456 Youth Support jobs in Canada

Job Description

Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:

The Youth Support Worker at YMCA of Northern Alberta provides direct service delivery to youth ages 12-17 who are experiencing multiple risk factors in their lives. The Youth Support Worker is responsible for the effective planning, implementation and evaluation of program services, including the development and facilitation of workshops to program participants who have had interactions with law enforcement or are at risk of gang involvement. At all times, the Youth Support Worker will demonstrate excellent communication and service skills while working with diverse populations who face unique challenges. The Youth Support Worker acts ethically and professionally in accordance with all YMCA policies and procedures, standards of conduct and practice, health and safety standards, child protection standards and contractual, legal and regulatory requirements.

Responsibilities:

• Plan, implement, evaluate services/workshops and perform case management as per Standards of Practice guidelines and funder mandates. Comply with funder mandates for participation and promotion requirements.
• Develop and facilitate 1:1 and Group based workshops for youth involved with or at risk of involvement in the criminal justice system. Workshops will be held both in person and virtually.
• Engage and collaborate with multiple stakeholders working with justice involved youth, including Edmonton Police Services, Edmonton Young Offenders Centre, and other relevant organizations within the youth criminal justice system.
• Collect necessary information to confirm eligibility and complete participant intake and/or assessment to inform ongoing participant supports. Support participants and their natural supports within YMCA guidelines and adhere to the contracted performance outcomes.
• Engage with community agencies, and other organizations to maximize services and resources to participants.
• Know and reviews all emergency procedures, follows all guidelines from Risk Management and Health & Safety including but not limited to; Work Alone Policy and Procedures and the Children, Youth and Vulnerable Adults Protection Policies and Procedures.
• Maintain knowledge of relevant services and community resources related to the Social Determinants of Health.
• Collect data, including outcomes to inform and contribute to the development of funder and YMCA reports

Qualifications:

• University Diploma or Degree in Human Services field or relevant equivalent, such as Criminology, Sociology, Corrections, or Psychology.
  2 years of experience working directly with youth and/or young adults with multiple risk factors
• Working knowledge of the Youth Criminal Justice Act
• Working knowledge of issues related to the Social Determinants of Health and the Transtheoretical Model of Change.
• Experience with individual assessment, case management, group work, group facilitation, program promotion, program planning and outcome evaluation
• Working knowledge in supportive counselling skills, motivational interviewing, culturally sensitive practice and trauma-informed
• Working knowledge of related community, housing, education, employment, justice, family, and human services resources
• Standard First Aid and CPR-C, Police Intervention Check with Vulnerable Sector Search, Child Intervention Check
• Non-Violent Crisis Intervention and Suicide Intervention Certification are preferred.
• Valid driver’s license and vehicle, proof of insurance and a clear drivers abstract.
• Experience developing and facilitating workshops
• Annual registration in a professional organization as required by law
• Must obtain employer specific WHIMIS and child abuse prevention training within 30 days of hire date

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine! Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Job Description

Position Title: YOUTH SUPPORT WORKER

Reports to: Manager, Youth Services

Job Overview

Reporting to the Manager, Youth Services, the Youth Support Worker is responsible for fostering a safe, engaging, and developmentally appropriate environment for children and youth at the Haisla Nation Youth Centre. This role involves direct supervision, meaningful interaction, and support of children’s growth through planned activities, while ensuring the health and safety of all participants.

Organizational Status

The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment. We are about 2023+ people, with approximately 700 living in Kitamaat Village. We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.

