350 Quality Manager jobs in Canada

Job Description

Salary:

Who We Are:

At Bronte Construction, we merge innovation with expertise to deliver quality construction projects with an ingrained environmental focus. We're proud to enhance communities, considering the impact for future generations. Our team upholds the Foundation Principles of Safety, Balance, Culture, Quality, and Character. With a workforce passionate about excellence, we foster a space where every day is an opportunity to bring our best to every site.

How We Stand Apart:

• Recognized as one of Canada's fastest-growing companies from 2016 to 2019
• Winner of the Environmental Project of the Year 2018
• COR Certified Contractor status
• Comprehensive health, dental, and vision insurance
• Generous RRSP matching for secure financial growth
• Commitment to continuous learning and career advancement

The Opportunity:

We're seeking a dedicated Quality Control Manager who will ensure the highest standards of quality across our operations. As a key player in our team, you'll be the touchstone for maintaining, implementing, and enhancing our Quality Management System, driving excellence throughout Bronte Constructions projects.

Your Role and Responsibilities:

As our Quality Control Manager, you will:

• Steer our quality assurance programs and initiatives, fostering a culture of continuous quality enhancement.
• Serve as a liaison between contractors and key stakeholders to uphold quality-related matters.
• Conduct systematic management reviews and quality audits, ensuring compliance and operational excellence.
• Command the quality landscape, leveraging your ISO 9001 Lead Auditor expertise to maintain our distinguished quality benchmarks.
• Champion our Quality Management System, orchestrating its robust functioning and adherence to industry standards.

A Day with Bronte:

• Full engagement with the Contractors corporate management team to align and optimize quality processes.
• Devising and coordinating Quality Audit Plans, ensuring seamless operations across various projects.
• Spearheading quality control and assurance strategies from initiation to implementation.
• Streamlining communication channels for effective quality discussions and decisions.
• Pioneering strategic improvements through analysis and meticulous attention to detail.

Who You Are:

• A degree holder in engineering, architecture, or a related discipline from a reputed university or college.
• At least 2 years of experience as a Quality Control Coordinator with a track record in the construction industry.
  
• ISO 9001 Lead Auditor Course graduate, ready to leverage your knowledge for the betterment of our quality practices.

Brontes Promise:

By joining us, youre not just taking on a role but becoming an integral part of a legacy. Here, your efforts are recognized, your skills honed, and your contributions celebrated.

Ready to shape the quality of constructions that stand the test of time? Apply to become the cornerstone of Bronte Constructions commitment to quality. We cant wait to build the future with you.

Job Description

Quality Control Manager
Civil Works, Site Development, Mining
Kamloops area, BC
14/7 Rotation, on-site, immediate start
6 month contract, potential for permanent hire
$115-$125K + Daily LOA

Our Client
We are working with our Civil General Contractor client to assist in mobilizing a large project near Kamloops/Southern Interior BC. We require a Quality Control Manager experienced in civil works to join our client on this exciting project for a minimum of 6 months.

*See our other ads for more open positions on this project*

Requirements

• Strong knowledge of construction processes, codes, and quality standards.
• Excellent communication, leadership, and conflict resolution skills.
• Proficiency in quality assurance software and tools (e.g., Bluebeam, Autodesk Construction Cloud).
• Ability to analyze data and prepare detailed quality performance reports.

• Create and oversee the implementation of a comprehensive quality control and assurance plan for the project

• Perform regular site inspections and audits to identify quality issues, non-compliance, and potential risks.

• Verify that all construction activities, materials, and methods meet project specifications, Canadian building codes, and industry best practices.

• Create and maintain detailed records, including inspection reports, audit findings, test results, and non-conformance reports

• Address quality concerns and deficiencies by implementing timely and effective corrective actions

• Facilitate meetings and host discussions with site teams, subcontractors, and senior management to communicate quality-related issues

If this role matches your experience and you are ready to get involved, we'd like to hear from you. Please hit apply! Please note only those selected for interview will be contacted.

