238 Senior Management jobs in Mississauga

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers - the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organization.
The objective of the ICS Control Management Legal Entity Canada Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity.
ICS Control Management organization is looking for an Analyst of ICS Control Management Canada Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Analyst, ICS Control Management Canada Market Legal Entity will:
+ Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. for resolution of control gaps, mitigation of risk and remediation.
+ Track issues with KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholds.
+ Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU.
+ Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication.
+ Assist with aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU.
+ Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials.
+ Support functioning of Legal Entity Governance & Operational Risk committees (i.e. coordinating materials, taking minutes, conducting follow ups, presentation review and ensuring risks/issues and decisions are properly documented).
+ Support sharing insights, better practices, themes, etc. within the team, and across the Legal Entity.
**Required Qualifications:**
+ 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function).
+ Understanding of critical operational risk management lifecycle activities.
+ Project management, communication, and interpersonal skills.
+ Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
+ Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
**Preferred Qualifications:**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
+ Experience in at least one of the following:
+ Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds.
+ Provide support of implementing the operational risk governance frameworks.
+ Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards.
+ Assisting the operational risk exam management processes.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the "Prohibited Grounds"). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** Canada-Ontario-Toronto
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25011327

Location
Brookfield Place - 181 Bay Street
Business
At Brookfield Properties, our global network and relationships are here for our tenants and partners - wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don't just coexist, but thrive. If you're ready to be a part of our team, we encourage you to apply.
Job Description
The Canadian office real estate division has an exciting opportunity to join its Eastern Canada Asset Management team. This entry level role provides an opportunity for the successful candidate to gain experience and perform accurate and timely analytical support to Asset Management, Investments, Development, Senior Management and Leasing groups with respect to financial activities which impact the business. Direct involvement in the development of the annual Business Plans, Strategic Initiatives (Acquisitions, Dispositions, Financings, Developments, Appraisals) and regular analysis of operational performance.
RESPONSIBILITIES:
+ Prepare and maintain accurate cash flow forecasts, DCF modelling and property valuations, to evaluate property value for acquisition, disposition, development and/or financing purposes and assist in due diligence process.
+ Co-ordinate property valuations and leasing assumptions for existing portfolio as part of the annual business planning process and confidently present quarterly IFRS valuations. Regularly update and analyze (monthly, quarterly) and provide reporting on asset performance (e.g., variance analysis on asset returns, retail sales performance etc.).
+ Contribute to accurate, timely, monthly capital forecasting process in close collaboration and coordination with construction management, property management and property accounting.
+ Prepare timely evaluation of prospective tenant's financial covenant and NER calculation. Develop and implement tenant risk profiles for asset and portfolio analysis.
+ Assist with a variety of miscellaneous projects requiring financial decisions (e.g., redevelopment and re-leasing analysis, business evaluation, strategic initiatives).
+ Responsible for data collection and market research relevant to the Eastern Region (e.g., leasing and investment analysis statistics).
+ Assist with the development of co-ownership and corporate reporting packages.
+ Potential to provide support to the Brookfield Properties Development team with initiatives that directly sit under the Eastern Region Brookfield Office Properties portfolio.
+ Ad hoc analyses for management.
QUALIFICATIONS
SERVICE / PERSONAL SKILLS:
+ Excellent interpersonal, communication skills (oral & written) and presentation skills.
+ Results driven, detail orientated and critical thinking.
+ Ability to confidently present work and recommendations.
+ Exhibits strong personal initiative with the ability to work under minimal supervision and independently.
+ Demonstrated flexibility and strong organizational skills.
+ A solid team player, able to effectively balance changing priorities and a varied workload involving numerous projects and overlapping time constraints.
+ Professional with a positive attitude.
EXPERIENCE & TECHINCAL SKILLS:
+ Entry level to 1 year of work experience.
+ A candidate interested in financial analysis, business planning and budgeting in a commercial real estate environment.
+ Exposure to real estate financial modelling, valuations, acquisitions, dispositions, leasing and financing an asset.
+ Strong Microsoft Excel skills.
+ Experience with Argus Enterprise an asset but not required.
+ MS Office
EDUCATION/DESIGNATIONS/LICENSES:
+ University degree in real estate, business, accounting or economics
We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
#BPCA
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.

