121 Workflow Management jobs in Canada

Document Management and Workflow Specialist

Markham, Ontario Idealogical Systems Inc

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Salary: 100-125k

WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?

You spend 80% of your life at work, and you should be doing what you love with people you like doing it with, all while making a difference in your community.

How do we ensure that smile?

  • We are fun people.
  • We are people who take pride in being themselves and are confident in the help we bring to those around us.
  • We get genuine joy from making others around us feel heard, helped, and happy.

If you know what we are talking about, then you are in the right place in your job search journey.

It's a great time to join our team and grow with us.

Idealogical has been in business since 1995. We have continuously worked towards giving our employees and clients access to all the tools and benefits of working with a larger firm while maintaining the empathy and nimbleness of a small business. We take pride in what we do, have a few laughs, stay relatively casual, and deliver best-in-class service.

We are looking for a kickass Document Management Specialist to join our team.



Your code word for success is Momentum.

Who are we looking for, you ask?

We are seeking a skilled Document Management Specialist with expertise in Canon Therefore and other document management systems such as Laserfiche , OpenText , DocuWare , or SharePoint DMS . The ideal candidate combines a technical background with workflow engineering experience and a consultative approach to helping clients achieve their digital transformation goals. You will support both internal teams and clients in building secure, efficient, and automated document workflows that align with business processes and compliance requirements. YOUR creativity, energy and attention-to-detail attitude is what we need to augment our growing team of A-list talent. This position will be client facing.

WHAT WILL YOU BE DOING

  • Design solutions for document management problems at clients.
  • Configure, administer, and support document management systems
  • Design and implement automated document workflows that enhance productivity and reduce manual handling.
  • Engage with clients to assess current documentation environments and propose tailored digital transformation strategies.
  • Provide consultation and training to users on system capabilities, best practices, and usage.
  • Ensure secure, structured, and compliant storage and retrieval of documents across systems.
  • Collaborate with internal teams to integrate document management platforms with business systems (ERP, CRM, etc.).
  • Conduct audits and maintain system compliance with regulatory standards (e.g., GDPR, HIPAA, ISO).

WHAT YOU BRING TO THE TABLE

Must-Have Skills & Qualifications

  • Bachelors degree in Computer Science, Engineering, Information Management, or related fieldor equivalent experience.
  • 3+ years of experience in document management systems, with proven expertise in Canon Therefore and/or familiarity with other platforms (e.g., Laserfiche, DocuWare, OpenText, SharePoint).
  • Drivers license and a car to travel to client sites
  • Demonstrated ability to build and optimize document workflows using system-native tools.
  • Strong understanding of document control principles, metadata structures, and data security.
  • Excellent problem-solving skills with the ability to analyze, recommend, and implement technical solutions.
  • Strong communication and interpersonal skills to engage effectively with clients and cross-functional teams.

Key To Succeed in This Role

  • Experience with workflow automation, system integration (e.g., APIs, web services), or scripting.
  • Knowledge of compliance-driven document environments in industries such as finance, healthcare, or government.
  • Vendor certifications (e.g., Canon Therefore Certified Professional, Laserfiche Certification, etc.) are a strong asset.
  • Strong understanding of the organization's goals and objectives.
  • Empathy, compassion, sense of humour.
  • Exceptional written and oral communication skills.
  • Outstanding interpersonal skills, with a focus on listening and questioning skills.
  • Strong documentation skills.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language to non-technical staff and end users.
  • Ability to take on challenges that require critical thinking and decision-making skills.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Stay up-to-date with educational goals to further professional development.
  • Dont take yourself too seriously.

WHAT CAN YOU EXPECT OF US

By joining Idealogical, you will work with some of the industry's brightest and most experienced people in an environment where you are challenged to be the best in everything you do. Idealogical is where you can grow and develop your career in a meaningful way.

We have folks that have been with us for 5 years, 10 years, 15 years and 30 years.

Our team is everything to us and we take care of our people like we expect you to care for our clients. We foster sustainable growth, good health and overall well-being and strive hard to make you feel heard, helped, and happy.

How we make you feel heard?

  • Anonymous feedback system led by the president to make continuous changes and improvements to solidify our already strong company culture.
  • Recognition for being a team player reflected in weekly monetary wins in the form of peer praises.
  • Recognition for being an exceptional employee with opportunities to win 6 different awards at our annual holiday get together.

How we make you feel helped?