Job Description

BE Power Equipment is a leading manufacturer of pressure washers, air compressors, generators and water pumps serving industrial markets in over 30 countries. Headquartered in Abbotsford, BC, our third generation, family-owned business is focused on designing quality products and delivering exceptional service.

We are currently looking for a Quality Control (QC) Manager to join our team. The Quality Control Manager is responsible for leading and overseeing all quality control functions within our manufacturing facility. This role ensures that all products meet or exceed internal and customer quality standards while maintaining compliance with applicable regulatory and industry requirements. The QC Manager develops and implements effective quality control systems, leads a team of technicians, and collaborates cross-functionally with Production, Engineering, and Supply Chain teams to ensure product consistency, reduce non-conformance, and drive continuous improvement across operations.

Requirements

• Provide strategic leadership to the Quality Control department in a fast-paced manufacturing environment.
• Develop and implement quality control systems, procedures, and metrics to ensure compliance with internal standards, industry regulations (e.g., ISO 9001), and customer expectations.
• Manage daily QC operations, including inspections, audits, sampling, and testing procedures for raw materials, in-process production, and finished goods.
• Lead, mentor, and manage a team of quality control technicians, including hiring, training, performance evaluation, and professional development.
• Establish and monitor key performance indicators (KPIs) for quality performance; analyze trends and implement corrective and preventive actions to drive improvement.
• Serve as the main point of contact for quality-related issues, including customer complaints, product returns, and internal deviations.
• Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) to address quality concerns.
• Collaborate with Production and Engineering to ensure new product introductions (NPIs) and changes are validated and meet quality requirements.
• Oversee calibration and maintenance of inspection and testing equipment to ensure accuracy and compliance.
• Maintain audit readiness and lead internal and external quality audits, including certification and customer audits.
• Lead continuous improvement initiatives using Lean, Six Sigma, or other methodologies to enhance process and product quality.
• Develop and maintain training programs to ensure quality awareness across production teams.

What we are looking for in a successful candidate:

• Bachelor’s degree in Engineering, Manufacturing, Quality Management, or a related technical field (required).
• 5+ years of progressive quality control experience in a manufacturing environment.
• 2+ years of supervisory or management experience leading quality teams.
• Strong understanding of ISO 9001 standards and other relevant quality systems.
• Experience with root cause analysis, corrective action processes, and CAPA systems.
• In-depth knowledge of manufacturing processes, quality control methodologies, and inspection techniques.
• Strong analytical and problem-solving skills; data-driven decision-maker.
• Familiar with ERP/MRP systems and quality modules (e.g., SAP, Epicor, Oracle).
• Effective communicator with the ability to influence cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities under tight deadlines.
• Certification in Lean, Six Sigma (Green/Black Belt), or ASQ Certified Quality Manager is a strong asset.

Benefits

Why work at BE?

• Competitive salary commensurate with experience
• Group medical and dental benefits including Employee and family assistance program
• Company RRSP matching plan
• Healthy work life balance
• Employee discount program
• Training and development opportunities
• Modern, well-equipped work environment with excellent staff facilities
• Employee welcome package and other SWAG
• Excellent and collaborative team/work environment
• Team socials and engagement events

We thank all applicants; however, only those considered qualified will be contacted for an interview.

Job Description:

• Lead and mentor the Quality Engineering teams, ensuring effective planning and delivery of testing strategies
• Define and drive quality goals, standards, and processes throughout the software development lifecycle
• Oversee the design and execution of test plans for functional, integration, regression, and performance testing
• Excellent communication skills and stakeholder management
• Proficiency in quality metrics and reporting tools
• Manage test automation initiatives, evaluate new testing tools, and ensure compliance with industry standards

Job Types: Full-time, Fixed term contract

Work Location: Hybrid remote in Toronto, ON

Job Title:
Quality Manager

Location:
Dartmouth, NS

Department:
Quality

Reports To:
Director of Quality & Regulatory

About Us:

At Nature's Way Canada, our mission is to responsibly enhance the health and well-being of individuals both within Canada and globally. We are committed to delivering high-quality natural health products that promote healthier lifestyles. Guided by our enduring dedication to health and happiness, we aim to make a meaningful and lasting impact on our customers, employees, communities, and the environment.

