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9 Technology jobs in Cambridge

Information Technology Project Manager

Cambridge, Ontario Telescope Recruitment

Posted today

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Job Description

*** This position is open to anyone living in the EST, CST or MST time zones. The role is fully remote but will require occasional travel, on average about once a month.***

Our employer is a leading first-responder cybersecurity organization enabling clients to swiftly and effectively return to business following a cyber-attack. As a global market leader in ransomware post-breach remediation and cyber-attack first response, they consistently deliver results that exceed market standards for handling cyber-extortion and ransomware events. Their team collaborates with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.

The employer has an exciting opening for a FRENCH SPEAKING PROJECT MANAGER - Cybersecurity Incident & Engagement Manager (CIEM), which is a consulting practitioner that is a key participant in the Incident Response teams. You will play an important role in managing and coordinating the response to cyber incidents, ensuring that they are handled in a timely and effective manner. This position involves working closely with internal and external stakeholders to mitigate risks, minimize damage, and facilitate recovery efforts. This is a client-facing role where you will be responsible for managing cybersecurity incidents on behalf of our clients, including Fortune 500 organizations, ensuring quick resolution and minimizing impact to their operations. The CIEM is responsible for maintaining incident response protocols, managing communication during an incident, and ensuring continuous improvement of incident response processes.

This role is unique, and it is not like any of the regular Project Management positions out there; to succeed you need to possess skills to influence contributors at all levels, have organizational skills to manage engagements from inception to invoicing, set up and run kick-off and status meetings, maintain regular and agile client communications, define and document Standard Operational Processes, control project budgets, improve processes, support quality assurance steps for final deliverables where required and act as an escalation point for engagement issues.

The CIEM must enjoy active and regular interaction with technical consultants, lawyers and clients to keep up with our fast-paced high-demand engagements. This is a very engaging and hands-on role that does not allow for dull moments and often requires daily collaboration with our global teams across Europe and North America.

It requires a person who understands the fundamentals of IT infrastructure, proactive security measures, disaster recovery and remediation activities as they relate to information security.

Strong relationship-building ability with our partners within the insurance and legal professions is a must as well as with end-clients. You will have accountabilities for all engagements assigned to you and should be able to manage multiple engagements in parallel, at different stages. You need to possess strong experience working in the Information Technology and/or Security fields and a keen interest in learning about incident response methodologies and underlying forensic and breach response principles.

Your primary responsibility will be to act as the main point of contact for engagement delivery. As an engagement manager in the Cybersecurity field, you are required to possess leadership skills as well as, exceptional time management skills, excellent attention to detail and uncompromising pursuit of quality.

INCIDENT MANAGEMENT

Manage and coordinate engagement to address response to cybersecurity incidents, including data breaches, malware infections, system compromises, and other cyber threats.
Act as the main point of contact during active incidents, ensuring clear and timely communication with internal stakeholders, management, and external parties (e.g., vendors, legal, regulators).
Collaborate with technical teams to investigate, contain, and mitigate incidents.
Maintain accurate and up to date records of incidents, including the timeline of events, response actions taken, deliverables, deadlines, and lessons learned.
Create incident status reports and contribute to post-incident analysis.
Assist in developing, testing, and refining incident response plans and procedures to ensure they are up-to-date and effective.
Ensure regulatory and compliance requirements are met throughout the incident lifecycle.
Support efforts to identify the root cause of incidents and recommend improvements to prevent future occurrences.
Track incident response metrics, provide status updates, and report on incident trends to management.
Coordinate and ensure all facets of the incident response process are successfully executed in an organized and trackable manner.
Enforce our critical incident response SLAs across all team members.
Identify gaps, risks and opportunities during the incident, and address them to ensure the success of the incident.
Develop and deliver agile/rapid progress reports, proposals, requirements documentation and presentations to various audiences.
Create a strong partnership with the Incident Technical Leads to ensure nothing is missed and all engagements are delivered successfully.
Coordinate, run, and record an incident postmortem

PROJECT MANAGEMENT

Manage a portfolio of complex initiatives that span one or multiple lines of business
Collaborate with other teams to ensure agility and eliminate unnecessary delays
Full engagement life cycle ownership: successful engagement delivery will include full implementation from initiation to deployment for several major or minor initiatives simultaneously
Manage all aspects of multiple related engagements to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
Report on success criteria results, metrics, test and deployment management activities
Prepare budget estimates, projections and detailed engagement plans for all phases and types of engagements
Effectively and organized management of resources used/needed and deliverables for each stream of the project.
Control of project budgets, proactive tracking of change management and budget adjustments.
Provide status reporting regarding milestones, deliverables, dependencies, risks and issues, progress, communicating across leadership and project stakeholders, often daily.
Understand interdependencies between technology, operations and business needs.
Manage scope approved and change management process for additional streams.
Support the Statement of Work process.

JOB REQUIREMENTS

Work Independently, remotely and with minimal supervision while delivering high-quality output
Effective delivery of results in a fast-paced engagement environment
Display an aptitude and desire for continuous learning at the leading edge of security
Learn, understand and lead the deliverable of all the services
Remain current on information security, emerging threat trends, and tools including methodologies to combat the same
A high degree of comfort in customer-facing/consulting situations
Travel as needed to customer locations for engagements requiring onsite presence including frequent travel with little notice. The ability to travel internationally may be required
Flexibility to work with multiple time zones (clients and/or team members)
Adhere to policies, procedures, and security practices in accordance with assigned customer’s established practices and internal policies
Excellent written and verbal communication skills, with the ability to convey technical issues to non-technical stakeholders.
Take meticulous notes and demonstrate strong reporting capabilities with an emphasis on detail
Open to feedback and learning the company culture
Ability to manage multiple tasks simultaneously and prioritize effectively under pressure.

LEADERSHIP

This role will own accountability for the specific engagements assigned
Support building a strong team
Ability to lead engagements by managing team members from various technical teams
Support new services and offerings to the marketplace
Act as a leader and mentor to junior team members
Provide on-site leadership for the engagement team by building and motivating team members to meet engagement goals, adhering to their responsibilities and milestones
Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Resolve problems and understand escalation procedures; coordinate escalations and collaborate with client technology teams to ensure timely resolution of issues

EDUCATIONAL AND BACKGROUND REQUIREMENTS:

Relevant educational background, preferably in a technical field such as Cybersecurity, IT, etc.
5+ Years of experience in incident or project management in a consulting role is preferred
Experience managing high-performance teams and/or technical implementations,
Work collaboratively with customers and self-manage through difficult situations with a focus on client satisfaction
Strong problem-solving skills and attention to detail
Ability to respond onsite in a 24/7/365 environment; must be willing to work evenings, overnight, weekends, and holiday hours as in some cases it is required.
Excellent knowledge of MS Tools: Word, Excel, Visio, Powerpoint, Sharepoint.

Compensation Range:

Base: 80-90k
10% annual bonus
Extra time hours (2-3hrs/daily average = 150% pay/hr, for billable hours)

Benefits:

Health benefits package (dental, medical, vision, drugs, travel, etc)
15 days of paid vacation per year
3 paid wellness days per year
Monthly cell phone and internet allowance
3-month probationary period

Schedule:

Monday to Friday
Evening shifts
On-call – must do one weekend a month.
Weekend availability
Willingness to travel: 25% (Preferred)

This advertiser has chosen not to accept applicants from your region.

Information Technology Project Manager

Guelph, Ontario Telescope Recruitment

Posted today

Tap Again To Close

Job Description

*** This position is open to anyone living in the EST, CST or MST time zones. The role is fully remote but will require occasional travel, on average about once a month.***

It requires a person who understands the fundamentals of IT infrastructure, proactive security measures, disaster recovery and remediation activities as they relate to information security.

