28 User Manuals jobs in Canada

Documentation Specialist (Technical Writer)

Client: Financial Services Organization

Location: Onsite – Toronto (Minimum 4 days/week)

Duration: 1-Year Contract

Start Date: ASAP (Preferred: September 1st)

Language Requirement: English

Background

Our client, a leading financial services organization, is seeking an experienced Documentation Specialist for a 1-year contract engagement. This role is ideal for a seasoned technical writer with a strong grasp of documentation standards and the ability to distill complex processes into clear, user-friendly materials. The successful candidate will play a key role in supporting governance, operational clarity, and procedural consistency across the organization.

This is an onsite role based in Toronto, requiring a minimum of four days per week in-office. The preferred start date is September 1st, with immediate availability considered an asset.

Responsibilities

• Develop and maintain governance documentation, process flows, and procedural guides
• Ensure all documentation aligns with established standards and best practices
• Collaborate with subject matter experts to gather and synthesize information
• Review, edit, and update existing documentation for clarity, consistency, and accuracy
• Organize and manage documentation repositories to ensure accessibility and version control
• Provide documentation support to internal teams to enhance operational efficiency and compliance

Qualifications

• Proven experience in technical writing or business documentation roles
• Strong knowledge of documentation standards, templates, and lifecycle management
• Demonstrated ability to create governance materials, process maps, and procedural documentation
• Exceptional written communication skills and keen attention to detail
• Proficiency in documentation tools such as Microsoft Office, Visio, Confluence, and others

Disclaimer: Please note this is a contract position with one of our clients and not a full-time employment opportunity with Kyndryl Canada.

Documentation Specialist (Technical Writer)

Client: Financial Services Organization

Location: Onsite – Toronto (Minimum 4 days/week)

Duration: 1-Year Contract

Start Date: ASAP (Preferred: September 1st)

Language Requirement: English

Background

Our client, a leading financial services organization, is seeking an experienced Documentation Specialist for a 1-year contract engagement. This role is ideal for a seasoned technical writer with a strong grasp of documentation standards and the ability to distill complex processes into clear, user-friendly materials. The successful candidate will play a key role in supporting governance, operational clarity, and procedural consistency across the organization.

This is an onsite role based in Toronto, requiring a minimum of four days per week in-office. The preferred start date is September 1st, with immediate availability considered an asset.

Responsibilities

• Develop and maintain governance documentation, process flows, and procedural guides
• Ensure all documentation aligns with established standards and best practices
• Collaborate with subject matter experts to gather and synthesize information
• Review, edit, and update existing documentation for clarity, consistency, and accuracy
• Organize and manage documentation repositories to ensure accessibility and version control
• Provide documentation support to internal teams to enhance operational efficiency and compliance

Qualifications

• Proven experience in technical writing or business documentation roles
• Strong knowledge of documentation standards, templates, and lifecycle management
• Demonstrated ability to create governance materials, process maps, and procedural documentation
• Exceptional written communication skills and keen attention to detail
• Proficiency in documentation tools such as Microsoft Office, Visio, Confluence, and others

Disclaimer: Please note this is a contract position with one of our clients and not a full-time employment opportunity with Kyndryl Canada.

Job Description

Salary:

Career Opportunity

GeoSpectrum Technologies Inc. is growing and has a new career opportunity!

Were looking for a detailed-oriented Technical Writer to create clear, engaging documentation that supports users of complex underwater systems. In this role youll develop high-quality manuals, IETMs, and training materials that simplify technical information for operators and maintainers. Collaborating with engineers, SMEs, and program managers, youll turn detailed input into accessible content enhanced with visuals. Youll ensure consistency with internal standards like S1000D, and contribute to a range of writing projects.

Explore GeoSpectrums Story

GeoSpectrum Technologies is a rapidly growing company that designs and manufactures state of the art underwater acoustic components, transducers and integrated end-to-end systems for maritime surveillance and exploration. GeoSpectrum is known for its innovation and designing leading-edge products.

With clients across ocean science, defence, and homeland security, and oil and gas industries, were proud of delivering reliable, customized solutions that go above and beyond the requirements of our customers.

GeoSpectrum was founded in Dartmouth, Nova Scotia and continues to experience growth after three decades of innovating acoustic technology. Our companys core values are woven into the fabric of our workplace, commitment to employee engagement, and client service.

