Customer Service Associate

Dartmouth, Nova Scotia Savers | Value Village

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**Job Title: Customer Service Associate**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
375 Pleasant Street, Unit 101, Dartmouth, NS B2Y 4N4
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Halifax, Nova Scotia Savers | Value Village

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Job Description

**Job Title: Customer Service Associate**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
165 Chain Lake Dr, Halifax, NS B3S 1B3
This advertiser has chosen not to accept applicants from your region.

Customer Service Professional

Halifax, Nova Scotia Manulife

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Job Description

Are you passionate about being part of a growing business, working with diverse customers, and building relationships that will improve your experience? Then we would love to have you join our **Retirement Services Team** as a **Customer Service Representative** !
Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock experience. This position is part of our US Retirement Participant Center, where you will be responsible for handling inbound requests from 401(k) participants. Your tasks will include providing account information, processing investment changes and transactions (such as withdrawals and loans), making account information updates, assisting with website navigation in a UX-driven environment, and helping participants make informed decisions to live easier and better lives.
This is a full-time **hybrid** opportunity requiring you to be in-office just three **(3) days per week** (Tuesday, Wednesday & Thursday). We are open Monday through Friday 8 am to 10 pm (all times are Eastern) and although shifts can start between 8 am to 2 pm and rotate, the preferred shifts for this opening are 10 am to 6 pm, 11 am to 7 pm and 12 pm to 8 pm. Within those boundaries, successful candidates must be available for shifts that vary according to business demands.
Since we serve US customers, our department remains open during **Canadian statutory holidays that don't overlap with US statutory holidays** (Victoria Day, Canada Day, Civic Holiday, Canadian Thanksgiving, Boxing Day, etc.).
**Position Responsibilities:**
+ Providing excellent customer service on approximately 30-40 (inbound) calls per day.
+ Process transactions (account/investment changes, withdrawals, loans).
+ Provide information and insight on retirement accounts the participant may have, typically related retirement plan-specific provisions.
+ Assist customers with the completion of appropriate forms, explain rejections.
+ Keep current with company policies, procedures, and processes.
+ Meet metrics relative to customer feedback (surveys), first contact resolution, productivity, accuracy, and reliability.
+ Recommend client centered resolutions to issues and identify and initiate exceptions within guidelines.
**Qualifications:**
+ Background in customer service (at least 2 years is ideal).
+ Excellent communication skills, both verbal and written are required. Bilingualism in English/Spanish is an asset.
+ Ability to deal with a wide variety of personalities in a professional manner.
+ Confidence to handle unclear/unfamiliar expectations from customers.
+ Assisting callers with website and app navigation/registration/account reset.
+ Managing time effectively within a high volume and fast paced work environment, including the ability to work through multiple cases simultaneously in a timely manner.
+ Aptitude to build positive relationships between customer/company, effectively organize, prioritize and multi-task. Attention to detail.
+ Assuming responsibility and taking ownership until resolution.
+ Capacity to work independently or with minimal direction, within a team.
+ Knowledge of our business policies, procedures, and concepts.
+ Post-secondary education with industry certification is preferred or equivalent work experience.
+ Knowledge of 401k/pension plans (or Canadian equivalents) is an asset.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**À propos de Manuvie et de John Hancock**
La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l'adresse .
**Manuvie est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi**
Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d'attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d'un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l'ascendance, du lieu d'origine, de la couleur, de l'origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l'orientation sexuelle, des caractéristiques génétiques, du statut d'ancien combattant, de l'identité de genre, de l'expression de genre, de l'âge, de l'état matrimonial, de la situation de famille, d'une invalidité ou de tout autre motif protégé par la loi applicable.
Nous nous sommes donné comme priorité d'éliminer les obstacles à l'accès égalitaire à l'emploi. C'est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d'accommodement raisonnable dans le cadre du recrutement, écrivez à .
**Région de référence du salaire**
Halifax, Nova Scotia
**Modalités de travail**
Hybride
**L'échelle salariale devrait se situer entre**
$37,425.00 CAD - $62,375.00 CAD
Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à pour obtenir l'échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l'expérience et l'éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l'entreprise et au rendement individuel.
Manuvie offre aux employés admissibles une vaste gamme d'avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d'aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d'épargne-retraite (y compris des régimes de rente et un programme international d'actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d'éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.
This advertiser has chosen not to accept applicants from your region.