Retail Warehouse & Production Management
**_This is a full time position in a warehouse environment_**
**Who we are:**
Value Village is a part of the Savers family of stores. We are a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from landfills each year. We also help more than 100 nonprofit organizations by purchasing donated goods from them, which provides a source of revenue to help support their vital community programs and services.
We operate over 300 locations. Our brands are Value Village (in Canada and the U.S.), Village des Valeurs (in Quebec), Savers (in the U.S), Unique (in the U.S.) and Savers Australia.
**Summary** **& Positions** **:**
As part of the Warehouse and Production Management team at Value Village, everything you do has a specific purpose that links Team Member effort to business results in your location. Our Warehouse Management team makes important decisions that directly impact the success of their location every day. And, they continuously develop and empower their Team Members
Management opportunities in production may include:
- Production Supervisors
- Production Manager
- Warehouse Supervisor
- Warehouse Manager
**What you can expect:**
A commitment to protecting the health and safety of our Team Members. Great benefits, paid training, career development, bonus opportunities, a competitive wage, and a 50% Team Member discount. Our Team is a great one, made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. You'll positively impact Team Members, Customers, Donors, Your Community, and the Environment.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1980 Eglington Avenue East, Suite D-4 Toronto, ON M1L 2M6
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
#TALENT3

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Overview
Mastercard provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Director, Commercialization will work across sales engagement, go-to-market strategy and marketing communications. This important role will be accountable for impactful revenue targets and driving awareness of Cardholder Services internally and externally.
The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Sales/Account Management, Finance and B2B Marketing to gather, aggregate and disseminate relevant information. The ideal candidate is organized, a powerful communicator, flexible, and a strong people leader.
Roles and Responsibilities
- Sales Engagement:
o Design Global collateral plan and training program for key stakeholders (sales, account management etc.).
o Manage agency relationships and strategy for collateral and research.
o Collaborate with Regions for on-going tracking of sales pipeline to ensure tracking meeting of revenue targets.
o Create case studies and conduct research to support Cardholder Services narrative through numbers.
- Go-to-Market Strategy:
o Partner with segment or product teams to create strategies for new go-to-market approaches (debit, SME, etc.)
o Create strategies for channel expansion beyond Loyalty Sales; oversee launch of Benefit Pass in LAC and NAM and expansion to additional regions
o Parter with new benefits team on launch of new benefits
- Marketing / Communications:
o Create and identify distribution channels for issuer marketing to promote benefits usage
o Partner with Regions and external agency to manage Global Services Google Ad budget and strategy
o Align with PR / Comms on speaking or event opportunities for Cardholder Services externally and internally
Qualifications
- Outstanding communication skills, ability to present ideas succinctly in a compelling manner and tailor messages to different audiences
- Proven leader with ability to grow and develop team members
- Customer-first approach with curiosity about industry trends and ability to tailor CHS positioning to meet customer needs
- Skilled in influencing and motivating collaboration, with a vision for unifying sales and regional stakeholders around strategic goals.
- Collaborative team mate who embodies the "Mastercard Way" and builds alignment across diverse teams.
- Agile mindset, ability to understand new ideas and concepts quickly and demonstrated critical thinking abilities
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Description:
Company Description:
At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.
The Opportunity
The Real Estate Asset Management Department is hiring a Supervisor, Transaction Management - Quebec/Atlantic for a 15-month contract, located in either the Toronto or Montreal (Dorval) office. The role reports to the Senior Real Estate Transaction Manager. The successful candidate will partner with Restaurant Development, Asset Management, Legal, Franchising, Construction, Field Service, etc. and be accountable for the following Quebec and Atlantic Canada Development Projects, New, Relocation and Rebuilds of restaurants.
Key customers include: Regional and National Leadership, Legal, Restaurant Development Team, Owner Operators, McOpCo (Corporate Owned) and Regional Staff.
Le service de Gestion des actifs de l'immobilier est à la recherche Superviseur, Gestion des transactions pour le Québec/les provinces de l'Atlantique, pour son bureau de Toronto ou de Montréal (Dorval). La personne occupant ce poste relève du·de la directeur·trice senior des Transactions immobilières. La personne retenue collaborera avec les services du Développement de restaurants, de la Gestion des actifs, du Contentieux, du Franchisage, de la Construction, du Service aux franchisés, etc. De plus, elle sera responsable des projets de développement, de construction, de déménagement et de rénovation des restaurants du Québec et des provinces de l'Atlantique.
