1,541 Jobs in Niagara Falls
Canada Registered Branch Associate
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At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.
You thrive in an inclusive team environment, are a continuous learner, have a people-serving mindset and are passionate about making an impact to change lives. You and your financial advisor will complement each other to create capacity and provide value to your community.
Job Overview
Position Schedule: Full-Time
Branch Address: 447 Niagara Street, Unit 4, Welland, ON
If you're looking for a challenging and rewarding career, the Registered Branch Associate role at Edward Jones may be the right opportunity for you. Registered Branch Associates are Registered Representatives, a category of approved persons through the Canadian Investment Regulatory Organization (CIRO), who create capacity for the Financial Advisor by partnering together to serve existing clients at the direction of the Financial Advisor.
Our Registered Branch Associates are an essential part of the client team, and we rely on their unique experiences, insights, and professional backgrounds. We value different viewpoints to help achieve exceptional results and improve the lives of our clients.
We'll give you the support you need.
Our team will be there every step of the way, providing:
- Training may include formal training sessions, online training, mentoring, job shadowing, and coaching
- A support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources
As a salaried professional, you can also expect.
- A competitive compensation package that includes bonus potential, RRSP, and comprehensive and competitive health benefits
- Paid time off, including vacation, sick, holidays and personal days
- A culture of continuous improvement and professional development
You'll be competitively compensated.
- Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
- The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $
Hiring Maximum: $
Read More About Job Overview
Skills/Requirements
What characteristics would make you a successful Registered Branch Associate?
- Commitment to building meaningful connections and long-lasting relationships with clients with an understanding of legal and regulatory requirements related to selling financial solutions
- Help to create branch team capacity by working independently with strong problem solving, critical thinking, and sound judgment to identify, analyze, and resolve multiple issues related to personalized investment solutions, involving the FA when appropriate
- A resilient, creative and progressive mindset supporting a nimble learning environment to incorporate feedback, and adapt to changes
- Entrepreneurial personality, driven to achieve results as an individual and team with attention to detail, organization and time management skills to manage multiple projects in a dynamic and highly collaborative organization
Key responsibilities with existing and newly created clients
Responsibilities as a Registered Representative performed at the direction of the FA or independently based on branch processes for all existing clients may include:
- Gather information and collect suitability information to open new accounts
- Research portfolio performance, cost/fees, asset allocation and changes to portfolio construction/investments, and make recommendations to Financial Advisor and communicating to client on behalf of Financial Advisor when in agreement with recommendation
- Execute Financial Advisor solicited buy/sell orders and confirm with clients
- Conduct proactive reviews and collect suitability information for select accounts
- Answer general client questions regarding EDJ Stock recommendations and withdrawals
Job requirements
- High School Diploma/Equivalent required
- A relevant degree or diploma from an accredited post-secondary institution, or four years of relevant industry experience successful completion of necessary background checks
- Currently a Registered Representative with CIRO
- All applicable licensing requirements necessary to achieve and maintain registered representative status with CIRO completed
- Wealth Management Essentials (WME) course, preferred
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Delivery Driver
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SWDS Driver are responsible for delivering products to customers from Sherwin-Williams stores using Company vans or pick-up trucks. Drivers ensure deliveries are complete, packed correctly, and safely delivered to the correct customer. Drivers are accountable for customer satisfaction and for transporting items in a safe, timely manner.
The individual selected for this role will be expected to work at Store #8720, located at: 395 Ontario Street, Unit M, St Catharines, Ontario Canada L2N 7N6
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you. let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
This posting is for an existing vacancy.
What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Ensure deliveries are prepared to meet customer requirements in the most efficient manner
- Load customer orders properly on the truck
- Ensure appropriate forms are completed
- Load, transport, and deliver items to customers in a safe, timely manner
- Maintain the store vehicle and alert the supervisor to repair and servicing needs
- Provide excellent customer service, answer questions, and handle complaints from customers
- Adhere to assigned routes and following time schedules
- Abide by all transportation laws and maintain a safe driving record
- Prepare reports and other documents relating to deliveries
- Operate equipment and machines, such as cars, trucks, forklifts, etc.
- Perform other tasks in the store, including warehouse duties, tinting, and mixing customer orders and waiting on customers
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Preferred Qualifications:
- Have a High School diploma or a Certificate of Adult Education Completion (CAEC)
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollies, conveyor belts, etc.)
