76 Patient Care jobs in Canada

Job Description

Patient Care Coordinator - Red Deer, AB
 

• Warmly welcome clients and assist them with purchases, booking appointments and answer general therapy inquiries. 
• Promptly answer telephone calls and receive faxes, distribute correspondence and inquiries to appropriate associates, requisition supplies and additional office duties. 
• Billing insurance and government agencies. 
• Maintain accurate records of submission and payment, minimize accounts receivable and ensure prompt collection of outstanding payments. 
• Adhere to patient charting protocols in Electronic Medical Records system. 
• Assist with the initial Oxygen set-up with provision of equipment and instructions.
• Assist with basic troubleshooting of Oxygen Therapy equipment and/or PAP equipment and supplies.
• Assist clients with CPAP set-up.
• Troubleshoot PAP equipment and supplies.
• Assist with CPAP inventory.
• Re-supply calls to clients.
• Able to lift 50 pounds of equipment.
• Support marketing efforts by maintaining literature supplies, forming relationships with referral sources, assisting social media efforts, and managing patient experience feedback. 
• Required to be part of the on-call rotation, a fair and equitable schedule.

• A minimum of 2+ years in Medical Administration or Customer Service experience is preferred.
• Experience in healthcare or sleep therapy is considered an asset but it is not required, training is provided.
• Registered healthcare professional (RN/RPN) is a plus but not a requirement. We welcome all applicants!

• Must have a valid driving license and clean drivers abstract.
• A background in sales support and merchandising is considered an asset.
• Excellent organizational and administrative skills with impeccable attention to detail.
• Proficiency working with Microsoft Office Suite (Word, Excel, and Outlook), Quickbooks, or similar accounting software & experience with CRM/EMR or related system.
• The ability to quickly learn and understand various processing in a constantly changing environment. 
• A professional, friendly interpersonal manner with strong customer service values.
• Strong written and verbal communication skills.
• Good time management skills and ability to work effectively under pressure and meet demanding deadlines.
• Ability to multi-task, assess situations and prioritize tasks accordingly.
• Good listening skills along with the ability to accept and follow directions.

• Competitive Salary
• Comprehensive Benefits Plan
• RRSP Matching Program
• Health Life insurance
• Dental and Vision
• Mileage pay/reimbursement
• Excellent Work/Life balance

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Job Description

Duties:

• The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
• You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.

Qualifications:

• You must have a minimum 3 years experience in sales and service.

Job Description

Salary: $24.15/hr

CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.

We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.

This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.

NO AGENCIES PLEASE

We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please inform us if you require accommodations during the interview process

CVOS is a unionized workplace with the UFCW

Job Description

Salary: 22-25

Paris Dental Centre is looking to add an experienced Patient Care Coordinator to our dental reception team!

We are a local, family-owned, group dental practice, in operation for over 40 years, offering a full scope general practice and specialty dentistry.

We Offer:

• Competitive remuneration- Based on experience
• Flexible Hours-Full Time, Part Time & Casual Opportunities available
  
• A Diverse Team-our team make-up includes everyone from New Grads to employees working 10, 20, 30, and even 40 years with us!
• Computerized, paperless charting-Tracker Software
• A strong compliance program- focused on all regulatory standards of care - RCDS, CDHO, ODAA, IPAC, Covid-19
  
• Excellent Team Support - Floaters and Sterilization Technician support
• Training Program-Team Leads and Trainers mentor and support you through onboarding and employment

Hours:

Monday 7:45-3:30

Tuesday 7:45-5:15

Wednesday 9:45-8:15

Thursday 3:15-8:15 (alternating with Saturday shift)

Friday 7:45-5:15

Saturday 7:45-4:15 (alternating with Thursday shift)

**We are seeking candidates with dental assisting or dental reception experience for this role**

Paris Dental Centre offers competitive salaries, benefits, an incredible work environment, and career advancement opportunities.

If this sounds like a good fit, we would love to hear from you!

Paris Dental Centre is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description

At Sinai Health, we care, create possibilities and offer hope. We are looking for a P atient Care Assistant  to support our Complex Medical & Palliative Care  department.

Rotation: Day/Evening

Job Outline:

The Patient Care Assistant (PCA) is a care provider who assists the Most Responsible Nurse (MRN) with the provision of care and support of patients. The PCA, as directed, performs or assists with, including but not limited to, patients’ activities of daily living, transferring, repositioning, lifting, and ambulating patients and may assist with patient nourishment. The PCA will respond efficiently to call bells and relay information to the appropriate healthcare professions. The PCA may assist patients who require constant care and attention who have predictable responses and/or to those patients who are medically stable and are required to attend internal and external appointments. PCAs are essential in providing continuity of care and addressing patients’ care and safety needs in a timely manner. 