Les clients clés comprennent : la haute direction régionale et nationale, le Contentieux, l'équipe du Développement de restaurants, les franchisé·e·s, le personnel des restaurants de la compagnie et le personnel régional.
Duties
+ Assist with drafting and negotiations of Letters of Intent/Offer to Lease with Area Real Estate Managers.
+ Negotiate and draft all terms and conditions of lease agreements (based upon L.O.I or Offer to Lease), which includes working with Area Real Estate Managers, Landlord's, in-house Legal and at times outside counsel.
+ Assist with the drafting and negotiations of Agreements of Purchase and Sale, work with in-house Legal and outside counsel; track, oversee, and waive deal conditions.
+ Assist with drafting all other real estate agreements, including lease amending agreements.
+ Various project information, requests and approvals with the Construction Department and consultants.
+ Oversee miscellaneous aspects of Restaurant Development, project and department specific tasks - conditions, Title Opinion, NDA documents, lease registrations, lease commencement acknowledgement letters, general real estate reporting and tracking, broker, landlord and developer relationships, certain financial reviews and documentation preparation.
+ Aligns goals and objectives with the Department, National and Corporate strategies and processes.
+ Partners with Legal and Area Real Estate Manager to prioritize all lease documentation to ensure timing of various projects align with the national development plan.
+ Attend and participate in Regional/National Development meetings and all regular Team meetings.
+ Participer à la rédaction des ébauches des lettres d'intention/offres de location ainsi qu'aux négociations relatives à celles-ci en collaboration avec les directeur·trice·s de l'Immobilier de la région.
+ Négocier et rédiger les ébauches des modalités des ententes de location (conformément à la lettre d'intention ou à l'offre de location), ce qui inclut une collaboration avec les directeur·trice·s de l'Immobilier de la région, les propriétaires, le service du Contentieux et, à l'occasion, des avocat·e·s externes.
+ Participer à la rédaction et aux négociations des ententes d'achat et de vente, collaborer avec le service du Contentieux et des avocat·e·s externes; assurer le suivi, la surveillance et l'exonération des conditions des ententes.
+ Participer à la rédaction de toutes les autres ententes d'immobilier, dont les ententes de modification de bail.
+ Gérer les renseignements, les demandes et les approbations de projets avec le service de la Construction et les conseiller·ère·s.
+ Superviser différents aspects du Développement de restaurants; des tâches ou des conditions d'un projet ou du service; des opinions sur le titre; des documents de non-divulgation; de l'enregistrement des locations; des lettres de confirmation du début de location; du suivi et des rapports généraux de l'immobilier; des relations avec les courtiers, les propriétaires et des développeurs; de certains bilans financiers; et de la préparation de la documentation.
+ Harmoniser les buts et les objectifs aux stratégies et processus du service, du pays et de l'entreprise.
+ Collaborer avec les directeurs du Contentieux et de l'Immobilier de la région pour établir la priorité de la documentation de location pour s'assurer que l'échéancier des divers projets correspond au plan de développement national.
+ Assister et participer aux réunions de Développement régionales/nationales et à toutes les réunions d'équipe.
Qualifications
+ A minimum of 5-7 years of related real estate training and work experience in drafting and solid negotiation of legal documents in commercial real estate.
+ Strong negotiator with outstanding knowledge of commercial leases and lease terms.
+ QSR retail leasing experience or legal experience in commercial leasing considered an asset.
+ Outstanding written and verbal communication skills.
+ Well-organized, with excellent multi-tasking and prioritizing skills to manage multiple sites at any given time, with tight deadlines - while still maintaining a high level of accuracy and attention to detail.
+ Excellent computer skills and technologically savvy.
+ Ability to work in a fast-paced environment with the ability to adjust quickly to change.
+ Critical thinker and ability to escalate when assistance is needed in a timely manner.
+ Ability to work independently and lead all areas of responsibility, with minimal supervision and to impeccable professional standards.
+ Au moins de 5 à 7 ans de formation et d'expérience de travail en immobilier, dont en rédaction et en négociation de documents légaux dans le secteur de l'immobilier commercial.
+ Grandes compétences en négociations avec une excellente connaissance des baux et des modalités de baux commerciaux.
+ Expérience en location dans le secteur de la restauration à service rapide ou une expérience juridique en baux commerciaux, un atout.
