46 Telus jobs in Victoria

Bilingual POS Technical Support

Full-Time, Permanent

Fully Remote: Candidates can be located anywhere in Ontario or Quebec.

Hybrid Option: For those living near Toronto HQ, on-site presence is required just once every two weeks.

Salary: Up to $48,000

Schedule: Rotating shifts Monday–Sunday

• 8:00 AM–6:00 PM
• 11:00 AM–8:00 PM
• 1:30 PM–10:30 PM

Candidates must be available Monday–Sunday (flexible scheduling possible – constraints can be discussed)

Company Overview

Our client is a leader in their industry and continues to grow, operating an integrated network of retail stores that provide a full range of clothing choices within various niches. They offer an inclusive, supportive, and growth-oriented work environment.

Perks & Benefits

• Company-paid health, dental, and vision benefits (after 6 months)
• Employee discounts
• Casual dress code
• Comprehensive training and onboarding
• Supportive, family-oriented work atmosphere
• Tuition reimbursement opportunities
• Tremendous career advancement potential

Job Summary

As a Bilingual POS Technical Support Specialist, you will be responsible for responding to and resolving technical support calls from store locations in English and French. You will provide remote troubleshooting for store-level hardware, software, and POS registers, ensuring timely resolution and minimal disruption to operations.

Key Responsibilities

• Communicate with stores experiencing technical issues, document details, and determine solutions
• Research and implement solutions using user guides, technical manuals, and knowledge base resources
• Provide training and advice to store staff to prevent future issues
• Place service calls for malfunctioning register equipment
• Collaborate with third-party vendors to resolve hardware issues
• Ensure all calls and resolutions are accurately logged and followed up

Qualifications

• Bilingual: Fluent in English & French (spoken and written)
• Familiarity with PC hardware and software troubleshooting
• High school diploma (post-secondary education an asset)
• 1–2 years of experience in customer service and/or technical support
• Ability to work a flexible schedule, including evenings, weekends, and holidays when needed
• Strong communication, problem-solving, and customer service skills

All Together, Extraordinary

We bring together the best minds in communications technology to unify the telecom industry driving simplicity, scalability and efficiency.

This is more than a job—it’s a chance to revolutionize the future of global connectivity. Together, we make the extraordinary happen.

Founded by world leaders in communications technology, Aduna unites and opens mobile networks worldwide to the wider developer community, fueling innovation which gives rise to a new programable connectivity ecosystem.

We are a start-up of scale. This will never be business-as-usual. We run in an agile environment, iterating, and improving not just what we do, but how we do it. We foster a culture of trust, innovation, and simplicity .

The breakthroughs we make here impact people, businesses, and societies worldwide.

Ready to create what’s next?

We are looking for a skilled professional to join our system integration and customer support team, focusing on integrating Aduna’s platform and APIs with telecom suppliers and customer systems such as Communications Platform as a Service (CPaaS), Independent Software Vendors (ISV), and Hyperscale Cloud Providers (HCP) ensuring operational stability, reliability and high availability of the platform services. In this role, you'll engage directly with customers to address technological challenges and deliver timely solutions.

Key Responsibilities:

• Integrate : Connect the Aduna platform to global suppliers (telecom operators) with customers (cloud communication providers).
• Solve: Troubleshoot issues during integration and operation phases.
• Test: Design, write, and execute end-to-end tests to validate the integration.
• Deploy: Deploy and configure the platform services hosted in cloud environments.
• Maintain: Patch, upgrade, plan the capacity, and manage incidents.
• Manage: Build healthy working relationships with suppliers and customers.
• Lead: Drive technical discussions to maximize integration success and issue resolution.
• Observe: Proactively measure and monitor system health and performance.
• Document: Create and improve integration processes, operational runbooks, and troubleshooting guides.
• Standardize: Ensure compliance with internal standards, best practices, and regulatory requirements.
• Support: Serve in an on-call rotation for customer support, troubleshooting, and emergency incident management (approximately once every 4 weeks).

