Explore director of quality job opportunities, where leadership meets precision. These roles demand a keen eye for detail and a commitment to maintaining high standards across various industries. Director of quality positions involve overseeing 324 Director Of Quality jobs in Canada
Director, Quality Assurance
Posted 2 days ago
Job Viewed
Job Description
Position title: Director, Quality Unit
**1. Purpose of position (mission, objective)**
Lead the Quality Unit at Bausch Health Laval, ensuring site-wide compliance with Quality and cGMP standards in collaboration with site leadership.
Serve as the Quality Unit Head for Canadian market activities, ensuring all commercialized products meet Health Canada requirements for distribution and commercialization.
Provide strategic Quality oversight to the Canadian External Manufacturing QA (EMQA) team, supporting uninterrupted supply of products manufactured through external contract partners.
Champion continuous improvement initiatives within the Quality Management System to enhance operational effectiveness, efficiency, and regulatory compliance.
**2 Key responsibilities**
Deliver strategic leadership across all Quality functions, including Quality Assurance, Quality Systems, and Regulatory Compliance.
Oversee the development and execution of robust, end-to-end quality processes that align with applicable regulatory standards.
Foster a culture of performance, continuous improvement, and quality excellence, supported by metrics to monitor operational effectiveness.
Promote a quality-driven mindset across internal teams and external partners, ensuring collaborative support for business objectives and timelines.
Direct daily Quality operations including product disposition, non-conformance handling, OOS investigations, escalations, complaint management, and change control.
Manage supplier qualification and external quality oversight.
Ensure product quality and disposition for externally manufactured goods.
Provide compliance expertise and support for R&D initiatives and product transfers.
Act as Importer of Record and Marketing Authorization Holder (MAH) for Canadian-marketed products.
Serve as the primary host for regulatory inspections and customer audits.
Stay ahead of regulatory changes and ensure proactive compliance across all Quality functions.
**3. Management responsibility**
Continuously evaluates and develop a fit for purpose Quality organization to meet the business and compliance needs
Develops effective recruitment and talent development processes to ensure Bausch Health attracts and retains top talent
Proactively engages with the external manufacturing network, developing relationships with joint value creation
Responsible for ensuring the Quality Strategy is understood and deployed at the site
**4. Resources**
Establishes all budgets for the Quality department (operations and investments)
Sets annual performance objectives for the Quality department
Oversees the proper application of performance measurement tools and sets priorities
Supervises and controls department management with respect to budgeting for costs, quality, deadlines and human resources management
Defines the departments organization with a view to ensuring optimization
**5. Main professional relationships (internal/external)**
Member of the sites leadership team and participates in driving the strategic direction of the site
Member of the Global Quality Leadership Team
Liaising with health authorities, clients, subsidiaries, and management at other sites
Promotes cross-functional discussions to achieve the sites and commercial objectives
Plays an advisory and expert role for other departments on quality issues
Internal:
Member of the Site Leadership Team
Global Quality Leadership
Cross functional leadership (Regulatory Affairs, Research and Development, Supply Chain, Manufacturing, Pharmacovigilance, etc.)
External:
External suppliers/ service providers
External Clients
Health authorities
**6. Required skills and competencies:**
a) Required training
Bachelor or Masters degree in Chemistry, Pharmacy, or Biological Sciences
b) Languages
Fluent in French and English
c) Special experience and knowledge
Minimum10 to 15 years of experience in the pharmaceutical industry. Experience essential in quality control, quality assurance, production of pharmaceutical products, medical devices, pharmaceutical development.
Excellent knowledge of Canadian and international GMP standards (FDA, EMA, WHO)
Minimum 10 years of management experience.
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Director, Quality Assurance
Posted 2 days ago
Job Viewed
Job Description
Position title: Director, Quality Unit
**1. Purpose of position (mission, objective)**
Lead the Quality Unit at Bausch Health Laval, ensuring site-wide compliance with Quality and cGMP standards in collaboration with site leadership.
Serve as the Quality Unit Head for Canadian market activities, ensuring all commercialized products meet Health Canada requirements for distribution and commercialization.
Provide strategic Quality oversight to the Canadian External Manufacturing QA (EMQA) team, supporting uninterrupted supply of products manufactured through external contract partners.
