24 Project Analyst jobs in Mississauga

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Enterprise Enabling Functions
**Pay Details:**
(Hourly) $30.43 - (Hourly) $42.96 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**CUSTOMER**
+ Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.
+ Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
+ Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
+ Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed
+ Ensuring that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders
+ Working with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.
+ Manage the traceability of business requirements.
+ Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value.
+ Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
+ Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.
**SHAREHOLDER**
+ Ensure work meets associated regulatory and framework controls, standards, and best practices.
+ Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.
+ Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite.
+ Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.
+ Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
+ Support change management planning and activities, including those that ensure operational readiness.
+ Support implementation and post-implementation planning and activities.
+ Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
+ Provides support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.
+ Adhere to the TD Code of Conduct.
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
+ Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
+ Participate in personal performance management and development activities, including cross training within own team.
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
+ Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce.
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
**BREADTH & DEPTH:**
+ Basic knowledge of business analysis, and delivery execution practices and standards
+ Basic understanding of business and user interaction with technology
+ Contributes to the identification of risks and impediments and problem resolution
+ Contributes and supports the Requirements Management for low complexity/risk initiatives in alignment with strategies
+ Work performed under management guidance and supervision May identify and contribute to problem resolution
+ Reports to a Manager or Practice Lead
**EXPERIENCE AND / OR EDUCATION**
+ Undergraduate degree
+ Up to 3 years related business analysis experience
**Pre-ID Candidate**
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Introduction**
**Citi's Supplier Finance Development team is seeking a highly motivated and experienced Scrum Master to facilitate and guide our agile development processes. This role is critical in ensuring the successful delivery of high-quality software solutions for our supplier finance programs. The Scrum Master will be responsible for promoting agile principles, coaching the team, removing impediments, and fostering a collaborative environment. This position requires a deep understanding of Scrum methodologies, excellent communication skills, and a passion for continuous improvement.**
**Responsibilities**
**Facilitation and Coaching:**
**Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient.**
**Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing.**
**Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities.**
**Impediment Removal:**
**Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary.**
**Work with the team and stakeholders to resolve conflicts and promote collaboration.**
**Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity.**
**Collaboration and Communication:**
**Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing.**
**Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team.**
**Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.**
**Process Improvement:**
**Continuously evaluate and improve the team's processes and practices, identifying areas for optimization.**
**Promote the adoption of agile best practices and industry standards.**
**Facilitate discussions and experiments to identify and implement innovative solutions.**
**Metrics and Reporting:**
**Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density.**
**Use data to identify trends and areas for improvement.**
**Provide regular reports to stakeholders on project progress and team performance.**
**Required Skills**
**Technical Skills:**
**A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe.**
**Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps.**
**Basic understanding of software development technologies and architectures.**
**Experience with continuous integration and continuous delivery (CI/CD) practices.**
**Soft Skills:**
**Excellent communication, facilitation, and coaching skills.**
**Strong problem-solving and conflict-resolution abilities.**
**Ability to influence and lead without direct authority.**
**A passion for continuous learning and improvement.**
**Strong interpersonal skills and the ability to work effectively with diverse teams.**
**Experience and Certifications:**
**Bachelor's degree in computer science, engineering, or a related field.**
**Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.**
**Proven experience as a Scrum Master in a software development environment.**
**Experience working with distributed teams and stakeholders.**
**Experience in the financial services industry, particularly with supplier finance programs, is a plus.**
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**Job Family Group:**
Technology
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**Job Family:**
Technology Project Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
AECOM is seeking a **Project Controls Analyst** to join our team. This position is based on-site, out of Mississauga. We are seeking professionals to join our team to help us build one of the most advanced, sustainable and passenger-friendly airports in the world.
**Major Requirements:**
To perform this role successfully, the individual will be responsible for but not limited to the following:
+ Manages cost reporting with accurate and timely information of budget, commitments, forecast, trends, variances, progress, performance, risk and opportunity, contingency, and cashflow.
+ Conducts ongoing analysis of program risks during execution, working closely with Program Controls to optimize contingency strategies.
+ Monitors costs against agreed-upon budgets, schedules, and contractual deliverables within and across large and mission-critical projects.
+ Monitors the statistical and trends analysis of contracts and payout of contracts.
+ Conducts the review and audit of non-contract costs, labour and expense reports, and submittal of adjustments to finance to ensure complete and accurate information.
+ Performs Earned Value Management including the provision of analysis and management reports to summarize and explain key variances.
Coaching, mentoring, and supporting the career development
**Qualifications**
**Minimum Requirements:**
In order to be considered for this position, candidates must possess, at a very minimum:
+ No less than a Bachelor's Degree + 6 years of relevant experience.
Demonstrated equivalency of experience and/or education may be considered.
**Preferred Requirement:**
+ Minimum 10 years of experience in cost management, cost control, quantity surveying, or project accounting within large infrastructure programs.
+ A recognized designation as Cost Control Professional (CCP), Professional Quantity Surveyor (PQS), Royal Institute Institution of Chartered Surveyors (MRICS) or equivalent is considered an asset.
+ Experience in cost control, financial analysis, risk management and reporting principles and practices in large, complex multibillion-dollar and multi-project construction and infrastructure environments.
+ Proficiency in MS Office and other cost management software tools and applications to document and illustrate cost performance.
+ Experience in implementing and operating Earned Value Management (EVM) in large infrastructure programs.
+ Experience in cost reporting and the integration of cost information from across the program to create consolidated program-level cost reports.
+ General understanding of program controls and the interdependencies between cost, schedule, risk, and scope.
**Additional Information**
This position requires work on-site/out of the office 5 days a week.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** Canada
**Career Area:** Program & Project Management
**Work Location Model:** On-Site
**Legal Entity:** AECOM Canada ULC

