22 Customer Service jobs in Lethbridge

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

1708 Mayor Magrath Drive South, Lethbridge, AB T1K 2R5

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

1708 Mayor Magrath Drive South, Lethbridge, AB T1K 2R5

Job Description

Ready to Drive the Future of Cattle Health Through Operational Excellence? TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.Our team and what we will accomplish together At TELUS Agriculture & Consumer Goods (TAC), we're not just about technology we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you'll find a high-performance culture that's as personally fulfilling as it is professionally rewarding.What you'll do We are looking for a dedicated and proactive representative to join our Warehouse & Customer Service team. The ideal candidate will be responsible for a variety of tasks that ensure the smooth operation of our warehouse and support our veterinary services. This role requires someone who is comfortable with physical work, has a keen eye for detail, demonstrates a sense of urgency and can provide excellent customer service both in person and over the phone.

• Engage with clients over the phone, ensuring their orders are accurately recorded and processed.
• Assist clients who visit in person, providing excellent customer service and addressing their needs.
• Collaborate with the warehouse team to pick and verify client orders, ensuring accuracy and timeliness.
• Coordinate with suppliers to receive and organize incoming products, maintaining inventory accuracy.
• Drive short to medium distances daily to deliver client orders, ensuring timely and safe delivery.
• Support veterinarians with surgery suite maintenance and other tasks as needed.
• Maintain a clean and organized warehouse environment.
• Ensure veterinary laundry is cleaned and ready for use.

• Experience working with cattle is a definite asset but not necessarily required.
• Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver's abstract will be needed.
• Willingness to drive short to medium distances daily.
• Experience with computer software in a Windows environment.
• Familiarity with the agriculture industry and comfort with challenging work conditions.
• Ability to lift and push up to 50 lb and work for extended hours in all weather conditions.
• Regular hours are 9am to 5pm, but willingness to work past 5pm to complete daily tasks.
• Ability to work independently and as part of a collaborative team.
• Ability to work outside at all times of the year.

• Familiarity with veterinary practices and procedures.
• Knowledge of agricultural equipment and its maintenance.
• Experience in a customer service role, particularly in an agricultural or veterinary setting.

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn't matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let's make the future friendly.

Accessibility

TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Description

Are you an Administrative Professional with exceptional customer service skills looking for an opportunity to be part of a great team in a busy collision center?

Do you want the opportunity to learn and develop so you can grow your career?

If you answered yes to these questions, Fix Auto is the place for you!

We are looking for a passionate and committed Customer Service Representative to join our team in Lethbridge. At Fix Auto, we are committed to delivering the highest degree of customer satisfaction through superior workmanship and service. As our customer service representative, you will be the face of our company and play a critical role in our customer satisfaction.

Our ideal candidate thrives in a fast-paced environment where every day is different. Their customer service skills are second to none and their approach can change quickly to deal with different situations and people. The successful candidate can expect to earn between $18 and $20 per hour.

Responsibilities:

• Assist customers in person, over the phone, and through e-mail and provide information on where their vehicle is in the repair process.
• Complete booking for estimates and vehicle repairs.
• Work closely with estimators and production managers to ensure repair orders are correct and submitted to Insurance companies for payment.
• Support front office operations and various departments in the collision centre.
• Other duties as assigned.

Our Ideal Requirements:

• Experience in private or public insurance or the collision industry is considered an asset, but not required.
• Exceptional customer service and communication skills with the ability to provide service that is fast, easy, caring, right and clear.
• Superior interpersonal skills with the ability to adapt your approach to different personalities.
• Excellent organizational skills to be able to maintain and manage our courtesy vehicle fleet.
• A team player with a positive attitude who is able to work in a fast-paced environment.
• A valid Driver’s license.

Why our Employees CHOOSE Fix Auto Lethbridge:

• Competitive compensation plan and industry-leading benefits.
• Short- and Long-Term Disability benefits so that you have income support in the event you become unwell.
• Employer-matched RRSP plan to assist you in planning for the future.
• Legend Awards program so that you can travel on us, starting at 5 years!
• Opportunity for training, development, and career growth within Fix Auto.
• Support from management and other team members to help you succeed.
• We are passionate about the work we do and our employees.
• We are busy year-round, with a lot of work as a result of our strong insurance partner relationships.

Job Description

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.

Job Title

Customer Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

$16.00/hr.

Summary

Customer Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Customer Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.

The ideal Customer Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.

Core Competencies

• A Positive and Hardworking Attitude . A willingness to go the extra mile to provide customers with the best possible shopping experience.
• Strong Communication Skills . Ability to clearly communicate with customers and other staff.
• Resilience . Ability to remain calm and navigate through high stress situations

Behaviour & Skills

• Customer Service
• Excellent time management & attention to detail
• Excellent teamwork & collaborative abilities
• Confident & articulate communication
• Trustworthy & positive attitude
• Understanding of pet nutrition & needs
• Ability to lift 50lbs

Job Responsibilities

Customer Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:

Customer Service

• To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
• Operate cash registers and accurately handle cash.

Store Appearance

• Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.

Employee Service

• Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.

System Maintenance

• Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.

Self-Development

• Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).

A Day in the Life of a Customer Service Representative

Each day as a Customer Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)

Schedule

• Full-time Customer Service Representatives are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.
• Shifts are determined at the discretion of the Store Manager.

Compensation

$16.00/hr.

Benefits .

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance