12 Technology jobs in Ajax

Huawei Canada has an immediate 12-month contract opening for a Researcher.

About the team:
Initially founded in 1991 as Huawei's ASIC Design Center, the IC Lab is a leading global fabless semiconductor lab. This lab delivers trusted, cutting-edge semiconductor products and services for smart devices, contributing to smart home and mobility solutions. The local team in Canada specializes in semiconductors, and chipset solutions.

About the job:

• Stay up-to-date with the latest technology trends and research achievements in the industry and academia within AI- Computing network domain, generating insightful technology reports.

• Bring insights and advice to the Technology Cooperation team to identify potential opportunities for industry and academical collaboration.

• Perform ICT-related technology analysis and present the summary to relevant technical teams with good understanding of technical details.

• Gain insight into policies, guidelines and reports, and summarize relevant viewpoints to help predict the future trend.

  The target annual compensation (based on 2080 hours per year) ranges from $85,000 to $184,000 depending on education, experience and demonstrated expertise.

Huawei Canada has an immediate 4-month internship opening for a Technology Researcher.

About the team:
Initially founded in 1991 as Huawei's ASIC Design Center, the IC Lab is a leading global fabless semiconductor lab. This lab delivers trusted, cutting-edge semiconductor products and services for smart devices, contributing to smart home and mobility solutions. The local team in Canada specializes in semiconductors, and chipset solutions.

About the job:

• Stay up-to-date with the latest technology trends and research achievements in the industry and academia within AI- Computing network domain, generating insightful technology reports.

• Bring insights and advice to the Technology Cooperation team to identify potential opportunities for industry and academical collaboration.

• Perform ICT-related technology analysis and present the summary to relevant technical teams with good understanding of technical details.

• Gain insight into policies, guidelines and reports, and summarize relevant viewpoints to help predict the future trend.

The target annual compensation (based on 2080 hours per year) ranges from $85,000 to $184,000 depending on education, experience and demonstrated expertise.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Virtualization Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
We are seeking a highly skilled professional to join our team as a Device Virtualization Advisory Consultant to help clients modernize their end-user computing environments through device virtualization. This role involves assessing client needs, designing virtualization strategies, and guiding the implementation of solutions such as Virtual Desktop Infrastructure (VDI), Desktop-as-a-Service (DaaS), and mobile device virtualization. You will play a key role in enabling secure, scalable, and efficient digital workspaces
You will guide clients through the design, implementation, and optimization of virtualization technologies. This role requires technical expertise, strong communication skills, and the ability to align IT solutions with business goals. You will work closely with enterprise clients to assess current environments, recommend virtualization strategies, and ensure successful deployment and integration
You will establish and maintain strong relationships with customers, serving as a trusted advisor and providing strategic insights and recommendations that drive customer success.
In this role you will be defining the scope of work, preparing proposals, and conducting solution demonstrations. You will engage with potential customers to understand their needs and tailor solutions that meet their requirements. Leading and delivering consulting engagements, ensuring high-quality outcomes and customer satisfaction, and providing post-implementation support are also key aspects of this position.
**Key Responsibilities:**
+ Evaluate client environments and business requirements to develop tailored device virtualization strategies.
+ Advise on and implement solutions such as VMware Horizon, Citrix Virtual Apps and Desktops, Microsoft AVD, and other VDI/DaaS platforms.
+ Guide clients through the transition from physical to virtualized device environments.
+ Provide expertise on endpoint management, user experience optimization, and security in virtualized environments.
+ Collaborate with IT, security, and business stakeholders to ensure alignment with organizational goals.
+ Deliver technical documentation, architecture blueprints, and executive-level briefings.
+ Stay current with trends in device virtualization, edge computing, and digital workplace technologies.
As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
**Your Future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ 5+ years of experience in IT consulting or infrastructure roles with a focus on device or desktop virtualization.
+ Hands-on experience with VDI/DaaS platforms such as Citrix, VMware Horizon, Microsoft AVD, or Amazon WorkSpaces.
+ Strong understanding of endpoint management tools (e.g., Intune, SCCM, Citrix Endpoint Management).
+ Familiarity with identity and access management, security policies, and compliance in virtualized environments.
+ Excellent communication, presentation, and stakeholder engagement skills.
+ Relevant certifications (e.g., Citrix CCA/CCP, VMware VCP-DTM, Microsoft Azure certifications) are a plus.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Virtualization Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
We are seeking a highly skilled professional to join our team as a Device Virtualization Advisory Consultant to help clients modernize their end-user computing environments through device virtualization. This role involves assessing client needs, designing virtualization strategies, and guiding the implementation of solutions such as Virtual Desktop Infrastructure (VDI), Desktop-as-a-Service (DaaS), and mobile device virtualization. You will play a key role in enabling secure, scalable, and efficient digital workspaces
You will guide clients through the design, implementation, and optimization of virtualization technologies. This role requires technical expertise, strong communication skills, and the ability to align IT solutions with business goals. You will work closely with enterprise clients to assess current environments, recommend virtualization strategies, and ensure successful deployment and integration
You will establish and maintain strong relationships with customers, serving as a trusted advisor and providing strategic insights and recommendations that drive customer success.
In this role you will be defining the scope of work, preparing proposals, and conducting solution demonstrations. You will engage with potential customers to understand their needs and tailor solutions that meet their requirements. Leading and delivering consulting engagements, ensuring high-quality outcomes and customer satisfaction, and providing post-implementation support are also key aspects of this position.
**Key Responsibilities:**
+ Evaluate client environments and business requirements to develop tailored device virtualization strategies.
+ Advise on and implement solutions such as VMware Horizon, Citrix Virtual Apps and Desktops, Microsoft AVD, and other VDI/DaaS platforms.
+ Guide clients through the transition from physical to virtualized device environments.
+ Provide expertise on endpoint management, user experience optimization, and security in virtualized environments.
+ Collaborate with IT, security, and business stakeholders to ensure alignment with organizational goals.
+ Deliver technical documentation, architecture blueprints, and executive-level briefings.
+ Stay current with trends in device virtualization, edge computing, and digital workplace technologies.
As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
**Your Future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ 5+ years of experience in IT consulting or infrastructure roles with a focus on device or desktop virtualization.
+ Hands-on experience with VDI/DaaS platforms such as Citrix, VMware Horizon, Microsoft AVD, or Amazon WorkSpaces.
+ Strong understanding of endpoint management tools (e.g., Intune, SCCM, Citrix Endpoint Management).
+ Familiarity with identity and access management, security policies, and compliance in virtualized environments.
+ Excellent communication, presentation, and stakeholder engagement skills.
+ Relevant certifications (e.g., Citrix CCA/CCP, VMware VCP-DTM, Microsoft Azure certifications) are a plus.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Huawei Canada has an immediate 12-month contract opening for a Research Engineer.

About the team:

The Technology Planning and Cooperation Department promotes strategic innovation across all of Huawei Canada. Working with fellow experts, the focus is researching new and upcoming areas of technology as well as strategic planning to help achieve long term vision of Huawei. This department offers a unique opportunity to leverage both technical and business skills.

About the job:

• Conduct in-depth research on cutting-edge literature and participate in internal discussions.

• Identify and define emerging technology frontiers with strategic impact on Huawei’s future.

• Develop technology charters to strengthen competitiveness and readiness.

• Define research directions to advance knowledge and innovation.

**Introduction**
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business?
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
As a Technical Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges?
If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to.
· Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
· Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
· Technical Solution Workshops: Conducting and participating in technical solution workshops.
· Building Effective Relationships: Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions.
· Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
· Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
IBM is seeking experienced and dynamic Technical Delivery Consultant to work directly with customer accounts and to customize, extend and deploy IBM Verify Customer Identity (Customer Identity and Access Management), IBM Verify Workforce Identity, IBM Verify Identity Privileged Identity software in customer environments.
The Consultant is a technical, customer-facing role having paramount impact on delivering projects for clients leveraging experience with IBM Verify Portfolio covering Customer Identity and Access Management (CIAM), IBM Verify Access, IBM Verify Governance, IBM Verify SaaS, and BM Verify Identity Privilege. The ideal candidate will have an Identity Access Management (IAM) domain expertise leveraging IBM Verify, where he/she will be responsible for providing expert guidance, implementation, and support for IBM clients.
He or she will have expertise software and system design skills, including knowledge of web applications, Kubernetes, and Dockers in Linux and Windows environments, along with the ability to manage and support customized developments and implementations.
You are responsible for successfully deploying integration solution based on IBM Hybrid Cloud approach.
You will directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.
**Required technical and professional expertise**
* In-depth knowledge of Identity and Access Management domain, technologies, and best practices
* Expertise in deploying and managing IBM Verify solutions.
* Strong understanding of security protocols, authentication, authorization, and access control mechanisms.
* Experience with integration of IBM Verify with various applications and systems.
* Excellent problem-solving, analytical, and troubleshooting skills.
* Strong communication and interpersonal skills.
* Ability to manage multiple projects and priorities in a fast-paced environment.
* development and/or systems engineering experience
* technical support or consulting client-facing experience, preferably with an organization serving mission-critical operations
* Has provided technical leadership (Architecture, Design, Development oversight) and team leadership (planning, collaboration, conflict resolution, driving results) on both small and large technology projects
* Knowledge of Linux and Windows system administration
* Scripting skills
* Experience developing and deploying code in a High Availability environment
* Hands-on experience with AWS, MS Azure and/or other cloud computing platforms
* Hands-on experience configuring VMware (Workstation / ESXi) environments
* Strong knowledge of directory service configuration (LDAP and Windows Active Directory)
* Strong knowledge of Security best practices
* Leadership skills is a plus
**Preferred technical and professional experience**
* Installation, configuration, and administration of IBM Verify tools
* Experience with Identity and Access Management security domain
* Knowledge in applying patches and upgrades on IBM Verify
* Expertise in migrating IBM Verify on prem to IBM Verify SaaS
* Expertise integrating applications with IBM Verify
* Infrastructure design or solution engineering/architecture skills
* Understanding of Kubernetes and Dockers
* Knowledge of secure backups and secure restore best practices
* Creating/supporting the formulation of statement of work (SOW).
* Assessing duration/activities/resources/prerequisites involved in an engagement
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Description

Job Description

Salary:

Were Hiring: Team Lead Technology in Banking Recruiting

Hybrid Toronto HQ | Full-Time | Competitive Base + Bonus

This is a high-growth leadership opportunity to build out and lead our Tech-in-Banking vertical from the ground up! You will recruit best in class talent across Project Management, Risk, Data Cybersecurity and Tech Ops for Canadas Top Banks & Financial Services clients.

Who We Are

Robertson & Company is a leading provider of strategic talent advisory services to top financial institutions, major corporations, and public sector organizations. With over 25 years of experience, Robertson leverages deep industry expertise and an extensive talent network to deliver exceptional recruitment solutions. Acting as an extension of its clients talent acquisition teams, the firm offers high-touch, personalized service to ensure seamless integration of top-tier candidates. With a database of over 190,000 qualified professionals and 1,250 curated talent pipelines, Robertson consistently identifies and attracts the right talent. Committed to diversity and inclusion, Robertson is a proud member of the CGLCC and a certified diversity supplier.

