52 Customer Service jobs in Halifax

Job Description

Job Description

TigerTel is seeking passionate individuals to join our vibrant 24/7 answering service team in Dartmouth, Nova Scotia. We offer a rewarding work environment with a flexible work-life balance.

About Us:

TigerTel is a leading provider of virtual receptionist services, dedicated to delivering exceptional customer experiences. We operate 24/7/365, ensuring that our clients always have a friendly and knowledgeable professional available to answer their calls. Our team of dedicated receptionists is committed to providing personalized service that exceeds expectations. We offer a variety of services, including call answering, appointment scheduling, message taking, and more. Join us and become part of a dynamic and supportive team that is passionate about making a positive impact on our clients' businesses.

We are seeking highly motivated and personable individuals. The ideal candidate will possess exceptional communication skills, both written and verbal, and a strong work ethic. Additionally, they should be comfortable working in a fast-paced environment and have a positive and outgoing personality. Experience in customer service or administrative roles is preferred, but not required. If you are a team player who enjoys helping others and making a positive impact, we encourage you to apply.

Minimum Requirements:

• Typing Speed: 35 words per minute
• Audio Comprehension: Ability to accurately understand spoken information
• Language Skills: Strong English language skills both verbal and written, including pronunciation, proper spelling, grammar, and punctuation
• Data Entry: Accurate data entry based on verbal information given

Here's what you can expect:

• Schedules: Enjoy a 4-day work week with a set schedule (Sat or Sun required each week). Holiday work in general is essential. Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
• Office/Work From Home : Get the best of both worlds! After your initial training and development period, you'll split your time between two days in the office and two days working from the comfort of your home. We provide all the equipment you need!
• Fast-paced Customer Service: You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure here!
• Strong Support System: We're all about positive vibes! Expect a friendly and supportive environment with great management and team members.
• Competitive Compensation: We offer an hourly rate of $18.50, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.

Apply today and become part of the TigerTel family!

Job Posted by ApplicantPro

The Canadian Contact Center is seeking **Bilingual Customer Service Representatives** to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe in empowering employees to take initiative and grow within the company.
In our operations team, we love working together and learning from each other, all while serving customers with the highest level of dedication. That's why this role is a mix of in-office and remote work, with team members in the office on Tuesdays through Thursdays. This hybrid model not only supports work-life balance but also fosters collaboration and innovation, which are essential as we strive to grow the business. And of course, we also offer unlimited coffee to keep everyone energized and focused!
**Position Responsibilities:**
+ Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages through inbound calls, email, and chat.
+ Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
+ Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
+ Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
+ Stay updated on products, services, and industry regulations to provide accurate information to customers and support their financial and health goals.
+ Collaborate closely with team members and other departments to resolve complex customer issues and seek support when required.
**Required Qualifications:**
+ Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
+ Proven experience working in a fast-paced customer service environment.
+ Strong technical skills and ability to navigate multiple computer systems and software applications.
**Preferred Qualifications:**
Empower:
+ Ability to inspire confidence in customers.
+ A proactive attitude towards learning and self-improvement.
Serve:
+ Genuine desire to help and serve customers.
+ Flexibility to handle a variety of customer inquiries and issues.
Grow:
+ Willingness to collaborate and support team members.
+ Commitment to personal and professional growth, including seeking feedback and learning opportunities.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Giới thiệu về Manulife và John Hancock**
Tập đoàn Manulife Financial là nhà cung cấp dịch vụ tài chính quốc tế hàng đầu giúp mọi người quyết định dễ dàng hơn và có cuộc sống vẹn toàn hơn. Để tìm hiểu thêm về chúng tôi, hãy truy cập .
**Manulife là Nhà sử dụng lao động không phân biệt đối xử**
Tại Manulife/John Hancock, chúng tôi luôn đón nhận sự đa dạng. Chúng ta cố gắng thu hút, phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân. Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời, chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ.
Ưu tiên của chúng ta là loại bỏ các rào cản để đem lại cơ hội tiếp cận việc làm bình đẳng. Đại diện Bộ phận Nhân sự sẽ làm việc với những ứng viên có yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển. Tất cả thông tin được chia sẻ trong quá trình yêu cầu điều chỉnh sẽ được lưu trữ và sử dụng tuân theo pháp luật hiện hành và chính sách của Manulife/John Hancock. Để yêu cầu điều chỉnh hợp lý trong quá trình ứng tuyển, hãy liên hệ với .
**Working Arrangement**
Kết hợp
**Salary & Benefits**
Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