Responsibilities

• Create high-quality, user-focused product documentation such as operations and maintenance manuals, IETMs (Interactive Electronic Technical Manuals), and training materials.
• Incorporate diagrams and illustrations into written content to increase users understanding.
• Work closely with subject matter experts (SMEs), engineers, trainers, and program managers to gather and validate technical content.
• Tailor content for customers, operators, and maintainers of underwater systems with the goal of simplifying complex information, making it easy to understand.
• Maintain consistency with internal style guides and documentation standards and specifications (such as S1000D).
• Support other writing assignments such as program documentation, technical reports, proposals and internal documents.
• Follow internal company procedures for publications development and document control.
• Represent the technical publications team at project meetings and design reviews, as required.

Qualifications

• 3 years of technical writing experience and ability to simplify complex information.
• Exceptional clarity and precision in writing, with a strong command of the English language.
• Familiarity with S1000D specification is desired.
• Experience in creating Interactive Electronic Technical Manuals.
• Experience with XML-based authoring tools.
• Awareness of Simplified Technical English.
• Comfortable working independently and managing multiple documentation projects simultaneously.
• Organized with strong time management skills.
• Ability to work in a fast paced, deadline driven environment.
• Curiosity and willingness to learn about GTI products and open to new tools and technologies.
• Experience in Ocean Technology or Engineering is an asset.
• Proficiency in Microsoft Office Suite, especially Word.

Security Requirements

All candidates must be eligible to apply for and maintain Canadian Controlled Goods and assigned Canadian Government Security Clearance.

Explore GeoSpectrums Culture and Benefits

Watch our company video to get to know us! Visit home page.

At GeoSpectrum, we take pride in fostering an agile workplace that is based on professional relationships, innovation and continuous improvement. Our employees work together in a collaborative, cross-functional approach. Enjoy having fun at work? Our social community is next to none! Our leadership team encourages our people to contribute their ideas, insight, and feedback for innovation, continuous improvement, quality management, and workplace safety.

We offer:

• Competitive salary based on experience
• Work-life balance with Core hours
• Paid Time Off
• Group Plan Benefits
• Trip Cancellation
• Virtual Healthcare
• Employee-Family Assistance Program
• Corporate Discounts and perks
• RRSP matching
• Career development
• Social activities and company events
• Free on-site parking

GeoSpectrum is committed to employment equity and building a diverse workforce where every employee can bring their best self to work. GeoSpectrum encourages applicants from all qualified individuals, including underrepresented individuals who identify as African Nova Scotian, racially visible, Aboriginal persons, LGBTQIA2S+, persons with disabilities, and women. GeoSpectrum will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you are a member of one of an equity group, we encourage you to self-identify on either your application form, covering letter, and/or resume.

Apply Today!
If this position and our company looks like a great fit for you, apply online. While we sincerely thank all applicants for taking the time to apply, only those chosen for an interview will be contacted.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at

About us

Aquanow is a trading and technology company powering the next generation of financial services. We’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of infrastructure solutions, we offer innovative services in cryptocurrency trading, liquidity management, and secure digital asset storage. Our platform is built to deliver seamless, scalable, and reliable solutions that cater to the needs of institutional clients and businesses seeking to unlock the potential of digital finance. Aquanow is committed to driving growth and shaping the future of the digital economy by offering unparalleled opportunities for innovation and advancement in the world of digital assets.

With rapid global expansion, we have established offices in Vancouver, Toronto, Dubai, Malaysia, Turkey, and beyond. Our international customer base includes some of the world’s fastest-growing fintech companies and leading financial institutions.

Your Contribution to Our Growth

We are seeking a Technical Writer to join our team in Toronto to focus on our product documentation to enhance clients understanding of our software and improve their API integration experience. You will play a central role in creating comprehensive and user-friendly documentation for our platform, focusing on crypto trading, payments, and our B2B2C retail brokerage solution.

You will collaborate closely with client services, software developers, product managers, and other technical teams to gather essential information and ensure clarity and accuracy in all documentation. Your responsibilities will include creating and maintaining user manuals, API documentation, onboarding materials, and release notes, all intended to empower our clients to integrate seamlessly using REST APIs, websockets and webhooks. By prioritizing user and developer experience and gathering feedback, you will help enhance the quality and accessibility of our documentation, and ease of product integration. We're seeking experience in the payments, trading, and/or brokerage space.