+ Aptitudes exceptionnelles en communication orale et écrite
+ Bon sens de l'organisation, habiletés à mener plusieurs projets à la fois, aptitudes à établir des priorités pour gérer plusieurs sites en même temps avec des échéanciers très serrés, tout en maintenant un niveau supérieur de rigueur et de minutie.
+ Excellentes compétences informatiques et maîtrise de la technologie.
+ Capacité à travailler dans un environnement dynamique et facilité d'adaptation rapide au changement.
+ Esprit critique et capacité à transmettre rapidement un problème à l'échelon supérieur lorsque de l'aide est requise
+ Capacité à travailler de façon indépendante et à diriger toutes les sphères de responsabilité, avec très peu de supervision et à respecter des normes professionnelles irréprochables.
Additional Information:
McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Bilingualism (French, English) - In addition to the knowledge of French, the position of Bilingual Supervisor, Transaction Management - Atlantic/Quebecrequires strong oral and written English skills.
Our organization is present throughout Canada as well as in many other countries.
Following an assessment, we have determined that the duties related to the position of Bilingual Supervisor, Transaction Management - Atlantic/Quebec require the knowledge of English, in addition to French (both oral and written). This position requires, among other things, the person to communicate orally and in writing with national departments, suppliers and franchisees located outside of the province of Quebec, including in Ontario and Atlantic Canada. Our organization has business that requires national coordination. We have also determined that the knowledge of English that is already required of other employees does not allow for the execution of the duties requiring the knowledge of English in connection with the position of Bilingual Supervisor, Transaction Management - Atlantic/Quebec. However, McDonald's restricts as much as possible the number of positions for which it requires the knowledge of a language other than French. McDonald's requires English proficiency only when necessary to the execution of an employee's duties.
Est bilingue (français et anglais). En plus de la connaissance du français, le poste de superviseur, gestion des transactions - Québec/provinces de l'Atlantique requiert de solides compétences en anglais, à l'oral et à l'écrit.
Notre organisation est présente partout au Canada ainsi que dans de nombreux pays. À la suite d'une analyse, nous
avons déterminé que les tâches liées au poste de superviseur, gestion des transactions - Québec/provinces de l'Atlantique nécessitent la connaissance de l'anglais en plus du français (à l'oral et à l'écrit). Ce poste implique notamment de communiquer oralement et à l'écrit avec les services nationaux, les fournisseurs et les franchisé·e·s situés à l'extérieur du Québec, y compris en Ontario et dans les provinces de l'Atlantique. En effet, notre organisation a des activités qui demandent une coordination à l'échelle nationale. Nous avons également déterminé que la connaissance de l'anglais déjà exigée des autres employés ne permet pas l'exécution des tâches nécessitant la connaissance de l'anglais liées au poste de superviseur, gestion des transactions - Québec/provinces de l'Atlantique. Cependant, McDonald's restreint le plus possible le nombre de postes pour lesquels il exige la connaissance d'une autre langue que le français. McDonald's n'exige la maîtrise de l'anglais que lorsque cela est nécessaire à l'exécution des tâches d'un·e employé·e.
Requsition ID: 987

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity ("Clarity") changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Director Product Management will lead the Merchant narrative for Subscriptions:
- Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants
- Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process
- Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription Management
Responsibilities
- Support customer facing teams in socializing the merchant value prop for Subscriptions
- Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product
- Understand Mastercard's business model and take key financial or commercial factors while enhancing merchant strategy
- Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements
- Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
- Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
- Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
- Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.
Experiences
- Have knowledge and experience with the subscription / payments industry or with merchants
- Extensive experience working on product launches in multiple markets
- Experience independently building product strategies and driving alignment with senior executives
- Understands and can explain the business context and the associated customer use cases
- Verbal and written communication is clear and concise
- Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality
- Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions
- Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talent
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Director, Account Management, Financial Institutions
Overview
The Financial Institutions (FI) Account Team is a key line of business that works with FI client partners to drive Mastercard's strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions.
The FI Team is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and sales leaders. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources.
The team works with our FI customers to support their needs across Payments, Treasury, Everyday Banking, Digital Channels, Data Analytics, Marketing, Fraud & Risk, Finance to drive joint business development.
Reports to the Vice-President, Account Management, and is based in Montreal.
Role
- Provide superior strategic account management driven by robust planning - building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
- Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process.
- Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships.
- Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles.
