56 Continuous Improvement jobs in Toronto

Job Description

Director of Quality & Continuous Improvement

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:

We're looking for a qualified candidate to lead the development and implementation of an organization-wide quality management strategy, ensuring compliance to regulatory agencies, guiding the transition from ISO-9001 to ISO-9004, while integrating Six Sigma methodologies to reduce defects and improve product quality.

In this role, you'll oversee Quality Management Systems, focusing on key metrics such as Cost of Poor Quality, Scrap, Yield, Return Material Authorization, and Supplier Quality. Your goal will be to drive continuous improvement, reduce costs, and enhance operational efficiency.

You will lead and mentor the quality team, providing tools, training, and professional development opportunities to ensure high performance and foster a culture of continuous improvement throughout the organization. Working closely with cross-functional teams in product design, operations, applications, sales, and customer service, you'll ensure quality is embedded in all processes, enhancing customer satisfaction and safety standards.

Your expertise in analyzing performance data, customer feedback, and key quality metrics will help drive informed decision-making and the implementation of preventative actions. You'll ensure adherence to industry standards, conduct audits, and implement corrective actions to maintain high-quality standards and regulatory compliance.

You'll also strengthen relationships with customers and suppliers, ensuring that product quality meets both regulatory and customer expectations while promptly addressing quality concerns. Additionally, you'll be encouraged to innovate, integrate emerging technologies, and collaborate across departments to improve product development and maintain superior quality standards.

Candidates must possess a strong background in the electronics industry with at least 5 years of Quality Management experience.

This is an exciting opportunity for an experienced Quality leader to make a significant impact on an organization’s growth and success.

Key Responsibilities:

• Develop and implement an organization-wide quality management strategy, transitioning from ISO-9001 to ISO-9004 and integrating Six Sigma methodologies to reduce defects and improve product quality.
• Oversee quality management systems, focusing on key metrics (e.g., Cost of Poor Quality, Scrap, Yield, Return Material Authorization, Supplier Quality) to drive continuous improvement, reduce costs, and enhance efficiency.
• Lead and mentor the quality team, providing guidance on tools, training, and professional development to ensure high performance and foster a culture of continuous improvement across the organization.
• Work with product design, operations, applications, sales, and customer service teams to ensure quality is embedded across all processes, improving customer satisfaction and safety standards.
• Analyze performance data, customer feedback, and key quality metrics to drive decision-making and implement preventative actions.
• Ensure adherence to industry standards, conduct audits, and implement corrective actions to maintain high-quality standards and regulatory compliance.
• Strengthen relationships with customers and suppliers to ensure product quality meets regulatory and customer expectations, and address quality concerns promptly.
• Encourage innovation, integrate emerging technologies, and foster collaboration across departments to improve product development and maintain high-quality standards.

Requirements and Skills:

• Bachelor's degree in Electrical or Mechanical Engineering, or a related field;
• 10+ years of experience in quality management within manufacturing, with 5+ years in leadership.
• Proven track record in developing and implementing quality systems (ISO-9001/9004).
• Well-defined approach to managing compliance to regulatory bodies (UL, FM)
• Six Sigma (Black/Green Belt) and Lean Manufacturing experience highly desirable.
• Strong leadership, data-driven decision-making, problem-solving, and cross-functional collaboration skills.
• Expertise in quality management tools, statistical analysis, and industry standards.
• Excellent leadership and team management skills, with the ability to motivate and guide a diverse team.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various departments.
• Professional Accreditation in Quality Management or Quality Engineering (CQE, CQA, CMQ) is preferred.
• Candidates must have a background in electronics, with a minimum of 5 years of relevant experience.

What Mircom Offers:

• A great working environment
• Competitive salary
• Group insurance benefits
• Company RRSP program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.

Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited

Job Description

Company Description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

#LI-Hybrid

Reporting to the Executive Director, Head of Operations Solutions, you will:

• Act as an SME lead on projects that support strategy achievement by contributing to the redesign of new business models; streamlining processes and implementing sustainable business changes
• Scope and deliver operational excellence projects within agreed deadlines and budgets
• Facilitate engagements with clients through workshops to release capacity, increase operational efficiency, remove errors in operational functions
• Use recognized business / process modelling tools (e.g. BPMN 2.0 / UML), methodologies (e.g. Lean) to support project delivery
• Analyze & simplify complex ideas or proposals and build a range of meaningful recommendations
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Use data and insights to inform conclusions and support decision-making.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Coach and mentor team members on operational excellence methodologies and practices
• Utilize your skills in the areas of structured problem solving, business analysis, analytics, design thinking and lean process improvement to help our clients drive profitability and performance through their business operations
• Coordinating workshops and delivering formal and informal reports and presentation

#LI-Hybrid

You Have:

• 5+ years work experience in the Fund Administration industry
• A relevant primary or advanced degree e.g. business, engineering, MBA or equivalent
• Previous experience in delivery of effective process redesign projects using known methodologies
• A great understanding of core business operations or operational excellence in the funds industry
• Strong knowledge of business process design, improvement, and management (BPR, BPI, BPM) concepts and approaches.
• Experience of data capture and gap analysis – through a process, system and people focus, mapping out a clear picture of what needs to be done, adopting, and employing the most appropriate methodologies and approaches (e.g. data mining to identify issues and challenges with As-is processes) to identify issues and challenges
• Proven ability to effectively identify process improvement opportunities; creatively developing approaches for business problem solving and ability to evaluate the trade-offs between business value drivers and costs.
• Strong understanding of business and operational KPIs and metrics, that will facilitate change implementation and measure expected benefits

Preferred:

• Lean Six Sigma Certification (e.g. Green Belt, Black Belt)
• Agile design experience/ certification preferred

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

Job Description

Company Description

Salary Range: $100,000-110,000(CAD)

Grow your career with a company that shares your passion!  Our Tech & Services division has an exciting new opportunity to join the Sodexo team as our next Operational Excellence - Project Delivery Manager.

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services

How You'll Make an Impact: 

Are you a driven project leader passionate about optimizing operational performance? Sodexo Canada is seeking an Operational Excellence – Project Delivery Manager to lead project planning and execution for new

Job Description

PORTA is seeking a results-oriented Director of Operations to lead and optimize our end-to-end manufacturing. Reporting directly to the General Manager, this role is responsible for driving both business and operational excellence across PORTA. The Director of Operations will develop and execute long-term strategies to improve efficiency, scale operations and optimize cost while ensuring full compliance with HACCP, GMP, and CFIA standards. This role is key to building a culture of continuous improvement, driving process innovation in alignment with PORTA’s growth and quality goals.

Requirements

Strategic Planning & Process Optimization

• Collaborate closely with leaders across Production, Maintenance, Warehouse, Food Safety & Quality Assurance (FSQA), Procurement, and Supply Chain to ensure day-to-day operations are aligned with long-term strategic goals. Facilitate regular cross-functional reviews, drive accountability on shared KPIs
• Implement Lean Manufacturing principles and process standardization to eliminate inefficiencies and enhance workflow.
• Define and execute long-term operational strategies that align with PORTA’s business vision, growth targets, and market positioning.
• Lead strategic initiatives to expand capacity, improve profitability, and foster a culture of innovation and continuous improvement.
• Partner with the executive team to establish priorities, drive transformation initiatives, and shape the future state of operations.
• Translate corporate strategy into actionable operational plans, ensuring cross-functional alignment and accountability.

