6 Claims Adjuster jobs in Calgary

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
As a Commercial Property Claims Adjuster you will work with customers who have experienced a loss to their commercial property, helping them through the claims process. Working with vendors, adjusters, and other experts, you will demonstrate empathy, strong listening skills, business acumen, and organizational effectiveness as you manage a wide variety of Commercial claims through to completion.
What you'll do here:
Analyze information gathered, interpret insurance policy wordings, determine coverage, and assess damage
Develop an action plan to ensure all aspects of the claim are addressed
Manage all financial components of the claim, including setting reserves and ensuring prompt and equitable settlements in line with Intact’s policies and standards
Ensure clear and concise information and direction is provided to vendors
Work with experts including appraisers, engineers and others to help drive progress throughout the claim
Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process
Keep up to date on Intact’s insurance products, appraisal and investigation techniques, and service
What you bring to the table:
3 years in the Insurance Industry or a closely related field. Related fields follow:
Property Management, Restoration & Building Construction
Property or Equipment Appraiser
Loss Prevention
Corporate Finance
Legal & Regulatory
Willingness to learn and a desire to build a rewarding career in insurance
Adaptable and agile in a rapidly evolving business
Demonstrates a passion for customer service with strong written and verbal communication skills
Self-motivated and capable of working in a fast-paced environment
A forward thinker who is able to foster new ideas
Superior organizational skills and results-driven
Demonstrated negotiation and conflict management skills
This role is eligible for employee referral bonus. #myReferrals3000
#LI-Claims #LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan;
we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Who Are We?
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Target Openings
1
What Is the Opportunity?
Under close supervision, this position is responsible for investigating and evaluating, primarily low to moderate complexity claims, to determine coverage available to policyholders and claimants. This role is responsible for handling 1st and 3rd party Personal Insurance, Business Insurance APD claims and APD Adverse Subrogation. The APD role handles a wide variety of causes of loss. In addition, the role applies policy, legislation and company guidelines to all claims to manage loss costs and customer relations. Occasionally the APD role handles claims with complexities related to unique coverage and/or damage issues. This position does not manage staff.
What Will You Do?
Handling 1st and 3rd party PI and BI APD claims of low to moderate severity and complexity as assigned:
Making contact with insured within Best Practice guidelines.
Returning all phone calls and emails within Best Practice guidelines.
Providing clear explanation of claims process and coverage to all customers.
Acting as primary contact for customer and as intermediary between customer and other parties.
Participating in extended hours duties as required.
Advises underwriting of any information gathered which may affect risk assessment.
Investigating and evaluating all relevant facts to determine coverage, damages and liability of first-party APD claims under a variety of policies.
Conducting prompt investigation of coverage and liability.
Documenting claims files in accordance with Best Practices.
Managing pending and settles claims within company averages based on type of claim, complexity of claim and geographical area.
Establishing accurate scope of damages and utilize as a basis for written estimates and/or computer assisted estimates:
Working diary system to be proactive on files.
Reviewing and analyzing policy conditions, provisions, exclusions and endorsements pertinent to a variety of APD losses.
Reviewing amounts on all invoices and all documentation supporting payments.
Maintaining diary follow up on all files to ensure prompt disposition.
Ensuring that all claims files and company information are kept confidential.
Identifying and following up on all salvage and subrogation opportunities promptly.
Completing a level of investigation that is commensurate with the financial exposure on each loss handled.
Managing files in accordance with established Best Practices.
Obtaining and analyzing leases, contracts, by-laws and other relevant documents which may have an impact on the adjustment of losses.
Establishing timely and accurate claim and expense reserves. Posts all reserves in system within Best Practice guidelines and updates system promptly as new information received:
Posting all reserves in system within file standards guidelines and updates system promptly as new information received.
Determining appropriate settlement amount based on independent judgment, computer assisted estimates, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.
Explaining payment amounts to all customers by email or letter.
Referring all files above settlement authority, with recommendations for resolution, toUnit Manager and follows up through closure.
Negotiating and conveying claim settlements within authority limits to insureds.
Writing denial letters, Reservation of Rights and other complex correspondence to insureds.
Controlling damages through proper usage of cost containment tools.
Meeting all quality standards and expectations per file standard guidelines.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
University Degree/College Diploma or equivalent business experience.
Enrolment in the CIP program is an asset.
What is a Must Have?