- Develop detailed business cases, including financial analysis/modeling, in support of FI initiatives.
- Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
All About You
The ideal candidate for this position:
- Experience in the payments or technology business with exposure to Financial Institutions or experience in the FI space with some responsibility for payments, co-brand and business development is desirable.
- Demonstrated track record of planning, managing, and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy.
- Dynamic, forward-thinking positive team player, adept at engaging and leveraging internal resources to achieve success and contribute to the wider team environment.
- Ability to manage and grow internal and external cross functional relationships and partnerships with executives at all levels.
- Sound business judgment with established strategic and conceptual thinking and planning skills.
- Excellent strategic thinking and analytical skills with a proven track record in problem-solving and creating solutions that increase revenue.
- Bachelor's degree required; MBA preferred.
Directeur, Gestion de Comptes, Institutions financières
Aperçu
L'équipe de gestion des comptes des institutions financières est une ligne d'affaires clé travaillant avec des partenaires clients pour faire progresser la stratégie de Mastercard en faisant croitre les paiements quotidiens, en supportant solutions adjacentes et complémentaires, en offrant des services à valeur ajoutée et solutions de sécurité.
L'équipe cherche à bâtir une équipe stratégique, consultative, diversifiée, composée de gestionnaires de comptes de classe mondiale, de résolveurs de problèmes et de leaders de vente. Nous recherchons des individus hautement motivés qui affichent une forte orientation vers la réussite, une curiosité intellectuelle, une ouverture, une résilience, une diligence et la capacité de mobiliser efficacement les ressources.
L'équipe travaille avec des institutions financières pour répondre à leurs besoins en matière de paiements, trésorerie, services bancaires courants, canaux numériques, analyse de données, marketing, sécurité, pour stimuler le développement commercial conjoint.
Le candidat se rapportera au Vice-Président, Gestion de comptes, Institutions Financières et sera basé à Montréal.
Rôle
- Fournir une gestion de compte stratégique supérieure, basée sur une planification robuste - en développant une compréhension approfondie des besoins des clients, en définissant des solutions créatives pour répondre à ses besoins, et en travaillant efficacement avec les partenaires internes pour mobiliser les ressources nécessaires pour offrir une valeur ajoutée.
- Identifier et développer de nouvelles opportunités commerciales (avec des clients existants et nouveaux) qui offrent le meilleur potentiel de croissance future des affaires et un retour appréciable sur les investissements financiers. Qualifier les opportunités avant de travailler avec des experts produits internes et d'autres parties prenantes pour ensuite faire progresser le processus de vente.
- Soutenir des initiatives organisationnelles stratégiques significatives, y compris la vente croisée de produits, capacités et solutions de Mastercard pour accroître les relations.
- Travailler avec les clients pour développer une compréhension approfondie de leur entreprise et un point de vue sur la manière dont les solutions Mastercard peuvent répondre aux besoin d'affaires, en mobilisant les parties prenantes pour faire avancer efficacement les opportunités à travers des cycles de vente hautement matriciels.
- Développer des cas d'affaires détaillés, y compris des analyses/modélisations financières, en soutien aux initiatives en collaboration avec les partneraires internes.
- Négocier, exécuter et gérer le processus de contrat client, en assurant la liaison globale des ressources et le partage d'informations.
Tout sur vous
Le candidat idéal pour ce poste possède :
- Une expérience dans le domaine des paiements ou de la technologie avec une exposition aux institutions financières ou une expérience dans le domaine avec une certaine responsabilité pour les paiements et le développement commercial est souhaitable.
- Antécédents démontrés de planification, gestion et clôture d'efforts de vente complexes et compétitifs et de livraison de résultats dans un environnement rapide avec un sens de l'urgence et de l'exactitude.
- Joueur d'équipe dynamique, avant-gardiste et positif, expert dans l'engagement et la mobilisation des ressources internes pour réussir et contribuer à l'environnement de l'équipe élargie.
- Capacité à gérer et développer des relations et des partenariats transversaux internes et externes avec des cadres à tous les niveaux.
- Jugement commercial solide avec des compétences établies en réflexion stratégique et conceptuelle et en planification.
- Excellentes compétences en réflexion stratégique et analytique avec un historique prouvé en résolution de problèmes et en création de solutions qui augmentent les revenus.