Customer Service Professional

Halifax, Nova Scotia Manulife

Posted today

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Job Description

Are you passionate about being part of a growing business, working with diverse customers, and building relationships that will improve your experience? Then we would love to have you join our **Retirement Services Team** as a **Customer Service Representative** !
Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock experience. This position is part of our US Retirement Participant Center, where you will be responsible for handling inbound requests from 401(k) participants. Your tasks will include providing account information, processing investment changes and transactions (such as withdrawals and loans), making account information updates, assisting with website navigation in a UX-driven environment, and helping participants make informed decisions to live easier and better lives.
This is a full-time **hybrid** opportunity requiring you to be in-office just three **(3) days per week** (Tuesday, Wednesday & Thursday). We are open Monday through Friday 8 am to 10 pm (all times are Eastern) and although shifts can start between 8 am to 2 pm and rotate, the preferred shifts for this opening are 10 am to 6 pm, 11 am to 7 pm and 12 pm to 8 pm. Within those boundaries, successful candidates must be available for shifts that vary according to business demands.
Since we serve US customers, our department remains open during **Canadian statutory holidays that don't overlap with US statutory holidays** (Victoria Day, Canada Day, Civic Holiday, Canadian Thanksgiving, Boxing Day, etc.).
**Position Responsibilities:**
+ Providing excellent customer service on approximately 30-40 (inbound) calls per day.
+ Process transactions (account/investment changes, withdrawals, loans).
+ Provide information and insight on retirement accounts the participant may have, typically related retirement plan-specific provisions.
+ Assist customers with the completion of appropriate forms, explain rejections.
+ Keep current with company policies, procedures, and processes.
+ Meet metrics relative to customer feedback (surveys), first contact resolution, productivity, accuracy, and reliability.
+ Recommend client centered resolutions to issues and identify and initiate exceptions within guidelines.
**Qualifications:**
+ Background in customer service (at least 2 years is ideal).
+ Excellent communication skills, both verbal and written are required. Bilingualism in English/Spanish is an asset.
+ Ability to deal with a wide variety of personalities in a professional manner.
+ Confidence to handle unclear/unfamiliar expectations from customers.
+ Assisting callers with website and app navigation/registration/account reset.
+ Managing time effectively within a high volume and fast paced work environment, including the ability to work through multiple cases simultaneously in a timely manner.
+ Aptitude to build positive relationships between customer/company, effectively organize, prioritize and multi-task. Attention to detail.
+ Assuming responsibility and taking ownership until resolution.
+ Capacity to work independently or with minimal direction, within a team.
+ Knowledge of our business policies, procedures, and concepts.
+ Post-secondary education with industry certification is preferred or equivalent work experience.
+ Knowledge of 401k/pension plans (or Canadian equivalents) is an asset.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Gi?i thi?u v? Manulife và John Hancock**
T?p doàn Manulife Financial là nhà cung c?p d?ch v? tài chính qu?c t? hàng d?u giúp m?i ngu?i quy?t d?nh d? dàng hon và có cu?c s?ng v?n toàn hon. Ð? tìm hi?u thêm v? chúng tôi, hãy truy c?p .
**Manulife là Nhà s? d?ng lao d?ng không phân bi?t d?i x?**
T?i Manulife/John Hancock, chúng tôi luôn dón nh?n s? da d?ng. Chúng ta c? g?ng thu hút, phát tri?n và duy trì l?c lu?ng lao d?ng da d?ng tuong t? nhu nh?ng khách hàng mà chúng ta ph?c v?, d?ng th?i thúc d?y m?t môi tru?ng làm vi?c hòa nh?p, d? cao th? m?nh c?a t?ng n?n van hóa và cá nhân. Chúng ta cam k?t tuy?n d?ng, duy trì, thang ti?n và tr? luong m?t cách công b?ng. Ð?ng th?i, chúng ta qu?n lý t?t c? các ho?t d?ng và chuong trình c?a mình mà không phân bi?t d?i x? d?a trên ch?ng t?c, dòng h?, xu?t thân, màu da, ngu?n g?c dân t?c, quy?n công dân, tôn giáo ho?c tín ngu?ng tôn giáo, d?c tin, gi?i tính (bao g?m ph? n? mang thai và các tình tr?ng liên quan d?n mang thai), xu hu?ng tính d?c, d?c di?m di truy?n, tình tr?ng c?u chi?n binh, b?n d?ng gi?i, bi?u hi?n gi?i, tu?i tác, tình tr?ng hôn nhân, tình tr?ng gia dình, khuy?t t?t ho?c b?t k? can c? nào khác du?c pháp lu?t hi?n hành b?o v.
Uu tiên c?a chúng ta là lo?i b? các rào c?n d? dem l?i co h?i ti?p c?n vi?c làm bình d?ng. Ð?i di?n B? ph?n Nhân s? s? làm vi?c v?i nh?ng ?ng viên có yêu c?u di?u ch?nh h?p lý trong quá trình ?ng tuy?n. T?t c? thông tin du?c chia s? trong quá trình yêu c?u di?u ch?nh s? du?c luu tr? và s? d?ng tuân theo pháp lu?t hi?n hành và chính sách c?a Manulife/John Hancock. Ð? yêu c?u di?u ch?nh h?p lý trong quá trình ?ng tuy?n, hãy liên h? v?i .
**Referenced Salary Location**
Halifax, Nova Scotia
**Working Arrangement**
K?t h?p
**Salary range is expected to be between**
$37,425.00 CAD - $62,375.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Halifax, Nova Scotia The Hertz Corporation

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Job Description

Wage: $16.50 per hour
We are looking for a full time **Customer Service and Sales Associate** with a **passion** to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot!
**Hertz** offers a Competitive **Compensation** package! You have the potential to earn a bonus incentive which averages an **additional $7.96** per hour in addition to your hourly pay!
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Discounted Travel, Gym membership and Food
+ Career Growth with hands-on learning
+ Group Health benefits
**Essential Requirements**
The **Customer Service Sales Associate** consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.
**Qualifications:**
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.
**Apply** today and shift your **career** into drive for **tomorrow!**
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.

