36 Usability Expert jobs in Canada

Job Title: UX/UI Designer

Location: Montreal, QC

Duration: Contract

Role Description: Designs intuitive and accessible user interfaces for AI solutions.

Ensures usability of AI-driven apps and supports front-end integration.

Experience/Qualifications:

● 2–4 years in UX/UI design for digital products.

● Proficient in Figma, Adobe XD, Sketch.

● Experience designing AI-driven user interactions (chatbots, dashboards) .

● Knowledge of WCAG accessibility standards.

Credentials/Certifications:

● Bachelor’s in Design, HCI, or related.

● Nielsen Norman UX Certification.

● Accessibility Certification (CPACC – Certified Professional in Accessibility Core

Competencies).

Job Title: UX/UI Designer

Location: Montreal, QC

Duration: Contract

Role Description: Designs intuitive and accessible user interfaces for AI solutions.

Ensures usability of AI-driven apps and supports front-end integration.

Experience/Qualifications:

● 2–4 years in UX/UI design for digital products.

● Proficient in Figma, Adobe XD, Sketch.

● Experience designing AI-driven user interactions (chatbots, dashboards) .

● Knowledge of WCAG accessibility standards.

Credentials/Certifications:

● Bachelor’s in Design, HCI, or related.

● Nielsen Norman UX Certification.

● Accessibility Certification (CPACC – Certified Professional in Accessibility Core

Competencies).

Client Overview:

Our client is a prominent organization specializing in the financial and banking sector. They pride themselves on a collaborative, forward-thinking, and technology-driven approach, positioning themselves as an industry leader and innovator.

UX Researcher Overview:

As the UX Researcher, you will be instrumental in shaping user-centric strategies for multiple groundbreaking projects. With a strong background in user research, you will collaborate with cross-functional teams to uncover user needs, inform design decisions, and enhance digital experiences.

UX Researcher Responsibilities:

• Conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
• Design and execute usability studies, user interviews, surveys, and field research.
• Synthesize findings into actionable insights that drive design and business strategies.
• Work closely with designers, product managers, and developers to ensure research findings are implemented effectively.
• Develop and maintain user personas, journey maps, and other documentation to inform design decisions.
• Present research results and recommendations to stakeholders in a clear and compelling manner.
• Stay current with UX research trends, tools, and methodologies to continuously improve practices.
• Mentor junior researchers and contribute to fostering a user-centered culture within the organization.

UX Researcher Qualifications:

• 3+ years of UX Research experience
• Financial and/or Enterprise experience
• Digital product experience
• Qualitative and Quantitative experience

Client Overview:

Our client is a prominent organization specializing in the financial and banking sector. They pride themselves on a collaborative, forward-thinking, and technology-driven approach, positioning themselves as an industry leader and innovator.

UX Researcher Overview:

As the UX Researcher, you will be instrumental in shaping user-centric strategies for multiple groundbreaking projects. With a strong background in user research, you will collaborate with cross-functional teams to uncover user needs, inform design decisions, and enhance digital experiences.

UX Researcher Responsibilities:

• Conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
• Design and execute usability studies, user interviews, surveys, and field research.
• Synthesize findings into actionable insights that drive design and business strategies.
• Work closely with designers, product managers, and developers to ensure research findings are implemented effectively.
• Develop and maintain user personas, journey maps, and other documentation to inform design decisions.
• Present research results and recommendations to stakeholders in a clear and compelling manner.
• Stay current with UX research trends, tools, and methodologies to continuously improve practices.
• Mentor junior researchers and contribute to fostering a user-centered culture within the organization.

UX Researcher Qualifications:

• 3+ years of UX Research experience
• Financial and/or Enterprise experience
• Digital product experience
• Qualitative and Quantitative experience

Senior UX/UI Designer (Multiple Openings)

Fintech SaaS | North America (U.S. & Canada)

We're a well-funded, private B2B SaaS company in financial services is modernizing digital banking through a cloud-native, API-first platform. Their products power consumer and business banking experiences, account onboarding, and branch-to-digital workflows for a wide range of financial institutions. Security, data-driven personalization, and scalability are core to the platform.

Why Join

• Shape the next generation of AI-powered, API-first banking experiences.

• Lead high-visibility, design-led initiatives with strong product and engineering partners.

• Competitive compensation with meaningful benefits; growth opportunities across multiple product lines.

The Role

We’re hiring experienced UX/UI Designers who bring clarity to complex workflows and ship elegant, usable products. You’ll represent the customer throughout discovery, design, and delivery—translating research and insights into intuitive, accessible interfaces across web and mobile.

What You’ll Do

Lead & Strategy:

• Drive end-to-end UX initiatives and help shape product UX strategy.

• Partner with product & engineering to define problem spaces, concepts, and success metrics.

• Champion design quality, accessibility, and a measurable UX practice.