INCIDENT MANAGEMENT

Manage and coordinate engagement to address response to cybersecurity incidents, including data breaches, malware infections, system compromises, and other cyber threats.
Act as the main point of contact during active incidents, ensuring clear and timely communication with internal stakeholders, management, and external parties (e.g., vendors, legal, regulators).
Collaborate with technical teams to investigate, contain, and mitigate incidents.
Maintain accurate and up to date records of incidents, including the timeline of events, response actions taken, deliverables, deadlines, and lessons learned.
Create incident status reports and contribute to post-incident analysis.
Assist in developing, testing, and refining incident response plans and procedures to ensure they are up-to-date and effective.
Ensure regulatory and compliance requirements are met throughout the incident lifecycle.
Support efforts to identify the root cause of incidents and recommend improvements to prevent future occurrences.
Track incident response metrics, provide status updates, and report on incident trends to management.
Coordinate and ensure all facets of the incident response process are successfully executed in an organized and trackable manner.
Enforce our critical incident response SLAs across all team members.
Identify gaps, risks and opportunities during the incident, and address them to ensure the success of the incident.
Develop and deliver agile/rapid progress reports, proposals, requirements documentation and presentations to various audiences.
Create a strong partnership with the Incident Technical Leads to ensure nothing is missed and all engagements are delivered successfully.
Coordinate, run, and record an incident postmortem

PROJECT MANAGEMENT

Manage a portfolio of complex initiatives that span one or multiple lines of business
Collaborate with other teams to ensure agility and eliminate unnecessary delays
Full engagement life cycle ownership: successful engagement delivery will include full implementation from initiation to deployment for several major or minor initiatives simultaneously
Manage all aspects of multiple related engagements to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
Report on success criteria results, metrics, test and deployment management activities
Prepare budget estimates, projections and detailed engagement plans for all phases and types of engagements
Effectively and organized management of resources used/needed and deliverables for each stream of the project.
Control of project budgets, proactive tracking of change management and budget adjustments.
Provide status reporting regarding milestones, deliverables, dependencies, risks and issues, progress, communicating across leadership and project stakeholders, often daily.
Understand interdependencies between technology, operations and business needs.
Manage scope approved and change management process for additional streams.
Support the Statement of Work process.

JOB REQUIREMENTS

Work Independently, remotely and with minimal supervision while delivering high-quality output
Effective delivery of results in a fast-paced engagement environment
Display an aptitude and desire for continuous learning at the leading edge of security
Learn, understand and lead the deliverable of all the services
Remain current on information security, emerging threat trends, and tools including methodologies to combat the same
A high degree of comfort in customer-facing/consulting situations
Travel as needed to customer locations for engagements requiring onsite presence including frequent travel with little notice. The ability to travel internationally may be required
Flexibility to work with multiple time zones (clients and/or team members)
Adhere to policies, procedures, and security practices in accordance with assigned customer’s established practices and internal policies
Excellent written and verbal communication skills, with the ability to convey technical issues to non-technical stakeholders.
Take meticulous notes and demonstrate strong reporting capabilities with an emphasis on detail
Open to feedback and learning the company culture
Ability to manage multiple tasks simultaneously and prioritize effectively under pressure.

LEADERSHIP

This role will own accountability for the specific engagements assigned
Support building a strong team
Ability to lead engagements by managing team members from various technical teams
Support new services and offerings to the marketplace
Act as a leader and mentor to junior team members
Provide on-site leadership for the engagement team by building and motivating team members to meet engagement goals, adhering to their responsibilities and milestones
Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Resolve problems and understand escalation procedures; coordinate escalations and collaborate with client technology teams to ensure timely resolution of issues

EDUCATIONAL AND BACKGROUND REQUIREMENTS:

Relevant educational background, preferably in a technical field such as Cybersecurity, IT, etc.
5+ Years of experience in incident or project management in a consulting role is preferred
Experience managing high-performance teams and/or technical implementations,
Work collaboratively with customers and self-manage through difficult situations with a focus on client satisfaction
Strong problem-solving skills and attention to detail
Ability to respond onsite in a 24/7/365 environment; must be willing to work evenings, overnight, weekends, and holiday hours as in some cases it is required.
Excellent knowledge of MS Tools: Word, Excel, Visio, Powerpoint, Sharepoint.

