175 Client Relations Manager jobs in Surrey
Customer Service Associate – Customer Service Representative – Cashier
Posted 2 days ago
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Job Description
Customer Service Associate - Customer Service Representative - Cashier Type : Fulltime, Permanent
Location : Richmond, BC
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!
Job summary
The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.
Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that”s involved in the community
- Working for a locally owned business
- And much more!
Responsibilities:
- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Respond to and handle customer inquiries, requests and concerns over the phone and in person.
- Process returns and exchanges.
- Operate cash register, computer and printer.
- Maintain the customer service area.
- Ensure compliance with Health and Safety regulations.
Requirements / Skills
- Customer service experience
- Ability to work shifts (days, evenings, week-ends and holidays)
- Approachable
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching
- Ability to work in a fast-paced environment
- Attention to detail
- Ability to operate cash register (asset)
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.
Apply for this job
Full Name *
Email *
Phone Number *
Message to the employer (optional)
Are you legally eligible to work in Canada? *
Yes No
Do you meet the minimum age required by law to work in this province? *
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Successful completion of a criminal background check, credit check and/or employment reference check may be a requirement for this job role. Are you in agreement with this requirement? *
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What type of employment arrangement are you seeking? *
Full-time Part-time
Indicate your availability to work (select all that apply): *
Weekdays (Mon-Fri) Evenings (5pm-onwards) Weekends (Sat-Sun)
Have you previously been employed with Canadian Tire? *
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If you are currently employed at Canadian Tire, does your Associate Dealer know you are applying to other locations/positions? *
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How many years of relevant work experience do you have? *
Less than a year 1-2 Years 3-5 Years 6-10 Years Over 10 Years
If you were selected, how soon would you be available to start this job? *
Your Resume *
Cashier/Customer Service
Posted today
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Job Description
Gastronomia Italia is an Italian deli- bakery– grocery store located in downtown New Westminster .
We currently have an opening for Cashier (Front End Clerk). This role is permanent and part-time.
The successful candidate will be available to work Afternoons ( Mon, Tue, Fri) & alternated Saturdays.
Cashiers are responsible for providing fast, friendly service to customers in a fast paced and busy environment.
Job Duties and Responsibilities:
Operating a cash register and bagging groceries
Sharing product knowledge with customers
Ensuring the department is well stocked and presented
Ensuring only the freshest products are displayed
Handling customer service inquiries and providing a positive customer experience
Cleaning equipment and work area to ensure a safe, and sanitary work environment
Using a variety of equipment, including coffee machine
Skills and Qualifications:
· Previous retail or customer service experience is an asset, but not mandatory
· Ability to work well in a fast paced environment
· Great customer service skills with a desire to provide a great shopping experience for customers
· Willingness and availability to work
· Ability to work in a safe and responsible manner
· Able to work independently or in a collaborative team environment
We offer :
· Competitive wages with starting rates based on experience
· Flexible work environment to fit almost any schedule.
While we thank all applicants for their interest, only those selected for an interview will be contacted. We look forward to hearing from you soon
Job Types: Part-time, Permanent
Pay: $17.85 per hour
Benefits:
- Discounted or free food
Work Location: In person
Customer Service Representative
Posted today
Job Viewed
Job Description
We're looking for an on-site Logistics Customer Service Representative in the transportation and logistics industry.
This is a contract job that goes from October 15th- end of November.
Our client is a well-established organization with a strong presence in the logistics sector. Known for its supportive team culture and commitment to service excellence, the company is seeking a Logistics Customer Service Representative to join its Richmond, BC office. This role is responsible for managing customer orders, coordinating shipments, and ensuring smooth operations across Canada.