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Senior Manager, Strategy and Business Analysis

About Capital One Canada.

For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!

Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.

At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.

About the Team

In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.

About the Role

The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.

Your Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals

• Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon

• Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

• Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling

At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis

Preferred Qualifications:

Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Senior Manager, Strategy and Business Analysis

About Capital One Canada.

For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!

Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.

At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.

About the Team

In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.

About the Role

The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.

Your Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals

• Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon

• Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

• Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling

At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis

Preferred Qualifications:

Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description

Job Description

Project Manager / Business Analyst

Job Type: Permanent
Location : Toronto – ONSITE for first 3 months, after which a HYBRID arrangement will be accommodated - three days on-site and two days remote
Reports to : Technical Development Director

Job Purpose:

The Project Manager / Business Analyst (PM/BA) will play a key role in identifying business needs, translating them into functional requirements, and managing the execution of projects from initiation through delivery. This hybrid role demands strong analytical skills, stakeholder engagement, and project leadership, and will contribute to a team currently leading a major software development initiative. You’ll be working closely with cross-functional teams including IT, Sales, Marketing, Product, and Finance to deliver technology and business solutions that align with Goway Travel’s strategic goals.

For the first three months this is an on-site role in our Toronto office, and applicants must be available to work in the office full-time. After three months a hybrid option will be considered - three days on-site and two days remote.

What will be your key responsibilities?

Project Management

• • Lead the end-to-end project lifecycle for technology and business initiatives, ensuring projects are delivered on time, within scope, and on budget.
  • Develop and maintain project plans, schedules, and status reports.
  • Coordinate internal resources and third-party vendors for flawless execution.
  • Manage project risks, issues, and changes, proactively resolving challenges as they arise.
  • Facilitate project meetings, workshops, and presentations with stakeholders and team members.

Business Analysis

• • Gather, document, and analyze business requirements through interviews, workshops, and process mapping.
  • Translate business needs into clear functional specifications for technical teams.
  • Evaluate current business processes and systems, identifying opportunities for improvement and automation.
  • Assist in testing, training, and change management activities during project implementation.
  • Ensure solutions meet business goals and user needs.

What are we looking for?

Required Skills and Qualifications:

• • 3+ years of experience in a hybrid Project Manager / Business Analyst role.
  • Strong understading of both waterfall and agile project methodologies.
  • Proven experience in gathering and documenting business requirements.
  • Excellent communication, facilitation, and interpersonal skills.
  • Ability to manage multiple projects and priorities in a dynamic environment.
  • Proficient in project management tools (e.g., Jira, MS Project) and business analysis tools (e.g., Visio).
  • Strong analytical and problem-solving skills.

