18 Hatch jobs in Mississauga

Technical Services Advisor

Mississauga, Ontario Graphic Packaging International, LLC

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Technical Services Advisor
Requisition ID: 10987
Location:
Mississauga, ON, CA, L5S 1L9
Department: Quality
Travel: Up to 100%
**If you are a GPI employee, please click the Employee Login before applying. ( Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.**
**With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.**
**If this sounds like something you would like to be a part of, we'd love to hear from you.**
**A World of Difference. Made Possible.**
**POSITION PURPOSE**
The Technical Services Advisor is responsible for determining the validity of a quality claim, provides technical support during material or packaging machine qualifications and proactive visits to ensure customer satisfaction. Performs as the Subject Matter Expert of GPI Products and various manual, high speed, mechanical or automatic packaging machinery.
+ Higher level position within the Technical Services team.
+ Perform as a Technical Service Advisor with the ability to fully understand carton quality functions and troubleshoot complex critical to quality (CTQ) issues.
+ Possesses advanced understanding of a wide range of high-speed packaging machinery systems and carton styles.
+ Work closely with sales and the operations team to communicate carton quality issues.
+ Directly involved in customer management of complex situations and events, together with follow-up within GPI organizations. This position requires increased exposure across the GPI organization and involvement on cross-functional project teams.
+ Supervise, direct and train customer technicians on complex mechanical/set-up procedures for high-speed packaging equipment.
+ Support GPI carton manufacturing and sales teams on process and design improvement projects.
**JOB FUNCTIONS**
+ Must be prepared to travel 80%-90% of the time on short notice. This includes domestic and international travel.
+ Competent in standard mechanical skills for various makes of packaging machinery. Performs or can direct maintenance, setup, timing, testing and troubleshooting of components and mechanical systems of packaging machinery.
+ Responsible for higher-level diagnosis of mechanical or set-up issues on a wide range of packaging machinery.
+ Required to be conversant with carton converting processes and organizations at multiple GPI plant locations. Must demonstrate understanding of carton to quality (CTQ) characteristics, and relationship of carton characteristics to packaging machinery operation.
+ Has authority to quarantine, scrap or arrange return of suspect cartons, and request replacement stock.
+ Must demonstrate ability to analyze customer defective material reports (DMR's) and quarantined cartons and to pass detailed information and carton samples back to GPI representatives at carton manufacturing plants.
+ Ability to run suspect cartons on customer's machinery by leveraging all possible solutions. When follow-up action is required with GPI sales, converting, or engineering organizations, must demonstrate full integration with the processes and people involved, and be fully effective at utilizing reporting and documentation systems involved.
+ Required to demonstrate excellent customer handling, troubleshooting, and problem-solving skills. Can develop productive working relationships with customers and acting proactively to improve their experience with GPI products. Diffuse a potentially aggravated situation with the customer and build trust that GPI is the preferred supplier.
+ Participates in a wide variety of service, engineering, and carton activities, including the development, processing, and follow up of specifications during machinery testing, debug, start up, and during development and field testing of new carton styles.
+ Required to interface effectively with GPI sales, converting operations, and CI organizations when reporting carton quality issues and working on follow-up actions.
+ Participates in customer focused process improvement initiatives, cost reduction initiatives, and product development projects as a primary representative of the Technical Services group.
+ Required to conduct training with customer staff in areas of safety, operation, and maintenance of machinery equipment, and proper carton handling procedures.
+ Responsible for arranging and managing travel, the preparation of expense reports, service reports, trip reports and the management of business expenses.
+ Must complete all required safety training and follow safety policies.
+ Other duties as assigned.
**JOB SPECIFICATIONS**
+ 5 or more years' experience in the area of field service and carton converting operations or Two-year technical degree and 4 or more years' experience and/or formal training in the area of packaging machinery field service.
+ Must possess a passport and valid driver's license with a good driving record.
+ Demonstration of highly effective interpersonal skills when dealing with customers.
+ Demonstration of highly effective problem-solving skills, customer production issue follow-up.
+ Must have basic Microsoft Office Skills.
+ Salesforce and SAP knowledge preferred.
**Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law. (
This advertiser has chosen not to accept applicants from your region.