Champion continuous improvement initiatives within the Quality Management System to enhance operational effectiveness, efficiency, and regulatory compliance.
**2 Key responsibilities**
Deliver strategic leadership across all Quality functions, including Quality Assurance, Quality Systems, and Regulatory Compliance.
Oversee the development and execution of robust, end-to-end quality processes that align with applicable regulatory standards.
Foster a culture of performance, continuous improvement, and quality excellence, supported by metrics to monitor operational effectiveness.
Promote a quality-driven mindset across internal teams and external partners, ensuring collaborative support for business objectives and timelines.
Direct daily Quality operations including product disposition, non-conformance handling, OOS investigations, escalations, complaint management, and change control.
Manage supplier qualification and external quality oversight.
Ensure product quality and disposition for externally manufactured goods.
Provide compliance expertise and support for R&D initiatives and product transfers.
Act as Importer of Record and Marketing Authorization Holder (MAH) for Canadian-marketed products.
Serve as the primary host for regulatory inspections and customer audits.
Stay ahead of regulatory changes and ensure proactive compliance across all Quality functions.
**3. Management responsibility**
Continuously evaluates and develop a fit for purpose Quality organization to meet the business and compliance needs
Develops effective recruitment and talent development processes to ensure Bausch Health attracts and retains top talent
Proactively engages with the external manufacturing network, developing relationships with joint value creation
Responsible for ensuring the Quality Strategy is understood and deployed at the site
**4. Resources**
Establishes all budgets for the Quality department (operations and investments)
Sets annual performance objectives for the Quality department
Oversees the proper application of performance measurement tools and sets priorities
Supervises and controls department management with respect to budgeting for costs, quality, deadlines and human resources management
Defines the departments organization with a view to ensuring optimization
**5. Main professional relationships (internal/external)**
Member of the sites leadership team and participates in driving the strategic direction of the site
Member of the Global Quality Leadership Team
Liaising with health authorities, clients, subsidiaries, and management at other sites
Promotes cross-functional discussions to achieve the sites and commercial objectives
Plays an advisory and expert role for other departments on quality issues
Internal:
Member of the Site Leadership Team
Global Quality Leadership
Cross functional leadership (Regulatory Affairs, Research and Development, Supply Chain, Manufacturing, Pharmacovigilance, etc.)
External:
External suppliers/ service providers
External Clients
Health authorities
**6. Required skills and competencies:**
a) Required training
Bachelor or Masters degree in Chemistry, Pharmacy, or Biological Sciences
b) Languages
Fluent in French and English
c) Special experience and knowledge
Minimum10 to 15 years of experience in the pharmaceutical industry. Experience essential in quality control, quality assurance, production of pharmaceutical products, medical devices, pharmaceutical development.
Excellent knowledge of Canadian and international GMP standards (FDA, EMA, WHO)
Minimum 10 years of management experience.
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Director, Quality Assurance New
Posted today
Job Viewed
Job Description
About League
Founded in 2014, and with a total funding currently at $220 million; League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League's platform to deliver high-engagement, personalized healthcare experiences consumers love. Millions of people use solutions powered by League to access, navigate and pay for care.
Position Summary:
As Director, Delivery Quality, you are responsible for delivering high-quality solutions to our customers. This is a critical leadership role responsible for defining and executing a comprehensive quality strategy that ensures our software meets the highest standards expected by our customers.
You will be responsible for building, mentoring, and managing a high-performing QA team. In consultation with engineering managers and test leads, you manage staffing to ensure appropriate coverage on highest priorities. You will take a data-driven approach to leading continuous improvement of testing processes and tools through our full engineering lifecycle.