The Canadian Contact Center is seeking **Bilingual Customer Service Representatives** to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe in empowering employees to take initiative and grow within the company.
In our operations team, we love working together and learning from each other, all while serving customers with the highest level of dedication. That's why this role is a mix of in-office and remote work, with team members in the office on Tuesdays through Thursdays. This hybrid model not only supports work-life balance but also fosters collaboration and innovation, which are essential as we strive to grow the business. And of course, we also offer unlimited coffee to keep everyone energized and focused!
**Position Responsibilities:**
+ Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages through inbound calls, email, and chat.
+ Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
+ Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
+ Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
+ Stay updated on products, services, and industry regulations to provide accurate information to customers and support their financial and health goals.
+ Collaborate closely with team members and other departments to resolve complex customer issues and seek support when required.
**Required Qualifications:**
+ Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
+ Proven experience working in a fast-paced customer service environment.
+ Strong technical skills and ability to navigate multiple computer systems and software applications.
**Preferred Qualifications:**
Empower:
+ Ability to inspire confidence in customers.
+ A proactive attitude towards learning and self-improvement.
Serve:
+ Genuine desire to help and serve customers.
+ Flexibility to handle a variety of customer inquiries and issues.
Grow:
+ Willingness to collaborate and support team members.
+ Commitment to personal and professional growth, including seeking feedback and learning opportunities.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Salario y beneficios**
El salario variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Póngase en contacto con para obtener más información.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