Experience, Knowledge, and Skills Required:

• 3+ years of experience in system integration and support of application involving cloud infrastructure (Azure/AWS/GCP), Kubernetes, Terraform and Helm.
• Strong background in API integration and testing.
• Experience in configuration management.
• Advanced skills in automation and scripting (phyton, shell, etc).
• Proficiency on commands in kubernetes, helm and fluxcd for monitoring and troubleshooting the GitOps workflows
• Security aware mindset- experience of handling PII and sensitive assets
• Solid expertise in deploying and troubleshooting cloud-native applications.
• Excellent problem-solving skills and a team-oriented mindset.
• Familiarity with monitoring/logging tools such as Grafana, ELK, Thanos
• Knowledge of incident management, ITIL or SRE principles.
• Proven experience interfacing with customers and managing relationships effectively.
• Exceptional written and oral English communication skills.
• Nice to have: SRE experience, Portuguese native language is an asset.

Aduna is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds who are passionate about driving the next wave of innovation in telecommunications.

All Together, Extraordinary

Nous réunissons les meilleurs talents en technologies de communication pour unifier l’industrie des télécoms en favorisant la simplicité, la scalabilité et l’efficacité.

Ceci est plus qu’un emploi : c’est une occasion de révolutionner l’avenir de la connectivité mondiale. Ensemble, nous rendons l’extraordinaire possible.

Fondée par des leaders mondiaux en technologies de communication, Aduna unit et ouvre les réseaux mobiles du monde entier à la communauté des développeurs, stimulant l’innovation et donnant naissance à un nouvel écosystème de connectivité programmable.

Nous sommes une start-up en phase de croissance. Rien ici n’est « business as usual ». Nous évoluons dans un environnement agile, en itérant et en améliorant non seulement ce que nous faisons, mais aussi la manière dont nous le faisons. Nous cultivons une culture de confiance, d’innovation et de simplicité.

Les percées que nous réalisons ici ont un impact sur les personnes, les entreprises et les sociétés à travers le monde.

Prêt(e) à créer ce qui vient ensuite ?

Nous recherchons un professionnel qualifié pour rejoindre notre équipe d’intégration système et de support client, avec pour mission d’intégrer la plateforme et les API d’Aduna avec des fournisseurs de télécommunications et des systèmes clients tels que les plateformes de communication en tant que service (CPaaS), les éditeurs de logiciels indépendants (ISV) et les hyperscalers cloud (HCP). L’objectif est d’assurer la stabilité opérationnelle, la fiabilité et la haute disponibilité des services de la plateforme. Dans ce rôle, vous interagirez directement avec les clients pour relever leurs défis technologiques et leur fournir des solutions rapides et efficaces.

Responsabilités clés

• Intégrer : Connecter la plateforme Aduna aux fournisseurs mondiaux (opérateurs télécoms) et aux clients (fournisseurs de communication cloud).
• Résoudre : Dépanner les problèmes durant les phases d’intégration et d’exploitation.
• Tester: Concevoir, rédiger et exécuter des tests de bout en bout pour valider l’intégration.
• Déployer : Déployer et configurer les services de la plateforme hébergés dans des environnements cloud.
• Maintenir : Appliquer des correctifs, mettre à jour, planifier la capacité et gérer les incidents.
• Gérer : Développer des relations de travail solides avec les fournisseurs et les clients.
• Diriger : Animer les discussions techniques pour maximiser le succès de l’intégration et la résolution des problèmes.
• Observer: Mesurer et surveiller de manière proactive la santé et la performance du système.
• Documenter: Créer et améliorer les processus d’intégration, les manuels opérationnels et les guides de dépannage.
• Standardiser : Garantir la conformité avec les normes internes, les bonnes pratiques et les exigences réglementaires.
• Supporter: Participer à une rotation de support client, de dépannage et de gestion d’incidents critiques (environ une fois toutes les 4 semaines).

Expérience, connaissances et compétences requises

• 3+ années d’expérience en intégration de systèmes et support d’applications impliquant des infrastructures cloud (Azure/AWS/GCP), Kubernetes, Terraform et Helm.
• Solide expérience en intégration et tests d’API.
• Expérience en gestion de configuration.
• Compétences avancées en automatisation et en scripting (Python, Shell, etc.).
• Maîtrise des commandes Kubernetes, Helm et FluxCD pour la surveillance et le dépannage des workflows GitOps.
• Sensibilité à la sécurité : expérience dans la gestion de données personnelles (PII) et d’actifs sensibles.
• Expertise confirmée dans le déploiement et le dépannage d’applications cloud-natives.
• Excellentes compétences en résolution de problèmes et esprit d’équipe.
• Familiarité avec des outils de monitoring/logging tels que Grafana, ELK, Thanos.
• Connaissance en gestion des incidents, principes ITIL ou SRE.
• Expérience démontrée dans les interactions clients et la gestion efficace des relations.
• Compétences exceptionnelles en communication écrite et orale en anglais.
• Atouts : Expérience SRE, langue maternelle portugaise est un plus.

