57 IT Support jobs in Kitchener

NOW HIRING Move Support & Transition Assistant

Are you an energetic go-getter who loves helping people?

Join ONESource Moving Solutions as a Move Support & Transition Assistant and play a key role in reducing stress for families and seniors during life's biggest transitions.

This rewarding career provides hands-on experience, meaningful connections, and opportunities for growth into leadership roles.

This rewarding career provides

ONESource Moving Solutions is looking for Move Support & Transition Assistants:

Who You'll Work With

• ONESource clients and their families
• Moving companies and staff
• Retirement residences and staff
• Community services involved in the move
• Fellow ONESource team members

What You'll Do

• Sort, organize, declutter, and downsize with clients
• Prepare, pack, and unpack boxes, furniture, and household items
• Assist the Team Leader in organizing client possessions
• Gather items for packing and moving day prep
• Attend regular team meetings
• Take on other duties as needed to support smooth transitions

What We're Looking For

• Strong interpersonal and communication skills
• Physical fitness, flexibility, endurance, and strength
• Excellent customer service and teamwork abilities
• Experience working with older adults (an asset)
• Great listening skills with tact and diplomacy
• Attention to detail, health, and safety practices

Why Join ONESource Moving Solutions?

• Comprehensive training in ONESource principles, practices, and operations
• Ongoing professional development opportunities
• A supportive, fun, and engaging team environment
• Clear career growth pathways, including leadership roles

What we offer:

Hands-on experience in organizing, packing & unpacking

Company uniform + team events

A supportive environment with growth into leadership roles

Important to Note:

• Post-secondary education an asset, but not required
• Valid Vulnerable Reference Check or willing to obtain one
• Valid G License and clean abstract/Own Transportation to job sites
• Availability to work Monday - Friday 8:30am - 4:30pm
• Available for On-Call as needed
• Proficiency in Microsoft and Google platforms
• Business experience and/or education is an asset
• A resident in the local Guelph or Cambridge Region

Ready to make a difference while building a rewarding career?

Apply today and help us create stress-free transitions for the people who need it most.

If you are a strong, fit, and self-motivated person with a willingness to learn in a growing new field of business, submit your resume and cover letter to with attention to: Tracy DeGrow, Owner Subject line: Move Support & Transition Assistant

Website:

ONESource Moving Solutions is a premier provider of senior relocation services affiliated with the National Association of Senior Move Managers (NASMM). As a Certified Relocation and Transition Specialist (CRTS)-certified move management company we are educated to understand the emotional and practical issues related to senior transition, including space planning, organizing and health and safety issues.

Job Type: Part-time

Licence/Certification:

• Class G Licence (required)

Work Location: In person

Job Types: Full-time, Part-time, Casual

Pay: $18.50-$22.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Company events
• Flexible schedule

Ability to commute/relocate:

• Guelph, ON (N1H): reliably commute or plan to relocate before starting work (required)

Application question(s):

• This role involves physical activity (lifting, bending, standing for long periods). Are you comfortable with this? (Yes/No)

Language:

• English (required)

Licence/Certification:

• Class G Licence (required)

Work Location: In person

Job Description

Salary: $80k-$5k + Performance Bonus

What were hoping you will achieve (circa 2026) one year from now.

Your potential story, one year from now. Wed like to thank you for your contributions to our timely product rollouts, client support, and internal developer systems/infrastructure maintenance that helped the company achieve record customer satisfaction levels and a consecutive year of triple digit revenue growth. Here are some of your contributions as a key member of our software installation, support, and developer operations team:

• You acted as the primary contact point for customers regarding all installation, technical training and second/third tier software support. Your excellent work resulted in you owning a portfolio of client sites that included some of our largest clients including a Fortune 500 company.
  
• Applied a data driven approach to monitoring the health of the software installed at the various customer sites, which resulted in resolving problems before they escalated into larger issues. Furthermore, you championed the creation of an automated health tracking application along with the development team. These initiatives culminated in increasing your teams productivity by 20% and reduced the number of support tickets.
  
• Provided pre- and post-sales technical assistance to the sales team. You also helped the sales team prepare demo setups of the product and gathered information on customer needs, complaints and requests, using this information to influence the development of the product line.
  