Compensation Range:

Base: 80-90k
10% annual bonus
Extra time hours (2-3hrs/daily average = 150% pay/hr, for billable hours)

Benefits:

Health benefits package (dental, medical, vision, drugs, travel, etc)
15 days of paid vacation per year
3 paid wellness days per year
Monthly cell phone and internet allowance
3-month probationary period

Schedule:

Monday to Friday
Evening shifts
On-call – must do one weekend a month.
Weekend availability
Willingness to travel: 25% (Preferred)

This advertiser has chosen not to accept applicants from your region.

Information Technology Project Manager

Kitchener, Ontario Telescope Recruitment

Posted today

Tap Again To Close

Job Description

*** This position is open to anyone living in the EST, CST or MST time zones. The role is fully remote but will require occasional travel, on average about once a month.***

It requires a person who understands the fundamentals of IT infrastructure, proactive security measures, disaster recovery and remediation activities as they relate to information security.

INCIDENT MANAGEMENT

Manage and coordinate engagement to address response to cybersecurity incidents, including data breaches, malware infections, system compromises, and other cyber threats.
Act as the main point of contact during active incidents, ensuring clear and timely communication with internal stakeholders, management, and external parties (e.g., vendors, legal, regulators).
Collaborate with technical teams to investigate, contain, and mitigate incidents.
Maintain accurate and up to date records of incidents, including the timeline of events, response actions taken, deliverables, deadlines, and lessons learned.
Create incident status reports and contribute to post-incident analysis.
Assist in developing, testing, and refining incident response plans and procedures to ensure they are up-to-date and effective.
Ensure regulatory and compliance requirements are met throughout the incident lifecycle.
Support efforts to identify the root cause of incidents and recommend improvements to prevent future occurrences.
Track incident response metrics, provide status updates, and report on incident trends to management.
Coordinate and ensure all facets of the incident response process are successfully executed in an organized and trackable manner.
Enforce our critical incident response SLAs across all team members.
Identify gaps, risks and opportunities during the incident, and address them to ensure the success of the incident.
Develop and deliver agile/rapid progress reports, proposals, requirements documentation and presentations to various audiences.
Create a strong partnership with the Incident Technical Leads to ensure nothing is missed and all engagements are delivered successfully.
Coordinate, run, and record an incident postmortem

PROJECT MANAGEMENT

Manage a portfolio of complex initiatives that span one or multiple lines of business
Collaborate with other teams to ensure agility and eliminate unnecessary delays
Full engagement life cycle ownership: successful engagement delivery will include full implementation from initiation to deployment for several major or minor initiatives simultaneously
Manage all aspects of multiple related engagements to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
Report on success criteria results, metrics, test and deployment management activities
Prepare budget estimates, projections and detailed engagement plans for all phases and types of engagements
Effectively and organized management of resources used/needed and deliverables for each stream of the project.
Control of project budgets, proactive tracking of change management and budget adjustments.
Provide status reporting regarding milestones, deliverables, dependencies, risks and issues, progress, communicating across leadership and project stakeholders, often daily.
Understand interdependencies between technology, operations and business needs.
Manage scope approved and change management process for additional streams.
Support the Statement of Work process.

JOB REQUIREMENTS

Work Independently, remotely and with minimal supervision while delivering high-quality output
Effective delivery of results in a fast-paced engagement environment
Display an aptitude and desire for continuous learning at the leading edge of security
Learn, understand and lead the deliverable of all the services
Remain current on information security, emerging threat trends, and tools including methodologies to combat the same
A high degree of comfort in customer-facing/consulting situations
Travel as needed to customer locations for engagements requiring onsite presence including frequent travel with little notice. The ability to travel internationally may be required
Flexibility to work with multiple time zones (clients and/or team members)
Adhere to policies, procedures, and security practices in accordance with assigned customer’s established practices and internal policies
Excellent written and verbal communication skills, with the ability to convey technical issues to non-technical stakeholders.
Take meticulous notes and demonstrate strong reporting capabilities with an emphasis on detail
Open to feedback and learning the company culture
Ability to manage multiple tasks simultaneously and prioritize effectively under pressure.