Aduna s’engage à favoriser un milieu de travail diversifié et inclusif. Nous accueillons les candidatures de toutes origines, de toutes personnes passionnées par l’innovation et motivées à faire avancer la prochaine vague de transformation dans les télécommunications.

POSITION OVERVIEW:

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are currently looking for part time Budtenders/Drivers to work with our team in-store as a Delivery Driver, using a company provided vehicle, and supplemental Budtender.

PRINCIPLE DUTIES/RESPONSIBILITIES:

• Delivering packaged product to customers

• Maintaining delivery records

• Communicating with our Dispatch to ensure timely and accurate deliveries

• Safely operating company equipment and vehicles

• Cleaning and organizing our Distribution Centre

• Providing occasional coverage for our other locations

• You will also be trained as a Budtender for times during your shift when there is no delivery work

QUALIFICATIONS AND SKILLS:

• 19+ years of age

• Class 5 or 7 BC Driver's License

• Strong customer service skills

• Legally permitted to work in Canada

• BC Selling it Right Certificate

• Clean Drivers Abstract

• Clear Criminal Records Check

• Strong communication skills, time management, and problem-solving skills

• Able to work as a member of a team

TERMS OF EMPLOYMENT:

• Part time hourly position offering up to 30 hours per week

• Must be willing to sign FARM's terms of employment contract

• Must be able to work a variety of night/weekend shifts when required

• Must be willing to cover shifts in the event of sick days/ leaves of colleagues

• Reports to: Store Manager or Designate

• FARM adheres to BC Employment Standards law for hiring and termination

Job Description :Customer Service Attendants - Applicant Inventory

Swartz Bay

Qualified applicants will be considered for future seasonal/casual opportunities in the catering department.

*

The Opportunity*

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment. This application is intended for those seeking employment between January 2026 to June 2026.

We're accepting applications from qualified candidates for future opportunities within our catering team. Reporting to the Chief Steward, Customer Service Attendants are responsible for:

• Taking food and beverage orders from passengers and relaying orders to the galley; portioning and serving items from the steam table; responding to special menu or serving request; assisting passengers with trays.
• Selling and serving alcoholic beverages.
• Assisting with the presentation of hot and cold menu items.
• Clearing and cleaning table and chairs in passenger areas; carrying dishes and trays to bus stations; scraping off food remains; separating wet compost; assisting in sorting cutlery and dishes.
• Performing housekeeping and major cleaning routines including sweeping, cleaning, scrubbing, washing, vacuuming floors, cleaning bulkheads, deckheads, elevators, furniture, windows, galley, galley appliances, steam tables, beverage machines, lines and taps, and cleaning coolers; picking up papers and garbage and emptying garbage containers; operating garbage compactors; sorts recyclables for removal; mixing cleaning solutions.
• Cleaning washrooms, wiping down counters, sinks, mirrors, disinfecting toilets and urinals, replacing hand towels and toilet paper.
• Performing additional duties including preparing food service facilities for opening; readying the facilities for on-coming watches and closing facilities; checking stores for sufficient supplies and unloading; lifting, carrying, replenishing, and rotating stores; reporting equipment failures; assisting in vessel refit storing and de-storing.
• Providing information to passengers about ferry schedules.
• Performing marine emergency duties in drills and emergency situations including but not limited to passenger management, operating evacuation systems, handling fire hoses, and lookout duties.

*

What you bring to the team*

You possess strong customer service skills, with the ability to work in a high-volume customer focused environment in a physically demanding job and are an excellent communicator with a high level of self-motivation and initiative. In addition, you are an innovative team player who works well under pressure with the ability to be flexible and adapt to a change in task when necessary.

You have one (1) year of customer service experience, preferably in a food service environment. A valid Seafarer's Medical, Food Safe Level 1 and Serving it Right Certificates are required and can be obtained upon receiving an offer of employment.

Preference may be shown to applicants who hold an Occupational First Aid Level 3 and/or Professional Cook Level 1.