Design Execution:

• Own the full design lifecycle: concepts, flows, wireframes, high-fidelity UI, prototypes, and design reviews.

• Simplify complex financial journeys with clear information architecture and interaction patterns.

• Evolve and contribute to design systems, guidelines, and standards.

Research & Validation:

• Plan and run user research, usability tests, and competitor audits; synthesize quant/qual insights.

• Iterate quickly based on feedback, data, and experiment results.

• Leverage AI tools where useful to accelerate exploration, variation, and documentation.

Collaboration & Communication:

• Present work clearly to peers and executives; defend decisions with evidence.

• Work within agile teams and advocate for design across the product lifecycle.

• Partner with adjacent teams (e.g., marketing, operations, support) to ensure cohesive experiences.

What You Bring:

• 5+ years in UX/UI or Product Design delivering software at scale (enterprise or fintech a plus).

• Strong portfolio demonstrating end-to-end product thinking and shipped impact across desktop, mobile, and tablet.

• Expertise with modern design tools (e.g., Figma, Sketch, Adobe CC, InVision, Axure or equivalents).

• Fluency in wireframing, prototyping, user flows, and process flows; solid visual/UI craft with attention to interaction details and micro-interactions (motion familiarity a plus).

• Comfortable planning and facilitating Design Thinking workshops and collaborative sessions.

• Experience working in agile environments; ability to influence cross-functionally.

• Up-to-date on UI trends, accessibility best practices, and emerging technologies.

• Bonus: familiarity with front-end concepts (HTML/CSS), design systems at scale, financial services, or security-sensitive workflows.

• Fluent English and clear, structured communication.

Locations & Work Style:

• Multiple roles across the U.S. and Canada with hub options in major metros; onsite/hybrid/remote flexibility varies by team.

Education:

• BS/MS in Visual Design, HCI, Interaction Design, or equivalent practical experience.

Senior UX/UI Designer (Multiple Openings)

Fintech SaaS | North America (U.S. & Canada)

We're a well-funded, private B2B SaaS company in financial services is modernizing digital banking through a cloud-native, API-first platform. Their products power consumer and business banking experiences, account onboarding, and branch-to-digital workflows for a wide range of financial institutions. Security, data-driven personalization, and scalability are core to the platform.

Why Join

• Shape the next generation of AI-powered, API-first banking experiences.

• Lead high-visibility, design-led initiatives with strong product and engineering partners.

• Competitive compensation with meaningful benefits; growth opportunities across multiple product lines.

The Role

We’re hiring experienced UX/UI Designers who bring clarity to complex workflows and ship elegant, usable products. You’ll represent the customer throughout discovery, design, and delivery—translating research and insights into intuitive, accessible interfaces across web and mobile.

What You’ll Do

Lead & Strategy:

• Drive end-to-end UX initiatives and help shape product UX strategy.

• Partner with product & engineering to define problem spaces, concepts, and success metrics.

• Champion design quality, accessibility, and a measurable UX practice.

Design Execution:

• Own the full design lifecycle: concepts, flows, wireframes, high-fidelity UI, prototypes, and design reviews.

• Simplify complex financial journeys with clear information architecture and interaction patterns.

• Evolve and contribute to design systems, guidelines, and standards.

Research & Validation:

• Plan and run user research, usability tests, and competitor audits; synthesize quant/qual insights.

• Iterate quickly based on feedback, data, and experiment results.

• Leverage AI tools where useful to accelerate exploration, variation, and documentation.

Collaboration & Communication:

• Present work clearly to peers and executives; defend decisions with evidence.

• Work within agile teams and advocate for design across the product lifecycle.

• Partner with adjacent teams (e.g., marketing, operations, support) to ensure cohesive experiences.

What You Bring:

• 5+ years in UX/UI or Product Design delivering software at scale (enterprise or fintech a plus).

• Strong portfolio demonstrating end-to-end product thinking and shipped impact across desktop, mobile, and tablet.

• Expertise with modern design tools (e.g., Figma, Sketch, Adobe CC, InVision, Axure or equivalents).

• Fluency in wireframing, prototyping, user flows, and process flows; solid visual/UI craft with attention to interaction details and micro-interactions (motion familiarity a plus).

• Comfortable planning and facilitating Design Thinking workshops and collaborative sessions.

• Experience working in agile environments; ability to influence cross-functionally.

• Up-to-date on UI trends, accessibility best practices, and emerging technologies.

• Bonus: familiarity with front-end concepts (HTML/CSS), design systems at scale, financial services, or security-sensitive workflows.

• Fluent English and clear, structured communication.

Locations & Work Style:

• Multiple roles across the U.S. and Canada with hub options in major metros; onsite/hybrid/remote flexibility varies by team.

Education:

• BS/MS in Visual Design, HCI, Interaction Design, or equivalent practical experience.