Operational Excellence & Performance Management

• Champion a culture of operational excellence by implementing continuous improvement frameworks such as Lean Manufacturing and Six Sigma.
• Oversee the performance of all operational departments (Production, Supply Chain, Warehouse, Maintenance, and FSQA), ensuring optimal coordination and efficiency across the value chain.
• Utilize data and KPIs to proactively identify bottlenecks, improve process flow, and eliminate waste across departments.
• Establish and maintain enterprise-wide metrics and dashboards to monitor performance, quality, and service levels.
• Drive innovation in manufacturing systems, automation, and digital tools to enhance productivity and scalability.

Quality, Safety & Regulatory Compliance

• Ensure compliance with CFIA, HACCP, GMP, and all regulatory frameworks across operations, upholding the highest food safety and quality standards.
• Foster a zero-defect mindset through robust quality systems and employee accountability.
• Oversee the implementation of preventative safety programs and champion a strong health and safety culture.
• Ensure all production activities comply with food safety regulations, HACCP, GMP, and CFIA protocols.
• Develop and oversee corrective action plans to address deviations from food safety and quality standards.
• Ensure proper procedures are followed for process changes, aligning with food safety standards and regulatory compliance.

People Leadership & Organizational Development

• Inspire, lead, and mentor a team of department heads, ensuring leadership alignment, talent development, and organizational succession planning.
• Build a high-performing, accountable culture rooted in collaboration, innovation, and shared success.
• Establish talent strategies to attract, retain, and grow top-tier operations leaders.
• Lead communication efforts that cascade key messages and ensure visibility of goals and progress across the organization.
• Oversee and optimize daily production operations, ensuring adherence to Standard Operating Procedures (SOPs) and industry best practices.
• Develop, track, and analyze Key Performance Indicators (KPIs) related to production efficiency, labor utilization, yield, and downtime reduction.
• Implement and sustain a structured problem-solving approach (such as root cause analysis and corrective action planning) to resolve production challenges.
• Collaborate with the quality team and develop standardized production reporting procedures.
• Partner with Maintenance to develop and execute preventive and predictive maintenance schedules, reducing unplanned downtime and improving equipment reliability.
• Recommend equipment replacement and process improvements to enhance efficiency and cost-effectiveness.

Financial Stewardship & Resource Optimization

• Lead the development and execution of operational budgets, forecasting, and capital planning in alignment with strategic business goals.
• Identify and drive cost savings through productivity enhancements, and supplier performance initiatives.
• Partner with Finance to ensure transparency of operational costs and drive margin improvement through disciplined execution.

Qualifications & Experience

• Education: Bachelor’s degree in Engineering, Business Administration, Operations Management, or related field required. MBA or equivalent graduate degree preferred.
• Experience: 8-10+ years of progressive leadership experience in operations within a food manufacturing or CPG environment, including 5+ years at a senior leadership level.
• Advanced knowledge of Lean Manufacturing, Six Sigma, ERP/MRP systems, and operational excellence best practices.
• Visionary leadership with a strong track record of building teams, leading change, and delivering strategic results. Exceptional cross-functional collaboration and executive presence.
• Proven ability to translate complex data and trends into clear strategies and operational action plans.
• Deep understanding of food safety standards, compliance requirements, and risk management in a manufacturing environment

Benefits

• Competitive Pay
• Benefits Program
• Free Italian Food!

PORTA is committed to providing a diverse, equitable and inclusive workplace. Our people are our business and we celebrate our differences, encourage a breadth of perspectives, and offer equal opportunity for all employees to join and excel at our company. PORTA gladly provides accommodations to candidates if necessary, so please send us an email if you would like us to do that for you:

Are you an experienced Quality Assurance Manager ready to take ownership of Quality, Compliance, and Continuous Improvement within a leading aerospace manufacturer? This is an opportunity to lead a diverse quality team, ensure compliance with AS9100, Nadcap, and customer requirements , and drive a culture of excellence across the organization and supply base.

Position Summary

The Quality Assurance Manager ensures compliance with the company’s Quality Management System (QMS) while promoting quality throughout the organization and supplier network. You’ll be responsible for addressing all quality-related issues, leading root cause investigations, and driving continuous improvement in support of aerospace and defense programs.