Preferred Qualifications

• • PMP, CAPM, or PRINCE2 certification.
  • CBAP or other business analysis certification.
  • Experience with CRM, ERP, or travel reservation systems.
  • Familiarity with API integrations and digital platforms.

What can you expect from Goway?

Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

• We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
• Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
• Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
• Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.
• Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.
• Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.
  
  

How to Apply:

If this role feels like your next step, click "Apply Now" to create your profile, upload your CV, and share a few details about yourself. Our talent team reviews every application, and if your experience aligns with our needs, we will reach out to set up the next step.

Recruitment scams & fraud warning:

Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

About Goway

Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com.

The purpose of this senior role is to provide business expertise and analysis in the service of the global Wealth Management group in a business analysis, project management and product owner capacity. In this role, the senior director will use their business experience to provide high-level context to other senior business leaders on Wealth Management projects. This is in contrast to other BA roles, in which the analyst is focussed on one particular project and the incumbent details for specification and testing. The senior director will also utilise their direct work experience to build relationships with the Wealth and Front Office business so that the requirements definition cycle is shortened, issues are identified or understood quickly, and test cases are as effective and efficient as possible.

In essence, we are looking for a Senior Director who can work in a hybrid BA/COO capacity for the entire global portfolio of programs across the Wealth business. This is both a 'hands on' and a strategic leadership role which will include 360 assessment and direction of your peer group and senior interaction with the business and organizational leadership.

Primary Objectives:

• Develop and maintain relationships with the client base for all assigned projects.
• Take over and fix red projects/programs.
• Communicate business issues and medium-to-high level requirements to other BA’s and project/program managers on assigned projects.
• Ensure that all the group's deliverable documents (Business Requirements Doc, Functional Specifications, and System Requirements Specifications) are of high quality and in line with the project objectives.
• Provide mentoring and knowledge transfer for senior wealth group members.
• Provide informal and formal assessments of the group’s work output including peer group.
• Assist other Directors and VPs with overall management of the Global Group.

Required Skills:

• At least 10 years of experience in complex IT projects as a Business Analyst or Business SME.
• 5- 8 years Wealth Management project experience as a BA or Wealth Management business domain experience.
• 6+ years of experience working in a major transformation initiative ie analysis including requirements definition, feasibility studies, cost estimates, proposals, business process mapping, design, development, quality assurance, user acceptance testing and implementation.
• 5+ years in a strategic leadership capacity.
• 3+ years of experience in Agile delivery methodology.

The purpose of this senior role is to provide business expertise and analysis in the service of the global Wealth Management group in a business analysis, project management and product owner capacity. In this role, the senior director will use their business experience to provide high-level context to other senior business leaders on Wealth Management projects. This is in contrast to other BA roles, in which the analyst is focussed on one particular project and the incumbent details for specification and testing. The senior director will also utilise their direct work experience to build relationships with the Wealth and Front Office business so that the requirements definition cycle is shortened, issues are identified or understood quickly, and test cases are as effective and efficient as possible.

In essence, we are looking for a Senior Director who can work in a hybrid BA/COO capacity for the entire global portfolio of programs across the Wealth business. This is both a 'hands on' and a strategic leadership role which will include 360 assessment and direction of your peer group and senior interaction with the business and organizational leadership.

Primary Objectives:

• Develop and maintain relationships with the client base for all assigned projects.
• Take over and fix red projects/programs.
• Communicate business issues and medium-to-high level requirements to other BA’s and project/program managers on assigned projects.
• Ensure that all the group's deliverable documents (Business Requirements Doc, Functional Specifications, and System Requirements Specifications) are of high quality and in line with the project objectives.
• Provide mentoring and knowledge transfer for senior wealth group members.
• Provide informal and formal assessments of the group’s work output including peer group.
• Assist other Directors and VPs with overall management of the Global Group.

Required Skills:

• At least 10 years of experience in complex IT projects as a Business Analyst or Business SME.
• 5- 8 years Wealth Management project experience as a BA or Wealth Management business domain experience.
• 6+ years of experience working in a major transformation initiative ie analysis including requirements definition, feasibility studies, cost estimates, proposals, business process mapping, design, development, quality assurance, user acceptance testing and implementation.
• 5+ years in a strategic leadership capacity.
• 3+ years of experience in Agile delivery methodology.