39 Coo jobs in Mississauga
Business Operations Specialist
Posted 2 days ago
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Work Arrangement: Onsite
**Why Join Us?**
Looking to advance your career in financial operations with a supportive and collaborative team? As an **Business Operations Specialist** , you'll be part of a positive, inclusive department that values teamwork, accuracy, and customer focus. This is an excellent opportunity to gain exposure to the underwriting process and build a long-term career with one of Canada's leading financial institutions.
**What You'll Be Doing**
In this role, you'll play a key part in supporting the **Sales Channel and Credit Underwriting functions** . You'll ensure documentation accuracy, compliance with policies and regulations, and help maintain smooth end-to-end processing for Real Estate Secured Lending (RESL) products.
**Your Responsibilities Will Include:**
+ Providing operational support to the Sales Channel and Credit Underwriting teams with a customer-first mindset
+ Reviewing, updating, and analyzing credit documentation for accuracy and compliance with regulatory requirements
+ Completing a range of operational tasks across multiple systems and applications
+ Ensuring data accuracy and completeness in loan origination systems
**What You Bring to the Team**
**Must-Have Skills:**
+ Experience working in a professional or corporate environment
+ Strong communication and problem-solving skills
+ Ability to manage multiple priorities and deliver accurate work within deadlines
**Sound Like You?**
If you're motivated, detail-driven, and ready to contribute to a dynamic operations team, we'd love to hear from you.
Join a company that values your growth, your ideas, and your success - apply today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
Operations Business Partner
Posted 15 days ago
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**We are Hiring an Operations Business Partner!**
**Job Summary:**
**Core Responsibilities and Tasks:**
+ Build and maintain business knowledge for assigned areas of responsibility, including service, sales and aftermarket.
+ **Serve as key, trusted advisor to leadership on business direction, particularly related to OTC business processes.**
+ Demonstrate thorough understanding of business strategies, competitive landscape and current, anticipated and potential future business challenges. -Collaboratively create solutions from a holistic systems and process thinking perspective within a relevant business context.
+ Ensure OTC processes are meeting the needs of the given segment/region and provide regular reporting on the performance of the operations support team. -Obtain feedback from the business on the performance and work with Operations Support teams to incorporate changes to drive value for the organization.
+ Partner with Operations Support teams to bring business knowledge into process improvements.
+ **Be a liaison between the business and other functional groups (IT, Operations -Support, Finance, etc.) A proactive change agent with a strong sense of urgency to drive results Performs and audits necessary SOA**
**Requirements:**
+ **Required: Bachelor's degree preferred with 8 years of applicable work experience or High school diploma plus 10 years of applicable work experience.**
+ Intra-departmental communication for purpose of alignment/informationsharing/guidance/leadership
+ **Experience related to contract management and sales distribution.**
+ **Experience with Order to Cash processes.**
+ Experience with Finance AP
+ Able to executive tasks with high levels of autonomy
+ Collaborate and coordinates with other disciplines
+ Advanced level understanding of concepts in execution, broader organizational impact, and strong organization skills:
+ Strong execution and organization skills: Strong understanding of general business concepts
+ Strong communication skills
+ **Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)**
+ **Strong SAP fluency in relevant area of expertise (e.g. SD, CS, CM module) Strong understanding of business reporting and delivering insights from those reports**
+ **Fluency in a Field Service and Microsoft Dynamics 365 and Smartsheet CRM application like (MS Field Service or MS CRM)**
**High Impact Behaviors:**
- Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
- Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
- Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Head of Business Development & Operations (Law Firm)
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Job Description
Head of Business Development & Operations (Law Firm)
Job description
A prominent law firm based in Mississauga, serving the Greater Toronto Area (GTA) across various practice areas, is currently in a phase of expansion. They are seeking an experienced and skilled Business Development lead to spearhead their growth initiatives.
Your new role
In this newly appointed position, your primary responsibility will encompass formulating and implementing comprehensive business development strategies. This entails spearheading the identification of opportunities, crafting pitches, and managing client responses. Collaborating closely with Sector and Practice Leaders as well as client team leaders, you'll play a pivotal role in devising annual business development strategies, plans, and tactics. This includes monitoring progress against objectives and managing expenditure within budgetary confines.
