Explore numerous customer service job opportunities in 998 Customer Service jobs in Ontario
Customer Service Representative
Posted 1 day ago
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With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.
**POSITION: Customer Service Representative**
**DEPARTMENT: Value Stream**
**LOCATION: Waterloo, ON**
**Position Summary**
Customer Service Representatives (CSR's) are key roles in our Value Stream. This role will correspond with our global commercial team and Channel Partners. Processing customer orders, providing status updates on orders, and coordinating warranty claims and material returns. CSR's work closely with all teams in the value stream to provide superior service to our customers.
**Essential Functions**
+ Ensuring customer PO's meet compliance standards
+ Order entry and maintenance per standard operating procedures
+ Coordinating with value stream team to execute on customer orders
+ Keeping customers informed of any changes with their orders
+ Provide Order acknowledgments and other required documentation to customers
+ Addressing warranty claims, coordinating Return Materials Authorizations (RMA's) and Order Change Notices (OCN's)
**Knowledge, Skills, and Abilities**
**_EDUCATION_**
+ Related post-secondary education or equivalent experience is required.
+ A technical post-secondary or equivalent degree is preferred.
**_EXPERIENCE_**
+ 2-4 years of related experience with a proven customer service track record in technical sales environment
+ Prior experience in a manufacturing environment is desired.
**_COMPETENCIES_**
+ A Customer Obsession Mindset and passion for technical sales is required.
+ Demonstrated ability and experience working in a dynamic, deadline-oriented environment is required.
+ Excellent attention to detail
+ Ability to multi-task and or pivot where required
+ Excellent verbal and written communication and organizational skills are required.
+ Proficiency in Microsoft Office applications is required.
+ Familiarity with ERP Systems strongly desired. JDE experience preferred.
+ Working knowledge of industrial equipment, previous experience with a manufacturing ERP system and basic ability to read/interpret engineering drawings would be great assets to accelerate onboarding.
**Physical Environment and Environmental Factors**
+ Regularly works in an office setting.
+ Frequently required to stand, sit, talk, and hear
+ Must be able to work in front of a computer for a large portion of the day. May occasionally lift up to 20lbs
_Quadro Engineering Corp. is committed to providing a barrier-free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request._
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
**IDEX is an Equal Opportunity Employer** . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.
**Attention Applicants:** If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
**Job Family:** Sales
**Business Unit:** Quadro
Customer Service Representative
Posted 3 days ago
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Job Description
Overview: In this role, you will serve as a key liaison between Internal teams supporting Fiserv merchants and our warehouse operations teams, ensuring timely resolution of issues while fostering strong relationships. The right candidate will be able to combine problem-solving and communication skills to minimize service disruptions and help to enhance merchant satisfaction. This position requires a proactive approach to account management and a commitment to delivering high-quality support within defined SLAs.
What You'll Do:
- Act as a primary point of contact for internal inquiries, ensuring resolution within SLA and maintaining strong client relationships.
- Collaborate with internal operations teams to troubleshoot and resolve merchant issues efficiently.
- Analyze incoming requests to identify root causes and recommend process improvements.
- Communicate clearly and professionally with internal stakeholders.
- Provide timely reporting, follow-up, and escalation of issues to appropriate teams.
- Maintain accurate documentation of internal interactions and resolutions. -Work in an office environment, primarily at a desk using a computer for data analysis and communication.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Required Skills & Experience:
- 2+ years of experience in customer service, administrative support, and account/relationship management.
- Proven ability to manage multiple priorities independently in a fast-paced environment.
- Strong proficiency with Windows PC, Microsoft Excel, Outlook, and Teams.
- Excellent verbal and written communication skills with a customer-first mindset.
-Demonstrated ability to build and maintain professional relationships with clients and internal teams. Preferred Qualifications:
- College degree or equivalent work experience.
- Familiarity with payment processing and Fiserv's platforms, systems, and operational areas.
- Adaptability in dynamic environments with shifting priorities.
- Strong analytical and problem-solving skills.
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Hertz propose un régime de rémunération compétitif! Vous avez la possibilité de gagner une prime incitative qui s'élève en moyenne à 7,96 $ supplémentaires de l'heure en plus de votre salaire horaire!