This is a unique opportunity to make an impact in a rapidly growing sector of the financial technology industry. If you have a solid technical background, a strong understanding of retail brokerage processes, and a passion for crypto, we’d love to hear from you. This hybrid role offers the chance to work with a dynamic, globally distributed team and contribute to the delivery of innovative solutions in the crypto space!

What You’ll Do

• Create, edit, and maintain user manuals, API documentation, integration guides, and other technical documentation for our crypto trading, payments, and B2B2C retail brokerage platforms.
• Produce clear and comprehensive documentation for our REST APIs, websockets and webhooks, ensuring that developers can seamlessly integrate with our platform. Include code samples, error responses, and Postman collections.
• Develop onboarding materials and training resources to assist clients in integrating and utilizing our platform effectively.
• Work closely with software developers, product managers, and other stakeholders to gather detailed technical information and ensure accuracy and clarity in documentation.
• Conduct usability testing of documentation and gather user feedback to continuously improve content quality and usability.
• Document software updates, new features, and bug fixes in clear, user-friendly language to keep clients informed of changes to the platform.
• Maintain and expand a knowledge base for clients, including FAQs, troubleshooting guides, and relevant information.

We’d Love to See

• Bachelor’s degree in Technical Communication, Computer Science, or a related field.
• 3+ years of experience in technical writing, preferably in the fintech sector.
• Proven track record as a Technical Writer in a technology-driven environment, ideally covering trading and payments use cases.
• Proficiency in writing, documenting and testing REST APIs.
• Exceptional verbal and written communication skills, with the ability to convey complex technical information to diverse audiences through clear and simple content.
• Experience with content management systems such as GitBook, Confluence, or similar systems and graphic design tools for creating visual documentation.
• Experience working in Agile environments.
• Experience collaborating with cross-functional teams, including product management, engineering, and support.
• Excellent organizational skills with the ability to manage multiple documentation projects simultaneously.
• Demonstrated ability to empathize with end-users and create content that enhances their experience and understanding of the product.

At our offices you will find a group of people that embrace diversity and value performance over pedigree. Every day we draw value from the diverse experiences of our team whose backgrounds include top financial institutions, tech companies and untraditional backgrounds. Our success comes from identifying exceptional people and providing them with the platform to reach their true potential. Even if you feel you may not meet all the job requirements, we encourage you to apply!

Aquanow is an Equal Opportunity Employer. We are committed to providing equal employment opportunity to all qualified persons without regard to race, color, creed, religion, sex, age, national origin, citizenship status, disability, qualified veteran status, marital status, sexual orientation, gender identity or any other unlawful criterion or circumstance.

About us

Aquanow is a trading and technology company powering the next generation of financial services. We’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of infrastructure solutions, we offer innovative services in cryptocurrency trading, liquidity management, and secure digital asset storage. Our platform is built to deliver seamless, scalable, and reliable solutions that cater to the needs of institutional clients and businesses seeking to unlock the potential of digital finance. Aquanow is committed to driving growth and shaping the future of the digital economy by offering unparalleled opportunities for innovation and advancement in the world of digital assets.

With rapid global expansion, we have established offices in Vancouver, Toronto, Dubai, Malaysia, Turkey, and beyond. Our international customer base includes some of the world’s fastest-growing fintech companies and leading financial institutions.

Your Contribution to Our Growth

We are seeking a Technical Writer to join our team in Toronto to focus on our product documentation to enhance clients understanding of our software and improve their API integration experience. You will play a central role in creating comprehensive and user-friendly documentation for our platform, focusing on crypto trading, payments, and our B2B2C retail brokerage solution.

You will collaborate closely with client services, software developers, product managers, and other technical teams to gather essential information and ensure clarity and accuracy in all documentation. Your responsibilities will include creating and maintaining user manuals, API documentation, onboarding materials, and release notes, all intended to empower our clients to integrate seamlessly using REST APIs, websockets and webhooks. By prioritizing user and developer experience and gathering feedback, you will help enhance the quality and accessibility of our documentation, and ease of product integration. We're seeking experience in the payments, trading, and/or brokerage space.