- Have previous work experience selling paint and paint related products
- Ability to read, write, comprehend, and communicate in more than one language
Mortgage Specialist
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Application Deadline:
10/31/2025Address:
6760 Morrison Street, Unit 1Job Family Group:
Retail Banking Sales & ServiceJoin BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.
- Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
- Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
- Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
- Supports the delivery of targeted marketing programs, promotions, and other initiatives.
- Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
- Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
- Serves a customer advocate during application and processing activities.
- Completes onboarding activities as required.
- Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
- Guides customers throughout mortgage application and processing activities.
- Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
- Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
- Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
- Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
- Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Provides advice and guidance to assigned business/group on implementation of solutions.
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Helps determine business priorities and best sequence for execution of business / group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
- Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
- Analyzes data and information to provide insights and recommendations.
- Gathers and formats data into regular and ad-hoc reports and dashboards.
- Provides input into the planning and implementation of operational programs.
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Organizes work information to ensure accuracy and completeness.
- Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
- Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
- In-depth understanding of the mortgage lending process and applicable regulatory requirements.
- Strong interpersonal, sales, customer service, and negotiation skills.
- Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
- Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
- Strong knowledge of the broader real estate industry and mortgage market.
- Strong negotiation skills.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
Salary :
Pay Type:
CommissionThe above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Technician trainee
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Job Seekers can review the Job Applicant Privacy Policy by clicking here ( .
Job Description :
About Ryder
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
About the Job:
Type : Full time/Permanent
Wage : 19$ per hour
Shifts : M-F (6:30 am to 3:00pm )
Location: St. Catherine's , ON
Why Ryder?
- Weekly pay
- Excellent benefits package after 30 days
- 10 days of Paid Time Off upon hire
- Deferred Profit Sharing and Retirement Savings Plans
- A safe, friendly and respectful working environment
- Recognized by Forbes as one of Canada's Best Employers in 2025
Summary
The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a mentor and receive hands-on experience and knowledge in a professional shop environment. In addition, Ryder will have the opportunity to gauge the trainee's technical aptitude, work ethic, and if they are a culture fit. The ultimate goal is to acclimate the Technician Trainee to Ryder's current business model, culture, and practices which could potentially lead to a future Technician I or Technician II position. The Technician Trainee must be able to fulfill all assigned responsibilities and technician training on a weekly basis, as guided by their assigned location mentor. The TT must be in good standing with their employment and throughout the developmental program. As with all Fleet Management Solutions (FMS) Shop positions, the trainee is responsible for adhering to all Ryder Maintenance Operations policies and procedures. Upon completion of the Technical Training Developmental Program, the TT will be prepared for technician level opportunities within the company.
Essential Functions
- Move heavy duty vehicles into or out of yard, wash bay, service shop, or delivered to rental shop. Wash and detail vehicles manually or using automated equipment. Fuel diesel, natural gas, and hybrid vehicles properly while adhering to all shop safety policies and procedures. Record fuel activity and maintain proper fuel and DEF inventories and reconciliation. This includes using hand held devices to properly identify customer and required services. Perform multi-point inspection on inbound units as required by company policies and procedures. This includes checking vehicle tire pressure and thread, fluid levels, lights, washing vehicle windows, changing tires, inspecting refrigeration units on trucks, and reporting service or driver issues to shop. Maintain fuel island area to Six Sigma standards and policies. Perform some facility maintenance. Perform minor maintenance tasks as assigned by supervisor.
- Attend and complete all Technician Training Development Program requirements and assessments. Training will include hands-on and online training as well as performing tasks learned. Technician Training Development Program will include but is not limited to:o Service Island Training:▪ Service Island Multi-point Inspection (includes Hand Held)▪ Vehicle Fueling and Washing▪ Environmental Safety & Spill Response▪ Safe Driving▪ Service Island Organization & Cleanliness (6S Standards)o Technician I Training:▪ Preventive Maintenance▪ Tire and Wheel▪ Service Bay Toolo Technician II Training:▪ HD Electrical▪ Air and Hydraulic Brakes
Additional Responsibilities
- Performs other duties as assigned
Skills and Abilities
- Must be 18 years of age or older
- Proficient in English written and verbal communication skills
- Demonstrates customer service skills
- Possesses strong technical aptitude.