Duties & Responsibilities

• Supervise children while observing and supporting learning through developmentally appropriate activities.
• Monitor the youth center for hazards and take preventative action as required to ensure the environment is healthy and safe for all children.
• Work cooperatively with the staff team, other departments, and community resources to support inclusive practice and address the needs of individual children, thus ensuring all children have access to services.
• Participate in and support the planning and implementing of scheduled programming, including set-up and clean up.
• Stay informed daily on children's allergies, special conditions or other pertinent information.
• Maintain confidentiality regarding all information related to the children, families, and personnel and fulfill obligations to respect protection of privacy.
• Comply with licensing requirements and the youth center’s procedures for maintaining health records, administering medication and first aid.
• Ensure cleanliness and food safe practices are followed.
• Report all accidents, injuries and illnesses to the Manager, Youth Services, or designate and record such incidents in the confidential logbook and as a reportable incident, as required.
• Follow the Haisla Nation Council Personnel Policy and Manual.
• Other duties as requested by the Manager, Youth Services.

Skills & Qualifications

• High-school diploma or equivalent.
• Responsible Adult, ECE, or ECE Assistant certification considered an asset.
• Current Infant/Child First Aid considered an asset.
• Mental Health First Aid considered an asset.
• Experience in child and youth care or social service an asset.
• Experience working for a band government or Indigenous organization an asset.
• Valid BC driver’s license and own vehicle is an asset.
• Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).

Salary Range : $900.00 per week

Position Type : Full-time hours as a seasonal role for the month of August 2025 only

Number of Openings: 2

Closing Date : Will remain open until the positions are filled.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Job Description

Position Title: YOUTH SUPPORT WORKER

Reports to: Manager, Youth Services

Job Overview

Reporting to the Manager, Youth Services, the Youth Support Worker is responsible for administering all activities of the Haisla Nation’s youth program in accordance with policies, procedures and licensing. This includes engaging youth in programs that build strength, confidence and resiliency; supervising and supporting them throughout the activities; and ensuring welcoming, safe and well-maintained facilities and services that accommodate the diverse needs of all youth.

Organizational Status

The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment. We are about 2023+ people, with approximately 700 living in Kitamaat Village. We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.

Duties & Responsibilities

• Supervise children while observing and supporting learning through developmentally appropriate activities.
• Monitor the youth centre for hazards and take preventative action as required to ensure the environment is healthy and safe for all children.
• Work cooperatively with the staff team, other departments, and community resources to support inclusive practice and address the needs of individual children, thus ensuring all children have access to services.
• Participate in and support the planning and implementing of scheduled programming, including set-up and clean up.
• Stay informed daily on children's allergies, special conditions or other pertinent information.
• Maintain confidentiality regarding all information related to the children, families, and personnel and fulfill obligations to respect protection of privacy.
• Comply with licensing requirements and the youth centre’s procedures for maintaining health records, administering medication and first aid.
• Ensure cleanliness and food safe practices are followed.
• Report all accidents, injuries and illnesses to the Manager, Youth Services, or designate and record such incidents in the confidential logbook and as a reportable incident, as required.
• Report all incidents or alleged incidents of child abuse as required and follow Centre procedures, regional protocols and government legislation.
• Invite families to engage in various meaningful activities whenever they are available and interested.
• Maintain ethical standards of the childcare profession in the youth centre including maintaining continuing competency and building capacity in performance.
• Participate in the annual performance review process and develop and carry out an annual professional development plan.
• Follow the Haisla Nation Council Personnel Policy and Manual.
• Other duties as requested by the Manager, Youth Services.

Skills & Qualifications

• High-school diploma or equivalent.
• Responsible Adult, ECE, or ECE Assistant certification.
• Current Infant/Child First Aid.
• Mental Health First Aid.
• Experience in child and youth care or social service an asset.
• Experience working for a band government or Indigenous organization an asset.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of public health and childcare licensing regulations.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and various databases, search engines and Outlook/email.
• Strong problem-solving and critical-thinking skills, with the ability to handle complex and emotionally challenging situations.
• Ability to establish and maintain respectful, cooperative and productive working relationships with a variety of individuals.
• Creativity, initiative, enthusiasm, and a sense of humor.
• Passion for ongoing professional development and growth.
• Valid BC driver’s license and own vehicle is an asset.
• Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).