We're building a workplace where diversity, equity, and inclusion (DEI) are not just values, but daily practices. We believe that wellness extends beyond the products and services we offer, it's about how we support and respect each other at work too.

Nature's Way Canada has been recognized as one of Atlantic Canada & Nova Scotia's Top Employers for 2025, making it a great place to work.

Position Overview:

The Quality Manager plans, develops, and directs all aspects of the Nature's Way of Canada (NWC)'s quality assurance and quality systems programs to ensure utmost customer satisfaction, continual quality improvement and ongoing compliance to applicable Good Manufacturing Practices (GMP) regulations. This individual may also serve as the Quality Assurance Person (QAP) with Health Canada's Natural & Non-Prescription Health Products Directorate (NNHPD) for all natural health products sold by NWC in Canada.

Summary Description:

• Lead and provide support/ oversight for the Quality department which includes the Quality Assurance/ Quality Control and Quality Systems functions.
• Represent the Quality Department both internally and externally (with customers, contract-manufacturers/ packagers/ labelers, contract laboratories, and external service-providers).
• Ensure ongoing compliance to Part 3 – Good Manufacturing Practices of the Natural Health Products Regulations for all NWC natural health products sold in Canada.
• Ensure ongoing compliance to the Safe Food for Canadians Act for applicable NWC food products sold in Canada.
• Ensure ongoing compliance to the Part 111 – Current Good Manufacturing Practice in Manufacturing, Packaging, Labeling, or Holding Operations for Dietary Supplements of the U.S. FDA's Code of Federal Regulations Title 21 for dietary supplements produced for the U.S. market.

Key Responsibilities:

• Set priorities and develop objectives for the Quality department on an annual basis and throughout the year, as appropriate. Ensure that objectives are achieved.
• Identify continuous improvement opportunities and develop/ plan implementation strategies for the Quality department including process improvement projects and initiatives improving organizational effectiveness.
• Develop the budget for successful and efficient operation of the Quality department.
• Establish and maintain the Quality Management System including written procedures as they relate to quality control/ quality assurance and quality systems.
• Coordinate and direct roles/ responsibilities of Quality team members including recruitment and selection, annual performance evaluations, salary assessments, training, vacation schedules, job descriptions, promotions, and coaching.
• Organize work schedules and provide professional leadership to staff. This includes assigning and delegating responsibilities, giving work directives, resolving problems, ensuring completion of operational functions at specified deadlines, and conducting staff meetings to discuss operational problems and/or explain procedural changes.
• Collaborate with the Operations department to meet business needs and support with the development/ execution of effective manufacturing, warehousing, logistics and general procedures and controls.
• Lead and maintain the Food Safety Program, including HACCP plans and ensure compliance with NNHPD and CFIA site license requirements. Address and track corrective actions from internal or external audits in a timely and effective manner.
• Collaborate with the Technical Quality team/ R&D team and/or Operations team to validate newly introduced raw materials, packaging components, processes, and equipment.
• Qualify third-party service providers and contract-manufacturers as per written procedures. Lead/participate in on-site audits of suppliers or contract manufacturers as required.
• Represent the company and participate in health authority and third-party/ customer audits. These audits include but are not limited to those conducted by Canadian Food Inspection Agency (CFIA), Natural & Non-Prescriptive Health Products Directorate (NNHPD), US Food & Drug Administration (FDA), Organic certification body, or private label customers.
• Oversee the execution and continual improvement of all Quality Assurance and Quality Systems programs including, but not limited to, raw material/ packaging/ finished product release, pre-operational/ in-process inspections, document control, change control, deviation/ CAPA management, employee training, validations, auditing, non-conforming product and product recall.
• Lead and facilitate the annual Mock Recall/ Traceability exercise with the site's Recall Management Team. Address any gaps and implement the corrective/ preventive actions from the mock recall exercise in a timely manner.
• Lead the Organic certification program by maintaining documentation required for certification, facilitating annual on-site audits, liaising with the certifying bodies to provide requested documentation, facilitating traceability/ mass balance exercises, and ensuring invoices are paid in a timely manner.
• May include other duties as assigned from time to time.