Logistics Customer Service Representative responsibilities:
- Coordinate shipments across Greater Vancouver and Canada, ensuring timely delivery and accurate tracking
- Manage customer orders from start to finish, including order entry, tracking, returns, Proof of Delivery, and invoicing
- Act as the primary contact for assigned customers, responding to inquiries and resolving issues professionally
- Monitor and manage the CSR email inbox, following up on discrepancies and requests
- Maintain accurate and organized customer records using WMS and TMS systems
- Arrange domestic and international freight, including LTL shipments, imports, and exports, while ensuring compliance with schedules and regulations
The successful candidate has:
- 2+ years of customer service experience in transportation, logistics, or supply chain
- Strong written and verbal communication skills in English
- Working knowledge of Microsoft Office (Excel and Word required)
- Experience with container trucking or CBSA sufferance warehouses is an asset
- High attention to detail, organizational skills, and problem-solving abilities
- Ability to commute reliably to the Richmond, BC office (location not accessible by public transit)
Compensation and benefits:
- The discussed hourly rate is $20 – $23 depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Comprehensive benefits package including extended health, dental, life insurance, and disability coverage
- Company pension and employee assistance program
- Casual dress, wellness program, and company events
- On-site parking provided
Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
INDCashier/Customer Service
Posted today
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Job Description
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while managing transactions efficiently. Your ability to communicate effectively and handle various customer needs will be essential in creating a positive shopping experience.
Duties
- Greet customers warmly and assist them with inquiries regarding products and services.
- Process transactions accurately using the Point of Sale (POS) system, including cash handling and credit card processing.
- Provide product demonstrations and technical sales support to enhance customer understanding of merchandise.
- Engage in upselling techniques to promote additional products and services that meet customer needs.
- Maintain a clean and organized checkout area while ensuring all merchandise is displayed attractively through effective merchandising strategies.
- Manage inventory levels and assist in restocking shelves as necessary.
- Exhibit strong time management skills to handle peak hours efficiently while maintaining high-quality customer service.
- Address customer complaints or concerns with professionalism, demonstrating excellent communication skills and phone etiquette.
Qualifications
- Previous experience in retail sales or cashiering is preferred, with a strong focus on customer service.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse customers.
- Familiarity with technology sales, including basic knowledge of product features and benefits.
- Strong organizational skills to manage multiple tasks simultaneously while maintaining attention to detail.
- Basic math skills for accurate cash handling and transaction processing.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A positive attitude and willingness to learn about new products and services offered by the company. Join us in delivering outstanding service that keeps our customers coming back
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
Customer Service Lead
Posted today
Job Viewed
Job Description
Bainbridge Customer Service Lead
About
With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an opportunity for advancement.
- You'll find us at the King George hub just steps away from the King George Skytrain Station.
Our liquor store boasts an incredible selection of boutique wines, craft beers and specialty spirits, including products that you won't find anywhere else. We are looking for energetic, outgoing and positive people to join our team.
Type
- Start Date: TBD Hours: Full-time, Part-time
- Salary/Hourly: $19.50/hr Average Gratuities: $-2/hour
Who You Are
- You are an outgoing, energetic and positive person.
- You take pride in providing exceptional customer service.
- You enjoy being part of a team, can work independently and have a strong work ethic.
- You are looking to build upon your leadership skills.
- You thrive working in a fast-paced environment, have a sense of urgency, and can multitask.
- You enjoy beer, wine and spirits and want to learn more about them.
- You want flexible hours and a positive working environment.
Position Responsibilities
- Supervise and maintain the operations of the store and its team.
- Ensure exceptional customer service is provided.
- Be a positive and motivational presence, and help lead the customer service team under the directive of the Shift Leader and Store Manager.
- Assist with the everyday tasks including stocking, building displays and assisting customers.
- Perform general cleaning and maintenance including dusting, sweeping floors and putting away orders.
- Representing the team in a professional manner.
- Assist with inventory control, scheduling and administrative tasks.
What We Offer
- A great working environment.
- Room to advance within our growing company.
- A team member discount at all of our locations.
To be eligible, applicants must meet the following qualification requirements:
- Minimum of 1 year of experience in a supervisory role.
- Must be able to demonstrate product knowledge.
- Be at least 19 years of age.
- A valid Serving it Right Certificate.
- Are able to lift 50lbs.
- Excellent customer service and interpersonal skills.
- Must be flexible and be able to work evenings and weekends.
- Knowledge of beer, wine, and spirits.