Salary Range : $22.95/hr - $27.00/hr

Position Type : Part-time

Closing Date : Will remain open until the position is filled.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Job Description

TASSS YOUTH SUPPORT WORKER
Education
The purposes of this position are:
 

• To deliver educational and counseling programs and services within the administrative policies and procedures established by the Executive Director and as directed by the Director of Education through the Manager of Provincial and Special Education.
• To develop and deliver the Curve Lake First Nation’s support programs and services for students attending Secondary School
• To develop and deliver academic tutoring/support, career development and personal counseling programs Secondary students

1. Academic Counseling/Tutoring

• Responsible for monitoring progress for all Curve Lake First Nation students
• Assisting students with tutoring and provision of any academic assistance as required
• Assists students in collecting missed work
• Provide a more culturally comfortable learning environment
• Communicate with teachers on the progress of Curve Lake students
• Communicate with students/parents on issues and progress when necessary
• Attend lessons when necessary
• Track the progress of students who have expressed special needs
• Represents CLFN students at TASSS student success meetings
• Works with the CLFN Youth Support Worker to deliver social/emotional support services for students
• Work with the CLFN Post-Secondary Officer to assist students in the transition to secondary programs and in the preparation for graduation with the goals for achieving entrance to post-secondary programs

1. Career Development and Counseling

• Responsible for providing career counseling and identifying/developing career paths with clients at the secondary levels, to include course selection grades 9-12
• Responsible for organizing and conducting job search opportunities.

1. Personal Development and Counseling

• Responsible for providing personal counseling for students or for making referrals to appropriate agencies or departments
• Assists students in their transition to new schools and monitors and assists them in their progress

1. Other

• Maintains CLFN Resource Room
• Assists in the acquisition of funding and other services on behalf of students and monitors and assists them in the process (i.e. school trips, extra-curricular activities, sports and snack program)
• Performs other such duties as may be reasonably required by the Manager of Provincial and Special Education

• A Post-Secondary Program related to Education/Native Counseling Training In addition to the basic education requirements of the position, it is beneficial if the incumbent possess the following attributes for their position:
• Understanding of math and literacy skills curriculum for grades 9 – 12

• Familiarity with youth, especially intermediate and secondary students
• Good knowledge of education and community support services; experience in teaching/tutoring and career counseling is recommended
• Sensitivity to Issues affecting the First Nation
• Exhibits a high degree of initiative and self-direction; good analytical, organizational, and communications skills
• Good background in research; ability to conceptualize; high-level computer skills
• Excellent group facilitation skills
• Ability to work with tact and discretion; good public relations skills; good project management skills

• Be honest and trustworthy
• Be respectful
• Possess awareness and sensitivity to the history, language, culture and traditions of the people of Curve Lake First Nation
• Be flexible
• Demonstrate sound work ethics
• Must demonstrate and ensure a high level of personal and professional conduct

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Job Description

PLEA Community Services is currently seeking a Regular Full-Time Youth Support Worker for our U-Turn/U-Link team located in Port Coquitlam, BC. The proposed start date for this position is as soon as possible. This position requires BCGEU membership.

The Youth Support Worker engages the youth in one-to-one activities, helping them reach their long-term goals around success, well-being, and healthy development. The youth in this program have complex care needs related to mental health, disability, addiction, and challenging behaviour. The employee will provide close supervision and attention to the youth’s needs to teach skills in education, recreation, and healthy living.

Hours of Work: The usual hours of work are Sunday to Thursday based on a flextime scheduling arrangement, including days, evenings and weekends, of 35 working hours per week.

Education/Experience Requirements:

• A Bachelor of Arts in the social sciences or human services or a related discipline.
• One (1) year recent experience working in programs with youth who are deemed to be high risk and have complex needs, and/or are involved in the criminal justice system, and their families/caregivers.
• Work or volunteer experience in a residential care facility or foster home model program.

Closing date for Internal Applications: Friday, July 4, 2025, at 4:30PM. If these positions are not filled internally, they will remain open until filled.