LEADERSHIP

This role will own accountability for the specific engagements assigned
Support building a strong team
Ability to lead engagements by managing team members from various technical teams
Support new services and offerings to the marketplace
Act as a leader and mentor to junior team members
Provide on-site leadership for the engagement team by building and motivating team members to meet engagement goals, adhering to their responsibilities and milestones
Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Resolve problems and understand escalation procedures; coordinate escalations and collaborate with client technology teams to ensure timely resolution of issues

EDUCATIONAL AND BACKGROUND REQUIREMENTS:

Relevant educational background, preferably in a technical field such as Cybersecurity, IT, etc.
5+ Years of experience in incident or project management in a consulting role is preferred
Experience managing high-performance teams and/or technical implementations,
Work collaboratively with customers and self-manage through difficult situations with a focus on client satisfaction
Strong problem-solving skills and attention to detail
Ability to respond onsite in a 24/7/365 environment; must be willing to work evenings, overnight, weekends, and holiday hours as in some cases it is required.
Excellent knowledge of MS Tools: Word, Excel, Visio, Powerpoint, Sharepoint.

Compensation Range:

Base: 80-90k
10% annual bonus
Extra time hours (2-3hrs/daily average = 150% pay/hr, for billable hours)

Benefits:

Health benefits package (dental, medical, vision, drugs, travel, etc)
15 days of paid vacation per year
3 paid wellness days per year
Monthly cell phone and internet allowance
3-month probationary period

Schedule:

Monday to Friday
Evening shifts
On-call – must do one weekend a month.
Weekend availability
Willingness to travel: 25% (Preferred)

This advertiser has chosen not to accept applicants from your region.

Executive Director, Information Technology and Cyber Security

Guelph, Ontario CarePartners

Posted today

Tap Again To Close

Job Description

Overview

We are currently looking for an Exectutive Director of Information Technology and Cybersecurity to join our team!

The Executive Director, Information Technology and Cyber Security leads the CarePartners’ IT department, and is responsible for the development of an Information Technology and Cybersecurity solutions roadmap including the effective planning and scheduling of activities and resources to progress deliverables. This individual is also responsible for the development, implementation and ongoing operations of digital solutions. The Executive Director will collaborate in the strategy development related to the use of digital resources for key project proposals with leadership and prospective users. They are expected to achieve departmental as well as company objectives and meeting the set timelines and budgets.

What We Offer

Competitive Salary

Comprehensive benefits package including Life Insurance

Matching RRSP contribution

Paid time off

Leadership development programs

Access to exclusive employee deals and discounts

What The Role Involves

Operations

Develops, implements and monitors annual work plan and related digital strategic priorities

Mentors, coaches and develops the IT team to ensure effective communication, teamwork and prioritization of IT initiatives to support the business

Designs and implements IT strategies and infrastructure

Well-versed in both the technical and strategic aspects of Artificial Intelligence, Robotic Process Automation, and Machine Learning

Understands relevant legal frameworks and legislation with respect to privacy and access

Oversees the management and execution of an enterprise province-wide communication and information network

Improves operational processes and supports critical business strategies by directing the implementation and maintenance of applications systems, both on-premises and cloud-based solutions

Analyzes business requirements for IT needs and systems and assesses the need for new equipment and software

Works to increase user satisfaction and ensures that service levels are achieved or exceeded

Plans, develops and implements the IT budget, obtaining competitive prices from suppliers to ensure cost effectiveness of IT infrastructure

Builds strong relationships across the company and develops a detailed understanding of opportunities and challenges to ensure transparency and collaboration

Supports the executive team in the strategic planning process including implementation and reporting