What You’ll Do

• Ensure compliance to internal QMS, customer, and regulatory requirements , as well as corporate policies and procedures.
• Establish, review, and maintain internal and external quality metrics to measure operational performance.
• Lead root cause investigations and implement corrective actions using industry best practices (5 Whys, Six Sigma, FPY, etc.).
• Organize and facilitate internal and external quality audits .
• Provide quality training, guidance, and mentoring to employees and suppliers.
• Manage supplier quality, approvals, and supplier auditing.
• Participate in customer interactions regarding quality scorecards, audits, and issue resolution .
• Organize management review meetings and support process owners in identifying and mitigating QMS risks.

Reporting Structure

• Reports to: Director of Process Engineering and Quality
• Direct Reports: 13 quality professionals

What We’re Looking For

• Proven Quality Manager or Quality Assurance leadership experience in aerospace or defense manufacturing.
• Experience with AS9100 certification and Nadcap compliance.
• Strong knowledge of QMS and EMS frameworks , including creation, maintenance, and continuous improvement.
• Background in aerospace quality, gas turbine engines, or aerospace industry standards is an asset.
• Technical ability to interpret drawings, specifications, and inspection techniques.
• Strong leadership experience with direct reports, mentoring, and training.
• Expertise in root cause analysis, corrective actions, and statistical/process capability tools .
• Solid understanding of Flight Safety, H&S, Environmental principles, and OEM requirements .

If you’re passionate about driving aerospace quality standards , leading high-performing teams, and ensuring compliance across complex programs, we’d love to connect.

Job Description

We have an immediate opening for a Quality Assurance Technician at our Brampton Extrusion Plant.

Can Art Aluminum Extrusion is a privately held North American based extruder of standard and custom aluminum profiles. Can Art has grown from a single press operation in 1988 to the multi plant, multi press operation that we are today.

At Can Art Aluminum Extrusion, you're never just an employee, you're part of a family. We strive to create a workplace that feels like home—where you're empowered to bring your best self every day and your contributions truly matter. We’re proud of our culture rooted in learning, accountability, and teamwork, and we're dedicated to fostering a diverse and inclusive environment for all. 

Who We Are
At Can Art, we take pride in our dedication to quality, innovation, and sustainability. With the versatility to adapt to a wide range of profiles, Can Art serves the Architectural, Automotive, Consumer base and Industrial Distribution sectors.
What We Offer

• Enjoy flexibility in your schedule with our Continental and Rotational shifts
• Company paid benefits (Extended Health Care, Vision Care, Dental Care, Life Insurance)
• Competitive Wages
• Immediate RRSP Match 
• Opportunity to work overtime
• Paid Breaks
• Training and Opportunity for advancement 
• Monthly employee appreciation day with lunches
• BBQ/Ice Cream trucks during the summer
• Employee safety shoe and prescription safety glasses reimbursement

• Inspect material for compliance to drawings, dimensional and surface finish inspection
• Responsible for gauge calibration; recall and calibrate calipers, micrometers and Websters
• Review and disposition material on hold and material returns (RMA) due to quality issues
• Collect and analyze data and samples in support of quality assurance, inventory control and production posting aspects of EPICS
• Identify, prepare and machine tensile samples. Perform tensile testing for mechanical properties and enter them in EPICS
• Maintain quality service by establishing and enforcing company policies and standards
• Responsible for completion of PPAP submissions with paperwork as per customer requirements
• Audit material hardness prior to packaging
• Assist production with directing and training temporary and new employees in quality standards
• Provide manufacturing information by compiling, sorting, and analyzing production
• Maintain performance records by conducting quality audits
• Work closely with Die Shop and Sales departments to improve extrusion profile dimensions and surface quality
• Maintain a safe and clean workspace at all times
• Responsible to follow the Occupational Health and Safety Act and all Can Art Company Policies