• Contributed to the ongoing improvement of Tangams online knowledge base and support processes. Helped improve the customer support architecture through automation and web based software tools resulting in 20% improvement in issue resolution time.
  
• Coordinated and performed software upgrades of the product with customers and their IT teams. While you performed the upgrades, you also identified all the bottlenecks in the process, and worked with developers to minimize the bottlenecks for a smoother upgrade process. This reduced the down-time during upgrades.
  
• Ensured that the internal team (developers, business analysts) have the right systems environment, client data stores, backups, monitoring, and software tools so they can focus on building great software and advanced analytics.
  

We cant wait until next year. Now Back to Today. If youd like this story to be yours, apply now.

Who we are

Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in United States, Macau, Australia, Philippines, Cambodia, New Zealand, Canada, the UK, and across Europe. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience.

Our next generation business intelligence software products takes the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.

Requirements

• Relevant IT or support engineering experience. At least 4 years working experience in a support engineer or IT technician role. Database and SQL knowledge.
• Education. Undergraduate degree in Computer Science / Software Engineering or a related discipline.
  Troubleshooter extraordinaire. Proficiency with computer networking and troubleshooting (Windows operating system, hardware, etc.).
  
• Top notch communicator. Strong interpersonal and communication skills.
  
• Opportunity to travel internationally.
  
• Have an eye for detail. Must be highly organized and detail oriented.
  
• Previous DBA experience is an asset
  
• Available after business hours for critical issues.
  
• No criminal record and licensable to work in a highly regulated industry.

Your playground / what youll learn:

At Tangam youll get a chance to play, learn and build with the following tools and technologies as part of a cross-functional team that is the worlds foremost innovator in cutting edge casino optimization software.

• Languages: .NET Core
  
• Web Server: IIS
  
• Databases: MS SQL, Oracle, DB2
  
• Operation Systems: Windows, Linux

Compensation and Benefits:

• Base salary of 80K - 95K + performance-based bonus
• Work-Life Balance: Flex time, work from home days and travel incentives.
• Set-up: Standing / adjustable desks, massage chair & quiet room, employee lounge with Xbox, Switch & PS4.
• Benefits Plan: Fitness allowance, dental/prescription/vision, massage & physio, and healthcare spending account.
• Food & Fun: Fully stocked kitchen, fancy coffee machine, team lunches, long weekend bottle draws and monthly employee events.

We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Product Support Specialist, you will take the knowledge and experience you have gained to resolve difficult customer and partner issues and contribute to the overall growth of the business. With great training, effective leadership, smartprocesses, timely communication, regular coaching, and a strong support system you will be spared no effort in your pursuit of continued success. You will:

• Achieve high levels of customer satisfaction when responding to customer requests via phone or email
• Troubleshoot technical issues with the tools and skills provided after product training, this may include direct connection to customer systems
• Actively investigate mission-critical security incident alerts and escalate appropriately while recommending cybersecurity best practices that affect our customers
• Ensure customers have the best product that suits their needs
• Participate in the content creation lifecycle for support documentation

We are looking for people who are interested in continued growth in their technology career with OpenText. An ideal candidate will invest in this job as the true career opportunity it is. A successful Product Support Specialist is a self-starter, who can navigate difficult situations and conversations with a professional attitude and seeks opportunities to improve the customer experiences we provide.

YOU ARE GREAT AT

• Assist customers with live and deferred transactions via phone and email with technical support inquiries.
• Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues.
• Learn the technical architecture of OpenText products.
• Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings.
• Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements.
• Work with internal and external teams on technical escalations, bug and a feature request.
• Become trained to support additional products within the OpenText product suite
• Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed.
• Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions.
• Assist in the content creation/editing process for our Knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant.
• Utilize existing systems to document assistance sessions that aid the business in identifying trends. Collaborate with other levels and Management as needed, to review data, identify solutions, and assist with implementation.
• Continued use of Support utilities (CRM, Customer Account Information, Knowledge Base, Training Materials, etc.) to think critically and resolve assigned customer interactions.
• Strive to achieve our established KPIs of Customer Satisfaction (CSAT) and Quality (Critical Error Accuracy).
• Remain current on internal alerts, training and process changes that are designed to prepare you for the evolving requirements of the role and current threat landscape.