Establishes and enforces IT policies, processes, portfolio management, development standards and methodologies

Supports contract negotiation and contract reviews as appropriate for information systems and technology including telephony

Builds and maintains constructive relationships with vendors

Cybersecurity Governance, Risk and Compliance

Establishes and executes compliance to IT and cybersecurity security standards, policies and processes

Ensures information system and network security are in place and remain current, including processes to manage security threats and risks

Establishes and supports IT and Cybersecurity audits

Consistently seek opportunities to continually improve the cybersecurity awareness and conduct trainings within the organization

Creates and manages Service Level Agreements (SLAs) between each Company function and IT

Ensures IT business continuity and disaster recovery plans are established and tested regularly

Responsible for major IT and cybersecurity incident management and response

Ensures workload prioritization, new process development and implementation with adequate internal control systems, compliance with external guidelines and a focus on continuous quality improvement

Develops and reviews key performance indicators to determine productivity, quality of output, and cost of service, with an objective to continually improve results

Human Resources

Provides leadership and mentorship to staff to ensure that effective delivery of services and excellent customer service is maintained

Develops appropriate staffing plans, where staffing needs are assessed on a regular basis including supporting and initiating succession planning for IT staff

In consultation with Human Resources, completes the recruitment and selection process of staff. The recruitment and selection process include, but is not limited to advertising, interviewing, checking references and initiating letters of offer

Conducts orientation and ensures staff is effectively trained

Monitors and assesses staff performance through the completion of probationary reviews and annual performance reviews and subsequently develops areas for improvement and coaches’ staff to facilitate this improvement

Responds to staff performance concerns in a timely manner through investigation and follow-up, as required, with an appropriate Senior Management or Human Resources Representative

Internal & External Communication

Actively participates in internal and external committees and community functions (i.e. community advisory committees/boards, workshops, skill fairs)

Provides regular updates on information technology operations status and workplans as required

Business Applications

• Collaborate with business units to identify technology needs and deliver scalable solutions.
• Lead the strategy, implementation, and optimization of enterprise applications
• Ensure application strategy is aligned with business goals.
• Manage vendor relationships and software lifecycles.

Data Analytics

• Define and execute the organization’s data strategy and governance framework
• Oversee data integration, warehousing, and business intelligence platforms.
• Enable data-driven decision-making through advanced analytics and reporting

IT Operations

Lead the design and support of a distributed network across Ontario ensuring alignment with industry best practices for performance, security, scalability and fault tolerance

Oversee the administration and optimization of Azure cloud services, Microsoft 365 applications and underlying IT infrastructure to ensure secure, scalable and cost-effective operations aligned with business goals and compliance requirements

Collaborate with service desk leadership to ensure alignment with ITIL and industry best practices fostering a culture of continuous improvement and delivering consistent, high-quality IT support

What You Bring

A university degree or college diploma with a focus on IT infrastructure, health informatics and/or information management

Working knowledge of EMR software technologies, Microsoft SaaS Platforms (Office 365, Azure, AWS)

Strong knowledge of cybersecurity technologies and practices, networking and VOIP technologies

Five plus (5+) years staff supervisory experience

Five plus (5+) years IT management experience

Healthcare sector experience an asset

Experience managing complex/large projects and budgets including enterprise wide technology system implementations and change management approaches

PMP and/or ITIL certification preferred

Security and cloud certifications (e.g. CISA, CISM, or CISSP) preferred

Demonstrated customer focused approach to problem solving

Supportive leadership style with an ability to mentor and develop staff

Collaborative and creative thinking to support development of innovative technology solutions aligning with strategic objectives

Excellent organizational skills with the ability to manage multiple competing priorities

Excellent communication and presentation skills with the ability to effectively communicate complex technology concepts into accessible business terminology

Valid driver's license, own vehicle and appropriate insurance

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

This advertiser has chosen not to accept applicants from your region.

Executive Director, Information Technology and Cyber Security

Cambridge, Nova Scotia CarePartners