2 IT Support Specialist jobs in Winnipeg
Customer Support Specialist- AI Trainer
Posted today
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Job Description
We are looking for a *Customer Support Specialist* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.
As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.
Benefits:
* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work
Responsibilities:
* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses
Qualifications:
* Fluent in English
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
Note: Payment is made via PayPal. We will never ask for any money from you.
#INDCACW
Job Type: Contract
Pay: From $27.32 per hour
Work Location: Remote
Technical Support Engineer
Posted today
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Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
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