Industrial Technical Services Representative

Brampton, Ontario WM

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**I. Job Summary**
Partners with Industrial Sales team to drive industrial and hazardous waste sales revenue growth. Provides customer service and support for internal and external customers. Applies technical knowledge to consult with existing and potential customers on transportation and disposal options.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other additional duties may be assigned.
+ Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes.
+ Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms.
+ Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquires, and resolves customer issues.
+ Develops economic and practical solutions for customers using competitive pricing tools. Develops customized proposals and prepares correspondence.
+ Effectively utilizes, coordinates and cultivates relationships with internal and external customers.
+ Contributes to the achievement of the assigned territory revenue goals for the Manufacturing and Industrial (M&I) sales teams.
+ Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates and new service offerings.
+ Leverages existing customer relationships to identify new waste stream opportunities.
+ Drives new opportunities through the use of written correspondence, collateral materials, email, and phone calls.
+ Provides leads to account managers and program managers using WM sales management tools.
+ Conducts effective probing of inbound customer calls to identify the proper methodology to close the customer.
+ Assists account mangers with receivables and collections issues.
+ Handles inbound customer calls and referrals from account managers.
+ Delegates data entry, manifest preparation, filing and other basic administrative tasks to Industrial Sales Coordinators.
**III. Supervisory Responsibilities**
This job has no direct supervisory responsibilities.
**IV. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
+ Education: High School Diploma or GED (accredited).
+ Experience: One (1) year of relevant work experience (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
+ Applicable regulatory training.
C. Other Knowledge, Skills or Abilities Required
+ Knowledge of hazardous waste regulations, DOT requirements, and corporate policies and procedures required. Requires proven experience with Microsoft Word, Excel, and PowerPoint. Requires superior interpersonal skills for internal and external interactions.
LANGUAGE SKILLS:
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, general business periodicals, professional journals, technical procedures, and governmental regulations required. Ability to write routine reports and correspondence required. Ability to speak effectively before groups of customers and/or employees of organization is required.
MATHEMATICAL SKILLS:
+ Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required. Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference and volume is required.
REASONING ABILITY:
+ Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. Ability to deal with and solve practical problems is required.
**V. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
+ Required to exert physical effort in handling objects less than 30 pounds rarely;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is: office setting.
The expected base pay range for this position across Canada is $55,000 - $70,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for commission.
**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
**If this sounds like the opportunity that you have been looking for, please click "Apply."**
Equal Opportunity Employer: Minority/Female/Disability/Veteran
This advertiser has chosen not to accept applicants from your region.

Technical Specialist - Network Services

Toronto, Ontario Encore

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Position Overview
The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, Director, Event Technology, Director of Project Management.
**Key Job Responsibilities**
Equipment Operation
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
- Troubleshoots technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
**Customer Service**
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
- Understands and fosters the hotel/client relationship.
**Training/Staff Development**
- Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
- Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
- Develops self as subject matter expert in discipline of specialty.
- Stays current with technology and industry trends.
**Event Supervision**
- Performs advanced work (pre/during/post event) with operations team members.
- Supervises and directs other technicians during an event.
**Equipment Maintenance**
- Assists team with proper security, storage, transportation, and maintenance of equipment.
- Performs inventory and forecasting of equipment needs.
**Job Qualifications**
- Bachelor's Degree is preferred.
- 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
- 3-4 years of customer service or hospitality experience is preferred.
- Internal Team Members must meet all Training requirements to be eligible to apply for this role.
- Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. Experience must be signed off by DPM or higher.
- New Encore team members must validate/complete all Training requirements within 60 days of hire date.
- Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
- Strong customer, client and coworker interface experience and abilities.
- A valid driver's license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
**Competencies**
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Demonstrates Self-Awareness
Drive Results
- Ensures Accountability
See The Big Picture
- Decision Quality
- Manages Complexity
Value People
- Collaborates
Hourly Pay Range: $31.12 - $38.13
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-FA1
#INDCAN
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
This advertiser has chosen not to accept applicants from your region.