If you are interested in the position, apply now, and tell us a bit about yourself
Job Type: Full-time
Pay: From 19.50 per hour
Benefits:
- Store discount
Ability to commute/relocate:
- Burnaby, BC V5A 2S9: reliably commute or plan to relocate before starting work (required)
Experience:
- supervisory: 1 year (required)
- liquor: 1 year (required)
Work Location: In person
Customer Service Representative
Posted today
Job Viewed
Job Description
Who we are?
We are a dynamic and innovative company dedicated to enhancing our customers' experiences and driving sales growth.
Position Summary
We are looking for a motivated and proactive individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys interacting with customers, has a knack for sales, and excels in administrative tasks.
In this role, you will.
Responsibilities:
Strategic Sales:
- Research and understand customer needs to make product and service recommendations.
- Conduct outbound telephone sales and maintain email correspondence.
- Participate in strategic account sales programs.
- Effectively sell the full consumable portfolio of Cansel offerings, maximizing cross-selling opportunities.
Business Development:
- Perform remote sales business development using an existing customer portfolio.
- Explore new growth opportunities to meet or exceed revenue targets.
- Manage existing accounts to achieve forecasted revenue targets.
- Collaborate with the Sales Team on campaign-based projects.
- Work closely with Outside Sales Professionals to ensure seamless operations.
- Maintain excellent customer service relations and diligently record activities in Salesforce and SAP.
Customer Service Team Duties:
- Answer phones, enter orders, transfer calls, and create leads.
- Assist walk-in customers and handle e-commerce chat inquiries.
- Create work orders and rental requests and manage returns.
- Process payments for in-store transactions and coordinate with the A/R team for others.
- Monitor customer pickups and contact customers as needed.
- Enter customer orders and respond to various inboxes.
- Handle RMAs for returned products and monitor billing due lists.
- Maintain a tidy branch and assist in facility-related tasks.
- Respond to NPS surveys, monitor/respond to clients on ecommerce chat, and escalate issues.
- Stock showrooms, perform daily inventory cycle counts, and manage shipping/receiving tasks when required.
About you.
Qualifications:
- 1-3 years of experience in sales and customer service.
- A strong desire and genuine interest in our customers' business.
- A robust ambition to meet and exceed revenue targets.
- The ability to foster strong workplace relationships and create a positive work environment.
- Proactive, autonomous, and results-driven with strong troubleshooting skills.
- Excellent customer service, interpersonal communication, and telephone skills.
- An energetic and highly motivated individual who can work well within a team and independently with minimal supervision.
- The ability to multi-task, prioritize work activities appropriately, and stay calm and upbeat, even in fast-paced situations.
Why choose us?
In addition to the strong growth culture of the company, Cansel offers:
Competitive compensation package.
Uncapped Commission incentives for the sales team.
Flexible extended health and dental benefits program.
Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
Access to on-line pharmacy
Company vehicle program for Sales Reps.
Employee Referral Program.
Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
Free access to our online courses database.
Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
Preferred rates on some gym memberships.
Preferred rates on personal insurance.
Generous long service reward program.
Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.
All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Customer Service Representative
Posted today
Job Viewed
Job Description
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
**What We Need From You:**
+ 2 years of high-volume Customer Service experience
+ Experience with Microsoft Word, Excel and Outlook
+ Excellent verbal and written communication skills
**What You'll Get From Us:**
+ Competitive Wages
+ Retirement Plan with company match; let us help you save for your future
+ Benefits; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
+ Insurance: Life, Short Term/Long Term Disability
**_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._**
**_We thank all applicants for their interest but advise only those selected for an interview will be contacted._**
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Customer Service Associate
Posted 15 days ago
Job Viewed
Job Description
Job Title: Customer Service Associate
**Pay Range: 17.85 $/hr- 18.81$/hr**
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1301 United Boulevard, Coquitlam, BC V3K 6V3
Customer Service Associate
Posted 15 days ago
Job Viewed
Job Description
Job Title: Customer Service Associate
**Pay Range: 17.85$/hr-18.81$/hr**
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
985 Nicola Ave, Port Coquitlam, BC V3B 8B2
Customer Service Associate
Posted 15 days ago
Job Viewed
Job Description
Job Title: Customer Service Associate
Pay: 17.85$-18.81$/hr
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
6415 Victoria Dr Vancouver, BC V5P 3X5