157 User Training jobs in Canada

Job Description

The Technical Training Lead is responsible for leading the design, development, implementation, and management of technical training programs that strengthen the skills of our field technicians and resources. As a key member of our organization, the Technical Training Lead will be responsible for developing structured training primarily for our Security domain, with eventually adding in our other domains Audio-Visual (AV), Data Networking, and other integrated systems technologies.

You will develop standardized training programs and materials, collaborating with subject matter experts (SMEs), vendor partners, and regional leaders to ensure the effective delivery of technical training. The Technical Training Lead will work closely with the Operations & People Development to oversee the creation and standardization of regional training centers, ensuring consistency and accessibility of training resources across all locations. Initially as the program is being established, this position will require up to 50% travel to branches in Canada and the USA.

Responsibilities:
Training Strategy & Development

• Create and maintain a structured training roadmap/career paths with an initial focus on Security, adding our other domains once the Security program is established.
• Help create consistent training materials in different formats—like videos, in-person classes, and hands-on practice sessions.

• Coordinate the development of on-the-job training programs and assessments.
• Create mentorship structures and job aids/resources for field reference.
• Develop continuous learning resources for career progression.
• In collaboration with the L&D team, identify skills gaps and develop targeted training solutions for technicians at various levels (junior, mid-level, and senior).
• Develop onboarding training for new technical staff to accelerate productivity.

• Collaborate with SMEs, vendors, and regional leaders to coordinate and support training delivery.
• Oversee training at regional centers, ensuring regional trainers deliver consistent and high-quality training aligned with business needs.
• Provide guidance, content, and tools to instructors and mentors to ensure consistency and quality.
• Establish quality assurance processes for content accuracy, delivery standards, and learner outcomes.
• Track training effectiveness through assessments, feedback, and performance outcomes.
• Maintain training records and compliance documentation.

• In collaboration with Operations, oversee the planning, setup, and standardization of regional training centers, including equipment requirements, curriculum alignment, and delivery methods.
• Ensure centers provide consistent, safe, and effective learning environments.
• Monitor utilization rates, learner feedback, and center performance metrics.
• Partner with operations, project management, and HR to align training with organizational objectives.
• Partner with the Certification Training Lead to align training schedules, integrate certification requirements, and support technicians in achieving vendor/industry credentials.
• Stay current on emerging technologies, standards, and best practices in building systems integration.

• 7+ years of experience as a security technician or other related technical field or 3+ years of experience in training and/or mentoring technical colleagues.
• Strong working knowledge of integrated security systems.
• Ability to communicate complex technical concepts in simple, practical terms. 
• Project management and organizational skills. 
• Collaborative mindset with leadership presence. 
• Excellent communication and facilitation skills, able to influence without direct authority. 
• Strong ability to partner with SMEs, vendors, and internal stakeholders. 

• Experience in establishing or managing training centers/facilities is a strong asset. 
• Presentation and facilitation skills with ability to engage diverse audiences. 
• Proven ability to liaise effectively with external vendors to integrate training content and resources. 

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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AAR-201

TECHNICAL INSTRUCTOR

About Us:

AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.

AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.

Description:

The technical instructor will work closely with the Quality Assurance Director to develop, plan, and deliver training to all employees and contractors. The trainer's primary responsibility is to ensure that all training plans comply with applicable laws, regulations, and organizational policies and procedures. Additionally, the trainer will be responsible for ensuring that all training is completed within the established deadlines.

What you will be responsible for:

• Plan, coordinate, and deliver all training sessions to employees and contractors. Create new training courses and update existing documents to align with company policies, customer requirements, and regulatory standards (e.g. MPM, TC, Airworthiness agreements).
• Creation and management of local CBT modules
• Continuously adapt and validate training content to ensure ongoing compliance with aviation, production, and health and safety regulations. Keep personnel technical and regulatory qualifications up to date)
• Maintain the training monitoring system and related files to ensure accurate records at all times (initial qualification, update, additional training, clients, etc.)
• Maintain a comprehensive list of employee training requirements by collaborating with the Quality Assurance and Human Resources departments.
• Work with project supervisors on specific initiatives, such as the On-the-Job Training or other projects.
• Prepare scheduled reports on training KPIs (Key Performance Indicators) and track the completion of training, including "push" training from customers.
• Participate in various meetings relating to QA/ SMS/Training
• Actively participate in the Safety Management System (SMS), including reporting safety hazards and incidents encountered in daily operations; understand and promote the company safety policy
• Promote and actively engage in continuous improvement activities & incentives and as required and work with Continuous Improvement Specialist to support implementation of required changes

Perform other duties as assigned

What you will need to be successful in this role:

• Relevant diploma or degree
• Minimum 3 years experience in a similar role
• Knowledge of laws and regulations related to occupational health and safety
• Good knowledge of the risks and dangers inherent in the workplace
• Strong MS Office suite software (including Excel, Word, Power point)
• Certified Joint Health & Safety Part 1 & 2 considered an asset

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• RRSP with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment with regular visits to the hangar floor and training on the hangar floor
• Desk work using a computer
• Ability to safely lift up to 25lbs
• No shift work
• Periodic overtime may be required
• Local travel may be required

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Qualified applicants may apply through Linkedin OR email their resume to . Please quote file # AAR-201. Please submit your resume in MS Word or PDF format no later than September 24, 2025 .

Although all applications are appreciated, only those candidates selected for an interview will be contacted.

AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work.

AAR-201

TECHNICAL INSTRUCTOR

About Us:

AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.

AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.

Description:

The technical instructor will work closely with the Quality Assurance Director to develop, plan, and deliver training to all employees and contractors. The trainer's primary responsibility is to ensure that all training plans comply with applicable laws, regulations, and organizational policies and procedures. Additionally, the trainer will be responsible for ensuring that all training is completed within the established deadlines.