  • 6 paid training and education days per year to help you fill your knowledge gap.
  • We invest heavily in helping our people acquire skills dictated by the IT industry and pay for your professional certifications.
  • Distinct regular events infused with competitive team games, good food and great conversations.
  • In-house Chiropractor services provided by our trusted health practitioner, who uses cutting-edge tools and techniques to maximize your health.
  • In-house Massage facility where you can take a break during the day and relax.
  • An organization-wide group of people who looks out for you and goes above and beyond to help each other succeed.


How we make you feel happy?

  • Competitive base salary.
  • 3-week vacation to start.
  • 6 personal days for those uninvited sicknesses, personal commitments (for example, unscheduled school closures), or just 'I don't feel like working today' days.
  • Comprehensive health and dental benefits.
  • State-of-the-art office space carefully designed to help you transition from the fatigue caused by work-from-home settings.

If you have made it this far on the page, it tells us you are interested in working with us, and we would love to hear from you!


Thank you for your interest in the position.


Only those applicants that are selected for interviews will be contacted. Please do not contact the company directly. We are committed to providing equal opportunities for persons with disabilities. Accommodation is available at all stages of the recruitment process, at the candidate's request.


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Expert, Business Process Optimization

Aurora, Ontario Magna International, Inc

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Job Description

Was wir bieten:

Bei Magna erwartet dich ein spannendes und dynamisches Arbeitsumfeld, in dem du dazu beitragen kannst, marktführende Automobiltechnologien zu entwickeln. Wir investieren in unser Personal und bieten ihm die Unterstützung und Ressourcen, die es benötigt, um erfolgreich zu sein. Als Mitglied unseres globalen Teams erwarten dich aufregende und vielfältige Aufgaben sowie ein breites Spektrum an Entwicklungsmöglichkeiten. Wir sind nämlich der Meinung, dass dein Karrierepfad genauso individuell sein sollte wie du selbst.

Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.

Job Responsibilities:

Mission of the Position:

The Expert, Business Process Optimization position will work with key stakeholders to conduct in-depth analysis of existing business processes and identify opportunities for improvement and optimization. The position will recommend, support and/or lead the design, development, and implementation of strategies to streamline processes and improve efficiency and will use data and metrics to measure the effectiveness of process improvements. This role may act as a work stream lead on key strategic projects and in collaboration with cross-functional teams.

Key Responsibilities:

  • Conduct operational and statistical studies to identify current states and potential areas for process simplification, standardization, and optimization.
  • Lead in planning and execution for business process optimization projects. These may include but are not limited to domains such as Quoting, EHS management, Expense management, Value Analysis/Value Engineering (VA/VE), front office digitalization, Continuous Integration / Continuous Delivery (CI/CD) pipelines, logistics planning, Objectives and Key Results (OKRs), Engineering Change management, procure to pay process, and other similar projects.
  • Interview key stakeholders and develop detailed end-to-end process maps, identifying roles and resources required.
  • Utilize data to recommend and implement optimization strategies for business processes, enhancing productivity and reducing inefficiencies.
  • Expertly use software tools such as MS Office, MS Teams, BPMN2 Software, Visio or other visualization software, Power BI, Adobe Photoshop, Illustrator to expedite these tasks.
  • Collaborate with various teams to facilitate the implementation of optimized processes, designing and implementing operational models to improve efficiency.
  • Monitor process effectiveness to ensure consistency, refining processes as required, and developing measurable metrics to evaluate improvements.
  • Prepare and present reports to management outlining findings and actionable recommendations based on data-driven insights.
  • Train staff on new processes, standards, and changes, ensure compliance through auditing.
  • Use visual, statistical methods or empirically founded decision-making tactics to conceptualize and execute experiments and demonstrate potential enhancement benefits.
  • Follow Magna's Code of Conduct and Ethics and related compliance policies.
  • Additional duties and responsibilities as assigned.

Requirements and Qualifications:

  • Bachelor's degree in business, Statistics, Operations Research, Computer Science, Engineering, or a related field.
  • Minimum 8 years of relevant work experience as a Lean Practitioner, Process Analyst, Business Analyst, Project/Program Manager, or a similar role.
  • Expertise in process mapping, data gathering and analysis, and business process optimization techniques.
  • Experience with methods such as Kaizen, Lean, 5S, and Six Sigma is an asset.
  • Experience in data mining, business intelligence tools (e.g. MS Power BI, Grafana, etc.) and cloud data frameworks.
  • Demonstrated proficiency in machine learning and operations research, along with strong mathematical abilities encompassing statistics and algebra.
  • Knowledge of programming languages including R, node.js, SQL, and Python. Familiarity with other programming languages is an asset
  • Knowledge of project management methodologies like Waterfall and Agile is an asset.
  • Excellent problem-solving, analytical, and project management skills.
  • Strong written and verbal communication skills.
  • Self-motivated and driven, with the ability to identify high-value opportunities, gain information, develop understanding, and engage in the implementation.
  • Proficiency in using software tools like MS Office, MS Teams, BPMN2 Software, Visio or other visualization software, Power BI, Adobe Photoshop, Illustrator.