Education & Qualifications:

• Successful completion of a Personal Support Worker (PSW) program from an accredited College
• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA)
• Basic knowledge of established Infection Control and Occupational Health & Safety practices and knowledge of body mechanics, and safe lift and transfer practices
• Basic knowledge of sterility and aseptic technique
• CPR (Heartsaver or BCLS), First Aid Certificate
• Strong decision-making skills to prioritize actions
• Basic knowledge of how to meet patient needs and the ability to perform a range of patient care activities with the scope of the role
• Must be able to understand, interpret and carry out written and verbal instructions within the scope of the role
• Proficiency in English, both written and verbal
• Previous experience in caring for the elderly and those with chronic complex diseases, medical conditions and
• Ability to function collaboratively as a part of the unit team
• Demonstrated satisfactory job performance and attendance history required

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact ext. 7050, or email

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Job Description

Salary:

Patient Care Coordinator

If you are looking for a long-term position as a Patient Care Coordinator in the dental field in progressive, state of the art offices, with great pay and benefits please read below. We are looking for a Full-Time Patient Care Coordinator to join our Pediatric Dentistry on 160 office (approx. 4 - 5 days per week). The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients and interested in pursuing a career in the dental field. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

This position offers:

• Starting a career in the Dental industry
• Training in Dental
• Great experience in the dental environment and for anyone looking to pursue Dental Assisting
• Opportunity to learn while working
• Great location and state of the art office - Pediatric Dentistry on 160 location
• Professional clinical team
• Experience in dental is not required

Responsibilities and Duties

• Cleaning/Disinfecting and preparing ops in between patients
• Setting up instruments for the clinical team
• Assisting with sterilizing instruments
• Greeting patients and parents
• Seating patients
• Setting up ops
  
• Helping the RDA with set up and care of the patient
• Dismissing patients
• Assisting with taking inventory of supplies

Qualifications and Skills

• High School Diploma
• Must be computer proficient and able to learn new software easily
• Excellent communication skills
• Available to work during applicable business hours
• Able to work in a fast paced environment
• Ability to work well with children of all ages
• English proficient in speaking and writing
• Excellent customer care skills in person
• Excellent presentation and professionalism

Benefits

• Vacation pay
• Free uniforms
• Group benefit plan

• Bonus pay

Job Type: Full-time

Must be legally eligible to work in Canada

Job Description

Company Description

At Cloud DX, our mission is simple: We make healthcare better for everyone. As a leader in digital health, we deliver award-winning virtual care and remote patient monitoring solutions that empower patients to manage their conditions from the comfort of their home.

Our innovative technology improves outcomes for patients with chronic conditions, reduces costs for healthcare providers, and transforms care delivery across North America. Since 2014, we’ve been driving innovation and making a meaningful difference in the communities we serve.

Cloud DX is growing, and we’re looking for a Patient Support Specialist to join our team! 

This part-time role offers flexibility, making it ideal for someone who can adapt to varying schedules. As a key point of contact for patients using our remote monitoring solutions, you’ll provide frontline support, assist with inquiries, and ensure patients can successfully complete their daily monitoring tasks. You’ll also identify and escalate technical issues as needed. 

If you have experience in a support or teaching role and thrive in phone-based communication, we’d love to connect! 

What You'll Do 

• Deliver exceptional customer service to enhance the experience for customers, clinicians, and patients. 
• Respond to customer inquiries via phone, live chat, and email, triaging requests and escalating as needed. 
• Ensure records and correspondence are recorded correctly in the customer relationship management system (CRM) when completing compliance calls.   
• Conduct follow-ups and scheduled callbacks to ensure timely resolution of issues. 
• Monitor and assign internal support tickets, evaluate requests to determine appropriate next steps, and escalate high-priority issues to ensure timely resolution. 
• Stay current with system information, changes, and updates.   
• Guide Clinician Clients and Prospects on the proper use of Cloud DX equipment and software.   
• Deliver exceptional customer service to enhance the experience for customers, clinicians, and patients. 
• Respond to customer inquiries via phone, live chat, and email, triaging requests and escalating as needed. 
• Ensure records and correspondence are recorded correctly in the customer relationship management system (CRM) when completing compliance calls.   
• Conduct follow-ups and scheduled callbacks to ensure timely resolution of issues. 
• Monitor and assign internal support tickets, evaluate requests to determine appropriate next steps, and escalate high-priority issues to ensure timely resolution. 
• Stay current with system information, changes, and updates.   
• Guide Clinician Clients and Prospects on the proper use of Cloud DX equipment and software. 

Qualifications

 Who You Are

• Team player:  You are approachable, enjoy seeing others succeed, and love to jump in and support when needed.   
• Comfortable on the phone:  You have strong communication skills, excellent telephone etiquette, and can quickly assess and respond to a variety of inquiries. 
• Detail Oriented:  You notice the little things that make a big difference. In fact, if you’ve read this far, please include the word “Precision” in your application for bonus points. 
• You’re Flexible!   This is an hourly position, and while we strive to maintain consistent scheduling, flexibility is required.  
• Great at multitasking.  You’re experienced in handling a high volume of requests while staying organized and efficient. 
• A natural problem solver.  You take the initiative to find answers, conduct quick research when needed, and know when it’s time to escalate an issue.  
• Passionate about helping others.  You genuinely care about helping others, listening attentively to connect patients/clients with the support they need. 

Additional Information

When applying to this position please include in your resume or cover letter:  

• Your availability (specific days + hours you can work)