Your role will also involve overseeing and addressing day-to-day requests for business development support, such as RFP submissions, while also contributing to broader firm-wide initiatives on a project-by-project basis. Additionally, you'll be tasked with developing and implementing operational policies and procedures to ensure the seamless functioning of the firm's operations.
What you will need to succeed
For eligibility for this position, candidates must possess a minimum of 5 years' experience in business development roles, preferably within a professional service setting, ideally within a law firm. Successful candidates will demonstrate superior time management and organizational abilities, along with the capacity to proactively resolve issues and navigate competing priorities in a dynamic, fast-paced setting. Essential attributes for success in this role include a high level of professionalism, exceptional organization, meticulous attention to detail, punctuality, and proficiency in time and project management.
What you will get in return
This presents an enticing chance to join a company deeply committed to fostering the growth and welfare of its employees. As a valued member of a team that prioritizes diversity and inclusion, you'll thrive in a vibrant, tightly knit environment, engaging in various stimulating projects. Additionally, the firm provides an attractive compensation and benefits package, ensuring a rewarding experience for all employees.
What you need to do now
If you are interested in this role, click 'apply now', or call us now at for a confidential discussion.
Sales and Operations Management Trainee
Posted 11 days ago
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Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
**Location: 1610 Enterprise Rd., Mississauga, ON**
**Responsibilities:**
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
- Other projects as assigned by the supervisor.
**Qualifications:**
- Bachelor's degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing or sales role preferred
- Results oriented, attention to detail and good time management skills
- A valid Class G/ Class 5 driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a reference check
-Ability to travel to the US for training within 6 months of starting
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain
instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
_Penske is committed to the principle of equity in employment_ - As part of this commitment, Penske endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Sarah Karan, Recruiter at or to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Penske is committed to the principle of equity in employment.
Job Category: Management Trainee
Job Family: Operations
Address: 1610 Enterprise Rd
Primary Location: CA-ON-Mississauga
Employer: Penske Truck Leasing Canada Inc.
Req ID:
Business Analyst Sales Operations - Abbott Diabetes Care (Mississauga)
Posted 11 days ago
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Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
+ We offer flexible work policies that allow a healthy balance between personal and professional life.
+ We invest in the development of our employees through training and growth opportunities.
+ We foster an environment where every voice is heard and valued.
**The Opportunity**
This position works out of our Mississauga Office in the Diabetes Care. We're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.
**What You'll Do**
**Analytics Responsibilities (80%):**
+ Developing, designing, enhancing, and maintaining analytical reports utilizing various information sources and software systems.
+ Support business and financial analysis that yields actionable insights that increase market share, sales and margin.
+ Gain understanding of the content, use and implication of Key DBs and BI tools and learns to communicate findings in a strategic fashion providing council and recommendations for further action.
+ Support in identifying key business questions/issues, perform analysis and summarize conclusions/ recommendations Support in the development and delivery of business reviews.
+ Research and uncover new sources of BI information via the internet/Library, etc.
+ Contributes by providing week/month/year-end updated data to business.
+ Attends all relevant sales management or regional meetings supporting business with data required for these meeting preparation.
**Sales Operations Responsibilities (20%):**
+ Act as a resource person for the Sales Managers, Key National Account Manager and Marketing team to help with providing insights on data.
+ Manage and update data insight tools used by different teams.
+ Prepare ad-hoc reports/analysis related to the Sales Organization's performance and such demands will be a common demand on the incumbent's time, along with regular performance reporting.
+ Maintenance integrity and accuracy information in MSTR (Microstrategy) and other BI platforms used by Sales organization.
+ Weekly/Monthly update of KPI and maintenance of different dashboards.
**Required Qualifications**
+ Undergraduate degree in Business or Science
+ Minimum 3 to 5 years of experience in a similar role
+ Possessing strong business acumen and interpersonal skills
+ Strong primary research experience
+ Advanced knowledge of Cognos PowerPlay, Microstrategy and Excel models
+ Experience with pharmaceutical data sources (e.g. IMS Market dynamics, IMS Rx Dynamics, TSA, PharmaStat), including knowledge of prescribing data, account level sales data and patient utilization data
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Chief Financial Officer
Posted today
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Job Description
About Myant:
At Myant, our mission is to help people Live Younger, Longer by transforming healthcare from episodic, reactive care to proactive, preventive health management. Through our pioneering connected textiles and continuous monitoring technology, we bridge the gap between individuals, their families, and healthcare providers—creating a world where quality healthcare is more accessible, personalized, and preventative.
Powered by extensive, multidisciplinary R&D, Myant combines expertise in textile science and computing, biometrics, AI, and clinical research to develop technologies that seamlessly integrate into everyday life. Our innovation engine continuously expands the platform’s capabilities, addressing cardiovascular health, stress management, sleep optimization, and more.
With global ambitions, Myant is building a worldwide presence—collaborating with healthcare systems, clinics, researchers, and partners to set a new standard in connected health. Our goal is not just to improve care, but to fundamentally redefine the relationship people have with their health, shifting the focus from sick care to lifelong wellness.
By combining cutting-edge biometric sensing, AI-powered insights, and evidence-based behavioral coaching, Myant helps individuals and healthcare teams work together to prevent disease, optimize wellness, and unlock healthier, longer lives.
Role Overview:
Myant is at a pivotal stage of growth, advancing its mission to redefine healthcare through textile-based sensing and connected solutions. We are seeking a Chief Financial Officer (CFO) to join the executive leadership team, reporting directly to the CEO and working closely with senior advisors to guide the company through its next chapter of global scale, strategic growth, and capital formation.
This is a critical executive role at an inflection point for the organization. The CFO will be responsible for building a scalable, compliant, and strategically aligned financial infrastructure to support multiple business units, while leading capital strategy, investor relations, and legal oversight to position the company for long-term success.
The ideal candidate is an accomplished finance leader with a proven track record in venture-backed or growth-stage companies, regulated healthcare or medtech sectors, and international capital markets. This individual combines strategic vision with operational rigor and has the executive presence to operate as a trusted partner to the CEO, senior leadership team, and global investors.
Key Responsibilities:
The candidate should have a strong background in financial leadership, especially within the technology industry. They should also have a deep understanding of digital transformation and a proven track record of driving financial success in high-growth environments. Additionally, the ideal candidate should have extensive experience as a financial executive with a strong background in finance and accounting, preferably with experience supporting or working within a startup environment. They should possess exceptional leadership skills, strategic foresight, and a commitment to promoting financial sustainability and accountability.
Strategic & Operational Finance- Lead financial strategy, planning, forecasting, and performance monitoring across Myant Health and other subsidiaries.
- Establish scalable, enterprise-grade financial systems, controls, and reporting to support rapid growth and international operations.
- Drive capital allocation, cost management, and scenario modeling aligned with business objectives and investor expectations.
- Lead all fundraising activities, beginning with Series C and extending through future equity, debt, and non-dilutive capital initiatives.
- Develop and manage relationships with global investors, venture partners, and institutional funds; oversee investor communications, data rooms, and due diligence.
- Provide strategic guidance on M&A, partnerships, and IPO readiness.
- Oversee consolidated reporting and intercompany transactions across a multi-entity corporate structure.
- Harmonize financial processes across business units while respecting unique operational needs.
- Identify, secure, and manage government grants, R&D subsidies, and public sector procurement opportunities.
- Ensure rigorous compliance with financial and contractual obligations tied to public funding.
- Advise on matters of corporate governance, financing, IP, and commercial agreements.
- Partner with the CEO to ensure the highest standards of corporate governance, risk management, and regulatory compliance.
Qualifications:
- 15+ years of progressive finance leadership, including senior-level executive experience (CFO or equivalent).
- Proven track record of raising capital (venture, institutional, debt) and driving financial strategy in growth-stage companies.
- Experience in medtech, digital health, regulated healthcare, or adjacent sectors strongly preferred.
- Expertise in multi-entity, multi-jurisdictional financial operations and governance.
- Demonstrated success leading finance in preparation for significant liquidity events (IPO, major M&A, large exits).
- Strong understanding of government grant programs, public sector funding, and regulated market dynamics.