Environmental and Social Responsibility:

• Support with the development, implementation and monitoring of the organization's environmental and social goals as they relate to your team. This includes establishing your team's performance metrics in alignment with the organization's sustainability strategy.
• Identify opportunities for innovation or continuous improvement to enhance the organization's sustainability goals (such as waste reduction/ diversion, circularity/ plastic reduction, emissions reduction, sustainable procurement, local sourcing, etc.).
• Foster a culture of sustainability within the organization by encouraging your team's participation in sustainability initiatives and committees (such as volunteering at community events, Sustainability Committee/ DEI Committee participation, 1% for the Planet employee nomination contest, etc.).

Required Qualifications:

The Quality Manager is a strong team player and leader who has a continuous improvement mindset with solid understanding of quality assurance principles, systems, methods, and procedures, and possesses excellent communication, presentation, organization, and critical-thinking skills.

• A minimum of a Bachelor of Science degree majoring in chemistry, food science, biology, biochemistry, microbiology, or a related discipline is required.
• A minimum of five (5) years of practical experience in a managerial position with leading teams, developing, and reviewing performance metrics and directing roles/ responsibilities is required.
• A minimum of seven (7) years of practical experience in a Quality role within a regulated industry such as natural health products or pharmaceutical is required.
• Expertise in Quality Systems, GMP regulations, Health Authority / Third-Party inspections and audits, and risk-assessments is required.
• Significant experience with technical writing, such as developing Quality policies, written programs, and Standard Operating Procedures is required.
• Strong ability to effectively coach peers in making sound quality decisions and resolve quality issues is required.
• Proficiency in Microsoft Office (Excel, Word) is required.
• Demonstrated ability to lead continuous improvement initiatives/ projects within the Quality function is required.
• Good understanding of or experience with the Lean Manufacturing Principles is preferred.
• Experience with NSF International Standard 173 Section 8 for dietary supplements would be an asset.

How to Apply:

Please send a recent copy of your resume and cover letter referencing competition number NWC2512 to This posting will close on 22/09/2025. We thank all applicants for their interest. We will contact those applicants chosen for an interview.

At Nature's Way Canada, we are committed to helping people live healthy lives. This commitment starts from within - with our vision to create a happy and healthy workforce that is diverse and where every employee feels inspired, included, with a sense of belonging and valued every day. The communities that we serve are vibrant, unique, and rich with diversity and we strive to reflect this within our team. Nature's Way Canada is proud to be an equal opportunity employer, and all qualified candidates will be carefully considered – regardless of race, gender and gender identity, sexual orientation, national origin, disability, or any other characteristic. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Roadtrek Inc, is a Manufacturer of Class B (Campervan) motorhomes, headquartered in Cambridge, Ontario. We are committed to providing our customers with high quality products and exceptional customer service, allowing for worry free travel to explore and enjoy the adventures of living the RV lifestyle. We believe our goals can be met through continuous improvements within our products and processes, our valued partnerships with dealers and suppliers as well as a dedicated workforce.

Do you want to work in a fast paced, exciting, and growing industry? Do you have a passion for the RV business, its people, and its products? If you answered yes, to these questions, we would love to hear from you. Check us out at

Primary Focus

The Quality Manager is charged with developing, maintaining, and executing a sustainable and scalable program that delivers the completed high quality finished product that our customers deserve. This position reports to the CEO. The successful candidate will have experience successfully managing a Quality department as well as new product launches.