Project Management Intern - Construction (Field Opportunity)

Toronto, Ontario Burns & McDonnell

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Description**
Our Engineering Interns are responsible for performing tasks requiring the application of standard engineering techniques and procedures. This includes standard design of engineering systems, correcting and updating designs, assisting lead engineers with various project duties, and other duties as assigned.
Specific assignments and project work vary depending on the market segments. Please see below for information on each market:
Construction
The Construction group is responsible for construction phase services in the design-build process and support for safety and health, estimating/pre-construction, field operations, quality, project management. Our team utilizes multiple project execution approaches - including self-perform, multi-subcontractor, construction only and program management.
**Qualifications**
+ Pursuing a Bachelor's degree in Construction Management, Engineering or related field from an accredited program.
+ Prior internship and/or related consulting experience Preferred
+ Actively involved in campus, community or other volunteer activities or organizations.
+ Excellent verbal and written communication skills.
+ Strong problem solving and analytical skills.
+ Basic knowledge and experience in Microsoft Office programs, including, Word, Excel, PowerPoint and Outlook.
+ Demonstrated leadership skills.
+ Self-motivated and eager learner, aptitude to grow and develop within the field.
**Benefits**
Interns may participate in our 401(k) retirement program provided plan eligibility requirements are met. Sick leave is accrued based on the actual number of hours worked. For more information, please visit the Benefits & Wellness page.
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
**Job** Intern
**Primary Location** CA-ON-Toronto
**Schedule:** Full-time
**Travel:** Yes, 5 % of the Time
**Req ID:**
**Job Hire Type** Intern #LI-KO #CDB
This advertiser has chosen not to accept applicants from your region.

Manager, New Equipment Project Management - Canada

Mississauga, Ontario Otis Elevator Company

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

**Date Posted:**

**Country:**
Canada
**Location:**
LOC The Queensway East,Mississauga,Ontario,L4X 2Z5,Canada
Otis Elevator Company is searching for a highly motivated **Manager, New Equipment Project Management** to provide direction, support, and leadership to a team of New Equipment project managers, while working to drive continuous improvement in our New Equipment Sales and Installation Processes.
**Essential Responsibilities**
+ Lead a team of New Equipment project managers and focus on driving efficiency, cost containment, and customer satisfaction.
+ Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service.
+ Ensure adherence to the New Equipment Sales Installation Processes and verify timely execution of deliverables, and work with general managers to drive the weekly SIP meetings.
+ Review awarded projects, triage, and distribute amongst team ensure proper project loading.
+ Monitor project metrics for respective group, and work with general managers to develop action plans as needed.
+ Oversight of contract activities from the project award stage to completion of the elevator and escalator installation of New Equipment and provide a progress review of projects to ensure that contract documents are consistent with the required scope of the project.
+ Communicate directly with multiple representatives of the general contractors, owners, building managers, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment.
+ Collaborate with the internal sales staff, new equipment and/or New Equipment superintendents and senior leadership to ensure a successful project from both the financial and customer perspectives.
+ Conduct job site visits and attend customer meetings as needed.
+ Oversee customary construction process duties that include managing billing, consultant and contractors' payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage.
+ Ensure kick off meetings and target hours assigned prior to start of the project.
+ Provide on-going training, development, and leadership to the New Equipment project management team.
+ Consult with the regional New Equipment operational leaders, New Equipment superintendents, mechanics and adjusters regarding problems encountered throughout the New Equipment Sales and Installation process to drive continuous improvement.
**Education / Certifications**
+ High school diploma or equivalent required; bachelor's degree preferred
**Basic Qualifications**
+ Management experience is a plus
+ Experience working with field level associates required
+ Elevator Project management experience required
+ Ability to work in a highly team-oriented and dynamic environment
+ Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
+ Needs to be self-motivated and able to manage multiple direct reports, while simultaneous managing projects and responsibilities
+ Successful candidate should be very comfortable in a technical environment
+ Utilizing Microsoft based computer software; excel and project are a must.
+ Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
+ Knowledge and strict enforcement of company EH&S policy and processes
**Preferred Qualifications**
+ 7+ years elevator industry experience or experience leading construction and/or New Equipment projects in a similar industry preferred
+ Management experience is preferred
+ Proven Success in Elevator Project Management
+ Candidate must understand the drivers behind profits and losses of projects
Travel: Travel Required (approximately 20%)
Location: The position is posted out of our Mississauga Office.
Otis is the world's largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. 
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
**_Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at **
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
This advertiser has chosen not to accept applicants from your region.