- Exceptional executive presence, boardroom communication skills, and strategic leadership capabilities.
- CPA, CFA, MBA, or equivalent credentials preferred.
What We Offer:
- A unique opportunity to shape the future of connected healthcare
- Competitive salary and comprehensive benefits
- A collaborative, fast-paced environment where innovation and impact go hand-in-hand
- Opportunities for professional growth in a mission-driven company poised global expansion
- Exposure working in one of the most innovative and forward-thinking tech company
Join us, and help build a healthier, more connected future.
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Chief Financial Officer
Posted 1 day ago
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We are seeking a highly experienced and strategic Chief Financial Officer (CFO) to lead the financial operations of our client's hotel group. The CFO will play a critical role in driving financial performance, ensuring compliance, and supporting sustainable growth across all properties.
Key Responsibilities:
Financial Leadership & Strategy
- Oversee all financial operations, providing strategic recommendations to the executive team.
- Develop and implement financial strategies, policies, and controls aligned with business goals.
- Monitor financial performance and provide actionable insights to improve profitability and operational efficiency.
Cash & Treasury Management
- Manage daily cash flow to ensure liquidity and optimize working capital.
- Oversee cash forecasting and budgeting processes.
- Develop and maintain strong banking and financial institution relationships to support financing, credit, and cash management needs.
Revenue Audit & Financial Controls
- Supervise revenue audits across hotel properties to ensure accuracy, compliance, and integrity of financial data.
- Implement strong internal controls to mitigate risks and safeguard company assets.
- Ensure timely reconciliation and reporting of revenue streams.
Payroll & Compensation Oversight
- Oversee payroll operations across all properties to ensure timely and accurate processing.
- Ensure compliance with local, state, and federal labor and tax regulations.
- Manage employee incentive programs, including Annual Incentive Plans (AIP), ensuring alignment with business performance and objectives.
Compliance & Reporting
- Ensure compliance with financial regulations, tax obligations, and statutory reporting requirements.
- Prepare and present financial statements, forecasts, and performance reports to the Board of Directors and stakeholders.
- Coordinate external audits and liaise with auditors as required.
Team Leadership & Development
- Lead and mentor the finance team, fostering a culture of accountability, collaboration, and continuous improvement.
- Build strong cross-departmental relationships to support operational decision-making.
Qualifications:
- CPA or equivalent financial certification preferred.
- Proven experience (5+ years) in senior financial leadership, ideally within the hospitality, real estate, or related industry.
- Strong knowledge of hotel revenue management systems, payroll systems, and financial reporting tools.
What We Offer:
- Competitive salary based on experience in the role.
- Opportunity to play a pivotal role in the growth and success of a leading hotel group.
If interested, please share your resume and cover letter on
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VP-Operations / COO / Operational CFO
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Job Description
About Us:
Making fans - That’s what we’re all about! Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. We are focused on making our mark as a next-generation, live operations games company.
We believe that each Viking is unique and brings exponential value to the company. In return, we provide Vikings with the opportunity to solve problems through continuous learning and fostering feedback, ultimately mastering their craft. By investing in our Vikings and in new technologies, we can continue our success for years to come.
We are embarking on an adventure and rely on our team of skilled, enthusiastic, and collaborative Vikings to turn our ship towards a new horizon.
About the Role:
This role sits at the intersection of finance, operations, and execution within a creative, product-driven company. You’ll help bring structure and accountability to how Big Viking Games plans, prioritizes, and delivers, ensuring the organization runs with financial discipline and operational clarity.
You’ll lead and coordinate the company’s core operational areas: Finance, People, Legal, and Business Operations. That includes oversight of FP&A and monthly business reviews, serving as a key thought partner on cost management and financial analysis. You’ll partner with and manage the Head of People & Culture to ensure HR practices, performance systems, and organizational design support growth. You’ll also oversee Legal and Compliance at a high level, guiding external counsel and risk management with seasoned judgment. In Business Operations, you’ll assist in bringing structure to cross-functional collaboration, IT systems, and internal processes that enable teams to execute effectively.
Beyond day-to-day operations, you’ll play a critical role in corporate development, driving buy-side acquisition integration planning. You’ll also help facilitate long-term strategic planning with the senior leadership team, helping translate 1-, 3-, and 5-year company goals into clear, measurable priorities.
Requirements
- Based in the Greater Toronto Area (or willing to relocate) and able to work 3-4 days per week in our downtown Toronto office
- 5+ years of experience in consumer software
- Prior experience owning budgeting end-to-end for a 30+ FTE organization
- 2+ years of experience leading internal operations or having it roll into you in a $10M+ revenue organization, either directly or through your direct reports
- 2+ years of experience leading legal/compliance or having it roll into you in a $10M+ revenue organization, either directly or through your direct reports
- Preferred: buy-side M&A experience, both from an operations/integration perspective as well as a transaction perspective
- Preferred: free-to-play games experience
Benefits
This is a full-time position. We offer a competitive salary, benefits, and an Employee Stock Option Plan.
—
Big Viking Games is committed to creating an inclusive and accessible environment for all candidates. We welcome applications from individuals of all abilities and will provide accommodations throughout the hiring process as needed. If you require any accommodations, please email so we can work with you to support your needs.
Executive Assistant to the CEO & COO
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Job Description
About the Role
We’re looking for a sharp, proactive, and reliable Executive Assistant to support our CEO and COO at a high-growth general contracting company. This role blends operations, project coordination, and executive support.
You won’t just manage calendars. You’ll help run the day-to-day behind a fast-moving business aiming to be the best-managed contractor in the industry.
You’ll act as the gatekeeper and buffer for the CEO, keeping things on track, holding people accountable, and protecting his time. You need to be assertive, organized, and willing to push back when needed, while still following through on direction. Expect a mix of professional and personal tasks, from coordinating team projects to managing family logistics. Your core mission is simple: make the CEO’s life easier.
What You’ll Be Doing
You’ll play a key role in keeping our leadership organized, focused, and on track. Your day-to-day will include:
Administrative & Executive Support- Manage calendars, appointments, and personal/professional scheduling
- Prioritize and triage emails, drafting and responding on behalf of the CEO as needed
- Keep Ram (CEO) and Alice (COO) updated and organized (reminders, nudges, and prep).
- Draft, edit, and manage documents, reports, SOPs, and presentations
- Prepare agendas, coordinate meeting logistics, and take/follow up on minutes
- Organize internal team events, TEC Canada coaching meetings, and staff celebrations
- Order catering, set up rooms, and manage logistics for special events
- Support Monday.com workshops, task assignments, and system usage
- Coordinate equipment purchases for the CEO.
- Support contracts, document management, and workflow creation
- Research and implement tools to improve efficiency (AI tools, presentation software, Monday.com)
Marketing & Business Development
- Assist in marketing initiatives, client gifting, and CRM data cleanup
- Coordinate charity drives and custom client appreciation gifts
- Contribute design ideas for cards, presentations, and internal branding efforts
- Assist with car rentals, repairs, lunch/dinner reservations, and other executive errands
- Help execute personal tasks and maintain a balance between work and life for the CEO
- Assist with home management, including coordinating household services, maintenance, and supplies
- Support family management tasks such as scheduling appointments, organizing activities, and managing family calendars
- Provide assistance with various family-related responsibilities and ad hoc tasks as needed
Must-Haves
- 3–5+ years as an Executive Assistant or similar high-level administrative role
- Experience managing calendars, emails, and executive-level communication
- Confidence working with senior leadership and holding them accountable
- High emotional intelligence, tact, and discretion with confidential matters
- Experience with virtual platforms such as Zoom, MS Team, Google Meet
- Strong organizational skills with exceptional attention to detail
- Tech proficiency in Google Workspace and Microsoft
- Prior experience with project management software
- Proactive, resourceful, and ready to take initiative without being micromanaged
- Able to work in-person at our Scarborough office
- Passion for personal development and continuous learning
- A good sense of humor and a “no job too small” mindset
- Desire and commitment to make the CEO’s life easier
- Professional English proficiency in reading, speaking and writing
- Strong active listening skills. You listen more than you speak and seek to understand before responding.
