55 Store Manager jobs in Surrey

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:
Paid bi-weekly
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
JOB SUMMARY
PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.
ESSENTIAL RESPONSIBILITIES
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.
QUALIFICATIONS
4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.
SUPERVISORY RESPONSIBILITY
Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

Job Description

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development:

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising:

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

Customer Experience:

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration:

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications:

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You'll Excel If You:

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Job Description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.

What You Will Achieve

• Manage a team of Brand Associates setting expectations, goals, and develop talent
• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
• Maintain a clean, organized, and safe store environment for customers, employees, and store products
• Focused on providing positive customer and employee experience
• Set high store standards that reflects company brand image, values, and culture
• Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
• Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
• Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
• Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
• Drive sales of company key products such as Blind boxes, MEGA, and accessories
• Must be able to work flexible hours including nights, weekends, holidays

Visual Merchandising & Inventory Management (1 or the other depending on store size)

• Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
• Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
• Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
• Works closely with Inventory ASM to determine BOH and warehouse inventory levels
• Required to work specific days of the week depending on Visual/Inventory Management responsibilities
• Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.

Qualifications:

• Retail industry knowledge, skills, and abilities
• You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
• Confident and comfortable engaging customers to deliver great customer experience
• More than 2 years of store leadership experience in retail
• High level of ethics, values, integrity, and trust
• Experience working independently in an ambiguous environment with minimal supervision.
• Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
• Ability to adapt to a fast-paced environment and implement new standardization directives
• High School Diploma
• Must be 18 years old or older

Physical Requirements:

• Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6-8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment that may require quick movements and multitasking
• Ability to work in varying temperature conditions, including stockroom and receiving areas
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

Benefits:

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.