Job Title:
Customer Service Representative-Remote (Bilingual: French / English)
Job Description
Le représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens combattants sont encouragés à postuler.)
The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)
*** DOIT PARLER COURANTEMENT LE** **FRANÇAIS** **ET** **L'ANGLAIS** ***
*** MUST SPEAK BOTH** **FRENCH** **AND** **ENGLISH** **FLUENTLY ***
**DESCRIPTION D'EMPLOI**
Le représentant du service à la clientèle - à domicile (travail à la maison) (bilingue : français / anglais) travaille à domicile et s'interface avec les clients via des appels entrants / sortants et / ou via Internet. Ce poste fournit un soutien au service à la clientèle et la résolution des problèmes courants et des questions concernant les produits et / ou services du client. (Nous acceptons les candidatures pour ce poste sur une base continue. Les anciens combattants sont encouragés à postuler.)
**UNE NOUVELLE CARRIÈRE PROPULSÉE PAR VOUS**
Êtes-vous à la recherche d'un changement de carrière en « travail à domicile » au sein d'une organisation mondiale avant-gardiste qui cultive une véritable culture inclusive et axée sur les personnes et un véritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise qui remporte chaque année les prix « Meilleurs lieux de travail au monde », « Employés les plus heureux » et « Meilleures entreprises pour la croissance de carrière » ? Alors un poste de représentant du service client à distance chez Concentrix est exactement le bon endroit pour vous !
En tant que représentant du service client à distance, vous rejoindrez une équipe organiquement diversifiée provenant de plus de 70 pays où TOUS les membres contribuent et se soutiennent mutuellement au succès et au bien-être de chacun, fièrement unis pour « changer la donne ». Ensemble, nous aidons les marques les plus connues au monde à améliorer leurs activités grâce à des expériences client exceptionnelles et à une innovation technologique. Et en raison de notre croissance continue, nous recherchons des révolutionnaires plus talentueux pour rejoindre notre objectif, des personnes aussi passionnées que nous par l'offre d'expériences de service client exceptionnelles.
**CROISSANCE DE CARRIÈRE ET DÉVELOPPEMENT PERSONNEL**
Il s'agit d'une excellente opportunité de « travail à domicile » qui vous permettra de réimaginer un tout nouveau parcours professionnel et de vous faire des « amis pour la vie » en même temps. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour réussir. De plus, chez Concentrix, il existe un réel potentiel de croissance professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont été promus de l'intérieur ! C'est pourquoi nous proposons une gamme de programmes GRATUITS d'apprentissage et de développement du leadership, conçus pour vous mettre sur la voie du type de carrière que vous avez toujours envisagé.
**CE QUE VOUS FEREZ DANS CE RÔLE**
En tant que représentant du service client travaillant à domicile, vous :
+ Fournir un support client entrant à l'aide d'un guide de flux d'appels dans la langue préférée du client
+ Aider les clients à résoudre les problèmes techniques de base
+ Suivre, documenter et récupérer des informations dans des bases de données
+ Maintenir une connaissance approfondie des produits et/ou services des clients, tels que : les téléphones intelligents, les tablettes, les ordinateurs et les appareils portables ; Une connaissance d'iOS et/ou de MacOS, ou d'une technologie comparable, est préférable.
+ Proposer des produits et/ou services supplémentaires
+ Offrez des expériences client expertes. avec le sourire.
**VOS QUALIFICATIONS**
Vos compétences, votre intégrité, vos connaissances et votre véritable compassion apporteront de la valeur et du succès à chaque interaction client. Les autres qualifications pour notre rôle de représentant du service client (à distance) comprennent :
+ La capacité de parler couramment le français et l'anglais
+ 1+ an d'expérience en service client
+ Un diplôme d'études secondaires ou GED
+ Un environnement calme et sans distraction pour travailler à la maison
+ Maîtrise du multitâche rapide
+ Désir d'apprendre de nouvelles technologies
+ Solides compétences en navigation informatique et connaissance des ordinateurs
+ Un ordinateur de bureau ou un ordinateur portable pour effectuer des tests sur PC et Internet ; Un ordinateur de travail peut être fourni selon le poste offert, mais n'est pas garanti (sera discuté plus en détail avec un recruteur)
+ Internet haut débit (pas de sans fil/hotspots ni satellite) et un smartphone
**QU'Y A-T-IL POUR VOUS**
L'une des convictions culturelles de notre entreprise dit : « Nous défendons nos collaborateurs. » C'est pourquoi nous investissons considérablement dans nos solutions révolutionnaires, notre infrastructure et nos capacités pour garantir le succès à long terme de nos équipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre cheminement de carrière et dans votre développement personnel. Dans ce rôle, vous bénéficierez également de :
+ Le salaire de base pour ce poste est de 16 $ à 25 $de l'heure (le taux de rémunération ne sera pas inférieur au salaire minimum applicable), assorti de primes proportionnelles à la performance individuelle et à celle de l'entreprise. Le salaire réel varie en fonction du lieu de travail, des qualifications, des compétences, de la formation, de l'expérience et des aptitudes. Les employés admissibles à ce poste bénéficient d'avantages sociaux tels qu'une assurance médicale, dentaire et ophtalmologique, un programme complet d'aide aux employés (PAE), un régime enregistré d'épargne-retraite (REER), des congés payés et des jours fériés, ainsi que des journées de formation rémunérées. Nous acceptons les candidatures pour ce poste en continu.
+ Option d'inscription DailyPay pour accéder au paiement « en avance », quand vous le souhaitez
+ Formation rémunérée et primes basées sur la performance
+ Opportunités lucratives de primes de recommandation d'employés
+ Opportunités de réseautage d'entreprise avec des groupes organisés sur les sujets suivants : Réseau de femmes, Professionnels noirs, Fierté LGBTQ+, Capacité (Handicaps), Dynamique (Neurodiversité), Femmes dans la technologie, Champions OneEarth, et plus encore
+ Programmes de santé et de bien-être avec des partenaires formés pour vous aider à promouvoir une vie en bonne santé
+ Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant
+ La commodité du travail à domicile
+ Programmes et événements qui soutiennent la diversité, l'équité et l'inclusion, ainsi que la citoyenneté mondiale, la durabilité et le soutien communautaire
+ Célébrations pour la Journée Concentrix, la Journée d'appréciation des acteurs du changement, la Semaine du service client, la Journée mondiale du nettoyage, #MyOneEarthPromise, et plus encore
**RÉIMAGINEZ LA MEILLEURE VERSION DE VOUS !**
Si tout cela vous semble être la prochaine étape idéale dans votre parcours professionnel, nous souhaitons avoir votre avis. Postulez dès aujourd'hui et découvrez pourquoi plus de 440 000 personnes qui changent la donne dans le monde entier appellent Concentrix leur « employeur de choix ».
**JOB DESCRIPTION**
The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
As a remote Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative working from home, you will:
+ Provide inbound customer support using a call flow guide in the customer's preferred language
+ Help customers resolve basic technical issues
+ Track, document, and retrieve information in databases
+ Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
+ Offer additional products and/or services
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:
+ The ability to speak fluent French and English
+ 1+ year of customer service experience
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Strong computer navigation skills and PC knowledge
+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $16-$25/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN, ON, Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status. Currently, this position may be performed only in the following provinces/territories: AB ( , BC ( , MB ( , NB ( , NL ( , NS, ( ON , PE ( and SK ( .