Who We Are:

PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

What You Will Do:

• Work closely with the Services Coordinator and Family Caregivers to support the goals identified in each youth's service plan. Develop and implement appropriate plans, strategies and activities that will address their complex needs, strengthen their protective factors and provide a sense of belonging and stability.
• Provide close supervision and support in the community that will assist youth to achieve their individual goals, maintain their motivation to make safer choices, improve their behavior, develop new interests and connections, and feel successful.
• Implement interventions that address the complex personal, social and healthcare needs of the youth, and recognizes the contextual dynamics they are experiencing. Provide opportunities to access and reconnect to available resources in the community that will enable and encourage youth to develop the necessary educational, personal, social, vocational and self-advocacy skills. Include such community resources as an integral part of the youth’s case management plan.
• Maintain ongoing positive relationships with Family Caregivers and participates as part of the team responsible for improving the quality of life for the youth, addressing their individual strengths, needs, abilities and preferences consistently, and supporting their healthy development.
• Teach life skills and community survival skills, provide emotional support and models acceptable behavior. Engage youth in acceptable recreational and social activities in the community that will build on their strengths, develop their interpersonal skills, and support their involvement in their culture to strengthen their sense of identity. Support youth towards integration and normative functioning in the community.
• Develop collaborative relationships with youths' families/caregivers, significant others and informal support systems to maintain and strengthen these connections.
• Respond to critical incidents and emergencies in current placements. Recognize potential crises, analyze these situations accurately and implements strategies to deal with them, and inform the manager when such situations arise. Provide on call and duty coverage for the program.
• Maintain necessary program participant and program reports and statistics. Ensure that all records, reports and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA’s policies and procedures.
• Establish strong connections to the community, including maintaining close working relationships with all formal and informal service providers.
• Protect and uphold confidentiality.
• Perform other related duties as required.

What You Will Bring:

• Strong interpersonal communication, and conflict management skills, including a demonstrated ability to prepare accurate and comprehensive written reports.
• Demonstrated proficiency in teaching others and an ability to work collaboratively with families/caregivers and networks that provide support to youth.
• Demonstrated ability to work effectively with others, and can implement effective behavior management strategies.
• Demonstrated ability to develop supportive relationships with youth and their families/caregivers who may be reluctant to engage.
• Demonstrated ability to develop strong collaborative relationships, work effectively as part of a team, use good judgment and manage conflicts constructively.
• Demonstrated ability to develop effective relationships based on mutual respect and trust with a range of different individuals and groups in the community.
• Strong organizational, time and general management skills.
• Demonstrated ability to work independently, take initiative, make sound decisions and be held accountable for results.
• Demonstrated ability to be sensitive and understanding of individuals’ social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.
• Demonstrated knowledge of issues and trends related to the program.
• Knowledge of theory, principles and best practices with respect to providing services to youth with who are high risk, and have complex care needs, and their families/caregivers.
• Knowledge of relevant Criminal Justice Legislation and policies, the role of Youth Court, Child Welfare Legislation and policies including the Child, Family and Community Service Act; Foster Care and Residential Standards; and applicable government legislation, regulations and accreditation standards.
• Knowledge of Microsoft Office suite and database systems.

PLEA Benefits and Perks:

• Eligibility to enroll in health/welfare benefits on the first day of the month following the completion of the probation period, including access to the annual physical activity fund (for fitness-related items or activities) and the annual education fund (to take part in career-related courses or training events).
• Enrollment in the Municipal Pension Plan, as per the plan's criteria.
• Access to the Employee and Family Assistance Program (EFAP): counselling support services and wellness resources for employees and their immediate family members.
• Discounted gym membership at Club 16 Trevor Linden and She's Fit.
• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)
• Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).