A minimum of one year previous work experience.
Experience utilizing computer technology;
such as Microsoft Office, e-mail, Web-enabled applications, and database software required.
Ability to accurately compute a variety of numerical calculations required.
Licensing Required:
In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements.
Must secure and maintain company credit card if required.
What Is in It for You?
Health Insurance:
Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
Retirement:
Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
Paid Time Off:
Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
Wellness Program:
The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you’re eligible for free counseling sessions with a licensed therapist.
Volunteer Encouragement:
We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Hybrid Work Arrangement:
Employees in this position can split their time between working from home and a Travelers office.
What Is in It for You?
Health Insurance:
Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
Retirement:
Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
Paid Time Off:
Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
Wellness Program:
The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement:
We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit />//careers.Travelers.Com/life-at-travelers/benefits/.
0

**Who Are We?**
Solid reputation, passionate people and endless opportunities. Thatu2019s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers u2013 and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
**Job Category**
Claim
**Target Openings**
1
**What Is the Opportunity?**
Under close supervision, this position is responsible for investigating and evaluating, primarily low to moderate complexity claims, to determine coverage available to policyholders and claimants. This role is responsible for handling 1st and 3rd party Personal Insurance, Business Insurance APD claims and APD Adverse Subrogation. The APD role handles a wide variety of causes of loss. In addition, the role applies policy, legislation and company guidelines to all claims to manage loss costs and customer relations. Occasionally the APD role handles claims with complexities related to unique coverage and/or damage issues.
This position does not manage staff.
**What Will You Do?**
Handling 1st and 3rd party PI and BI APD claims of low to moderate severity and complexity as assigned:
Making contact with insured within Best Practice guidelines.
Returning all phone calls and emails within Best Practice guidelines.
Providing clear explanation of claims process and coverage to all customers.
Acting as primary contact for customer and as intermediary between customer and other parties.
Participating in extended hours duties as required.
Advises underwriting of any information gathered which may affect risk assessment.
Investigating and evaluating all relevant facts to determine coverage, damages and liability of first-party APD claims under a variety of policies.
Conducting prompt investigation of coverage and liability.
Documenting claims files in accordance with Best Practices.
Managing pending and settles claims within company averages based on type of claim, complexity of claim and geographical area.
Establishing accurate scope of damages and utilize as a basis for written estimates and/or computer assisted estimates:
Working diary system to be proactive on files.
Reviewing and analyzing policy conditions, provisions, exclusions and endorsements pertinent to a variety of APD losses.
Reviewing amounts on all invoices and all documentation supporting payments.
Maintaining diary follow up on all files to ensure prompt disposition.
Ensuring that all claims files and company information are kept confidential.
Identifying and following up on all salvage and subrogation opportunities promptly.
Completing a level of investigation that is commensurate with the financial exposure on each loss handled.
Managing files in accordance with established Best Practices.
Obtaining and analyzing leases, contracts, by-laws and other relevant documents which may have an impact on the adjustment of losses.
Establishing timely and accurate claim and expense reserves. Posts all reserves in system within Best Practice guidelines and updates system promptly as new information received:
Posting all reserves in system within file standards guidelines and updates system promptly as new information received.
Determining appropriate settlement amount based on independent judgment, computer assisted estimates, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.
Explaining payment amounts to all customers by email or letter.
Referring all files above settlement authority, with recommendations for resolution, toUnit Manager and follows up through closure.
Negotiating and conveying claim settlements within authority limits to insureds.
Writing denial letters, Reservation of Rights and other complex correspondence to insureds.
Controlling damages through proper usage of cost containment tools.
Meeting all quality standards and expectations per file standard guidelines.
Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
University Degree/College Diploma or equivalent business experience.
Enrolment in the CIP program is an asset.
**What is a Must Have?**
A minimum of one year previous work experience.
Experience utilizing computer technology; such as Microsoft Office, e-mail, Web-enabled applications, and database software required.
Ability to accurately compute a variety of numerical calculations required.
Licensing Required: In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements.
Must secure and maintain company credit card if required.
**What Is in It for You?**
**Health Insurance:**
Employees and their eligible family members u2013 including spouses, partners, and children u2013 are eligible for coverage from the first day of employment.
**Retirement:**
Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (u201cDPSPu201d). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
**Paid Time Off:**
Start your career at Travelers with a minimum of 20 days Paid Time Off (u201cPTOu201d) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
**Wellness Program:**
The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, youu2019re eligible for free counseling sessions with a licensed therapist.