Wage: $8.00 per hour
We are looking for full time **Customer Service and Sales Associate** with a **passion** to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot!
**Hertz** offers a Competitive **Compensation** package! You have the potential to earn a bonus incentive which averages an **additional 7.96** per hour in addition to your hourly pay!
**Avantages et Bénéfices:**
Non seulement vous faites partie d'une organisation où vous stimulez votre potentiel, alimentez votre passion! Voici quelques avantages et réductions: ·
+ 40 % de réduction sur toute location Hertz standard
+ Réduction sur les voyages et la nourriture
+ Croissance de carrière avec apprentissage pratique
**Le Nécessaire Requis:**
**Description de l'emploi:**
**L'associé aux Ventes du Service à la Clientèle** consulte les clients sur leur location Hertz. Maximiser les opportunités de revenus en proposant activement des produits et services et en surmontant les objections des clients. Veiller à ce que le client reçoive un service client et un support commercial de classe mondiale.
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
**Essential Requirements**
The **Customer Service Sales Associate** consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.
**Qualifications:**
Solides compétences en communication orale et écrite. Doit avoir la capacité d'établir des relations avec les clients. Ce poste nécessite une forte polyvalence. La capacité à vendre et à surmonter les objections des clients. Faire preuve d'un haut niveau d'appropriation, de responsabilité et d'initiative. Tout emploi dépend de la réussite d'un écran d'arrière-plan.
**Postulez** aujourd'hui et faites évoluer votre **carrière** vers la conduite de **demain** !
**Qualifications:**
Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.
**Apply** today and shift your **career** into drive for **tomorrow!**
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Customer Service Representative
Posted 17 days ago
Job Viewed
Job Description
**Essential Duties and Tasks**
+ Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
+ Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
+ Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
+ Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
+ Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
+ Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
+ Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
**Qualifications, Education and Experience**
+ HS/GED required; AS preferred
+ 5-8 years' experience in a related field experience in a related field required.
+ This position has no leadership duties.
+ Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
+ Maintains strict confidentiality and protects privacy of confidential/sensitive information.
**Schedule**
+ Shift schedule is from 9 am - 5:30 pm
+ Fully on-site
**Why ProAmpac**
+ Competitive compensation and comprehensive benefits
**Apply Today**
ProAmpac is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace. Accommodation is available during the hiring process and on the job, in accordance with the Ontario Human Rights Code and AODA. If contacted, please let us know if you require support - we'll work with to ensure respectful, appropriate accommodation.
**Job Category:** Customer Service
Full-Time
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Customer Service Representative
Customer Service Representative:
Position Overview
High volume Desjardins Insurance Agent, located in Newmarket, seeking outgoing career-oriented professional to join our growing team of insurance professionals. As a Agent team member, you will possess superior customer service skills. Our environment is based on mutual respect where you will be making your own decisions while getting maximum support from the Agent.
Main Responsibilities
Assisting our customers with their payments/billing
Execute changes to customer auto and home insurance policies
Communicate with car dealerships and lawyers offices
Follow up on underwriting documentation requests
Liaise with the Desjardins Marketing Representative
Email correspondence
Answer customer incoming phone calls
Provide overall excellent customer service experience.
Qualifications
OTL License is preferred, but not required at hiring
LLQP Life Insurance License is preferred, but not required at hiring
Excellent communication skills both written and oral
Out-going personality that enjoys speaking with people
Superior social media skills- Facebook, Linkedin, Twitter
Attention to detail
Ability to work independently and in a team environment
Self-Motivated
Superior computer skills
Social media savvy
Compensation
We offer a competitive compensation package which includes base salary, commission, bonus, health and dental benefits, paid vacation, personal and sick time off
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Company Description
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.
As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!
Job DescriptionThis position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Have a passion for food and knowledgeably handle all customer questions or comments confidently.
- Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
- Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
- Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
- Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
- Perform designated opening and closing procedures and offer assistance to other team members as requested.
- May be requested to undertake other related duties on a periodic basis.
- Superior customer service, organizational and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment:
- Required to stand for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
Customer Service Representative
Posted today
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Job Description
Job Description
We are looking for a Customer Service Representative to work with us for a 1 year maternity leave. We are a global ink manufacturer and distributor that has been supplying printing inks for more than 250 years.
