
Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.
In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.
- Flexible schedules
- Very competitive earnings
- Staff pizzas
- Career growth opportunities
Domino's is an equal opportunity employer.
REQUIREMENTS
- Previous Domino's experience, or experience making pizzas is beneficial
- Friendly and well spoken
- Good math skills to handle cash handling for in-store customer payments
- Speak English fluently in order to serve customers
- Focus on cleanliness and personal hygiene
- Must speak English
- Must have SIN and be legally permitted to work in Canada
- Must be able to work at least two of Friday, Saturday and Sunday shifts
- Food handling certification is preferred
ABOUT THE COMPANY
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Customer Service Representative
Posted 1 day ago
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We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at Collegiate Charter School. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. In this role, you will be responsible for providing exceptional customer service to students, parents, and staff members.
Responsibilities:- Respond to inquiries and provide information to students, parents, and staff via phone, email, and in person
- Assist with enrollment, registration, and scheduling processes
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate records of all customer interactions
- Collaborate with other departments to ensure a seamless customer experience
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
If you are passionate about providing exceptional customer service and making a positive impact in the lives of students, we encourage you to apply for the Customer Service Representative position at Collegiate Charter School.
Company Details
Customer Service Representative
Posted 1 day ago
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Branded Inc is seeking a remote position for customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.
The most effective customer service representatives are truly happy to assist clients. They communicate with passion, patience, and empathy. They enjoy conversing and appreciate the benefits of effective communication.
Responsibilities
- Organize a number of incoming calls.
- Contribute to the company's success in the top customer service categories, such as communication, listening, problem-solving, and politeness.
- Respond to incoming calls while delivering great customer service by meeting and going above and beyond what the client expects.
- Answer all incoming calls and provide excellent customer service by exceeding the client's expectations.
- To produce sales leads.
- Find out what clients want and analyze it to satisfy them.
- Create long-lasting connections and trust with your customers by being honest and communicative with them.
Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.
Requirements
- High school diploma
- Experience providing customer support or working as a client service representative
- A history of exceeding quotas
- Exceptional phone contact management abilities and active listening
- Knowledge of CRM systems and procedures
- Customer-centeredness and the capacity to adjust to and react to various characters
- Excellent presentation and communication abilities
- The capacity to multitask, prioritizes, and efficiently manage time
Location: Remote
Company Details
Customer Service Representative
Posted 15 days ago
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Rumipamba is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to our clients while representing the company in a professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a timely and efficient manner
- Maintain a high level of product knowledge to assist customers with their inquiries
- Process orders, returns, and exchanges accurately
- Collaborate with other departments to ensure customer satisfaction
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Previous customer service experience preferred
- Proficiency in Microsoft Office and CRM software
- Excellent interpersonal skills
- Attention to detail
- Ability to remain calm under pressure
- Team player
- Minimum of 1 year of customer service experience
- Experience in a call center environment is a plusTracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered. Compiles, sorts and verifies data for accuracy. Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database
Company Details
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Customer Service And Helpdesk - Customer Service
Posted 19 days ago
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Job Title: Customer Service Help Desk Representative
Location: Remote
Job Type: Full-Time / Part-Time
About Us:We are dedicated to providing exceptional service and support to our customers. We believe that every interaction is an opportunity to deliver outstanding value and create positive experiences. Our help desk team plays a crucial role in ensuring customer satisfaction, and we are looking for a passionate and skilled individual to join our growing team.
Role Overview:We are seeking a dynamic Customer Service Help Desk Representative to join our team. In this role, you’ll be the first point of contact for customers seeking technical assistance or support. You will assist with troubleshooting issues, answer inquiries, and provide guidance on our products and services, ensuring a seamless customer experience.
If you love solving problems, helping people, and working in a collaborative environment, this role is for you!
Key Responsibilities:- Provide Technical Support: Respond to customer inquiries via phone, email, or chat, offering assistance with technical issues, account inquiries, and product troubleshooting.
- Problem-Solving: Analyze customer issues, investigate root causes, and offer solutions in a timely and efficient manner.
- Documentation & Reporting: Log and track customer interactions, document troubleshooting steps, and escalate unresolved issues to appropriate teams.
- Customer Education: Help customers understand and navigate our products/services by providing clear instructions and guidance.
- Collaboration: Work closely with cross-functional teams (engineering, sales, etc.) to resolve complex issues and enhance the customer experience.
- Maintain Knowledge Base: Stay up to date on product features, updates, and internal processes to provide accurate and current information to customers.
- Strong Communication Skills: Excellent written and verbal communication, with the ability to explain technical concepts clearly and concisely.
- Customer-Centric Mindset: Genuine passion for helping others, with a focus on providing top-tier customer service.
- Technical Aptitude: Basic troubleshooting and problem-solving skills, with the ability to learn new software/tools quickly. Experience with help desk software (e.g., Zendesk, Freshdesk) is a plus.
- Patience & Empathy: Ability to handle challenging customer interactions with professionalism and composure.
- Team Player: Willingness to collaborate and contribute to a positive team environment.
- Experience: Previous customer service or help desk experience is preferred, but not required. We are happy to train motivated candidates.
- Competitive Pay & Benefits: We offer a competitive salary along with [health benefits, retirement plans, paid time off, etc.].
- Flexible Work Options: [Remote, hybrid, or on-site opportunities].
- Growth Opportunities: At [Company Name], we are committed to supporting your career growth with professional development resources and internal promotion opportunities.
- Positive Work Culture: Join a team that values collaboration, creativity, and a healthy work-life balance.
Company Details
Customer Service Agent
Posted 22 days ago
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We are seeking a reliable and friendly Remote Customer Service Agent to join our team. In this role, you will be the first point of contact for customers, helping resolve issues, answering questions, and ensuring a positive experience. This is a fully remote position, allowing you to work from the comfort of your home.
Key Responsibilities:- Respond to customer inquiries via phone, email, or chat in a professional and timely manner
- Resolve customer concerns efficiently and accurately
- Provide product/service information and assist with troubleshooting
- Maintain detailed records of customer interactions
- Follow company procedures and policies for handling customer issues
- Escalate complex issues to the appropriate departments when necessary
- Ensure high levels of customer satisfaction and professionalism
- High school diploma or equivalent (some roles may prefer college coursework or degree)
- Previous customer service experience is a plus
- Strong communication and problem-solving skills
- Comfortable using computers and various software platforms
- Ability to work independently and stay organized in a remote setting
- Reliable internet connection and a quiet workspace
- Flexible work hours
- Paid training
- Competitive hourly pay or salary
- Opportunities for growth and advancement
- Supportive team environment
- Work-from-home equipment (varies by company)
Company Details
Customer Service representative
Posted 14 days ago
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.