Minimum Requirements:

• Satisfactory Consolidated Criminal Record Clearance (CCRC) through the Ministry of Children and Family Development's Centralized Services HUB.
• Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire.
• Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland and the Fraser Valley.
• Must possess and maintain a valid Class 5 B.C. Driver's License and suitable driver's abstract/claims history.
• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Job Description

Salary:

Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the diverse First Nations, Inuit and Mtis people who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

We are seeking a self-directed, engaging, empathetic Full Time Child and Youth Support Worker to join our growing team. Reporting to the Program Coordinator, the Child and Youth Support Worker monitors and attends to the well-being and safety of all persons residing in specialized home support services, maintaining a supportive, non-judgmental, inclusive, comfortable, clean and safe living environment. The program, located in Langley, is a 24-hour emergency receiving home for youth between the ages of 12 to 19 who are in need of short-term stabilization.

Child and Youth Support Workers work with some of the most vulnerable and complex youth in the care of, or on a Youth Agreement with, the Ministry of Children and Family Development. Applicants should be able to demonstrate experience in meeting youth where theyre at, recognition of the ongoing influence of trauma and disconnection on the youth served and support building on youths strengths and passions to create meaning. Delivery of these services must be provided with an understanding of the ongoing effects of trauma, isolation and vulnerability.

JOB POSTING : 2025-0200 CYSW (Morning Shift)
DATE : August 22, 2025
POSITION : Permanent - Full Time

HOURS OF WORK : 4 days On and 4 days Off rotating schedule
Morning 8-hour Shift: 7:30 AM 3:30 PM

SALARY RANGE : CSSEA Wage Grid 11: $28.49 - $31.61 hourly (depending on experience and qualifications)
BENEFITS : Extended Health, Dental, Group (RSP/TFSA)
VACATION : As per ESS policy

ANTICIPATED START DATE : ASAP
CLOSING : Open until filled

Key Responsibilities
Ensures that the living environment for program participants is trauma informed, inclusive, comfortable, non-judgmental and reflective of cultural practices.
Engaging with program participants to ensure personal needs are met by promoting life skills (ex. basic personal hygiene, preparing healthy and nutritious meals, access to community resources.)
Responds to emergencies in accordance with established policies and procedures including proper notifications (supervisor, MCFD, other professionals etc.).
Engages with participants in the development of their individualized service plan including intake, assessment, goal setting, progress and transition planning.
Responsible for accurate petty cash records including counting and reporting of funds. Participates in petty cash reconciliation.
Provides transportation and accompanies program participants to support them in attending appointments and healthy community activities.
Performs housekeeping duties in support of health and safety regulations. This may include but is not limited to vacuuming, dusting, emptying garbage, sanitizing, cleaning and laundry. Reports maintenance needs to the supervisor.
Maintains yardwork including trimming, weeding and general clean up.
Maintains household supply levels by checking and restocking supplies such as groceries, personal care, emergency, and housekeeping supplies. Purchases supplies as required.
Ensures home environment is safe.
- Ensuring cupboards containing biohazardous materials, medications, sharps or cleaners are secured and accounted for.

- May be required to complete room, bag or personnel checks to ensure safety of youth, staff and home environment.
- Records, reports and responds to potential health and safety risks within home.
- Completes and reports sharps counts once per shift.
- Performs other related duties as required.

We are interested in candidates with the following Qualifications:
1. Education and Knowledge
Certificate/Diploma in a related human/social service field
Education and experience utilizing trauma informed practice
Current knowledge of issues and resources related to vulnerable youth

2. Training and Experience
Two (2) years recent related experience
Or an equivalent combination of education, training and experience
Current First Aid
Food Safety Certificate

3. Skills and Abilities
Strong verbal and written communication skills
Ability to be flexible, resourceful and possess good time management skills.
Ability to perform tasks involving physical activity, including lifting, and bending.
Ability to adapt to a changing environment.
Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
Ability to work effectively with others in a multicultural environment, independently and as part of a team, including understanding the frameworks of other disciplines.
Maintains professional integrity and confidentiality.
Must have strong professional and personal boundaries.
Knowledge of systemic issues and risk factors facing underrepresented, racialized, neurodiverse, 2SLGBTQIA+ individuals and communities.
Must possess a working knowledge of computers (Microsoft Word/Excel/Teams)

4. Other Information
Must possess a valid BC Class 5 Drivers license, have a reliable vehicle, Business Insurance and acceptable drivers abstract. (mileage paid for work use)
Police Information check and MCFD background clearance.

