14 IT Support jobs in Regina

Brandt is looking for hard-working and creative individuals to join our team. We are currently seeking a Product Support Engineer for our Agricultural, Machines & Attachments, Trailers, and Trucks product platforms (based in Regina). This is an exciting onsite opportunity in Regina and is not remote.

The Product Support Engineer is responsible for identifying trending issues, determining root causes, coordinating cross functional teams towards resolution, and implementing improvements with product design teams, manufacturing engineering, supply chain teams, and dealerships to assure Brandt product quality meets the customers’ expectations. The role is a cross between a Problem Resolution Specialist and a Reliability Engineer.

Duties and Responsibilities

• Responsible for identifying technical or mechanical problems and standardizing solutions.
• Identify urgent and trending issues and recommend improvements to design, manufacturing, and purchasing teams.
• Investigate product problems, provide analysis, and identify root causes.
• Provide technical assistance for unresolved/new Level 2 product issues.
• Participate in product launch/Field Follow-Up team meetings, delegate activities, and follow up issues to ensure the appropriate closure.
• Works closely with Design, Tooling, Quality, Manufacturing, Purchasing/Suppliers, and Field Support
• Develop bulletins and communicate solutions.
• Review technical details from warranty claims and technical assistance ticket to manage the Solutions/Repair Index
• Write factory audit procedures based on customer issues, participate in quality audits, review results with responsible departments and follow up to ensure correction and prevention.
• Develop meaningful metrics and reports on product, department, and dealer performance for assigned product platform
• Available for phone/email support as required.
• Perform other related duties as required.

Required Skills:

• Strong analytical skills, with the ability to make practical, fact-based decisions
• Effective verbal and written communication skills
• High-level problem-solving skills, with the ability to assess complex situations and implement solutions.
• Knowledge of data gathering and analysis techniques, including statistical analysis and Power BI
• Knowledge of quality tools such as FMEA (Failure Modes Effect Analysis), SPC (Statical Process Control), Root Cause Analysis, Statistics

Required Experience:

• Mechanical or Industrial Engineering degree
• Relevant experience in one or more of the following areas: warranty, quality assurance, manufacturing, or dealer support
• Experience with agricultural equipment, heavy construction equipment, trailers, or rail/municipal trucks

Job Description

Support Engineer – DevOps Products

Our Client is seeking a Support Engineer to join their team. If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you on their team!

Our client is a leading provider of Development and Operational management solutions. They provide a wide variety of solutions such as testing, quality and security and DevOps tools.

Job Description:

• Providing effective customer service to customers using in-depth knowledge of company products
• Collaborate with other teams to meet and exceed customer service expectations
• Troubleshoot installation and testing problems across multiple programming languages and build environments.
• Help customers find product solutions.
• Escalate issues to Support Manager based on the severity of the issue
• Update user documentation.
• Providing excellent customer service and product knowledge to maintain customer satisfaction.
• Collecting customer feedback on features, bugs and other areas of importance and delivering this information to our product team

Required Skills:

• Strong knowledge of development technologies including: .NET, ASP.NET, C#, VB.NET, Java, JavaScript, Ruby, Python
• Strong development skills including; Test automation, Mobile and Web development testing methods
• Knowledge of Operating Systems and App Support for: Windows, iOS, Linux, SQL, HTML5
• Knowledge of Integrations such as: Jira, Jenkins, Teamcity, Selenium WebDriver
• Stong knowledge of support process related to ticket tracking tools including any like Salesforce, Zendesk
• Knowledge of and hands-on experience with remote troubleshooting technologies
• Strong written, verbal and presentation skills
• Strong problem solving and analytical skills
• Strong ability to work independently and within a team
• Ability to multi-task across multiple products within different technology platforms
• English and German fluency both written and spoken, English required, English/German preferred
• Ability to work an 8 hour shift within the business hours of CEST

Required Experience:

• 2 years development experience with an emphasis on application testing and scripting
• 2 years experience in a customer facing role with a SaaS software/application development company
• 1 year experience with technical documentation writing

Job Description

AM/PM Service® is a leader of Point of Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today! To learn more about AM/PM visit:

What We Offer

• A causal, fun, professional and culturally diverse work environment
• Training & growth opportunities
• Competitive salary & benefits package
• And much more…

We are currently looking for a full-time Software Helpdesk Support Agent  to join our team, starting immediately. If you have knowledge on NCR StorePoint POS Software, this is an asset.