• Post-Secondary Diploma in Quality Assurance or similar program
• Proficient computer skills in Microsoft Office Suites, ERP systems
• Experience in a manufacturing plant is an asset

• Ability to communicate effectively, both written and verbal
• Proficiency with precision measuring tools including mechanical testing equipment
• Strong knowledge of calibration
• Strong time management skills and ability to multi-task in a fast-paced environment
• Must be a quick learner with professional attitude
• Team player who is able to self-direct with little or no supervision
• Strong attention to detail
• Knowledge of health and safety best practices in a manufacturing environment

• Plant Environment
• Twelve hour rotating continental shift
• Exposure to loud noise and heat
• Overtime as needed

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Job Description

QUALITY ASSURANCE SPECIALIST

Job Type: Full Time
Location: Toronto/Vancouver – Hybrid/Work from Home
Reporting to: Operations Development Coordinator

Job purpose:
As a Quality Assurance Specialist at Goway, you’ll be a key player in making sure our travel systems work seamlessly. You’ll test new features, identify bugs, and ensure everything runs smoothly after it goes live. Working closely with developers and team leads, you'll help improve processes, ensure developments meet business needs, and support our staff with clear documentation. This role bridges the gap between technical teams and end users, helping to improve system functionality and user experience across our platforms.

What will be your key responsibilities?

1. Test Developments as the pass through the different selling, document or Salesforce platforms and ensure they are working as per the specifications.
2. Write up a Test plan for Developments based on Specification documents provided by developers.
3. Test fixes for System bugs to confirm an issue has been resolved
4. Collaborates with the Lead for any process improvement
5. Work with Team Lead to determine if there are any gaps missing in the development to ensure they meet Goway's needs
6. Assist in writing clear release notes for developments you have tested to inform Goway staff how the development will affect them
7. When a Development is not working as per the specification describe step by step how to get to the failure and what the failure is so it can be reported
8. Provide detailed recreation steps identifying bugs found so that a case can be opened with 3rd parties
9. Must be able to understand and load contracts to the system to understand how they interact with the Reservations module
10. Conduct troubleshooting for any system/technical issues
11. Communicate with our developers via Jira, Slack, MS Teams and/or Video Conference when needed to resolve time critical issues
12. Contribute in meetings to review development requests and offer opinions and suggestions where specifications could fail to meet Goway's needs
13. Manage personal and team goals with the required service level agreements, standards and targets
14. Liaise with Team Lead to set KPIs and for any procedural Concerns and critical issues
15. Action Escalated Level 2 Bug cases to confirm they are actually a bug and report to Developers Recreation steps via Jira
16. Work with Bug and Training Helpdesk Team to ensure API issues are fixed and agents assisted
17. Offer creative solutions and suggestions for streamlining testing or procedures
18. Maintain User Manuals and LMS for Travel Agents and Loaders

What are we looking for?

• A team player
• Strong organizational and problem-solving skills
• Good interpersonal skills
• Strong decision-making skills
• Flexible and with the ability to multitask
• Ability to plan and work to deadlines
• Excellent Math
• Excellent verbal & written English communication skills
• Highly detail oriented with an ability to concentrate for an extended period of time
• Ability to identifying and solve a problem or issue
• Ability to know when to escalate an issues when it is beyond your current knowledge
• Excellent computer skills including proficiency in Microsoft Suite
• Previous experience with software testing
• Previous knowledge of land contracts and destinations that Goway sells is beneficial
• Previous knowledge of iVector system or similar automated travel reservation system is beneficial
• Excellent investigative skills for database/contract issues in an electronic format

What can you expect from Goway?
Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

• We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
• Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
• Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
• Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.
• Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.
• Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

How to Apply:
If this role feels like your next step, click "Apply Now" to create your profile, upload your CV, and share a few details about yourself. Our talent team reviews every application, and if your experience aligns with our needs, we will reach out to set up the next step.

Recruitment scams & fraud warning:
Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

About Goway
Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com