Magna Standards:

  • Practice and maintain integrity while following Magna's Charter and Constitution.
  • Follow Magna's Code of Conduct and Ethics and related compliance policies.
  • Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF 16949).
  • Drive the development of new technologies to improve quality, efficiency and reduce cost.
  • Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
  • Health & Safety responsibilities:
    • Understands and enforces Environmental, Health & Safety policies, procedures and rules.
    • Involved in accident / incident investigation, reporting and corrective actions.
    • Reviews safety incidents, memos, etc. with employees.
    • Train new employees.
    • Correct unsafe acts and conditions.
    • Ensure use of appropriate Personal Protective Equipment (PPE).
    • Assess employee safety performance as part of performance appraisal.
  • Create a positive work environment by demonstrating and sharing functional/technical knowledge.
  • Develop and maintain a responsive and cooperative working relationship with internal and external customers.
  • Treat everyone with dignity, trust and respect.
  • Complete additional duties and responsibilities as assigned.
  • Comply with Magna's information and data protection policies.

Further Information: Work Environment

Office environment: 10-20% Travel required to Magna production locations.

While working in production environments, the colleague may be exposed to machinery, moving equipment and material, moderate noise, airborne particles, fumes and various levels of temperature created by the manufacturing process.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

Worker Type:

Regular / Permanent

Group:

Magna Powertrain

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Manager, Business Process Excellence

Calgary, Alberta Cornerstone Building Brands

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Job Description

Job Description

Job Description

Company Description

Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Job Description

The Manager, Continuous Improvement (CI) leads the strategic deployment of the Cornerstone Production System (CPS) across enterprise business functions upstream of Manufacturing and Supply Chain. This role is accountable for driving transformation initiatives, embedding Lean thinking, and developing a culture of operational excellence across commercial and transactional departments. Acting as a change leader and CI expert, the Manager partners with senior and executive leadership to deliver measurable improvements in business performance, customer value, and employee capability.

This role influences multiple business units, functions, and regions, ensuring alignment with corporate objectives and standardization of Lean practices across the organization.

Key Responsibilities

  • Strategic CI Leadership
    • Lead the deployment of Lean principles, Kaizen methodology, and CPS across commercial and enterprise support functions (e.g., Sales, Finance, Engineering, Customer Service, etc.).
    • Align CI initiatives with corporate strategy and drive measurable progress toward annual and long-term performance targets.
    • Collaborate with business unit leaders and executives to identify and prioritize transformation opportunities with high business impact.
  • Enterprise Transformation
    • Oversee CI efforts across multiple sites and departments, ensuring consistent adoption of CPS principles, tools, and behaviors.
    • Facilitate strategic planning processes using Lean methodologies to support cost, quality, and service-level improvements.
    • Serve as the enterprise change agent to support underperforming areas or high-priority business initiatives.
  • Capability Building & Leadership Development
    • Design and lead capability development programs for CI Managers, site leaders, and future Lean champions through CPS College™, kaizen facilitation, and structured coaching.
    • Build and mentor a high-performing network of Lean facilitators and CI practitioners across the organization.
  • Governance & Performance Management
    • Develop and execute CI governance frameworks to monitor Lean maturity, audit compliance, and ROI of transformation initiatives.
    • Lead monthly reviews of departmental CI Annual Plans, ensuring adherence to goals and providing strategic intervention when necessary.
  • Innovation & Best Practice Sharing
    • Promote cross-functional and cross-site knowledge sharing of Lean best practices, tools, and success stories.
    • Support new product introductions with pre-launch and post-launch Kaizen and process optimization initiatives.
  • Stakeholder Engagement & Communication
    • Build strong partnerships with senior stakeholders and serve as a trusted advisor to executive leadership on CI-related decisions.
    • Present CI strategies, results, and business cases to leadership teams and corporate forums.
Qualifications

  • Bachelor’s degree required; Master’s degree (e.g., MBA, Operations, or Engineering discipline) strongly preferred.
  • Minimum 10 years of progressive experience leading Lean and Continuous Improvement efforts across business functions.
  • Proven track record of driving enterprise-wide or business-unit-wide transformation and achieving measurable results.
  • Deep expertise in Lean principles, Kaizen methodology, and business process reengineering.
  • Strong executive presence and ability to influence and communicate with senior leadership.
  • Exceptional facilitation, coaching, and change leadership skills.
  • Experience working in a matrixed, cross-functional, and global organization preferred.
  • Willingness and ability to travel up to 75%, including international travel as needed.