This is a unique opportunity to make an impact in a rapidly growing sector of the financial technology industry. If you have a solid technical background, a strong understanding of retail brokerage processes, and a passion for crypto, we’d love to hear from you. This hybrid role offers the chance to work with a dynamic, globally distributed team and contribute to the delivery of innovative solutions in the crypto space!

What You’ll Do

• Create, edit, and maintain user manuals, API documentation, integration guides, and other technical documentation for our crypto trading, payments, and B2B2C retail brokerage platforms.
• Produce clear and comprehensive documentation for our REST APIs, websockets and webhooks, ensuring that developers can seamlessly integrate with our platform. Include code samples, error responses, and Postman collections.
• Develop onboarding materials and training resources to assist clients in integrating and utilizing our platform effectively.
• Work closely with software developers, product managers, and other stakeholders to gather detailed technical information and ensure accuracy and clarity in documentation.
• Conduct usability testing of documentation and gather user feedback to continuously improve content quality and usability.
• Document software updates, new features, and bug fixes in clear, user-friendly language to keep clients informed of changes to the platform.
• Maintain and expand a knowledge base for clients, including FAQs, troubleshooting guides, and relevant information.

We’d Love to See

• Bachelor’s degree in Technical Communication, Computer Science, or a related field.
• 3+ years of experience in technical writing, preferably in the fintech sector.
• Proven track record as a Technical Writer in a technology-driven environment, ideally covering trading and payments use cases.
• Proficiency in writing, documenting and testing REST APIs.
• Exceptional verbal and written communication skills, with the ability to convey complex technical information to diverse audiences through clear and simple content.
• Experience with content management systems such as GitBook, Confluence, or similar systems and graphic design tools for creating visual documentation.
• Experience working in Agile environments.
• Experience collaborating with cross-functional teams, including product management, engineering, and support.
• Excellent organizational skills with the ability to manage multiple documentation projects simultaneously.
• Demonstrated ability to empathize with end-users and create content that enhances their experience and understanding of the product.

At our offices you will find a group of people that embrace diversity and value performance over pedigree. Every day we draw value from the diverse experiences of our team whose backgrounds include top financial institutions, tech companies and untraditional backgrounds. Our success comes from identifying exceptional people and providing them with the platform to reach their true potential. Even if you feel you may not meet all the job requirements, we encourage you to apply!

Aquanow is an Equal Opportunity Employer. We are committed to providing equal employment opportunity to all qualified persons without regard to race, color, creed, religion, sex, age, national origin, citizenship status, disability, qualified veteran status, marital status, sexual orientation, gender identity or any other unlawful criterion or circumstance.

About us

Aquanow is a trading and technology company powering the next generation of financial services. We’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of infrastructure solutions, we offer innovative services in cryptocurrency trading, liquidity management, and secure digital asset storage. Our platform is built to deliver seamless, scalable, and reliable solutions that cater to the needs of institutional clients and businesses seeking to unlock the potential of digital finance. Aquanow is committed to driving growth and shaping the future of the digital economy by offering unparalleled opportunities for innovation and advancement in the world of digital assets.

With rapid global expansion, we have established offices in Vancouver, Toronto, Dubai, Malaysia, Turkey, and beyond. Our international customer base includes some of the world’s fastest-growing fintech companies and leading financial institutions.

Your Contribution to Our Growth

We are seeking a Technical Writer to join our team in Toronto to focus on our product documentation to enhance clients understanding of our software and improve their API integration experience. You will play a central role in creating comprehensive and user-friendly documentation for our platform, focusing on crypto trading, payments, and our B2B2C retail brokerage solution.

You will collaborate closely with client services, software developers, product managers, and other technical teams to gather essential information and ensure clarity and accuracy in all documentation. Your responsibilities will include creating and maintaining user manuals, API documentation, onboarding materials, and release notes, all intended to empower our clients to integrate seamlessly using REST APIs, websockets and webhooks. By prioritizing user and developer experience and gathering feedback, you will help enhance the quality and accessibility of our documentation, and ease of product integration. We're seeking experience in the payments, trading, and/or brokerage space.

This is a unique opportunity to make an impact in a rapidly growing sector of the financial technology industry. If you have a solid technical background, a strong understanding of retail brokerage processes, and a passion for crypto, we’d love to hear from you. This hybrid role offers the chance to work with a dynamic, globally distributed team and contribute to the delivery of innovative solutions in the crypto space!