WHAT YOU NEED TO SUCCEED

• A track record of good judgment and decision-making in positions with significant responsibility.
• Ability to independently identify high value projects and drive them to completion.
• Demonstrated leadership capability in cross-functional team environments.
• High degree of comfort with complex technical environments.
• Having and being able to articulate/defend an informed opinion on important topics
• Ideally 2-4 years' experience supportingWindows (Desktop and Server environments), Mac OS, desktop applications, networking, security, and web applications.
• BS or BA degree in a computer related field preferred with cybersecurity focused certifications (CompTia A+, CySA+, Pentest+) or a BS/BA in Cybersecurity. Equivalent work experience will be accepted in place of the education requirement.
• Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers.
• Must be able to perform network, application, and log intrusion detection.
• Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP)
• Knowledge of cybersecurity concepts, threats and remediation tactics with a deep understanding of SOC, SIEM, EDR and MDR capabilities.
• Proficient with Microsoft Windows Operating Systems and Microsoft Office or compatible products.
• Excellent learning skills while striving to keep abreast of security trends: regulatory and operational.
• Ability to organize and manage multiple priorities.
• Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions.
• Must have excellent spoken and written communication skills.

ONE LAST THINGOpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in shaping the future of content management solutions. Apply now and be part of our exciting journey at OpenText  

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Position Summary:

Please note: This is a casual position requiring availability 2-3 days per week, with Tuesdays being mandatory. The successful candidate must be able to provide coverage across the City of Guelph, Dufferin County, and Wellington County as needed. This role is not intended to transition into a permanent full-time position.

Wellington-Dufferin-Guelph Public Health is dedicated to promoting and protecting the health of individuals and communities in Wellington County, Dufferin County and the City of Guelph. With a vision of health and well-being for all, we strive to address the diverse health needs of our population through innovative programs and initiatives, upstream interventions and collaborative partnerships. From immunization campaigns to disease surveillance and community health promotion, our team of dedicated professionals works to ensure the well-being of everyone in our communities.

As a workplace, WDG Public Health offers a dynamic environment where passion for public health meets professional excellence. Employees have the opportunity to make a meaningful impact on the health outcomes of our communities while enjoying a supportive and inclusive work culture. With ongoing opportunities for professional development, a commitment to work-life balance, competitive compensation and benefits and a strong sense of community within our organization, WDG Public Health is not only a great place to work but also a rewarding place to grow and thrive in your career.

Read our Strategic Plan on our Careers homepage for more about our vision, mission, values, goals and priorities.

If you are looking for a rewarding opportunity to use your knowledge and skills to make a difference in the health of our communities, we invite you to apply.

We offer a competitive compensation package including:

• Optional defined benefit OMERS Pension Plan with 100% employer matching;
• EAP wellness program for individuals and family;
• Employer paid parking.

This position plays a critical role in supporting WDG Public Health operations by ensuring the timely and secure delivery of supplies, maintaining community sharps receptacles, and assisting with minor repairs and facility upkeep. The successful candidate will contribute to the seamless operation of Public Health services and support community health initiatives.

Areas of Responsibility:

Logistics Support:

• Deliver vaccines and materials between WDG Public Health offices (Guelph, Fergus, Orangeville) and community locations weekly.
• Configure and secure loads to align with delivery schedules.
• Monitor and maintain appropriate cold chain protocols, including temperature control, during vaccine transportation.
• Communicate with community clients regarding any delivery schedule adjustments.
• Assist teams with transporting supplies to and from WDG Public Health offices, clinics, and community locations.
• Support clinic setup as required.
• Assist with the unloading and distribution of supply deliveries.

Facilities Support:

• Assist with facilities projects, including minor repairs and upkeep of facilities, (e.g., painting and wall repairs), and other tasks as directed by the Supervisor, Facilities and Safety.

Hours of Work:

Our standard hours of work are Monday to Friday 8:30 AM to 4:30 PM. This is a casual as needed position requiring availability 2-3 days per week, with Tuesdays being mandatory. This position may also include evening or weekend work. Flexible working hours are required.

Position Effective:

September 15, 2025

Requirements:

• High school diploma;
• Valid 'G' class driver's license with a clear driving abstract from the Ministry of Transportation;
• At least 3 years of driving and delivery experience;
• Comfort and ability to drive a van;
• Ability to lift up to 23 KG (50 pounds);
• Strong English interpersonal and communication (verbal and written) skills;
• Experience with painting, wall repairs, and other general maintenance and repair work is an asset.