Start date: November 3, 2025 Bilingual Customer Service Representative (Banking) Bilingual customer support opportunity in the insurance and retirement services sector. Hybrid work model in Montreal or Halifax with rotating shifts to serve clients nationwide. We are hiring 13 professionals with strong communication skills and contact center experience. Paid training, career development, and flexible scheduling included.What is in it for you: • Start date: November 3, 2025• Hourly salary of $26.28.• 6-month contract with potential for permanent hire.• Full-time weekdays, 37.5 hours per week.• Rotating schedule to support customer calls across multiple time zones.• Hours of operation: 8 am to 8 pm EST.• Hybrid work: in-office Tuesday to Thursday.• Locations: Montreal, QC or Halifax, NS.• Number of openings: 13 positions.Responsibilities: • Handle increasingly complex service requests at first point of contact.• Provide accurate and complete information about Canadian retirement products.• Use multiple systems to investigate and resolve customer inquiries.• Assist customers with completing forms and satisfying policy requirements.• Respond to inquiries related to investment and retirement policies.• Identify trends in client feedback and recommend service improvements.• Recommend client-focused solutions within operational guidelines.• Collaborate with peers to maintain a high level of service quality.• Stay current with company procedures, systems, and policy updates.• Meet performance expectations for productivity, accuracy, and customer experience.• Process transactions as required while maintaining data privacy standards.• Support fraud prevention and account protection efforts.What you will need to succeed: • Post-secondary education with relevant certification preferred, or equivalent work experience.• 1+ year of contact center experience.• Strong customer service orientation and professional communication skills.• Bilingual in English and French to support clients in both languages.• Ability to build positive relationships with customers and team members.• Capable of working independently with minimal supervision.• High attention to detail with strong multitasking and time management skills.• Confident handling high-volume and fast-paced environments.• Comfortable learning and using multiple systems and platforms.Why Recruit Action? Recruit Action (agency permit: AP- ) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.# MFCJP

**Wage:** $17.50/hr
**Job Description:**
The **Instant Return Representative** is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
**Responsibilities:**
+ Providing exemplary customer service by managing the vehicle return process in compliance with Hertz's policies and procedures.
+ Resolving customer service concerns and issues professionally and effectively.
+ Inspecting the returning vehicle, recording any new damage, and completing the required documentation.
+ Collecting damage costs for minor damages as outlined by company policy and procedures.
+ Driving continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
+ Adhering to all company policies and procedures.
+ Providing directions in a courteous and expeditious manner.
+ Following guidelines of the customer service training provided to employees and successfully resolving customer issues, leaving customer with a positive experience.
+ Offering extra service as appropriate, such as general directions, assisting with luggage and responding to other customer requests as appropriate.
+ Ensuring accident/incident report is entered into the system and where appropriate any costs for damage is charged to customer when closing rental.
+ Paying extra attention to windshield chip/crack and if detected charge customer when closing rental.
+ Providing customer with final invoice and explaining all charges in a courteous manner.
+ Performing any other related duties as assigned by management.
**Qualifications:**
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. All employment is contingent on the successful completion of a background screen.
**Apply**  today and shift your  **career**  into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off of the base rate of any standard Hertz Rental   
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

**Description**
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
375 Pleasant Street, Unit 101, Dartmouth, NS B2Y 4N4

**Description**
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
165 Chain Lake Dr, Halifax, NS B3S 1B3