- Ability to learn to use and maintain equipment and machinery (preferred)
- Quickly troubleshoot and resolve problems (preferred)
- Ability to work independently and as a member of a team
- Demonstrates time management and priority setting skills
- Must have track record of performance and good attendance
- Strong sense of personal accountability and a proven track record of achieving desired results
- Ability to professionally represent Ryder and competently engage both Ryder employees as well as customers
Qualifications
- H.S. diploma/GED preferred
- 0 to One (1) year Related work experience preferred
- Valid Commercial Driver License (CDL) CLASS A, prefered
Travel: None
Safety Sensitive
Yes
Minimum age requirements and work hours will be determined by State Law
DOT Regulated: Regulated Tech
Job Category: Maintenance Support
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Hourly
Minimum Pay Range:
19Maximum Pay Range:
19Ryder is an Equal Opportunity Employer:
We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at .
Authorization to Work in Canada:
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
Current Employees:
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( .
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Retail Sales Associate Part Time
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PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
Retail Sales Associate Part Time
About Life at PetSmart
At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
- Paid weekly
- Associate discounts and perks
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Career pathing
- Development Opportunities
JOB SUMMARY
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.
JOB RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
- Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
- Greets pet parents and answers their questions throughout the store.
- Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
- Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
- Maintains total store cleanliness standards.
- Supports the store with weekly price changes and monthly promotional pricing.
- Stages and sorts new product to match sales floor planners.
- Faces, fills, and recovers products to meet sales floor standards.
- Recommends, informs, and sells merchandise, services and live pets.
- Administers store owned pet medications as directed by veterinarian
- Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
QUALIFICATIONS
- Strong written and verbal communication skills.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Ability to react under pressure and maintain composure.
ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.
Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Pet Groomer Trainee
Posted today
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PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
Pet Groomer Trainee
About Life at PetSmart
At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
- Paid weekly
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- Development opportunities
JOB SUMMARY
PetSmart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This position is also responsible for upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending of solutions for pet parents, and pet safety standards.
Pet Stylist in Training role is obtained once the associate has successfully completed the PetSmart Grooming Academy.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
- While under supervision, performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
- Develop and display safe technical skills that will meet or exceed the company's minimum expectations.
- Recommends additional health and wellness solutions with Pet Parents based on pet’s needs.
- Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
- Greets pet parents, answers their questions, and assists with making reservations in the salon.
- Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
- Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
- Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
- Recommends, informs, and sells merchandise and services.
- Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Assists and works in other departments as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
QUALIFICATIONS
- Successful completion of PetSmart’s Salon Academy training and safety certification program.
- Prior grooming experience preferred; may be asked to complete a technical exam.
- Proficiency in computer applications.
- Ability to react under pressure and maintain composure.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Strong organizational skills and attention to detail and safety measures.
- Strong written and verbal communication skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law
Retail Store Manager
Posted today
Job Viewed
Job Description
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
- Paid bi-weekly
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- Development opportunities
JOB SUMMARY
PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
- Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
- Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
- Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
- Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
- Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
- Cascades information to associates and adjusts team priorities to meet goals and commitments.
- Ensures continued alignment and responds effectively to a changing environment.
- Address and administer associate complaints and grievances.
- Recognizes and celebrates associates driving overall associate engagement.
- Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
- Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
- Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
- Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
- Evaluates operations and seeks opportunities to continuously improve processes and services.
- Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
- Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
- Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
- Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
- Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
- Communicates business and financial objectives to other leaders within the store.
- Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
- Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
- Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
- Deliver corporate strategy and profitability goals by executing the direction set leadership.
- Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
- Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
- Manages expenses such as labor and supplies and any other relevant store metrics.
- Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
- Creates and posts schedules for the entire store.
- Accountable for processing payroll weekly and managing labor within a budget.
- Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
- Accountable to run store related errands to support store needs.
QUALIFICATIONS
- 4-6 years of retail leadership or experience in a customer-focused environment.
- Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
- Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
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Restaurant Equipment ServiceTechnician
Posted today
Job Viewed
Job Description
Join Ecolab’s sales team as a Restaurant Equipment Service Technician , covering Niagara and the surrounding areas. This opportunity is within our industry leading Institutional division, which offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will work with a variety of restaurants, hotels, schools and long-term career facilities. You will serve as the face of Ecolab by installing, servicing, and maintaining ware washing, laundry, and dispensing systems that drive a positive guest experience and create cleaner, safer, and healthier environments.
What’s in it For You:
- Paid training program that includes job shadowing and structured field activities that allow you to learn from subject matter experts
- Receive a decaled company vehicle for business use
- Access to best-in-class resources, tools, and technology
What You Will Do:
- Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
- Diagnose, repair, and maintain a wide variety of commercial kitchen and laundry appliances.