What you will be responsible for:

• Plan, coordinate, and deliver all training sessions to employees and contractors. Create new training courses and update existing documents to align with company policies, customer requirements, and regulatory standards (e.g. MPM, TC, Airworthiness agreements).
• Creation and management of local CBT modules
• Continuously adapt and validate training content to ensure ongoing compliance with aviation, production, and health and safety regulations. Keep personnel technical and regulatory qualifications up to date)
• Maintain the training monitoring system and related files to ensure accurate records at all times (initial qualification, update, additional training, clients, etc.)
• Maintain a comprehensive list of employee training requirements by collaborating with the Quality Assurance and Human Resources departments.
• Work with project supervisors on specific initiatives, such as the On-the-Job Training or other projects.
• Prepare scheduled reports on training KPIs (Key Performance Indicators) and track the completion of training, including "push" training from customers.
• Participate in various meetings relating to QA/ SMS/Training
• Actively participate in the Safety Management System (SMS), including reporting safety hazards and incidents encountered in daily operations; understand and promote the company safety policy
• Promote and actively engage in continuous improvement activities & incentives and as required and work with Continuous Improvement Specialist to support implementation of required changes

Perform other duties as assigned

What you will need to be successful in this role:

• Relevant diploma or degree
• Minimum 3 years experience in a similar role
• Knowledge of laws and regulations related to occupational health and safety
• Good knowledge of the risks and dangers inherent in the workplace
• Strong MS Office suite software (including Excel, Word, Power point)
• Certified Joint Health & Safety Part 1 & 2 considered an asset

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• RRSP with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment with regular visits to the hangar floor and training on the hangar floor
• Desk work using a computer
• Ability to safely lift up to 25lbs
• No shift work
• Periodic overtime may be required
• Local travel may be required

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Qualified applicants may apply through Linkedin OR email their resume to . Please quote file # AAR-201. Please submit your resume in MS Word or PDF format no later than September 24, 2025 .

Although all applications are appreciated, only those candidates selected for an interview will be contacted.

AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work.

Department mission
To ensure the longevity and proper functioning of all public facilities, equipment, and buildings, in order to support sustainable development and improve citizens’ quality of life.

Responsibilities and goals associated with the position
The incumbent is responsible for designing and managing the overall technical training plan for blue-collar employees, in order to optimize the potential of their expertise in accordance with current laws and regulations. The incumbent is responsible for designing and delivering training programs for the operation of machinery and equipment in the Public Works and Buildings Department.

Main responsibilities

• Develop training content for all employees to meet legal and operational requirements and ensure employee and public safety;
• Design evaluation grids to measure the expertise and skills of employees operating machinery and equipment;
• Establish and maintain employee training plans;
• Plan and organize training schedules in line with operational activities and equipment changes;
• Act as trainer;
• Provide technical support and develop training following the acquisition of specialized machinery and tools.
• Act as technical liaison with the City's fleet manager and suppliers regarding training plans to be developed or deployed for heavy machinery and equipment;
• Drive construction equipment such as graders, tractor-loaders, backhoes, heavy trucks with attachments, farm tractors, etc., for training purposes;
• Participate in developing safe work procedures for all related activities.
• Participate in investigations of accidents and damage to City vehicles and equipment and issue recommendations.
• Keep up to date on the best practices in the field.
• Perform any other related task.
• Minimum of a college education (DEC) in occupational health and safety, training, or any other field related to the position.
• Hold a valid class 3 and/or 1 driver’s license.
• 3 to 5 years of experience in a similar role.
• Good knowledge of the equipment used (heavy vehicles, specialized equipment).
• The job requires a good knowledge of French and English to be able to carry on a conversation, take part in a work meeting, or write short texts or internal reports;
• Knowledge of laws, standards and regulations related to occupational health and safety.
• Good knowledge of Public Works.
• Proficiency in the Microsoft Office suite

Department mission
To ensure the longevity and proper functioning of all public facilities, equipment, and buildings, in order to support sustainable development and improve citizens’ quality of life.

Responsibilities and goals associated with the position
The incumbent is responsible for designing and managing the overall technical training plan for blue-collar employees, in order to optimize the potential of their expertise in accordance with current laws and regulations. The incumbent is responsible for designing and delivering training programs for the operation of machinery and equipment in the Public Works and Buildings Department.

Main responsibilities

• Develop training content for all employees to meet legal and operational requirements and ensure employee and public safety;
• Design evaluation grids to measure the expertise and skills of employees operating machinery and equipment;
• Establish and maintain employee training plans;
• Plan and organize training schedules in line with operational activities and equipment changes;
• Act as trainer;
• Provide technical support and develop training following the acquisition of specialized machinery and tools.
• Act as technical liaison with the City's fleet manager and suppliers regarding training plans to be developed or deployed for heavy machinery and equipment;
• Drive construction equipment such as graders, tractor-loaders, backhoes, heavy trucks with attachments, farm tractors, etc., for training purposes;
• Participate in developing safe work procedures for all related activities.
• Participate in investigations of accidents and damage to City vehicles and equipment and issue recommendations.
• Keep up to date on the best practices in the field.
• Perform any other related task.
• Minimum of a college education (DEC) in occupational health and safety, training, or any other field related to the position.
• Hold a valid class 3 and/or 1 driver’s license.
• 3 to 5 years of experience in a similar role.
• Good knowledge of the equipment used (heavy vehicles, specialized equipment).
• The job requires a good knowledge of French and English to be able to carry on a conversation, take part in a work meeting, or write short texts or internal reports;
• Knowledge of laws, standards and regulations related to occupational health and safety.
• Good knowledge of Public Works.
• Proficiency in the Microsoft Office suite