This position offers a hybrid work arrangement from either our Calgary or St. Thomas location and requires up to 75% travel, which may include international destinations

This position plays a critical role in advancing Cornerstone’s operational excellence journey and requires a highly motivated, strategic thinker who can inspire others, lead by example, and deliver sustainable results.



Additional Information

Cornerstone Building Brands Canada is committed to an inclusive, equitable and accessible workplace. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. 

This advertiser has chosen not to accept applicants from your region.

Manager, Business Process Excellence

Saint Thomas, Quebec Cornerstone Building Brands

Posted today

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Job Description

Job Description

Job Description

Company Description

Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Job Description

The Manager, Continuous Improvement (CI) leads the strategic deployment of the Cornerstone Production System (CPS) across enterprise business functions upstream of Manufacturing and Supply Chain. This role is accountable for driving transformation initiatives, embedding Lean thinking, and developing a culture of operational excellence across commercial and transactional departments. Acting as a change leader and CI expert, the Manager partners with senior and executive leadership to deliver measurable improvements in business performance, customer value, and employee capability.

This role influences multiple business units, functions, and regions, ensuring alignment with corporate objectives and standardization of Lean practices across the organization.

Key Responsibilities

  • Strategic CI Leadership
    • Lead the deployment of Lean principles, Kaizen methodology, and CPS across commercial and enterprise support functions (e.g., Sales, Finance, Engineering, Customer Service, etc.).
    • Align CI initiatives with corporate strategy and drive measurable progress toward annual and long-term performance targets.
    • Collaborate with business unit leaders and executives to identify and prioritize transformation opportunities with high business impact.
  • Enterprise Transformation
    • Oversee CI efforts across multiple sites and departments, ensuring consistent adoption of CPS principles, tools, and behaviors.
    • Facilitate strategic planning processes using Lean methodologies to support cost, quality, and service-level improvements.
    • Serve as the enterprise change agent to support underperforming areas or high-priority business initiatives.
  • Capability Building & Leadership Development
    • Design and lead capability development programs for CI Managers, site leaders, and future Lean champions through CPS College™, kaizen facilitation, and structured coaching.
    • Build and mentor a high-performing network of Lean facilitators and CI practitioners across the organization.
  • Governance & Performance Management
    • Develop and execute CI governance frameworks to monitor Lean maturity, audit compliance, and ROI of transformation initiatives.
    • Lead monthly reviews of departmental CI Annual Plans, ensuring adherence to goals and providing strategic intervention when necessary.
  • Innovation & Best Practice Sharing
    • Promote cross-functional and cross-site knowledge sharing of Lean best practices, tools, and success stories.
    • Support new product introductions with pre-launch and post-launch Kaizen and process optimization initiatives.
  • Stakeholder Engagement & Communication
    • Build strong partnerships with senior stakeholders and serve as a trusted advisor to executive leadership on CI-related decisions.
    • Present CI strategies, results, and business cases to leadership teams and corporate forums.
Qualifications

  • Bachelor’s degree required; Master’s degree (e.g., MBA, Operations, or Engineering discipline) strongly preferred.
  • Minimum 10 years of progressive experience leading Lean and Continuous Improvement efforts across business functions.
  • Proven track record of driving enterprise-wide or business-unit-wide transformation and achieving measurable results.
  • Deep expertise in Lean principles, Kaizen methodology, and business process reengineering.
  • Strong executive presence and ability to influence and communicate with senior leadership.
  • Exceptional facilitation, coaching, and change leadership skills.
  • Experience working in a matrixed, cross-functional, and global organization preferred.
  • Willingness and ability to travel up to 75%, including international travel as needed.

This position offers a hybrid work arrangement from either our Calgary or St. Thomas location and requires up to 75% travel, which may include international destinations

This position plays a critical role in advancing Cornerstone’s operational excellence journey and requires a highly motivated, strategic thinker who can inspire others, lead by example, and deliver sustainable results.



Additional Information

Cornerstone Building Brands Canada is committed to an inclusive, equitable and accessible workplace. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. 

This advertiser has chosen not to accept applicants from your region.

ServiceNow Business Process Consultant

Toronto, Ontario Alldus

Posted 5 days ago

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Job Description

Alldus is hiring on behalf of a leading Canadian organization for an experienced ServiceNow Business Process Consultantwith deep expertise in Customer Service Management. This is a high-impact opportunity to help optimize customer service and field service workflows on the ServiceNow platform across Canada.