Responsibilities

• Ensure processes, raw materials WIP and final products are in compliance and escalate quality issues as needed.
• Develop, maintain, and control the Business Operating System (policy, manual, procedures, work instructions, formats, and records)
• Control of documentation and records.
• Lead, manage and train Quality Auditors, Quality Inspectors & Administrators.
• Develop new processes and procedures as needed to meet quality expectations.
• Establish quality checks for new regulations, new launches, testing requirements, products, suppliers, processes, and procedures.
• Certify finished product to new specifications.
• Evaluate new and existing suppliers when needed and develop new tests/inspection requirements for new products.
• Ensure procedures to verify products and processes at all stages of production are controlled.
• Evaluate customer concerns, find root cause, and implement corrective actions when necessary.
• Ensure all documentation related to components, processes or finished goods are properly identified.
• Confirm all product identification, labels, decals, etc. are in compliance with engineering and quality requirements as well as RVIA, CSA and other government entities.
• Control measuring and monitoring devices (calibration, training, record keeping etc.)
• Responsibility surrounding the measuring analysis and improvement of products and processes.
• Control of non-conforming products
• Propose and document continuous improvements.
• Develop, maintain, and control procedures, work instructions and forms.
• Other duties or projects as assigned.

Competency

• Excellent communication skills – both written and verbal
• Able to read and understand technical drawings.
• Capable of planning, coordinating, and prioritizing multiple projects simultaneously, and working to targets.
• Strong computer literacy to create charts, presentations and maintain data.
• Considered an asset to have experience with MS Dynamics 365
• Valid Driver's License required.
• Proven experience advising, guiding, and coaching others.
• Demonstrated ability to streamline processes and improve efficiencies.
• Strong interpersonal and problem-solving abilities.

Education/Experience:

• 5+ years of experience in a similar quality role, preferably within an automotive environment
• Knowledge and experience with standard Quality core tools (e.g., APQP, PPAP, FMEA…)
• Knowledge and experience with ISO/TS 16949 and/or IATF 16949 are considered an asset.
• Completion of a post-secondary degree or certificate in Engineering, Quality, or related field
• Knowledge of LEAN Manufacturing, Six Sigma
• Excellent organizational abilities

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, should you require an accommodation, we will work with you to meet your needs during all aspects of the recruitment and selection process.

To be considered for this position, please forward your resume in confidence. We thank all applicants for their interest, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $75,000.00-$95,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Work Location: In person

Requisition ID:

Job Level:
Senior Level

Home District/Group:
Kiewit Energy Canada District

Department:
Quality

Market:
OGC

Employment Type:
Full Time

Position Overview
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.

District Overview
Kiewit Energy Canada is headquartered in Calgary, Alberta. We are a major industrial contractor that work on projects that involve construction of oil & gas facilities such as oilsands processing, including steam–assisted gravity drainage facilities, upgrading & refining, midstream facilities, power & co-generation, terminal projects (ex. LNG, LPG, etc.), and major mine developments. We also have a Modular Yard facility in Edmonton, Alberta. Our engineering branch is a leading-edge division that offers innovative engineering services for our current projects and new pursuits in Canada. Our design services group are based in Calgary and Houston offering expertise in process, piping, mechanical, electrical and civil/structural disciplines.

Location
One of the many things that makes Kiewit's culture unique is that we go where the work is, which exposes your career to abundant opportunities. We relocate our teams based on the work that is available, combined with the development plans, skill sets and career goals of each team member. This means your Kiewit adventure is custom-designed to meet our shared needs.