At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at and include the following information:
Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why youre applying for the role.
Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
Skills and Abilities: What specific skills or strengths do you bring to this role?
Do you have a valid Class 5 drivers license and access to a personal vehicle?

Job Description

PLEA Community Services is currently seeking a Temporary Full-Time Youth Support Worker for our U-Turn/U-Link team located in Surrey, BC. This temporary contract is proposed to start as soon as possible, and end upon the return of the incumbent. This position requires BCGEU membership.

The Youth Support Worker engages the youth in one-to-one activities, helping them reach their long-term goals around success, well-being, and healthy development. The youth in this program have complex care needs related to mental health, disability, addiction, and challenging behaviour. The employee will provide close supervision and attention to the youth’s needs to teach skills in education, recreation, and healthy living.

Hours of Work: The usual hours of work are Tuesday to Saturday based on a flextime scheduling arrangement, including days and evenings, of 35 working hours per week.

Education/Experience Requirements:

• A Bachelor of Arts in the social sciences or human services or a related discipline.
• One (1) year recent experience working in programs with youth who are deemed to be high risk and have complex needs, and/or are involved in the criminal justice system, and their families/caregivers.
• Work or volunteer experience in a residential care facility or foster home model program.

Closing date for Internal Applications: Thursday, July 17, 2025, at 4:30PM. If this position is not filled internally, it will remain open until filled.

Who We Are:

PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives. We continually adapt our programs to suit each individual’s diverse strengths, needs and circumstances. As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives.

What You Will Do:

• Work closely with the Services Coordinator and Family Caregivers to support the goals identified in each youth's service plan. Develop and implement appropriate plans, strategies and activities that will address their complex needs, strengthen their protective factors and provide a sense of belonging and stability.
• Provide close supervision and support in the community that will assist youth to achieve their individual goals, maintain their motivation to make safer choices, improve their behavior, develop new interests and connections, and feel successful.
• Implement interventions that address the complex personal, social and healthcare needs of the youth, and recognizes the contextual dynamics they are experiencing. Provide opportunities to access and reconnect to available resources in the community that will enable and encourage youth to develop the necessary educational, personal, social, vocational and self-advocacy skills. Include such community resources as an integral part of the youth’s case management plan.
• Maintain ongoing positive relationships with Family Caregivers and participates as part of the team responsible for improving the quality of life for the youth, addressing their individual strengths, needs, abilities and preferences consistently, and supporting their healthy development.
• Teach life skills and community survival skills, provide emotional support and models acceptable behavior. Engage youth in acceptable recreational and social activities in the community that will build on their strengths, develop their interpersonal skills, and support their involvement in their culture to strengthen their sense of identity. Support youth towards integration and normative functioning in the community.
• Develop collaborative relationships with youths' families/caregivers, significant others and informal support systems to maintain and strengthen these connections.
• Respond to critical incidents and emergencies in current placements. Recognize potential crises, analyze these situations accurately and implements strategies to deal with them, and inform the manager when such situations arise. Provide on call and duty coverage for the program.
• Maintain necessary program participant and program reports and statistics. Ensure that all records, reports and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA’s policies and procedures.
• Establish strong connections to the community, including maintaining close working relationships with all formal and informal service providers.
• Protect and uphold confidentiality.
• Perform other related duties as required.