Interested? Here is a video explaining more about this role:

Join us

If this sounds like your next great career move, please submit your cover letter and resume. Applicants to this posting who meet the required qualifications will be considered for future opportunities based on meeting the minimum job requirements. It is recommended that all applicants continue to monitor our careers page for future opportunities and to apply accordingly.

*

Additional information*

The target wage range for this position: $ $29.78

*

Please ensure to upload any relevant certificates you currently hold during the application process*

_

"We connect communities and customers to people and places important in their lives"_

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

_

We appreciate the interest of all applicants; however only those selected for an interview will be contacted._

Work Location: In person

POSITION OVERVIEW

We are looking for a friendly, proactive, and dynamic Customer Service Representative to join our team at PlayZone. In this role, you will be at the heart of our facility's daily operations, ensuring a welcoming and safe experience for all visitors.

Your key responsibilities will include greeting guests upon arrival, verifying completion of required waivers, and handling customer inquiries with professionalism and care. You may also be called upon to support other facilities as needed, including the Eagle Ridge Community Centre, Westhills Ice Arena, and the seasonal Outdoor Skating Rink.

This position requires a strong focus on delivering exceptional customer service while upholding all operational procedures and safety standards.

* Please note, this position requires weekday daytime work. *

DUTIES & RESPONSIBILITIES :

• Delivering exceptional customer service to all guests, including greeting customers upon arrival, engaging with parents, guardians, and participants, and ensuring all policies, procedures, and house rules are consistently upheld.
• Hosting birthday party rentals as needed. This includes preparing party areas, welcoming and assisting guests throughout their visit, coordinating food and beverage orders, ensuring adherence to safety guidelines, and creating a fun and memorable experience for all participants.
• Verifying that all participants and guardians have completed the digital waiver form and ensuring accurate distribution of corresponding numbered bracelets.
• Carrying out daily administrative responsibilities, including the accurate and timely completion of key documentation such as the Communications Binder, Daily Maintenance Binder, and routine checklists (daily, weekly, and monthly). This also involves maintaining organized records, reporting any issues or maintenance concerns, and ensuring all procedures align with facility standards and operational protocols.
• Processing cash and electronic payments efficiently through a Point of Sale (POS) system while ensuring accuracy, professionalism, and an exceptional customer experience.

REQUIREMENTS

• First Aid Certification
• Criminal Record Check

WORKING CONDITIONS: While the primary work location is PlayZone, duties may also take place at the Eagle Ridge Community Centre, Westhills Ice Arena, or other facilities across the complex. Responsibilities include physical tasks such as lifting and cleaning, along with a variety of administrative duties.

DISCLAIMER: This description has been designed to indicate the key responsibilities of the job and the nature of the work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and tasks required of employees assigned to this job.

Job Type: Part-time

Pay: From $17.85 per hour

Benefits:

• Casual dress
• Discounted or free food
• Store discount

Work Location: In person

Job Description

JOB DESCRIPTION

Hot job opening, fresh out of the Oven!

The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Representatives are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.

Customer Service Representatives will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSRs will also handle customer concerns using the approach taught during Domino's onboarding and orientation.

In secondary roles, Customer Service Representatives will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSRs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:

• Flexible schedules
• Competitive wages
• Staff pizzas
• Career growth opportunities

A uniform is provided, and wages start at $17.85 plus $.50 - 3.50/hour in tips. Customer Service Representatives are expected to be presentable by following Domino's personal image and grooming standards. Domino's is an equal opportunity employer.

• Previous experience preferred
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Description

Job Title: Customer Service Associate

Pay: $/hr

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

1810 Store St, Victoria, BC V8T 4R4

Job Description

JOB DESCRIPTION

Hot job opening, fresh out of the Oven!

The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Representatives are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.

Customer Service Representatives will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSRs will also handle customer concerns using the approach taught during Domino's onboarding and orientation.

In secondary roles, Customer Service Representatives will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSRs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.

Benefits of working with Domino's Pizza include:

• Flexible schedules
• Competitive wages
• Staff pizzas
• Career growth opportunities

A uniform is provided, and wages start at $17.85 plus $.50 - 3.50/hour in tips. Customer Service Representatives are expected to be presentable by following Domino's personal image and grooming standards. Domino's is an equal opportunity employer.

• Previous experience preferred
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!