Responsibilities:

  • Analyze Canadian business requirements and translate them into optimized ServiceNow CSM workflows.
  • Partner with stakeholders nationwide to streamline and improve field service operations.
  • Develop detailed process maps, documentation, and functional specifications.
  • Recommend strategic ServiceNow CSM configurations and automation approaches.
  • Support change management initiatives, including end-user training and knowledge transfer sessions tailored to Canadian teams.


Requirements:

  • 3+ years of hands-on experience with ServiceNow CSM and business process consulting.
  • Demonstrated knowledge of field service workflows and industry best practices.
  • Strong analytical, documentation, and stakeholder engagement skills.
  • Experience collaborating with ServiceNow developers and solution architects in cross-functional environments.
  • ServiceNow certifications in CSM or related modules.


Location: Open to candidates across Canada (remote or hybrid, depending on project requirements)

This advertiser has chosen not to accept applicants from your region.

ServiceNow Business Process Consultant

Montréal, Quebec Alldus

Posted 5 days ago

Job Viewed

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Job Description

Alldus is hiring on behalf of a leading Canadian organization for an experienced ServiceNow Business Process Consultantwith deep expertise in Customer Service Management. This is a high-impact opportunity to help optimize customer service and field service workflows on the ServiceNow platform across Canada.


Responsibilities:

  • Analyze Canadian business requirements and translate them into optimized ServiceNow CSM workflows.
  • Partner with stakeholders nationwide to streamline and improve field service operations.
  • Develop detailed process maps, documentation, and functional specifications.
  • Recommend strategic ServiceNow CSM configurations and automation approaches.
  • Support change management initiatives, including end-user training and knowledge transfer sessions tailored to Canadian teams.


Requirements:

  • 3+ years of hands-on experience with ServiceNow CSM and business process consulting.
  • Demonstrated knowledge of field service workflows and industry best practices.
  • Strong analytical, documentation, and stakeholder engagement skills.
  • Experience collaborating with ServiceNow developers and solution architects in cross-functional environments.
  • ServiceNow certifications in CSM or related modules.


Location: Open to candidates across Canada (remote or hybrid, depending on project requirements)

This advertiser has chosen not to accept applicants from your region.

ServiceNow Business Process Consultant

Vancouver, British Columbia Alldus

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Alldus is hiring on behalf of a leading Canadian organization for an experienced ServiceNow Business Process Consultantwith deep expertise in Customer Service Management. This is a high-impact opportunity to help optimize customer service and field service workflows on the ServiceNow platform across Canada.


Responsibilities:

  • Analyze Canadian business requirements and translate them into optimized ServiceNow CSM workflows.
  • Partner with stakeholders nationwide to streamline and improve field service operations.
  • Develop detailed process maps, documentation, and functional specifications.
  • Recommend strategic ServiceNow CSM configurations and automation approaches.
  • Support change management initiatives, including end-user training and knowledge transfer sessions tailored to Canadian teams.


Requirements:

  • 3+ years of hands-on experience with ServiceNow CSM and business process consulting.
  • Demonstrated knowledge of field service workflows and industry best practices.
  • Strong analytical, documentation, and stakeholder engagement skills.
  • Experience collaborating with ServiceNow developers and solution architects in cross-functional environments.
  • ServiceNow certifications in CSM or related modules.


Location: Open to candidates across Canada (remote or hybrid, depending on project requirements)

This advertiser has chosen not to accept applicants from your region.
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ServiceNow Business Process Consultant

Quebec, Quebec Alldus

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Alldus is hiring on behalf of a leading Canadian organization for an experienced ServiceNow Business Process Consultantwith deep expertise in Customer Service Management. This is a high-impact opportunity to help optimize customer service and field service workflows on the ServiceNow platform across Canada.


Responsibilities:

  • Analyze Canadian business requirements and translate them into optimized ServiceNow CSM workflows.
  • Partner with stakeholders nationwide to streamline and improve field service operations.
  • Develop detailed process maps, documentation, and functional specifications.
  • Recommend strategic ServiceNow CSM configurations and automation approaches.
  • Support change management initiatives, including end-user training and knowledge transfer sessions tailored to Canadian teams.


Requirements:

  • 3+ years of hands-on experience with ServiceNow CSM and business process consulting.
  • Demonstrated knowledge of field service workflows and industry best practices.
  • Strong analytical, documentation, and stakeholder engagement skills.
  • Experience collaborating with ServiceNow developers and solution architects in cross-functional environments.
  • ServiceNow certifications in CSM or related modules.


Location: Open to candidates across Canada (remote or hybrid, depending on project requirements)

This advertiser has chosen not to accept applicants from your region.
 

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