**Volunteer Encouragement:**
We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Hybrid Work Arrangement** : Employees in this position can split their time between working from home and a Travelers office.
**What Is in It for You?**
**Health Insurance:**
Employees and their eligible family members u2013 including spouses, partners, and children u2013 are eligible for coverage from the first day of employment.
**Retirement:**
Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (u201cDPSPu201d). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
**Paid Time Off:**
Start your career at Travelers with a minimum of 20 days Paid Time Off (u201cPTOu201d) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
**Wellness Program:**
The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
**Volunteer Encouragement:**
We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( )
so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit
.

**Who Are We?**
Solid reputation, passionate people and endless opportunities. Thatu2019s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers u2013 and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
**Job Category**
Claim
**Target Openings**
1
**What Is the Opportunity?**
Under close supervision, this position is responsible for investigating and evaluating, primarily low to moderate complexity claims, to determine coverage available to policyholders and claimants. This role is responsible for handling 1st and 3rd party Personal Insurance, Business Insurance APD claims and APD Adverse Subrogation. The APD role handles a wide variety of causes of loss. In addition, the role applies policy, legislation and company guidelines to all claims to manage loss costs and customer relations. Occasionally the APD role handles claims with complexities related to unique coverage and/or damage issues.
This position does not manage staff.
**What Will You Do?**
Handling 1st and 3rd party PI and BI APD claims of low to moderate severity and complexity as assigned:
Making contact with insured within Best Practice guidelines.
Returning all phone calls and emails within Best Practice guidelines.
Providing clear explanation of claims process and coverage to all customers.
Acting as primary contact for customer and as intermediary between customer and other parties.
Participating in extended hours duties as required.
Advises underwriting of any information gathered which may affect risk assessment.
Investigating and evaluating all relevant facts to determine coverage, damages and liability of first-party APD claims under a variety of policies.
Conducting prompt investigation of coverage and liability.
Documenting claims files in accordance with Best Practices.
Managing pending and settles claims within company averages based on type of claim, complexity of claim and geographical area.
Establishing accurate scope of damages and utilize as a basis for written estimates and/or computer assisted estimates:
Working diary system to be proactive on files.
Reviewing and analyzing policy conditions, provisions, exclusions and endorsements pertinent to a variety of APD losses.
Reviewing amounts on all invoices and all documentation supporting payments.
Maintaining diary follow up on all files to ensure prompt disposition.
Ensuring that all claims files and company information are kept confidential.
Identifying and following up on all salvage and subrogation opportunities promptly.
Completing a level of investigation that is commensurate with the financial exposure on each loss handled.
Managing files in accordance with established Best Practices.
Obtaining and analyzing leases, contracts, by-laws and other relevant documents which may have an impact on the adjustment of losses.
Establishing timely and accurate claim and expense reserves. Posts all reserves in system within Best Practice guidelines and updates system promptly as new information received:
Posting all reserves in system within file standards guidelines and updates system promptly as new information received.
Determining appropriate settlement amount based on independent judgment, computer assisted estimates, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.
Explaining payment amounts to all customers by email or letter.
Referring all files above settlement authority, with recommendations for resolution, toUnit Manager and follows up through closure.
Negotiating and conveying claim settlements within authority limits to insureds.
Writing denial letters, Reservation of Rights and other complex correspondence to insureds.
Controlling damages through proper usage of cost containment tools.
Meeting all quality standards and expectations per file standard guidelines.
Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
University Degree/College Diploma or equivalent business experience.
Enrolment in the CIP program is an asset.
**What is a Must Have?**
A minimum of one year previous work experience.
Experience utilizing computer technology; such as Microsoft Office, e-mail, Web-enabled applications, and database software required.
Ability to accurately compute a variety of numerical calculations required.
Licensing Required: In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements.
Must secure and maintain company credit card if required.
**What Is in It for You?**
**Health Insurance:**
Employees and their eligible family members u2013 including spouses, partners, and children u2013 are eligible for coverage from the first day of employment.
**Retirement:**
Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (u201cDPSPu201d). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
**Paid Time Off:**
Start your career at Travelers with a minimum of 20 days Paid Time Off (u201cPTOu201d) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
**Wellness Program:**
The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, youu2019re eligible for free counseling sessions with a licensed therapist.
