CALL CENTER SERVICE ADVISOR

Acheson, Alberta Custom Truck One Source

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Job Description

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Are you a driven candidate with solid experience? If so, we are looking for you! We are growing rapidly and looking for a Call Center Service Advisor who will partner with our team. The role is located at our Acheson, Alberta location. You will be responsible for providing quality products to our customers in a timely, cost-efficient manner.
THE IDEAL CANDIDATE
You understand the heavy equipment business and have a drive for being an active part of solutions. You set the bar high and set an example for other leaders and colleagues on how to work collaboratively with the highest level of integrity.
Essential Duties and Responsibilities
- Timely answers inbound e-mails and phone calls related to service issues.
- Identifies problems and services by listening to customer's description of symptoms, clarifying de-scription of problems.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database sys-tem.
- Communicate with parts department to determine and locate part numbers for units.
- Maintains primary communication channel with customer by providing timeline estimates, answer-ing questions and concerns, arranging towing and temporary transportation, and communicating sta-tus updates to customer.
- Expectation to continually learn about products we carry. Training opportunities will be provided, but separate research and review may be required.
- Process invoices and payments for service repairs.
- Verifies warranty and service contract coverage by examining records and papers, explaining provi-sions.
- Contact fleet management companies that require authorization to start work or require estimates before authorizing repairs to begin.
Required Skills and Qualifications
Qualifications include:
- Knowledge of aerial vehicles, equipment, and heavy & light duty trucks
- Previous experience in a similar role
- Extremely detail oriented and accurate
- General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck and/or farm equipment preferred.
- This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position.
- Listening: Taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Sharing information: Talk to others to convey information effectively.
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclu-sions, or approaches to problems.
- Identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
BENEFITS
- 401(k) with Employer Match
- Competitive Health Care
- Dental, Vision, and Life Insurance
- Paid Vacation, Sick and Holidays
- STD/ LTD
- Partner Discounts
- Investment in Employee Development
Equal Employment Opportunity Employer
Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, reli-gion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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IT Help Desk - French Bilingual

Edmonton, Alberta Computer Upgrading Specialists

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Job Description

Job Description

We are seeking a French-English Bilingual Help Desk Tech to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

  • Tier 1-2 technical support for end users
  • Resolve issues for clients via phone, or electronically
  • Use Service Now to track and resolve client issues

Qualifications:

  • Graduates of Post-secondary IT programs from SAIT, NAIT or similar, including fast-track programs involving computer system technology, networking, technical service and deskside support
  • Certifications are definite assets: A+, Networking, Windows 10, Windows 11, Office 365, Active Directory, etc.
  • Excellent English communication skills and experience working on a team or project
  • Excellent French Bilingual written and verbal communication skills and able to speak French fluently in a professional environment
  • 2+ years industry experience is considered an asset
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Company Description

Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government and other Fortune 500 companies.

Positions typically involve 2 weeks to 6 month term contract with Computer Upgrading Specialists, sometimes converted into full-time permanent with our client at the conclusion of the term. Computer Upgrading Specialists Ltd. have promoted nearly 830 of our technicians to full-time permanent positions without clients over the past 30 years.

Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment projects in the province of Alberta.

Technicians work in a challenging team environment with excellent guidance and training provided. You will gain great support experience as well as make many career contacts.

Company Description

Computer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government and other Fortune 500 companies.

Positions typically involve 2 weeks to 6 month term contract with Computer Upgrading Specialists, sometimes converted into full-time permanent with our client at the conclusion of the term. Computer Upgrading Specialists Ltd. have promoted nearly 830 of our technicians to full-time permanent positions without clients over the past 30 years.

Positions typically involve system configuration, deployment, troubleshooting, deskside and network support; and hardware servicing on large scale deployment projects in the province of Alberta.

Technicians work in a challenging team environment with excellent guidance and training provided. You will gain great support experience as well as make many career contacts.

This advertiser has chosen not to accept applicants from your region.

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Morinville, Alberta ApexFocusGroup

Posted 22 days ago

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Job Description

Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No Call Center Representative Agent experience needed.

Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
This advertiser has chosen not to accept applicants from your region.

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Fort Saskatchewan, Alberta ApexFocusGroup

Posted 22 days ago

Job Viewed

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Job Description

Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No Call Center Representative Agent experience needed.

Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
This advertiser has chosen not to accept applicants from your region.

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

St. Albert, Alberta ApexFocusGroup

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No Call Center Representative Agent experience needed.

Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
This advertiser has chosen not to accept applicants from your region.

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Edmonton, Alberta ApexFocusGroup

Posted 22 days ago

Job Viewed

Tap Again To Close

Job Description

Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No Call Center Representative Agent experience needed.

Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
This advertiser has chosen not to accept applicants from your region.

Customer Support Specialist- AI Trainer

Edmonton, Alberta DataAnnotation

Posted today

Job Viewed

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Job Description

contract
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a *Customer Support Specialist* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:
* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:
* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses

Qualifications:
* Fluent in English
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you.

#INDCACW

Job Type: Contract

Pay: From $27.32 per hour

Work Location: Remote
This advertiser has chosen not to accept applicants from your region.
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Customer Service Associate

Edmonton, Alberta Savers | Value Village

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Job Description

**Job Title: Customer Service Associate**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
8930-82nd Ave NW, Edmonton, AB T6C 0Z3
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Edmonton, Alberta Savers | Value Village

Posted today

Job Viewed

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Job Description

**Job Title: Customer Service Associate**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
204 Mayfield Common NW, Edmonton, AB T5P 4B3
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Edmonton, Alberta Savers | Value Village

Posted today

Job Viewed

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Job Description

**Job Title: Customer Service Associate**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
10127 - 34th Ave NW, Edmonton, AB T6E 6J8
This advertiser has chosen not to accept applicants from your region.
 

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