- Diplôme de baccalauréat requis; MBA préféré.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Director, Account Management, Financial Institutions
Overview
The Financial Institutions (FI) Account Team is a key line of business that works with FI client partners to drive Mastercard's strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions.
The FI Team is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and sales leaders. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
The team works with our FI customers to support their needs across Payments, Treasury, Everyday Banking, Digital Channels, Data Analytics, Marketing, Fraud & Risk, Finance to drive joint business development.
Reports to the Vice-President, Account Management, and is based in Toronto.
Role
- Provide superior strategic account management driven by robust planning - building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
- Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process.
- Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships.
- Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles.
- Develop detailed business cases, including financial analysis/modeling, in support of FI initiatives.
- Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
All About You
The ideal candidate for this position:
Experience in the payments or technology business with exposure to Financial Institutions or experience in the FI space with some responsibility for payments, co-brand and business development is desirable.
Demonstrated track record of planning, managing, and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy.
Dynamic, forward-thinking positive team player, adept at engaging and leveraging internal resources to achieve success and contribute to the wider team environment.
Ability to manage and grow internal and external cross functional relationships and partnerships with executives at all levels.
Sound business judgment with established strategic and conceptual thinking and planning skills.
Excellent strategic thinking and analytical skills with a proven track record in problem-solving and creating solutions that increase revenue.
Bachelor's degree required; MBA preferred.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

The Expense Shared Service team is primarily responsible for delivering trusted, strategic expense insights to customers, while continuously improving and initiating positive change across people, processes, and technology. The incumbent will be a key financial advisor to the Canada/Corporate/GWAM/U.S. Marketing team. The responsibilities include reporting, planning, and forecasting monthly expenses and expense savings initiatives, as well as supporting any other critical initiatives and projects, with a focus on Canada/Corporate/GWAM/U.S. Marketing functional reporting. Reporting to the Director, Global Marketing Expenses the incumbent will work closely with the Expense Shared Service team and collaborate with the functional business partners to provide streamlined support and thoughtful analysis to functional leaders and the Canada/Corporate/GWAM/U.S. segment expense team. The incumbent will possess the ability to work with people at all levels of the organization. The Manager will also be responsible for providing ongoing leadership to MBPS support staff.
**Position Responsibilities:**
+ Deliver and present monthly expense reports to functional leaders and partners, ensuring data quality and developing reports that meet partner needs, along with providing valuable analysis and clear commentary on results
+ Participate in the forecasting and budgeting process by partnering with key finance and business areas to develop and maintain accurate forecasts and budgets
+ Demonstrate strong technical understanding of expense accounting, including company policies, with sufficient business knowledge to verify and analyze information effectively
+ Report and analyze consolidated global function expense performance and outlook, identifying expense risks and opportunities, and recommending actions for business partners.
+ Present ongoing and ad hoc analysis, history and future, to senior management across the Finance functions
+ Use appropriate judgment to handle unexpected issues and requests, prioritizing work effectively and balancing resource requirements to achieve solutions
+ Play an integral role in transformation activities within Canada/Corporate/GWAM/U.S. and the Expense Shared Service team, leading initiatives to collaborate across teams for continuous improvement
+ Cultivate an innovative environment by supporting creativity and high-performance teamwork, expanding personal networks within the business area and finance teams, and driving continuous improvement in engagement throughout the organization
**Required Qualifications:**
+ Accounting designation (CA, CMA, CGA, CPA) and/or CFA with 5+ years of relevant experience in progressive accounting roles
+ University degree in business, finance, or equivalent
+ Strong interpersonal and communication skills with the ability to collaborate, negotiate, and influence effectively, coupled with excellent relationship management skills
+ Self-starter with solid independent judgment, problem-solving, and analytical skills, capable of working independently
+ Results-oriented, able to manage expectations, work under tight deadlines, and handle competing priorities with strong organizational and project management skills
+ Strong business acumen with the ability to communicate complex concepts and results clearly and concisely, both in writing and verbally
+ Excellent customer focus and commitment to quality, demonstrating attention to detail
+ Solid analytical and technical capability, able to assimilate and summarize large amounts of information from multiple sources for senior management, with proficiency in Microsoft Office and the ability to learn new applications quickly
**Preferred Qualifications:**
+ Smartview/Essbase, Anaplan, PowerBI, and Lawson knowledge (or other complex GL package) would be an asset
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$86,250.00 CAD - $155,250.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.