Responsibilities

• Manage Quality for all aspects of a project.
• Generate project quality plans, inspection & test plans, and procedures
• Work closely with Construction Supervisors, Schedulers, Planners regarding development and implementation of the project quality system ensuring thorough understanding of the project scope and schedule
• Produce quality work, meeting requirements of plans, specifications and industry standards
• Have a thorough knowledge of the Projects Quality Management System, work instructions and procedures
• Ensure work is performed to established technical requirements defined by project documentation including drawings, specifications, procedures, inspection & test plans and work instructions
• Align quality control objectives with construction procedures to achieve product reliability and minimize cost
• Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems
• Confer with vendors, subcontractors, staff, and management personnel regarding purchases, procedures, product specifications, manufacturing capabilities, and project status
• Generate quality reports and metric
• Evaluate data and write reports to validate or indicate deviations from existing standards
• Issue notice of non-conformances and stop-work orders, conferring with clients, , and quality personnel to document incidents, contract requirements, and recommend corrective actions.
• Read worker logs, as-builts, quality checklist, test reports and specification sheets, to verify that records adhere to contract specifications
• Determine staffing requirements, and interview, hire and train new employees
• Manage staff, preparing work schedules and assigning specific duties
• Execute personnel quality training
• Analyze operations to evaluate performance of a company and its staff in meeting objectives, and to determine areas of potential cost reduction, program improvement, or policy change
• Recommend modifications to existing quality or production standards to achieve optimum quality
• Assist other projects and regions as needed in the implementation of The Company's Quality Program

Qualifications

• Diploma or Bachelor degree in a related field
• 5+ years of experience in Quality Management in civil construction, oil and gas, or power
• Proven background as a QA/QC Inspector in large scope projects
• Significant years of experience managing a team of several quality inspectors
• Highly motivated, with a demonstrated passion for excellence and taking initiative
• Strong work ethic, willing to do what it takes to get the job done right the first time
• Demonstrated commitment to ethics and integrity
• Passion for safety, with the ability to help us ensure that nobody gets hurt
• Strong interpersonal, written, and verbal communication skills
• Team player with the ability to work independently to meet deadlines, goals and objectives
• Strong organization, time management, and attention to detail
• Ability to freely access all points of a construction site in wide-ranging climates and environment
• Ability to travel and relocate as business requires

Other Requirements:

• Regular, reliable attendance
• Work productively and meet deadlines timely
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
• May work at various different locations and conditions may vary

We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We believe in equal opportunity in employment practices without discrimination and comply with all laws regarding human rights in the provinces where we operate.

Job Description

Was wir bieten:

Bei Magna erwartet dich ein spannendes und dynamisches Arbeitsumfeld, in dem du dazu beitragen kannst, marktfhrende Automobiltechnologien zu entwickeln. Wir investieren in unser Personal und bieten ihm die Untersttzung und Ressourcen, die es bentigt, um erfolgreich zu sein. Als Mitglied unseres globalen Teams erwarten dich aufregende und vielfltige Aufgaben sowie ein breites Spektrum an Entwicklungsmglichkeiten. Wir sind nmlich der Meinung, dass dein Karrierepfad genauso individuell sein sollte wie du selbst.

Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

Job Responsibilities:

Reporting to the General Manager, drive a strong quality culture throughout the organization and oversee the development, strategic direction and implementation of policies and procedures to ensure quality programs continue to be best in class. Develop Strategy for future successful performance of Deco Automotive and P&F Tool & Die by assessing individual skill sets within department, assessing current systems and initiate the necessary changes.

Minimum Requirements

• Responsible for quality operations across two divisions - Deco Automotive and P&F Tool and Die - and must be able to travel regularly between both locations to fulfill role responsibilities.
• University degree in Engineering or equivalent field
• Minimum 5-7 years working in a Quality related role
• 3-5 years' experience providing leadership to and growing a team
• Certification as a Quality Manager (CQM), Quality Engineer (CQE), Quality Auditor (CQA) preferred
• Strong knowledge and experience with 8D, issuing NCRs (internally and with suppliers)
• Strong Root Cause Analysis and problem-solving skills
• Experience developing and maintaining procedures, work instructions, and process flow documentation
• Strong working knowledge of 6-Sigma methodology (certification not required)
• Excellent written, verbal and presentation skills