Intermediate Software Engineer - Java (Project Management)

Toronto, Ontario CMiC

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.

About CMiC

CMiC is the leading provider of complete, integrated and advanced enterprise level software solutions for construction and capital projects. For nearly four decades, CMiC has partnered with the largest and most technologically progressive AEC firms and capital project owners in North America, gaining detailed insight into the unique business needs of the industry. From that experience, CMiC has created CMiC Enterprise, the most advanced construction and capital project software solution ever developed. Combining an incredibly flexible technological infrastructure with a philosophy of total integration, CMiC Enterprise lowers costs, improves productivity, and increases interoperability.

Job Overview

The Software Engineer is responsible for the development efforts of CMiC’s Project Controls module. The role involves designing, developing, troubleshooting, debugging, and testing applications.

Duties & Responsibilities

  • Write high-quality and well-documented code according to accepted standards based on business requirements using one or more of the following tools and technologies: JSP, Oracle ADF BC REST Framework, Jersey, Oracle JDeveloper, Java, JavaScript, SQL, PL/SQL
  • Evaluate alternative design approaches to meet business requirements
  • Create detailed technical design specification documents that can later be used for programming when required
  • Conduct extensive testing to ensure compatibility of the program with Oracle’s version.
  • Provide estimates for development items and consistently meet estimate and programming deadlines
  • Provide standard product and enhancement support
  • If needed, effectively work with other teams to assist with defect resolution
  • Provide integrated testing and debugging for new programming tasks/functions
  • Collaborate with team members and other departments to find solutions
  • Participate in project and team meetings
  • Other related duties as assigned

Requirements

  • University Degree, preferably in Computer Science
  • 3 plus year hands-on professional Java/J2EE programming experience (includes Java, JDBC, JSP, JavaScript, Struts Framework ).
  • Familiarity with HTML5, JQuery & CSS.
  • Knowledge of creating reports using Jaspersoft iReports would be a plus.
  • Familiarity with Oracle databases and SQL, PL/SQL
  • Knowledge of Oracle JDeveloper, Ajax, WebLogic, Oracle Workflow, or diagram editing would be an asset.
  • Excellent communication skills – both written and oral.

Benefits

  • Competitive benefits Package (including Health & Dental benefits)
  • Paid vacation and personal days
  • Townhall meetings where all employees are encouraged to participate in open discussions
  • Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
  • Outdoor lunch space, including picnic tables
  • An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
  • Health and Wellness focus including virtual yoga classes and wellness webinars
  • RRSP Matching Program after 2 years of employment
  • Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

This advertiser has chosen not to accept applicants from your region.