What Youll Do

• Hire, mentor and coach a high-performing recruitment team
• Own and grow a 360 desk in BFSI (Banking, Financial Services or Insurance)
• Develop sales strategies for core accounts (BIG 5 Banks, Credit Unions, Fintech)
• Design and implement desk-level KPIs and sales planning
• Foster and maintain client relationships both in person and via written communication
• Support key client accounts and strategic hires
• Act as a SME (Subject Matter Expert) on tech-in-banking talent trends and industry updates
• You will build out and lead a team of 8, drive divisional performance, and help shape the future of the business.

Who You Are

• 5+ years recruiting tech roles into financial services (PM, BAs, DevOps, Security, etc.)
• Significant experience in mentoring, coaching & training junior recruiters
• Proven track record in process excellence, talent assessment & hiring, and meeting & exceeding outlined KPIs & metrics on a consistent basis
• Operationally strong, commercially sharp, and a true team and relationship builder
• Strong commercial instincts and solid understanding of bank tech environments
• Excellent communication, interpersonal, and presentation skills
• Possess a builder mindset, thriving on creating and building something from the ground up
• 360 desk experience at a Recruitment Agency is a must

KPIs

• Meet metrics consisting of but not limited to: weekly client touchpoints (via phone & email outreach), interview targets, monthly placements, pipeline growth, team headcount growth, placement volume.
• Meet/exceed individual annual desk billing targets
• Meet/exceed team annual desk billing targets
  

30-60-90Day Snapshot

• 30 Days:

- Create & launch strategy for the desk and identify core roles.

- Meet with existing BFSI clients and map tech needs.

- Build sourcing strategy and shortlist pipeline.

• 60 Days:
  

- Hire first delivery recruiter

- Close first placement desk

- Implement team-specific KPI targets & hiring

• 90 Days:

- Deliver desk revenue outlined by Hiring Manager

- Launch Teach in Banking marketing campaign

- Finalize growth roadmap for 2025

• How to Apply :If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson values diversity and is committed to creating an inclusive workplace. We invite all qualified individuals to apply, however only those with relevant experience and skillsets will be contacted.

• Robertson is an equal opportunity employer committed to diversity and inclusion. We are a certified diverse supplier and actively seek to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. Join us in building a diverse and inclusive environment.
  

Huawei Canada has an immediate internship opening for a Researcher.

About the team:

The Computing Data Application Acceleration Lab aims to create a leading global data analytics platform organized into three specialized teams using innovative programming technologies. This team focuses on full-stack innovations, including software-hardware co-design and optimizing data efficiency at both the storage and runtime layers. This team also develops next-generation GPU architecture for gaming, cloud rendering, VR/AR, and Metaverse applications.

One of the goals of this lab are to enhance algorithm performance and training efficiency across industries, fostering long-term competitiveness.

About the job:

• Stay up-to-date with the latest technology trends and research achievements in the industry and academia within the AI/ML domain, generating insightful technology reports. 

• Drive the evaluation and adoption of cutting-edge AI/ML technologies and methodologies.

• Collaborate with stakeholders and cross-functional teams to develop strategic technical plans in the development and implementation of AI/ML project. 

• Foster a culture of innovation and continuous improvement within the AI/ML team.

Job Title:
Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng
Job Description
Title: Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng
Location: Oshawa, Ontario
**JOB DESCRIPTION**
The Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ( ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng position at Concentrix is just the right place for you!
As a remote Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng working from home, you'll:
+ Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)
+ Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contacts
+ Handle contacts from Automotive dealerships across Canada & the US.
+ Track information and update cases
+ Perform follow ups on existing cases and close cases, as required
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng role include:
+ Class A Automotive License (310s - Red Seal)
+ Valid Driver's License
+ 5 year automotive experience with repairs/diagnostics
+ Strong aptitude for technical/mechanical repairs
+ Effective diagnostic aptitude, with strong time management skills
+ Strong communication and computer software skills
+ Fluent in English and French
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $28.63 - $40.87/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Health and wellness programs with trained partners to help promote a healthy you
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Mentorship programs that support your rewarding career journey
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN Oshawa
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.