- Demonstrate safe equipment use, ensuring that your customers’ facilities are fully operational and teams are properly trained
- Manage parts inventory, use, and cost; Complete required reporting of service work
- Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use
Minimum Qualifications:
- Completed High School Diploma or GED. Post-secondary education preferred.
- Minimum of 2 years mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience)
- Flexibility to adjust your schedule and hours of work to meet the business needs of the customer
- Ability to travel to the US for training/meetings
- Must have a valid driver's license and acceptable Motor Vehicle Record
Territory Coverage: Niagara and the surrounding areas
Weekend Coverage: Weekend coverage required based on business needs (likely every 5 weekends, but exact schedule to be determined)
Physical Demands:
- Lifting/Carrying - up to 100 lbs
- Bending/Stretching/Twisting - up to 50% of time
- Reaching - up to 50% of time; above, at and below shoulder level during installations
- Crouching/Kneeling/Crawling – about 30% of time
- Repetitive Movement - up to 50% of time
- Manual Dexterity - up to 50% of time to install, wire and maintain mechanical, electrical and plumbing systems
- Use of Power and Hand Tools - up to 50% of time
Compensation Package:
- Competitive hourly wage
- Fantastic company matched pension plan
- Service vehicle from day 1 with insurance, gas and maintenance coverage
- Benefits from day 1 including medical, dental and disability
- Cell phone
- Shares purchase plan
- Education assistance funding
Preferred Qualifications:
- Service industry mechanical experience (e.g. refrigeration, appliance repair, kitchen equipment, HVAC and/or military experience)
- Customer service experience where you have directly interfaced with customers
Ecolab is dedicated to Employment Equity
About Ecolab Institutional:
Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Customer Service / Technical Support Representative (Hybrid)
Posted today
Job Viewed
Job Description
Job Title:
Customer Service / Technical Support Representative (Hybrid)Job Description
The Customer Service / Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans encouraged to apply.)**Candidates must by located within 64km of the Niagara Falls site**
JOB DESCRIPTION
The Customer Service / Technical Support Representative (Hybrid) interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces ,” “Best Company Culture ,” and “Best Companies for Career Growth ” awards every year? Then a Customer Service / Technical Support Representative position at Concentrix is just the right place for you!
As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service / Technical Support Representative, you’ll:
- You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Prepare complete and accurate work including appropriately notating of accounts as required.
- Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred.
- Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Technical Support Representative role include:
- Must live within 64 KM from the Niagara Falls location.
- 1 year of customer service experience or equivalent, with a High School diploma or GED.
- Effective communication skills in English, both written and verbally.
- Familiarity with iOS and/or macOS, or comparable technology, is preferred.
- The natural instinct to multitask, be flexible, and the ability to adapt to changes.
- The ability to learn including strong problem-solving skills.
- Patience in working with customers is second nature for you.
- The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
- Proficiency in fast-paced multi-tasking.
- Eagerness to learn new technologies.
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
- The base salary for this position is $19.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
- Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- A modern, state-of-the-art office setting with advanced technologies and a great team
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
Location:
CAN Niagara Falls - 6840 McLeod Road, Unit 5Language Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.
Customer Service / Technical Support Representative (Hybrid)
Posted today
Job Viewed
Job Description
Job Title:
Customer Service / Technical Support Representative (Hybrid)Job Description
The Customer Service / Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans encouraged to apply.)**Candidates must by located within 64km of the Niagara Falls site**
JOB DESCRIPTION
The Customer Service / Technical Support Representative (Hybrid) interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces ,” “Best Company Culture ,” and “Best Companies for Career Growth ” awards every year? Then a Customer Service / Technical Support Representative position at Concentrix is just the right place for you!
As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service / Technical Support Representative, you’ll:
- You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
- Prepare complete and accurate work including appropriately notating of accounts as required.
- Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred.
- Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Technical Support Representative role include:
- Must live within 64 KM from the Niagara Falls location.
- 1 year of customer service experience or equivalent, with a High School diploma or GED.
- Effective communication skills in English, both written and verbally.
- Familiarity with iOS and/or macOS, or comparable technology, is preferred.
- The natural instinct to multitask, be flexible, and the ability to adapt to changes.
- The ability to learn including strong problem-solving skills.
- Patience in working with customers is second nature for you.
- The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
- Proficiency in fast-paced multi-tasking.
- Eagerness to learn new technologies.
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
- The base salary for this position is $19.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan , paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
- Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- A modern, state-of-the-art office setting with advanced technologies and a great team
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
Location:
CAN Niagara Falls - 6840 McLeod Road, Unit 5Language Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.