Analyst, Technical Success Manager - Financial Services

Toronto, Ontario Qualtrics

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Analyst, Technical Success Manager**
**Why We Have This Role**
The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!
**How You'll Find Success**
Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers' programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service.
**How You'll Grow**
+ Enhance your software platform knowledge and technical troubleshooting skills
+ Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers
+ Develop critical customer relationship and communication skills to develop impactful, trusted relationships
**Things You'll Do**
+ Drive Customer Adoption and Optimize Programs
+ Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value
+ Leverage customer usage data to deliver actionable insights & recommendations
+ Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program maturity.
+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support.
+ Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.
+ Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact.
+ Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation.
+ In person connection with customers, traveling on-site as needed
+ Collaboration & Cross-Functional Partnerships
+ Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy
+ Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
+ Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes
**What We're Looking For On Your Resume**
+ Bachelor's degree from a competitive university
+ 3+ years experience working in a technical, consulting, or client-facing role
+ Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers
+ Experience working with customers in all phases of their adoption journey
+ Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
+ Comfort in working both autonomously and collaboratively
+ Ability to articulate technical concepts to a non-technical audience
+ Detail-oriented with an ability to prioritize and meet deadlines
+ Familiarity with software and front-end development
+ Excellent verbal and written communication skills
+ Strong problem-solving skills
**What You Should Know About This Team**
+ Supportive environment with opportunities to work both autonomously and collaboratively
+ Fun, inviting, and inclusive work environment
+ This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
**Our Team's Favorite Perks and Benefits**
+ Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
+ Qualtrics Experience Program - $2,554 CAD for an experience of your choosing (eligible after a year)
+ 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
+ On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( ,Equal Opportunity Employment ( ,Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._
_For full-time positions_ , this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Ontario Annual Pay Transparency Range
$6,500- 112,500 CAD
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Hatch Jobs in Mississauga !

Consultant, Marketing Project Management (12 month contract)

Toronto, Ontario McDonald's

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description:
Company Description:
At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.
The Opportunity
We are seeking highly motivated marketing background Scrum Master / Consultant, Marketing Project Management to manage 1 McDonald's Way of Marketing (1MWM). This position will directly report into Senior Manager, National Media Strategy. Please note this is a 12 month contract.
Who You Are
You can build strong relationships and lead collaboratively in a team environment with both internal and external parties. You understand marketing and campaign launch processes across different media channels and experience with project management tools (e.g., Asana, JIRA, Confluence, etc). You are a change agent, with strong communication skills who can effectively support our system in a fast paced and agile environment.
Duties
The Scrum Master / Consultant, Marketing Project Management will use agile methodology values, principles, and practices to plan, manage, and deliver the entire Marketing Calendar (i.e., all marketing campaigns including product launches, brand campaigns or loyalty program). They need to ensure all stakeholders are interacting & collaborating in a meaningful way. Specifically, the role will be responsible planning, coordinating with various teams & agencies, managing teamwork, goal alignment & delivering work in due deadlines.
+ Lead the adoption of 1 McDonald's Way of Marketing and project management tools
+ Be committed to continuously optimizing marketing campaign process
+ Coach and drive agile principles and ways of working into the cross-functional team for delivering the entire annual marketing calendar
+ Establish agile ceremonies and sprint plan to define, monitoring & track progress to ensure delivery of all marketing campaigns on time
+ Work with market and channel leads on the overall Marketing strategic objectives and support them to layout the entire project plan
+ Foster close cooperation across all team members and encourage cross-training
+ Facilitate communication and ensure collaboration between stakeholders and agencies and remove roadblocks that may impact the delivery of the project
+ Identify the key dependencies and coach cross-functional team members to remove impediments to ensure they are communicated
+ Track project performance within the agile tool, analyse the successful completion of short and medium-term goals
Qualifications
+ Desired a minimum 3-5 years background in Marketing (e.g., CRM, Media, Digital, CX, Analytics), or experience in Project Management for Marketing teams
+ Bachelor's degree in a related field (e.g., Digital, Business, Marketing)
+ Preferred: Scrum Master or PMP certification
Additional Information:
McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Requsition ID: 1970
This advertiser has chosen not to accept applicants from your region.