Representative - Customer Service

Dartmouth, Nova Scotia WESCO

Posted today

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Job Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
This advertiser has chosen not to accept applicants from your region.

Customer Service Professional

Halifax, Nova Scotia Manulife

Posted today

Job Viewed

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Job Description

Are you passionate about being part of a growing business, working with diverse customers, and building relationships that will improve your experience? Then we would love to have you join our **Retirement Services Team** as a **Customer Service Representative** !
Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock experience. This position is part of our US Retirement Participant Center, where you will be responsible for handling inbound requests from 401(k) participants. Your tasks will include providing account information, processing investment changes and transactions (such as withdrawals and loans), making account information updates, assisting with website navigation in a UX-driven environment, and helping participants make informed decisions to live easier and better lives.
This is a full-time **hybrid** opportunity requiring you to be in-office just three **(3) days per week** (Tuesday, Wednesday & Thursday). We are open Monday through Friday 8 am to 10 pm (all times are Eastern) and although shifts can start between 8 am to 2 pm and rotate, the preferred shifts for this opening are 10 am to 6 pm, 11 am to 7 pm and 12 pm to 8 pm. Within those boundaries, successful candidates must be available for shifts that vary according to business demands.
Since we serve US customers, our department remains open during **Canadian statutory holidays that don't overlap with US statutory holidays** (Victoria Day, Canada Day, Civic Holiday, Canadian Thanksgiving, Boxing Day, etc.).
**Position Responsibilities:**
+ Providing excellent customer service on approximately 30-40 (inbound) calls per day.
+ Process transactions (account/investment changes, withdrawals, loans).
+ Provide information and insight on retirement accounts the participant may have, typically related retirement plan-specific provisions.
+ Assist customers with the completion of appropriate forms, explain rejections.
+ Keep current with company policies, procedures, and processes.
+ Meet metrics relative to customer feedback (surveys), first contact resolution, productivity, accuracy, and reliability.
+ Recommend client centered resolutions to issues and identify and initiate exceptions within guidelines.
**Qualifications:**
+ Background in customer service (at least 2 years is ideal).
+ Excellent communication skills, both verbal and written are required. Bilingualism in English/Spanish is an asset.
+ Ability to deal with a wide variety of personalities in a professional manner.
+ Confidence to handle unclear/unfamiliar expectations from customers.
+ Assisting callers with website and app navigation/registration/account reset.
+ Managing time effectively within a high volume and fast paced work environment, including the ability to work through multiple cases simultaneously in a timely manner.
+ Aptitude to build positive relationships between customer/company, effectively organize, prioritize and multi-task. Attention to detail.
+ Assuming responsibility and taking ownership until resolution.
+ Capacity to work independently or with minimal direction, within a team.
+ Knowledge of our business policies, procedures, and concepts.
+ Post-secondary education with industry certification is preferred or equivalent work experience.
+ Knowledge of 401k/pension plans (or Canadian equivalents) is an asset.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Halifax, Nova Scotia
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$37,425.00 CAD - $62,375.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Agent

Dartmouth, Nova Scotia TigerTel

Posted 1 day ago

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Job Description

Job Description

Join the TigerTel Team!

We are searching for passionate individuals to join our team as Full-Time Customer Service Agents in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional service to both commercial and medical clients.

Here's what you can expect:

Schedule:

  • 4-day work week with consistent scheduling (including one weekend day)
  • 11-hour shifts with two 30-minute breaks
  • Set schedule will be determined upon hire

Availability:

  • Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
  • Must live within a reasonable distance to the office
  • Office/Work From Home Blend:
    • After 30 days of in-office training, work two days in the office and two days from home
    • We provide all necessary equipment

Responsibilities:

  • Provide exceptional customer service through phone calls
  • Fast- moving environment, no sales involved
  • Strong communication and data entry skills
  • Ability to speak clearly and comprehend information effectively
  • Familiar with medical terminology a plus

Benefits:

  • Hourly rate of $18.50
  • Benefits package including medical, dental, vision, paid time off, and RRSP with company matching
  • Friendly and supportive work environment

Requirements:

  • Proficient understanding of the English language with excellent grammar and spelling
  • Computer skills proficiency in a Windows environment
  • Reliable internet access with wired connection (no Wi-Fi)
  • Ability to work independently and as part of a team
  • Positive attitude and a willingness to learn

Do you have a passion for customer service and thrive in a fast- moving environment? We want to hear from you!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.



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Customer Service Associate

Halifax, Nova Scotia Savers/Value Village

Posted 1 day ago

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Job Description

Job Description

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

165 Chain Lake Dr, Halifax, NS B3S 1B3

This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Dartmouth, Nova Scotia Savers/Value Village

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

375 Pleasant Street, Unit 101, Dartmouth, NS B2Y 4N4

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