Position Summary

The C-Store POS Helpdesk Representative will be responsible for resolving all levels of software related problems for our customers remotely. The successful candidate should be a self-starter and have the ability to work with limited supervision while maintaining excellent customer service. Please note, that this position requires regular on-call shift work along with weekend work rotation

Main Responsibilities

· Provide superior customer service and professional phone etiquette

· Provide swift problem identification and resolution

· Support multiple software solutions

· Provide diligent customer follow up

· Troubleshoot a variety of systems over the phone via remote desktop application

· Provide quality assurance through hardware staging activities

· Execute any and all duties pertaining to sales related activities

· Provide training of POS software remotely and on-site (as requested)

Qualifications

· Minimum of 2 years customer service experience

· Minimum of 2 years tech support experience

· Working knowledge of networking and mobile devices

· Excellent command of English, both verbal and written

· Demonstrated ability to work with minimal direction and exercise strong initiative, judgement and confidentiality

· Ability to learn and understand proprietary POS software systems quickly

· Ability to work effectively independently and in a team environment

· Interpersonal skills along with patience, understanding, proactivity and a customer-friendly attitude towards immediate problem identification and resolution and excellent customer service experience

· Knowledge of POS hardware including scanner/scales, receipt printers and EFT hardware is an asset

· Knowledge of support payment devices is an asset

· Bachelor's degree in Computer Science, Software Engineering or college equivalent is an asset

· Windows OS, SQL certification or equivalent experience is an asset

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

Location: Regina, SK
Position: Full Time, Part Time, Casual Term or Temp position ending June 18, 2026 (With opportunity to become permanent)
Posting Closing Date: June 26, 2025

Join our team as a Person-Centered Support Worker!
 

The Person-Centered Support Worker (PCSW) is actively engaged and fully participates in all aspects of the children, youth, and/or adults experience. The PCSW provides individualized care and support to individuals with complex needs, affirming behavioral support needs, developmental disabilities, mental health challenges, and/or other related support needs. The PCSW works to provide a safe, positive, supportive, and therapeutic environment. The PCSW is involved in the implementation of the person-centered care plan that is based on what is important to and for the individual, and in meeting the mental, emotional, physical, and spiritual needs of the individual.

Qualifications

          Education and Professional Certification:

• Completion of a certificate, diploma or degree in disability studies or related field of study such as a nursing assistant, health care aid, applied behavioral analysis, functional behavior analysis, person-centered thinking, or gentle teaching.
  
  Experience:
• One (1) year of experience working with individuals with complex needs, affirming behavioral support needs, developmental disabilities, mental health challenges, and/or other related support needs is an asset.

Skills and Characteristics:

• Understand the principles of person-centered care and support, and a working knowledge of the various person-centered tools.
• Strong interpersonal skills with the ability to form genuine relationships and professional working alliances.
• Ability to display empathy, patience, understanding, and a person-centered approach in day-to-day interactions.
• Ability to remain organized and pay attention to detail in order to facilitate a multitude of activities and opportunities to ensure participants are engaged with their communities and supported in a respectful, confidential, person-centered, strength-based, and timely manner.
• Ability to lead through motivation, role-modelling, and support.
• Outgoing personality with interests that can be used to engage individuals (i.e. outdoors, arts, sports, etc.).
• Strong written and oral communication skills.
• Emotional competence and self awareness.
• Ability to work collaboratively with internal and external stakeholders.
• Ability to complete tasks independently.
• Innovative activity planning and programming skills.
• Knowledge of behavior management and support methods.
• Strong problem solving and decision-making skills.
• Ability to be flexible and adapt to new situations.
• Understands budget and allocation of resources.
• Open to continuous education and learning and development opportunities.
• Basic computer proficiency.
   