• Ensure that all QA/QC policies and procedures are being followed consistently
• Manage internal and external non-conformances and verify effectiveness of corrective and preventative actions
• Maintain and improve QA department documentation (policies, WI, process flows, KPIs)
• Foster a culture of Continuous Improvement by driving PDCA methodology
• Work closely with other departments to complete in-depth investigations of customer complaints or when issues or trends are identified
• Make data-based decisions and develop and implement corrective action plans when working with vendors
• Manage all external and Interna QMS Audits
• Coach and empower QA team and assist them with individual development goals
  Responsible for supervision of direct reports which includes interviewing, hiring, training, goal setting, evaluating performance, prioritization of work, salary administration, career development, and compliance with personnel, financial and safety policies. Represents the department to other groups in the company.
• Represent P&F Tool & Die at the customers and suppliers
• Develop Standard Work for all positions within Department
• Develop tools to measure achievements
• Understanding business needs within automotive field and meeting requirements and expectations from COSMA and MAGNA
• Ensuring Document Control is updated and readily available
• Assignment of projects to team members, follow up and deliver status updates if required
• Develops, monitors and ensures conformance to department budgets.
• Manages the development, implementation, and maintenance of quality assurance systems and activities to ensure CSR and worldwide regulatory compliance. Ensures appropriate training is conducted as needed throughout the organization to support these systems.
• Manages the development, validation, implementation and maintenance of quality control procedures and testing methodologies suitable for qualification and release of raw materials, intermediates and products.
• Provides technical and administrative guidance to QA personnel, and associated validation activities.
• Ensures that deadlines are met on time and within budget.
• Interfaces with other departments, consultants and marketing partners to ensure implementation of good business practices in compliance with regulatory requirements.
• Assists the Senior Management Team in establishing long-range organizational goals and strategies and directs the changes associated with achieving those goals.
• Evaluates QA/QC operating and training needs and develops specific measurable departmental goals and objectives. Develops plans to obtain goals.
• Prepares operating and capital budgets for areas of responsibility and managing budgets within approved plans and updates.
• Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers
• Establishes in-process product inspection standards by studying manufacturing methods; devising testing methods and procedure
• Develops effective data collection and reporting systems to meet regulatory requirements, quality metrics and management information needs.
• Promotes continuous quality improvements within quality assurance areas and serving as a resource for members of other disciplines, encouraging involvement throughout the organization.
• Interfaces with Executive Management, Corporate Management and Customers.
• Represents the QA departments on key project teams and acts as direct QA interface with corporate compliance.
• Manages regulatory agencies during inspections and assists with responses to queries/deficiencies.
• Performs other related duties as assigned and as outlined in the expectations.

• Demonstrates respect of people and company principles. Incumbent maintains a respectful, diverse and inclusive work environment where decisions and transactions are transparent and objective.
• Hold themselves, their employees, and their organization accountable for their actions.
• Develop well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners, reflect the strategic direction of the department and position the organization for success.
• Engage people, and partners in developing goals, executing plans, and delivering results.
• Mobilize teams, building momentum to get things done by communicating clearly and consistently, investing time and energy
• Ensure that people have the support and tools they need and that the team has the capacity and diversity to meet current and longer-term organizational objectives
• Conscientiously assign performance goals, offer year-round performance feedback, and conduct timely performance discussions and reviews.
• Operates with minimal supervision.
• Instruction primarily provided in the form of business goals and objectives
• prepares for problems or opportunities in advance
• analyzes problems skillfully, uses logic to reach solutions
• shares critical information with everyone involved in a project
• helps to set a tone of cooperation within the work group and across groups, coordinates own work with others, seeks opinions
• Maintains high standards despite pressing deadlines
• keeps commitments
• provides a supportive work environment for the multicultural workforce
• organizes and scheduled people and tasks
• Writes and speaks effectively, using conventions proper to the situation
• exercises a professional approach with others using all appropriate tools of communication
• Listen and responds effectively to customer questions
• follows up to evaluate customer satisfaction, measures customer satisfaction effectively
• Anticipates problems, sees how a problem and its solution will affect other units
• weighs alternatives against objectives and arrives at reasonable decisions
• adapts to varying customer needs
• creates detailed action plans, organizes and schedules people and tasks effectively
• exhibits a "can-do" approach and inspires associates to excel
• Able to challenge conventional practices

• Office and manufacturing environment.
• Some exposure to noise/vibration.