What You Will Bring:

• Strong interpersonal communication, and conflict management skills, including a demonstrated ability to prepare accurate and comprehensive written reports.
• Demonstrated proficiency in teaching others and an ability to work collaboratively with families/caregivers and networks that provide support to youth.
• Demonstrated ability to work effectively with others, and can implement effective behavior management strategies.
• Demonstrated ability to develop supportive relationships with youth and their families/caregivers who may be reluctant to engage.
• Demonstrated ability to develop strong collaborative relationships, work effectively as part of a team, use good judgment and manage conflicts constructively.
• Demonstrated ability to develop effective relationships based on mutual respect and trust with a range of different individuals and groups in the community.
• Strong organizational, time and general management skills.
• Demonstrated ability to work independently, take initiative, make sound decisions and be held accountable for results.
• Demonstrated ability to be sensitive and understanding of individuals’ social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.
• Demonstrated knowledge of issues and trends related to the program.
• Knowledge of theory, principles and best practices with respect to providing services to youth with who are high risk, and have complex care needs, and their families/caregivers.
• Knowledge of relevant Criminal Justice Legislation and policies, the role of Youth Court, Child Welfare Legislation and policies including the Child, Family and Community Service Act; Foster Care and Residential Standards; and applicable government legislation, regulations and accreditation standards.
• Knowledge of Microsoft Office suite and database systems.

PLEA Benefits and Perks:

• Eligibility to enroll in health/welfare benefits on the first day of the month following the completion of the probation period, including access to the annual physical activity fund (for fitness-related items or activities) and the annual education fund (to take part in career-related courses or training events).
• Access to the Employee and Family Assistance Program (EFAP): confidential and voluntary counselling support services and wellness resources for employees and their immediate family members.
• Discounted gym membership at Club 16 Trevor Linden and She's Fit.
• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)
• Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).

PLEA offers the Municipal Pension Plan to eligible employees as per the plan’s criteria.

Minimum Requirements:

• Satisfactory Consolidated Criminal Record Clearance (CCRC) through the Ministry of Children and Family Development's Centralized Services HUB.
• Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire.
• Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland.
• Must possess and maintain a valid Class 5 B.C. Driver's License and suitable driver's abstract/claims history.
• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Job Description

Salary:

Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the diverse First Nations, Inuit and Mtis people who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

We are seeking a self-directed, engaging, empathetic Child and Youth Support Worker to join our growing team. Reporting to the Program Coordinator, the Child and Youth Support Worker monitors and attends to the well-being and safety of all persons residing in specialized home support services, maintaining a supportive, non-judgmental, inclusive, comfortable, clean and safe living environment. The program, located in Langley, is a 24-hour emergency receiving home for youth between the ages of 12 to 19 who are in need of short-term stabilization.

Child and Youth Support Workers work with some of the most vulnerable and complex youth in the care of, or on a Youth Agreement with, the Ministry of Children and Family Development. Applicants should be able to demonstrate experience in meeting youth where theyre at, recognition of the ongoing influence of trauma and disconnection on the youth served and support building on youths strengths and passions to create meaning. Delivery of these services must be provided with an understanding of the ongoing effects of trauma, isolation and vulnerability.

JOB POSTING: 2025-0100 CYSW Casual
DATE: July 31, 2025
POSITION: Casual
SALARY RANGE: Grid 10, Step 2: $26.83 + Vacation and Stat pay in lieu
ANTICIPATED START DATE: ASAP
CLOSING: Open until filled

Key Responsibilities
Ensures that the living environment for program participants is trauma informed, inclusive, comfortable, non-judgmental and reflective of cultural practices.
Engages in supportive conversations and provides emotional support to program participants on a one-one and/or group basis.
Engaging with program participants to ensure personal needs are met by promoting life skills (ex. basic personal hygiene, preparing healthy and nutritious meals, access to community resources.)
Ensures home environment is safe.
o Ensuring cupboards containing biohazardous materials, medications, sharps or cleaners are secured and accounted for.
o May be required to complete room, bag or personnel checks to ensure safety of youth, staff and home environment.
o Records, reports and responds to potential health and safety risks within home.
o Completes and reports sharps counts once per shift.
o Performs a minimum of two safety checks for program participants and ensures proper documentation is completed (during overnight shift).
Responds to emergencies in accordance with established policies and procedures including proper notifications (supervisor, MCFD, other professionals etc.).
Adapts communication and non-verbal approaches to meet the needs of program participants and team members.
Ensures that logbooks and other documentation such as case notes and incident reports are legible and completed as per program expectations. Completes notifications for incidents as required (AWOL/Missing Persons reports) etc.
Provides transportation and accompanies program participants to support them in attending appointments and healthy community activities.
Performs housekeeping duties in support of health and safety regulations. This may include but is not limited to vacuuming, dusting, emptying garbage, sanitizing, cleaning and laundry. Reports maintenance needs to the supervisor.
Monitors program participants medications in accordance with established policy, guidelines and training.
Performs other related duties as required.

