92 Customer Service jobs in Aurora

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Customer Service Representative - Desjardins Insurance Agent Team Member

Location: Barrie, ON
Type: Full Time

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!

Desjardins is the largest cooperative financial group in Canada, and one of the largest employers in the country.

Everyday is an adventure and you will be there to help your community and clients achieve their goals and protect their families with tailored solutions that are unique to their individual needs.

Your role with a Desjardins Agent is crucial to Desjardins success as our clients are at the heart of everything we do. You'll support clients for all of their insurance needs, through inbound and outbound calls, digital channels.

An opportunity for you to grow, learn and lead, you'll be supported in your professional development and encouraged to grow a rewarding, succesful career with us.

Responsibilities:

With each conversation you will be playing a key role in the clients happiness and representing the Desjardins brand. you will:

• Provide customers with the best solutions and offer advanced guidance and expertise on how Desjardins products can help them meet their Insurance needs now and in the future.
• Deliver outstanding inbound and/or outbound advice and service and/or sales for transactions related to Insurance products and services with an aim to provide complete and correct solutions the first time.
• Act as a process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.
• Work towards achieving set goals while being an ambassador for innovation by offering exemplary experiences and trusted advice.
• Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Work with the agent to establish and meet marketing goals.

Bring your best and have fun! This is your chance to make an impact and define your career! Embrace the challenge and make meaningul contributions that help deliver results, achieve a rewarding career and support our clients!

You are the voice of Desjardins! Every interaction makes a difference in the lives of our clients!

Requirements:

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience
• Property & Casualty license (preferred/must be able to obtain)
  • We will help successful candidates obtain licensing

Training will be provided for approved candidates.

Competitive compensation package with salary, uncapped commission, vacation and personal days, benefits. (Expected earnings: $50,000+)

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process

Job Description

Essential Duties and Tasks

• Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
• Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
• Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
• Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
• Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
• Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
• Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.

Qualifications, Education and Experience

• HS/GED required; AS preferred
• 5-8 years' experience in a related field experience in a related field required.
• This position has no leadership duties.
• Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
• Maintains strict confidentiality and protects privacy of confidential/sensitive information.

Schedule

• Shift schedule is from 9 am - 5:30 pm
• Fully on-site

Why ProAmpac

• Competitive compensation and comprehensive benefits

Apply Today

ProAmpac is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace. Accommodation is available during the hiring process and on the job, in accordance with the Ontario Human Rights Code and AODA. If contacted, please let us know if you require support - we'll work with to ensure respectful, appropriate accommodation.

Job Description

Job Description – Customer Service Representative Title Customer Service Representative Reports To Office Coordinator   Summary The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer complaints, inquiries and processing transactions. CSR follows all bank procedures and policies when providing customer service. CSR participates in all assigned training, setting and meeting personal goals. CSR understands his/her role as brand ambassador and provides positive brand experiences to all customers.   Job Duties * Maintaining and growing sales relationships with existing clients * Identifying and soliciting potential clients * Assessing clients' needs, recommending or assisting in the selection of appropriate goods or services, and negotiating prices of other sales items * Providing input into product design where goods or services must be tailored to suit clients' needs * Developing sales presentations, proposals, or other materials to illustrate benefits from use of good or service * Estimating costs of installing and maintaining equipment or service * Preparing and administering sales contracts and maintaining customer records * Consulting with clients after sale to resolve problems and to provide ongoing support * Handling Customer’s phone ordering.   Requirements * High school diploma or GED required * A certificate or diploma in a related field preferred * Strong customer service and troubleshooting skills * Able to effectively communicate both verbally and in writing * Able to work well under pressure * Strong attention to detail * Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times * Computer literate, including effective working skills of MS Word, Excel and e-mail * Proven data entry and typing skills * Professional appearance and manners * Strong work ethic and positive team attitude * Strong skills for sales

Job Description

Customer Service Representative role has many daily job duties, however, there are specific core duties associated with this job:

 Answer incoming phone calls to schedule service appointments for customers.

Write Work Orders by gathering detailed information pertinent to the order or service ticket being placed from the customers and an overview of the service issue. At this point a service ticket is generated and dispatched to the technician according to priority calls and customers. Prepare monthly and quarterly service bills for customers.

ontact technicians to schedule appointments and to emergency situations.

 n Routes for technicians and drivers so they get to their destinations by the most efficient means possible.

ommunicate with Service Crews - Service dispatchers answer incoming calls from service techs, who report when they arrive at and leave jobs, and log this information into the dispatch system. This includes addressing any emergency situations service techs may encounter and relaying information to management or other departments as needed.

nswer customer questions and address customer problems, as a troubleshooting diagnosis first, and then proceed to enter the call.

aintain Customer Files by adding customer information to digital systems and log information into customer profile when scheduling a service call along with maintaining inventory levels for required stock items

Skill sets:

ommunication skills – service dispatchers use strong verbal communication skills to relay information to service techs and answer customer questions and concerns, and use strong written communication skills to record the essential details of every service job

 e management – good time management skills are critical for service dispatchers, who prioritize jobs and schedule appointments so service can be completed within regular business hours

 tomer service – service dispatchers use excellent customer service skills to speak with customers, answer incoming phone calls, manage customer problems, and address customer complaints

 puter skills – service dispatchers need basic computer skills to log information into digital dispatch systems and customer files

 titasking – service dispatchers use good multitasking abilities to handle several phone calls at once and juggle multiple service appointments in a single work day

 dership – leadership skills are essential for service dispatchers, who must direct service techs and advise them on customer service issues

 a entry – data entry skills are required for service dispatchers, who log information into digital systems

Training will be provided, some knowledge in IT or Printers a bonus but not a requirement.

Job Description

Customer Service Representative - Desjardins Insurance Agent Team Member

Location: Barrie, ON
Type: Full Time

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!

Desjardins is the largest cooperative financial group in Canada, and one of the largest employers in the country.

Everyday is an adventure and you will be there to help your community and clients achieve their goals and protect their families with tailored solutions that are unique to their individual needs.

Your role with a Desjardins Agent is crucial to Desjardins success as our clients are at the heart of everything we do. You'll support clients for all of their insurance needs, through inbound and outbound calls, digital channels.

An opportunity for you to grow, learn and lead, you'll be supported in your professional development and encouraged to grow a rewarding, succesful career with us.

Responsibilities:

With each conversation you will be playing a key role in the clients happiness and representing the Desjardins brand. you will:

• Provide customers with the best solutions and offer advanced guidance and expertise on how Desjardins products can help them meet their Insurance needs now and in the future.
• Deliver outstanding inbound and/or outbound advice and service and/or sales for transactions related to Insurance products and services with an aim to provide complete and correct solutions the first time.
• Act as a process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.
• Work towards achieving set goals while being an ambassador for innovation by offering exemplary experiences and trusted advice.
• Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Work with the agent to establish and meet marketing goals.

Bring your best and have fun! This is your chance to make an impact and define your career! Embrace the challenge and make meaningul contributions that help deliver results, achieve a rewarding career and support our clients!

You are the voice of Desjardins! Every interaction makes a difference in the lives of our clients!

Requirements:

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience
• Property & Casualty license (preferred/must be able to obtain)
  • We will help successful candidates obtain licensing

Training will be provided for approved candidates.

Competitive compensation package with salary, uncapped commission, vacation and personal days, benefits. (Expected earnings: $50,000+)

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process