• Perform all duties and promote themselves in a manner that reflects the P&F Expectations, P&F's vision/values through Magna's Employee Charter.
• Follow and abide by all government, Legal, Magna and P&F rules and regulations
• Report unsafe working conditions.
• Wear P.P.E.

Job Description

Purpose:

The Quality Manager has direct responsibility for the site’s ISO certification including process audits, work procedures, corrective and preventative actions. The corporate Variation Management program involving SPC, Control Plans, 8D Root Cause Analysis and CCAR’s are within this process. Responsible for assuring quality products are produced through the control of processes and raw materials.

Direct Reports:

QC Technicians - 5 directly

Dimensions of Position:

The cost of poor quality impacts the plant’s bottom line. Control of non-conformance within the associated quality systems mitigates the financial impact of poor quality. Exposures in the 25,000 GBP range are possible.

Key Result Areas:

• Operate with corporate quality in implementation of Variation Management tools (Root Cause analysis, Control plans, SPC, etc).
• Maintain the CCAR and SCAR systems.
• Ensure plant activities meet all ISO requirements.
• Liaison with corporate R&D on quality related issues.
• Maintain incoming raw material certificate acceptance program.
• Support technical manager with data analysis of internal defects via the non- conformance report and semi-annual quality report.
• Support technical manager with notification of problem raw material specifications.
• Plant process improvement leader for activities and measurement
• Handles raw material and new product introduction evaluations and SDS’
• Process and product capability, identify and actively support activities to improve key process performance indicators.
• Customer and supplier contact on corrective actions and improvements
• Directs SPC and quality efforts
• Supports marketing and sales in customer product problem solving and projects
• Ensures that quality requirements are established, implemented and maintained in accordance with Programs, regulations as well as other certifying bodies as required.
• Initiates plant internal/external quality audits
• Develops and maintains quality plans and project schedules
• Train hourly workforce as needed for product testing

Main Interactions – Internal:

Contact

Frequency

Purpose

Manager - Operations & Technical Services

Informal twice daily in person.

Resolution of plant-wide production and product quality; performance review

Department Supervisor

Daily as needed

Review of quality efforts, data etc… in production and lab.

Discuss quality related topics and efforts.

Research Engineers

As needed

Review of production data and discussion of quality & production related efforts.

Operations, sales, marketing and customer service.

Daily with constant interaction with production. Frequent interaction with sales, marketing and customer service via face to face, phone and email.

To perform job duties effectively

Main Interactions – External:

Contact

Frequency

Purpose

Vendors

As needed

Problem raw materials

Customers

As needed

Quality issues; complaints

LRQA

As needed

ISOL 9001 Certification

Qualifications:

Bachelor's degree in Materials/ Ceramics or a related field.

Experience:

Five to seven years experience with monolithic refractories or use of refractory in the industry is a plus.

Knowledge:

Knowledge of such areas as Document Control, Reporting of Quality Status, Internal Audits, Non-conformances (CAPA), Change Management and Risk Assessments. The application of quality tools such as SPC, Control Plans, FMEA’s, Lean Concepts, etc… in an industrial manufacturing setting. Able to think in a process manner understanding the quality interrelationships between individual areas of the business.

Skills & Behaviour:

Computer skills and report writing skills are required. Capable of leading process improvement teams with both salaried/hourly personnel and completing the effort in a timely fashion. Strong leadership, training, analytical and problem-solving skills with an understanding of process improvement. Strong verbal and written communication skills.

Problem Solving & Complexity:

The key here is time management of individual responsibilities and the follow up on internal delegated tasks, assignments, production issues, etc… If these are done effectively, then sufficient time will be available for miscellaneous issues and matters.