Closing Statement:

We thank all applicants, however, only individuals selected for an interview will be contacted.

WDG Public Health is committed to providing accommodation during the recruitment process for people in accordance with the Ontario Human Rights Code. If you require accommodation(s), please advise Human Resources in advance and we will work with you to meet your needs. The organization will maintain the confidentiality of information related to an accommodation request and will only disclose this information with the consent of the employee or applicant.

WDG Public Health is an equal opportunity Agency. Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, and will be used to determine eligibility.

If successful in the hiring process, it is important to understand that you would be an employee of a health care organization that strongly believes in the importance of immunizations as a necessary public health measure to control the spread of infectious diseases. Subject to any duty to accommodate under the Human Rights Code of Ontario, successful applicants will be required to comply with the Agency's Immunization Policy. This policy is available upon request. Applicants who are unable to be immunized due to a valid medical contraindication must have a Statement of Medical Exemption Form completed by their primary care provider.

Job Description

FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us!

THE ROLE:

Everyone knows that Hockey is more than just a sport: it’s a way of life. Are you looking to join the world leader in providing hockey-related technologies and information services? If so, now is your chance to bring your obsession for hockey and your passion for technology together.

The role of the Customer Support Analyst, Full Time is the front-line resource supporting customer success. A key part of the role is ensuring the effective triage of all inbound client issues across product lines, resolving in real time, and escalating larger issues within the Customer Support team.

RESPONSIBILITIES:

• Be the primary resource for answering inbound calls and triage to appropriate resolutions

• Be the primary line of communication for incoming support tickets via phone, email, web submissions and chat

• Troubleshoot customer and partner issues and resolve in real time

• Log customer support calls and emails in our customer support portal to track all customer issues

• Follow up on unresolved customer tickets

• Promote an environment of delivering accurate information quickly to customers and partners

• Escalate any bugs or issues related to our products to the Team Lead on shift or Manager, Customer Support

• Work with Global Partnership Managers and Streaming Operations Center to ensure accurate information and expectations are being met for events, HockeyTV or AHLTV customers

• Provide guidance to partners on admin tools, general platform usage and syndication

• Troubleshoot and test our HockeyTV, AHLTV and FloSports apps using various devices and OTT Apps

• Provide partner support within the Leaguestat site, specifically League and Team Admin support

• Provide support to partners using HockeyTech provided API’s, Statview Feed and Module Kit

• Troubleshoot and test our team mobile Buzzer Apps using various devices

• Assist partners in Wordpress to create pages, posts and other website related content

• Provide guidance to partners on admin tools, general platform usage and syndication

• Troubleshoot and test our FloSports and AHLTV app using various devices and OTT Apps

• When requested, work with the Team Lead and/or Manager, Customer Support to:

• Adjust processes that require modification

• Document process changes for future reference and review

• Recommend improvements to workflow to gain efficiencies

• Make recommendations to improve response time and customer experience

• Shifts will rotate and will include weekends and evenings. Shifts will vary based on requirements and streaming schedules

KNOWLEDGE, SKILLS AND ABILITIES:

• Previous Customer Service experience.

• Advanced problem-solving skills.

• Excellent communication and interpersonal skills.

• Experience in playing ice hockey or being familiar with the sport.

• Strong technical knowledge.

• Proficiency in verbal and written English language is essential.

• Advanced computer skills.

• Able to excel in a fast pace work environment.

• Ability to work days, evenings and weekends.

• Bonus points for Word Press and Salesforce experience

OUR COMMITMENT TO DIVERSITY:

FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans.

We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.

OUR BENEFITS:

• Competitive employer paid benefits such as health, medical, vision, LTD, STD, AD&D, life insurance, and employee assistance program

• Free Employee Assistance Program

• RRSP, with company matching 3%

• 15 Vacation days to begin

• 5 Person Paid Emergency Days, 5 Personal Unpaid Emergency days

• 1 Birthday Paid day off

• FloFun social group creating a full calendar of team building and social events for all staff

• Stocked snack bar, fridge, and catered lunches weekly

• All-hands events hosted annually in beautiful Austin, Texas

• Annual equity awards for all top performers

• Company donation to youth teams and leagues that our employees coach