We are interested in candidates with the following Qualifications:
1. Education and Knowledge
Certificate/Diploma in a related human/social service field
Education and experience utilizing trauma informed practice

2. Training and Experience
Two (2) years recent related experience
Or an equivalent combination of education, training and experience
Current First Aid
Food Safety certificate

3. Skills and Abilities
Must possess a working knowledge of computers (Microsoft Word/Excel/Teams)
Strong verbal and written communication skills.
Effective problem-solving, conflict resolution, crisis intervention and de-escalation skills.
Ability to be flexible, resourceful and possess good time management skills.
Ability to perform tasks involving physical activity, including lifting, and bending.
Ability to adapt to a changing environment.
Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
Effective listening skills that promote communication and a cooperative approach to problem solving and decision making.
Ability to work effectively with others in a multicultural environment, independently and as part of a team, including understanding the frameworks of other disciplines.
Knowledge of systemic issues and risk factors facing underrepresented, racialized, neurodiverse, 2SLGBTQIA+ individuals and communities.
Maintains professional integrity and confidentiality.
Must have strong professional and personal boundaries.

4. Other Information
Must possess a valid BC Class 5 Drivers license, have a reliable vehicle, Business Insurance and acceptable drivers abstract. (mileage paid for work use)
Police Information check and MCFD background clearance.

At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at and include the following information:
Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why youre applying for the role.
Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
Skills and Abilities: What specific skills or strengths do you bring to this role?
Do you a valid class 5 drivers license and use of a reliable vehicle

Job Description

Our Agency offers a comprehensive benefits package including 4 weeks’ vacation + 6 paid float / wellness days. OMERS Pension enrollment and health / dental / disability insurance with premiums 100% paid by the Employer.

Position Summary

The Child Welfare Worker is responsible for the provision of a broad range of child welfare services including intake, assessment, and clinical intervention with children and their families. They are required to conduct investigations, provide emergency services, make application to the court and ensure that the needs of the children living either in their own home or in care, are met. Child Welfare Workers are assigned to a specific service stream, but may be required to work in multiple or different service streams at any given time.

Knowledge and Skills Required:

• Be familiar with and provide services in compliance with relevant legislation, ministry regulations and standards, and agency policies and procedures.
• Complete required documentation in accordance with prescribed agency, ministry and legal standards.
• Collaborate with other staff, agencies and professionals in the provision of, and advocacy for, services to children and their families.
• Demonstrated computer skills and good communication skills, both orally and in writing.
• Must be able to assist with family services caseload, as required.

Qualifications:

• An awareness of Indigenous issues, including knowledge of the communities, family structure, customs and traditions, is an asset.
• SSW, BSW, or MSW degree (or related field).
• Preferred two years experience, minimum, in social work field.
• Applicants with similar academic qualifications and related experience may be considered.

Required:

• Must possess a valid Class G Ontario Driver's Licence and have access to a reliable vehicle with OPCF6A Insurance endorsement and minimum of $1000 000.00 Liability.
• Satisfactory Vulnerable Sector check, Internal Records Check and Driver’s Abstract.

Kenora-Rainy River Districts Child and Family Services is a non-profit community organization funded by the Government of Ontario, legally mandated to protect children and youth from abuse and neglect through the Child and Family Services Act.