Services:

• Provide care and support to individuals with complex needs, affirming behavioral support needs, developmental disabilities, mental health challenges, and/or other related support needs.
• Participate in the creation and support of the individual’s person-centered care plan.
• Participate in the development and implementation of individual’s activity plans.
• Teach life skills such as self care, cooking, cleaning, budgeting, and positive interactions.
• Support activities of daily living such as bathing, dressing, grooming, feeding, and toileting as needed.
• Perform health-related tasks such as medical appointment, communicate with health care professionals, and monitor health conditions.
• Assist with the administration and management of medications as prescribed by healthcare professionals.
• Resolve conflicts and respond to crisis situations using individualized behavioral support strategies including conflict resolution, crisis management, and life space interviewing.
• Communicate with other members of the care team to provide continuity of care and promote collaborative efforts directed towards quality person-centered care.
• Support individuals moving into a Supported Independent Living program (SILP), including securing SAID funding, locating an apartment or other appropriate living space, setting up their living space (e.g., furniture, kitchen needs, cleaning supplies, stocking cupboards and food), and securing a day or vocational program.
• Maintain a therapeutic milieu.
• Perform other related duties as assigned.
   

Leadership:

• Provide direction, guidance, and mentorship to new employees, potential employees, practicum students, and volunteers.
• Teach and assist new employees to understand the person-centered care plan through modelling, debriefing, on the job training, and in home supervision.
• Display positive role modelling, agency values, and fairness.
• Collaborate with and communicate to the multidisciplinary team when required.

Management of Resources:

• Identify required resources for the implementation of person-centered care plans.
• Coordinate and collaborate with community resources when required.
• Submit receipts and reconcile expenses for manager approved expenditures.
• Provide input to the operational budget.
• Ensure mileage log is completed accurately when agency vehicle is used.
• Responsible for daily inspections, household set-up, organizing and cleaning, purchasing, and preparing food, and general maintenance of equipment, including agency vehicles.
• Organize and assist individuals transitioning from respite back to their home, or upon discharge.
   

Safety:

• Maintain, promote, and reinforce safe work habits, practices, and procedures.
• Adhere to written or verbal agency and government regulations, policies, practices, and instructions.

Additional Requirements:

The incumbent is responsible for completing all mandatory training requirements for the position as per agency policy and guidelines.
Employees must hold a class five (5) novice two (2) or higher drivers license and be eligible for coverage under our commercial auto insurance policy.

The wage range for this position is:

Full Time or Part Time: $24.57 to $1.77 hourly based on experience.
Casual: 20.56 to 23.84 hourly based on experience.

Please contact Jane Powell if you have any questions at

Job Description

Req Id:  424090

Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is encouraged!

We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits.

Responsibilities / Job Description

We are looking for someone who:
  •   Loves solving really tricky challenges
  •   Likes talking to people and genuinely enjoys helping others
  •   Enjoys discovering or learning new things while finding ways to create efficiency and improvement
  •   Thrives in a fast-paced environment and embraces change

What’s in it for you?
  •   Competitive hourly wage plus full benefits package 
  •   Paid vacation and employee discounts on Bell services
  •   Opportunity for career growth, development and promotions

What’s the role?
  •   Be an excellent listener and communicator
  •   Committed to continuous learning adapting to change
  •   Be a team player by providing support and assisting your team when needed
  •   Delegate tasks effectively and monitor progress
  •   Be the store expert for all things service and operations related
          •   Support Store Operations
          •   Assist Store Manager with administrative tasks
          •   Visual Merchandising
          •   Supporting all brands in multiple locations  

You'll be a perfect fit if you:

• Have excellent listening and communication skills
• Are passionate about the latest technology
• Strong Organizational skills
• Detailed oriented
• Self-motivated and able to lead a team in collaborative efforts

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type:  Retail Stores

Job Location:  Canada : Saskatchewan : Regina

Application Deadline:  06/12/2025

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits options to support the well-being of you and your family. 

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Best Buy Express we are committed to ensuring that everyone feels like they are welcome, valued, respected and supported as they grow and reach their full potential. 

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Created: Canada, SK