What You’ll Do

• Create, edit, and maintain user manuals, API documentation, integration guides, and other technical documentation for our crypto trading, payments, and B2B2C retail brokerage platforms.
• Produce clear and comprehensive documentation for our REST APIs, websockets and webhooks, ensuring that developers can seamlessly integrate with our platform. Include code samples, error responses, and Postman collections.
• Develop onboarding materials and training resources to assist clients in integrating and utilizing our platform effectively.
• Work closely with software developers, product managers, and other stakeholders to gather detailed technical information and ensure accuracy and clarity in documentation.
• Conduct usability testing of documentation and gather user feedback to continuously improve content quality and usability.
• Document software updates, new features, and bug fixes in clear, user-friendly language to keep clients informed of changes to the platform.
• Maintain and expand a knowledge base for clients, including FAQs, troubleshooting guides, and relevant information.

We’d Love to See

• Bachelor’s degree in Technical Communication, Computer Science, or a related field.
• 3+ years of experience in technical writing, preferably in the fintech sector.
• Proven track record as a Technical Writer in a technology-driven environment, ideally covering trading and payments use cases.
• Proficiency in writing, documenting and testing REST APIs.
• Exceptional verbal and written communication skills, with the ability to convey complex technical information to diverse audiences through clear and simple content.
• Experience with content management systems such as GitBook, Confluence, or similar systems and graphic design tools for creating visual documentation.
• Experience working in Agile environments.
• Experience collaborating with cross-functional teams, including product management, engineering, and support.
• Excellent organizational skills with the ability to manage multiple documentation projects simultaneously.
• Demonstrated ability to empathize with end-users and create content that enhances their experience and understanding of the product.

At our offices you will find a group of people that embrace diversity and value performance over pedigree. Every day we draw value from the diverse experiences of our team whose backgrounds include top financial institutions, tech companies and untraditional backgrounds. Our success comes from identifying exceptional people and providing them with the platform to reach their true potential. Even if you feel you may not meet all the job requirements, we encourage you to apply!

Aquanow is an Equal Opportunity Employer. We are committed to providing equal employment opportunity to all qualified persons without regard to race, color, creed, religion, sex, age, national origin, citizenship status, disability, qualified veteran status, marital status, sexual orientation, gender identity or any other unlawful criterion or circumstance.

Job Description

Join the Future of Pharmacy Automation with ARxIUM!

Who We Are:
ARxIUM is a leader in pharmacy automation, offering innovative hardware and software solutions globally. With over 20 years of experience, we serve customers in North America, Europe, and Asia, and operate in Winnipeg, the Chicago area, and remotely across North America and Europe.

What We Offer:

• Medical, dental, and vision benefits or Health Spending Account
• Company-paid life/ADD insurance
• RRSP/DPSP
• Flexible work schedule and generous paid time off
• Employee referral program
• Competitive salary

• Assist in organizing material and completing writing assignments according to set standards for order, clarity, conciseness, style, and terminology.
• Maintain records, files of work and revisions.
• Collaborate with technical staff to assist in preparing user, service, and installation manuals for company products.
• Research and develop an understanding of end-user, service department, and installation department requirements for documentation.
• Learn to edit, standardize, or make changes to material prepared by other writers.
• Assist in selecting and creating photographs, drawings, sketches, diagrams, and charts to illustrate materials.
• Perform other duties as assigned.

• Diploma in Communications or a related field, or an equivalent combination of education and experience.
• 1 to 2 years’ experience as a Technical Writer or in a similar role.
• Exposure to the electro-mechanical automation field is an asset but not required.
• Familiarity with working in a company that manufactures its own products is preferred.
• Understanding of ISO or FDA cGMP Quality Management Systems is an asset.
• Basic knowledge of computer-based user documentation delivery methods.
• Willingness to learn how to extract and understand technical concepts through research, interviews, hands-on product testing, training, and other methods, to produce accurate and complete documentation.
• Strong organizational skills and the ability to present technical information clearly and logically.
• Interest in learning to review and edit technical documentation for clarity and consistency.

Physical Demands and Work Environment:

• Sedentary work with tasks like typing, reaching, and occasional lifting
• 75% of the time spent on a computer
• Requires ability to stand, walk, and handle stressful situations
• Reasonable accommodations may be made for individuals with disabilities

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