**Volunteer Encouragement:**
We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Hybrid Work Arrangement** : Employees in this position can split their time between working from home and a Travelers office.
**What Is in It for You?**
**Health Insurance:**
Employees and their eligible family members u2013 including spouses, partners, and children u2013 are eligible for coverage from the first day of employment.
**Retirement:**
Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (u201cDPSPu201d). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
**Paid Time Off:**
Start your career at Travelers with a minimum of 20 days Paid Time Off (u201cPTOu201d) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
**Wellness Program:**
The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
**Volunteer Encouragement:**
We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( )
so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit
.

**Who Are We?**
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
**Job Category**
Claim
**Target Openings**
1
**What Is the Opportunity?**
Under close supervision, this position is responsible for investigating and evaluating, primarily low to moderate complexity claims, to determine coverage available to policyholders and claimants. This role is responsible for handling 1st and 3rd party Personal Insurance, Business Insurance APD claims and APD Adverse Subrogation. The APD role handles a wide variety of causes of loss. In addition, the role applies policy, legislation and company guidelines to all claims to manage loss costs and customer relations. Occasionally the APD role handles claims with complexities related to unique coverage and/or damage issues. This position does not manage staff.
**What Will You Do?**
+ Handling 1st and 3rd party PI and BI APD claims of low to moderate severity and complexity as assigned:
+ Making contact with insured within Best Practice guidelines.
+ Returning all phone calls and emails within Best Practice guidelines.
+ Providing clear explanation of claims process and coverage to all customers.
+ Acting as primary contact for customer and as intermediary between customer and other parties.
+ Participating in extended hours duties as required.
+ Advises underwriting of any information gathered which may affect risk assessment.
+ Investigating and evaluating all relevant facts to determine coverage, damages and liability of first-party APD claims under a variety of policies.
+ Conducting prompt investigation of coverage and liability.
+ Documenting claims files in accordance with Best Practices.
+ Managing pending and settles claims within company averages based on type of claim, complexity of claim and geographical area.
+ Establishing accurate scope of damages and utilize as a basis for written estimates and/or computer assisted estimates:
+ Working diary system to be proactive on files.
+ Reviewing and analyzing policy conditions, provisions, exclusions and endorsements pertinent to a variety of APD losses.
+ Reviewing amounts on all invoices and all documentation supporting payments.
+ Maintaining diary follow up on all files to ensure prompt disposition.
+ Ensuring that all claims files and company information are kept confidential.
+ Identifying and following up on all salvage and subrogation opportunities promptly.
+ Completing a level of investigation that is commensurate with the financial exposure on each loss handled.
+ Managing files in accordance with established Best Practices.
+ Obtaining and analyzing leases, contracts, by-laws and other relevant documents which may have an impact on the adjustment of losses.
+ Establishing timely and accurate claim and expense reserves. Posts all reserves in system within Best Practice guidelines and updates system promptly as new information received:
+ Posting all reserves in system within file standards guidelines and updates system promptly as new information received.
+ Determining appropriate settlement amount based on independent judgment, computer assisted estimates, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.
+ Explaining payment amounts to all customers by email or letter.
+ Referring all files above settlement authority, with recommendations for resolution, toUnit Manager and follows up through closure.
+ Negotiating and conveying claim settlements within authority limits to insureds.
+ Writing denial letters, Reservation of Rights and other complex correspondence to insureds.
+ Controlling damages through proper usage of cost containment tools.
+ Meeting all quality standards and expectations per file standard guidelines.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ University Degree/College Diploma or equivalent business experience.
+ Enrolment in the CIP program is an asset.
**What is a Must Have?**
+ A minimum of one year previous work experience.
+ Experience utilizing computer technology; such as Microsoft Office, e-mail, Web-enabled applications, and database software required.
+ Ability to accurately compute a variety of numerical calculations required.
+ Licensing Required: In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements.
+ Must secure and maintain company credit card if required.
**What Is in It for You?**
+ **Health Insurance:** Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan ("DPSP"). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off ("PTO") annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you're eligible for free counseling sessions with a licensed therapist.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
+ **Hybrid Work Arrangement** : Employees in this position can split their time between working from home and a Travelers office.
**What Is in It for You?**
+ **Health Insurance:** Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan ("DPSP"). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off ("PTO") annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .