248 Customer Service Roles jobs in Surrey

Job Description

Enjoy working in a fast-paced work environment? Are you people-oriented, career-driven, and value excellent CUSTOMER SERVICE and SALES?

Here's a rare opportunity to join one of Canada’s most trusted and diversified brands in the marketing and consultant industry! The Acquisition Group is a leading sales and marketing firm that specializes in client acquisitions. The Acquisition Group is a place where you can start fresh and build a fulfilling career.

We are looking for candidates to join our expanding team as call center agents to represent our client TELUS Communications. This position offers full-time hours. We will provide all the knowledge and training on-site; previous sales or call center experience is an asset, not required. The main requirement of the role is a positive attitude and a willingness to learn new things!

A successful candidate thrives in a fast-paced environment, they are thoughtful, empathetic, and a highly motivated individual who is passionate about flourishing.

Duties and Responsibilities of the Call Center Sales Agent:

• Educating customers about the products and services offered by TELUS
• Making outbound calls to create awareness in the community regarding services and new promotions
• Taking inbound calls to solve customer’s inquiries and concerns
• Listening to and understanding customer needs and answering any questions they may have
• Providing a great customer experience while keeping customer information confidential
• Working with a dedicated and passionate team who will assist you and work alongside you to provide a best-in-class customer experience!

Qualifications of the Call Center Sales Agent:

• Passionate for customer service and sales
• An empathetic and caring approach
• Strong work ethic
• A positive attitude
• Must be able to work independently and be great at multitasking!

Additional Requirements:

• Ability to Work Full-Time
• Previous customer service/sales/call center experience preferred, not required

Benefits & Our Culture:

The call center team at our company offers an environment where our team member's ideas are not only heard but implemented. We offer a team-based environment; however, our team members are expected to be self-disciplined in managing their own time and work schedule.

• Fun, team building environment
• Travel Opportunities
• Leadership workshops & development
• Recognition for top performers
• Competitive compensation package, including hourly salary plus uncapped commissions and bonuses
• Advancement to management based on performance, not seniority.
• $17.85 per hour plus commission.

This is a full-time position, with ample and expected opportunities for growth and advancement. If you are seeking an opportunity to join a charismatic and industry-leading team, and enjoy competitive compensation, recognition, bonuses, and continual promotions, send your resume to apply today.

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Job Description

Enjoy working in a fast-paced work environment? Are you people-oriented, career-driven, and value excellent CUSTOMER SERVICE and SALES?

Here's a rare opportunity to join one of Canada’s most trusted and diversified brands in the marketing and consultant industry! The Acquisition Group is a leading sales and marketing firm that specializes in client acquisitions. The Acquisition Group is a place where you can start fresh and build a fulfilling career.

We are looking for candidates to join our expanding team as call center agents to represent our client TELUS Communications. This position offers full-time hours. We will provide all the knowledge and training on-site; previous sales or call center experience is an asset, not required. The main requirement of the role is a positive attitude and a willingness to learn new things!

A successful candidate thrives in a fast-paced environment, they are thoughtful, empathetic, and a highly motivated individual who is passionate about flourishing.

Duties and Responsibilities of the Call Center Sales Agent:

• Educating customers about the products and services offered by TELUS
• Making outbound calls to create awareness in the community regarding services and new promotions
• Taking inbound calls to solve customer’s inquiries and concerns
• Listening to and understanding customer needs and answering any questions they may have
• Providing a great customer experience while keeping customer information confidential
• Working with a dedicated and passionate team who will assist you and work alongside you to provide a best-in-class customer experience!

Qualifications of the Call Center Sales Agent:

• Passionate for customer service and sales
• An empathetic and caring approach
• Strong work ethic
• A positive attitude
• Must be able to work independently and be great at multitasking!

Additional Requirements:

• Ability to Work Full-Time
• Ability to pass a Criminal Background check
• Previous customer service/sales/call center experience preferred, not required
• 18 years of age and older

Benefits & Our Culture:

The call center team at our company offers an environment where our team member's ideas are not only heard but implemented. We offer a team-based environment; however, our team members are expected to be self-disciplined in managing their own time and work schedule.

• Fun, team building environment
• Travel Opportunities
• Leadership workshops & development
• Recognition for top performers
• Competitive compensation package, including hourly salary plus uncapped commissions and bonuses
• Advancement to management based on performance, not seniority.

This is a full-time position, with ample and expected opportunities for growth and advancement. If you are seeking an opportunity to join a charismatic and industry-leading team, and enjoy competitive compensation, recognition, bonuses, and continual promotions, send your resume to apply today.

THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTS

The Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career. We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.

We have achieved all this because of the amazing people in our court. We’ve trained those people from the ground up, and in the process developed accredited leadership and skill development programs. No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.

We will help you make the jump from not sure what to do, and not happy doing it, to doing something great.

THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTS

The Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career. We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.

We have achieved all this because of the amazing people in our court. We’ve trained those people from the ground up, and in the process developed accredited leadership and skill development programs. No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.

We will help you make the jump from not sure what to do, and not happy doing it, to doing something great.

Job Description

Salary: $60,000 $80,000 annually, commensurate with experience

About Us
Applied Biological Materials Inc. (abm) is a Vancouver-based biotech company that develops and markets research reagents to the life science community and biotech industry. As we continue to grow our business locally and globally, we are seeking a professional, energetic Customer Service Representative who is genuinely excited to help customers by managing communications and order processing, while also supporting front desk operations at our headquarters. This is an opportunity to work an experienced and collaborative team

Role Overview
This role is an excellent opportunity for an early to mid-level professional to gain valuable experience in fast-growing the biotech industry. The majority of this role involves customer communication and order processing ensuring that quotes, orders, payments, and shipments are handled smoothly and professionally. The position also includes light front desk responsibilities to help maintain a polished and welcoming company image.

Key Responsibilities

• Communicate professionally with customers via phone and email regarding quotes, orders, payments, and shipments
• Process customer orders end-to-end in a timely manner: confirm details, enter into system, coordinate with logistics, and ensure delivery
• Track and follow up on production timelines, shipping statuses, and outstanding payments
• Collaborate with internal teams (production, logistics, finance) to resolve order or shipment issues
• Maintain accurate customer records and contribute to improving customer service processes
• Support front desk operations as needed: greet visitors, answer calls, and handle mail/deliveries

Qualifications

• Bachelors degree in Business, Communications, or a related field preferred (open to recent graduates with strong customer-facing/order processing experience)
• Previous experience in customer service or other client-facing roles strongly valued
• Experience in customer service, retail, hospitality, or other client-facing roles is an asset but not required full training will be provided.
• Outstanding command of spoken and written English with clear, confident, and professional communication skills
• Professional appearance and demeanor, with a pleasant, approachable personality
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment
• Positive attitude, proactive mindset, and eagerness to learn and grow
  

What We Offer

• Hands-on training and mentorship to build practical skills
• Opportunities for career growth in a fast-growing biotech company
• A supportive, collaborative team environment
• Exposure to both customer-facing and administrative functions

Additional Details

• This is an onsite position at our Richmond, BC headquarters
• Candidate must be able to work onsite from the start date (no relocation allowance provided)

Job Title: Call Center Representative Agent Work From Home - Remote Panelists

Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week)

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

• Child Related (individuals with children 18 yrs or younger)
• Cell Phones (Apple, Android, or Windows.Prepaid or Contract)
• Entertainment (TV shows, movies, and video games)
• Food (If you buy fast food, casual dining, or upscale dining)
• Sports (Casual viewers and die-hard fans)
• Electronics (Tell us which devices you prefer and why)
• Pets (Animal lovers needed! Dogs, cats, and other pets)
• Automobiles (Do you own, make payments, or lease your vehicle?)

• Show up at least 10 minutes prior to discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

• Must have either a smart phone with working camera or webcam on desktop/laptop.
• Must have access to a reliable internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Call Center Representative Agent experience is not necessary

• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are launched to the public.

• $5- 150 (per 1 hour session)
• 300- 850 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists

Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week)

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

We need participants on the following topics:

• Child Related (individuals with children 18 yrs or younger)
• Cell Phones (Apple, Android, or Windows.Prepaid or Contract)
• Entertainment (TV shows, movies, and video games)
• Food (If you buy fast food, casual dining, or upscale dining)
• Sports (Casual viewers and die-hard fans)
• Electronics (Tell us which devices you prefer and why)
• Pets (Animal lovers needed! Dogs, cats, and other pets)
• Automobiles (Do you own, make payments, or lease your vehicle?)

• Show up at least 10 minutes prior to discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

• Must have either a smart phone with working camera or webcam on desktop/laptop.
• Must have access to a reliable internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Call Center Representative Agent experience is not necessary

• Flexibility to take part in discussions online or in-person.
• No commute needed if you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are launched to the public.

• $5- 150 (per 1 hour session)
• 300- 850 (multi-session studies)

You must apply on our website and complete questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.