Nice-to-Haves
- Experience supporting executives in construction, restoration, property development, or a similarly fast-paced, field-based industry
- Experience with Monday.com, and 1Password
- Experience in marketing coordination, graphic design, or gifting campaigns
What You Get
- $70,000 annual salary
- 120 hours paid vacation (6%), no rollover (We want you to take your vacation!)
- $2,000 Health Spending Account, after 3-month waiting period (prorated)
- Company laptop and phone provided
- Work directly with the CEO & COO, and make a real impact every single day
- Be part of a values-driven team that’s serious about improvement (and fun, too!)
We bring out the best in our people, so we can be best in class.
Our VisionWe go above and beyond to get our partners back on track.
Our Core Values – ABOVE & BEYOND- We are trusted partners. We deliver as promised, without fail.
- We do the impossible. We find a way, or make one, to get the job done.
- We do it right. We complete the whole job, the right way.
- We are team players. We support each other and bring out the best in our team.
- We strive to be best in class. We show up with excellence, every day.
Our Commitment to Diversity, Equity & Inclusion
We value diverse perspectives and believe great ideas come from everywhere. We’re committed to creating an environment where everyone feels respected, supported, and empowered to contribute. Inclusivity is how we build a stronger team and a better business.
Hiring Process:- Online application + Questionnaire
- 5 minute video submission
- 1 hour tech interview (with live testing of knowledge from questionnaire)
- 30 minute culture interview
- Final interview (in person at the Scarborough office) 1 hour
Please note - we do not use AI to review applicants, so we do not accept applications that are written by AI. We want to see YOU and YOUR strengths. All applicants will receive customized feedback from each stage of the hiring process from the video submission onwards. No ghosting here.
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Business Operations Associate
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Job Description
Who we are
Imagine a world where your birthplace doesn’t limit your dreams. That’s what Passage is here to create. We aren’t just a bridge of financial support; we connect families all around the world to life-changing opportunities. We believe in a future where deserving students can pursue their dreams & ambitions—even if their parents don’t have money.
Our mission is bold but simple: by 2030, we aim to dismantle the barriers preventing brilliant minds from accessing the opportunities they deserve. Starting with financial barriers, we’re offering loans to international students and refugees, helping them pursue better education in Canada and unlock a world of possibilities—not just for themselves, but for their families and future generations, too.
Admin: It’s important to note that we maintain an in-office working policy , and we require candidates to either reside in Toronto or be open to relocating to the area and committing to a five-day-a-week in-office schedule .
Who you areWe're hiring a Business Operations Associate to help run and evolve the engine behind our growth. This isn’t a back-office role—this is a front-row seat to how strategy becomes execution. You’ll be deep in operational workflows one day, then in a cross-functional brainstorm the next. You’ll analyze, optimize, and help build systems that scale our mission—and our impact.
If you're early in your career, hungry to grow fast, and energized by solving complex problems with a practical mindset, this is for you. We’re looking for someone who thrives in fast-moving environments, takes initiative, and wants real ownership—fast. This is your chance to be part of something meaningful from the ground up, with a clear path to grow.
Own and Optimize Core Workflows
Own operational processes including loan application processing, underwriting, diligence, and servicing.
Ensure systems are audit-ready, accurate, and consistently up to date.
Build Tools and Systems That Scale
Create and refine SOPs, dashboards, and internal tooling to streamline workflows and improve team productivity.
Identify operational bottlenecks and drive continuous improvement.
Collaborate Across Teams
Coordinate across credit, finance, and product teams to move applications from intake to decision.
Jump into high-priority special projects with senior leaders—strategy meets execution.
1–3 years of experience in business operations, consulting, finance, or a similarly demanding environment.
Educational background in Banking, Business Administration, Finance, Economics, or a related field.
Strong communication, high ownership, and a team-first mindset.
You want more than a role—you want momentum. You’re ambitious, proactive, and ready to own outcomes.
Excellent organization, communication, and energized by problem-solving.
Unique skillset in data analysis, programming, mathematics another technical field.
Previous experience founding a startup or initiative, showcasing entrepreneurial spirit and leadership, or having worked in a startup during early or growth stages.
If your experience doesn’t perfectly match every requirement but you’re excited about this role and confident you can thrive in it, we encourage you to apply.