Senior Specialist, Technical Success Manager - Financial Services

Toronto, Ontario Qualtrics

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Senior Specialist, Technical Success Manager**
**Why We Have This Role**
The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!
**How You'll Find Success**
Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers' programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service.
**How You'll Grow**
+ Enhance your software platform knowledge and technical troubleshooting skills
+ Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers
+ Develop critical customer relationship and communication skills to develop impactful, trusted relationships
**Things You'll Do**
+ Drive Customer Adoption and Optimize Programs
+ Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value
+ Leverage customer usage data to deliver actionable insights & recommendations
+ Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program maturity.
+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support.
+ Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.
+ Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact.
+ Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation.
+ In person connection with customers, traveling on-site as needed
+ Collaboration & Cross-Functional Partnerships
+ Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy
+ Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
+ Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes
**What We're Looking For On Your Resume**
+ Bachelor's degree from a competitive university
+ 2+ years experience working in a technical, consulting, or client-facing role
+ Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers
+ Experience working with customers in all phases of their adoption journey
+ Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
+ Comfort in working both autonomously and collaboratively
+ Ability to articulate technical concepts to a non-technical audience
+ Detail-oriented with an ability to prioritize and meet deadlines
+ Familiarity with software and front-end development
+ Excellent verbal and written communication skills
+ Strong problem-solving skills
**What You Should Know About This Team**
+ Supportive environment with opportunities to work both autonomously and collaboratively
+ Fun, inviting, and inclusive work environment
+ This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
**Our Team's Favorite Perks and Benefits**
+ Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
+ Qualtrics Experience Program - $2,554 CAD for an experience of your choosing (eligible after a year)
+ 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
+ On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( ,Equal Opportunity Employment ( ,Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._
_For full-time positions_ , this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Ontario Annual Pay Transparency Range
$1,500- 97,500 CAD
This advertiser has chosen not to accept applicants from your region.

Intern, Project & Energy Management

Toronto, Ontario Dream Office Management Corp

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Dream is looking for an Intern, Project & Energy Management!

We are always looking for the best and brightest to join our thriving community and the Technical Services team at Dream is looking to hire an Intern who will support project coordination and energy management beginning in September 2025 until May 2026.

Who are you?

As the successful candidate you are not afraid to get out of your comfort zone, whether it is taking on new tasks or actively participating and collaborating in our meetings. You have been steadily deepening your knowledge in the field and want to work with a company that has an environment where your knowledge and skills can be applied and developed.

The successful candidate wants to work on something meaningful and work with a team that is innovative, fun, and always challenging the status quo.

We want you on board because you are keen on learning and working with our dynamic team. In other words, we care about bringing in an entrepreneurial thinker who is looking for opportunities to learn, work hard, and have fun.

What will you do?

You will work under the direction of the Associate Vice President and Project Managers. The tasks you may be assigned to will vary depending on the project and your personal level of initiative, but here are some examples of the things you could be working on:

  • Construction Estimating, product researching;
  • Document control;
  • Project scheduling and monitoring;
  • Scope definition, tendering work, and preparing bid analyses;
  • Attending site meetings, document progress, reviewing deliverables, taking minutes, following up with trades and consultants;
  • Interacting with consultants, energy managers, and property managers, trades and contractors;
  • Assisting with the closeout of projects;
  • Administration and other tasks as assigned by your supervisor

What type of experience and skills do you have?

  • In addition to your collaborative mindset, positive attitude, and excellent Microsoft Office skills
  • You need to be currently enrolled in a Project Management Program, Engineering, or Engineering Technology
  • Knowledge of Microsoft Office (Word/Excel/Project) is considered an asset
  • This position will be of interest to a student who sees their career path leading to Project Management and/or Decarbonization and Green Building, with the goal of managing a team of design and construction professionals while keeping energy efficiency and decarbonization top of mind.

We will offer you the opportunity to work in a fast-paced corporate environment in multiple Commercial and Multi residential Buildings. You will gain insight into the design and construction of both new and older office buildings in the downtown Toronto. You will be exposed to highly experienced design and construction teams and will have an opportunity to observe and learn from the best.

Who are we?

Dream is a leading developer of exceptional office and residential assets in Toronto, owns stabilized income-generating assets in both Canada and the U.S., and has a successful asset management business with $28 billion of assets under management. We also develop land and residential assets in Western Canada. Our entrepreneurial spirit drives us to seize unconventional opportunities and approach every project with passion and purpose. At Dream, we care about our employees, provide exciting work opportunities, open work environments, and fun events, fostering an atmosphere where continuous learning and innovation thrive. Join us and make a difference.

Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect our process, please let us know and we will work with you to meet your needs.

This advertiser has chosen not to accept applicants from your region.

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Hatch Jobs View All Jobs in Mississauga