As one of the leading printing ink specialists and raw material manufacturers worldwide, we not only offer a wide range of modern ink products as well as the raw and auxiliary materials, but most importantly we put a whole lot of pride, passion, and commitment into what we do!
What you’ll do
- Enter orders provided by customers
- Coordinate with Production / Logistics to ensure required service levels of our customers are met or exceeded
- Work with sales team to ensure pricing is accurate
- Communicate and coordinate with mobile and offsite technicians to ensure orders are entered and shipped as requested
- Communicate with customers to address any concerns they might have with pricing, invoicing, shipments, orders etc
- Enter consignment counts & billing
- Ensure invoicing is completed and dispatched to customers
- Other duties as required
Skills and Qualifications:
- Motivated, self-starter
- Excellent customer service skills
- Good computer skills
- Excellent communication skills and ability to multi-task
- Bilingual in English & French would be an asset
- Proficient with Microsoft Office Suite
- Experience with SAP would be a benefit
Pay $20.00 per hour
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Customer Service Representative
Posted today
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Job Description
Customer Service Representative - Desjardins Insurance Agent Team Member
Location: Barrie, ON
Type: Full Time
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!
Desjardins is the largest cooperative financial group in Canada, and one of the largest employers in the country.
Everyday is an adventure and you will be there to help your community and clients achieve their goals and protect their families with tailored solutions that are unique to their individual needs.
Your role with a Desjardins Agent is crucial to Desjardins success as our clients are at the heart of everything we do. You'll support clients for all of their insurance needs, through inbound and outbound calls, digital channels.
An opportunity for you to grow, learn and lead, you'll be supported in your professional development and encouraged to grow a rewarding, succesful career with us.
Responsibilities:
With each conversation you will be playing a key role in the clients happiness and representing the Desjardins brand. you will:
- Provide customers with the best solutions and offer advanced guidance and expertise on how Desjardins products can help them meet their Insurance needs now and in the future.
- Deliver outstanding inbound and/or outbound advice and service and/or sales for transactions related to Insurance products and services with an aim to provide complete and correct solutions the first time.
- Act as a process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.
- Work towards achieving set goals while being an ambassador for innovation by offering exemplary experiences and trusted advice.
- Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Work with the agent to establish and meet marketing goals.
Bring your best and have fun! This is your chance to make an impact and define your career! Embrace the challenge and make meaningul contributions that help deliver results, achieve a rewarding career and support our clients!
You are the voice of Desjardins! Every interaction makes a difference in the lives of our clients!
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Proactive in problem-solving
- Dedicated to customer service
- Ability to multi-task
- Ability to make presentations to potential customers
- Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience
- Property & Casualty license (preferred/must be able to obtain)
- We will help successful candidates obtain licensing
Training will be provided for approved candidates.
Competitive compensation package with salary, uncapped commission, vacation and personal days, benefits. (Expected earnings: $50,000+)
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees
We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Customer Service Representative - Desjardins Insurance Agent Team Member
Location: Pickering, ON
Type: Full Time
Position Overview:
Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent growth potential.
Responsibilities:
- Contact leads, schedule appointments, and identify customer needs.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Work with the agent & team to establish and meet productivity goals.
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Proactive in problem-solving
- Dedicated to customer service
- Ability to multi-task
- Ability to make presentations to potential customers
- Property & Casualty license (OTL)
- Life Licence Qualification Program (LLQP ) preferred
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Description
Essential Duties and Tasks
- Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
- Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
- Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
- Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
- Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
- Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
- Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
Qualifications, Education and Experience
- HS/GED required; AS preferred
- 5-8 years' experience in a related field experience in a related field required.
- This position has no leadership duties.
- Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
- Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Schedule
- Shift schedule is from 9 am - 5:30 pm
- Fully on-site
Why ProAmpac
- Competitive compensation and comprehensive benefits
Apply Today
ProAmpac is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace. Accommodation is available during the hiring process and on the job, in accordance with the Ontario Human Rights Code and AODA. If contacted, please let us know if you require support - we'll work with to ensure respectful, appropriate accommodation.