What you'll be doing:
- Develop, own, and execute the end-to-end quality assurance strategy at League and oversee all aspects of testing for solution delivery to customers
- Work directly with key customers on test strategy, test planning, and quality improvement efforts
- Coach and manage a team of QA analysis and test engineers to achieve consistently high performance on solution delivery
- Manage staffing including staff augmentation vendors to balance cost and quality outcomes
- Partner with engineering peers to communicate and escalate progress on test coverage and defect resolution to ensure project success
- Own and develop end-to-end testing systems and processes, leveraging AI, to increase both solution quality and delivery efficiency
- Define and track key quality metrics, and facilitate project retrospectives and root cause analysis to drive continuous improvement throughout the engineering lifecycle
- Lead or influence internal initiatives to improve planning, engineering and testing practices throughout the engineering lifecycle
- Leverage AI to streamline testing activities to increase team productivity
What you bring:
- 10+ years of progressive software engineering and testing experience
- 5+ years of direct people management experience in a hybrid environment
- Bachelor's degree in Computer Science, Engineering, or a related field
- Expert-level knowledge of test methodologies and automation systems
- Deep technical acumen to work with engineering peers on improvement
- Exceptional leadership, communication, and interpersonal skills
- Drive for continuous improvement in process and tools, leveraging AI
- Strategic mindset, with ability to see the big picture while managing the details
Security-related Responsibilities:
- Compliance with Information Security Policies
- Responsibility and accountability for executing League's policies and procedures
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$45,000 - 170,000 CAD
Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at
Our Application Process:
Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer, which we hope you will accept
- Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.
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Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position.
Privacy Policy
Review our Privacy Policy for information on how League is protecting personal data.
Business Process Improvement Specialist
Posted 1 day ago
Job Viewed
Job Description
# **Business Process Improvement Specialist**
**Location**
: Edmonton, AB.
Do you thrive on solving problems, improving efficiency, and helping teams work smarter? At
**Greenfox Windows & Doors**
, we're looking for a
**Business Process Improvement Specialist**
to lead the charge in streamlining workflows, optimizing systems, and ensuring our teams have the tools and processes they need to succeed. This is an exciting opportunity to make a tangible impact in a dynamic, growing organization.
**Greenfox Windows & Doors**
is one of Alberta's leading providers of energy-efficient windows and doors, proudly serving homeowners and businesses with unmatched craftsmanship and customer care. We are more than a workplace; we are a community built on teamwork, open communication, and growth opportunities. Many of our team members have advanced their careers here, and we are committed to helping every employee realize their full potential. At
**Greenfox**
, we believe in doing things right: for our clients, our employees, and our future.
As a
**Business Process Improvement Specialist**
, you'll be responsible for analyzing, documenting, and improving workflows across all departments. You'll partner with leaders and teams to identify inefficiencies, implement improvements, and support adoption through training and communication. Your work will ensure that our processes are not only efficient and compliant but also foster a culture of continuous improvement.
**Responsibilities**
- Develop and maintain a centralized Process Library of documented workflows and SOPs.
- Conduct process assessments to identify inefficiencies, risks, and opportunities for improvement.
- Lead cross-functional improvement initiatives (including Lean Six Sigma projects) to deliver measurable outcomes.
- Redesign workflows to enhance clarity, reduce cycle times, and improve productivity.
- Create training guides, checklists, and visual workflows to support adoption.
- Facilitate workshops and provide coaching to ensure new processes are understood and followed.
- Define KPIs, build dashboards, and provide regular performance reports to leadership.
- Support the integration of digital tools and automation into business processes.
- Conduct and document root cause analyses for major operational issues.
**Qualifications**
- Previous experience in business process improvement, business analysis, or operations.
- Knowledge of Lean Six Sigma principles (certification an asset).
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and facilitation abilities, with experience leading cross-functional initiatives.
- Proficiency with CRM or manufacturer-specific ERP software.
- Ability to learn and adapt to new software quickly.
- Post-secondary education in business administration, operations, or a related field preferred.
**What We Offer**
- Salaried, full-time position (salary discussed during hiring process)
- Extended health & dental (100% employer-paid after probation)
- RRSP match
- Gym membership discounts
- Team-building events and employee referral program
- On-site parking
- Supportive, growth-oriented workplace
**Ready to shape the future of our processes?**
Apply today and be part of a company where your skills and ideas truly make a difference.
*Greenfox Windows & Doors is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.*
Associate, Process Improvement (AI Applications)
Posted today
Job Viewed
Job Description
Job Description
Company Description
We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.
Job DescriptionOnly CV's in English will be considered
Key Responsibilities
- Become a subject matter expert in all of our internal AI Applications and their capabilities.
- Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs.
- Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives.
- Create Documentation and User Guides on Internal AI Applications
- Design Workflow Diagrams in Confluence, Draw.io, or Visio
- Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule.
- Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard.
- Lead Intake Meetings for Process Improvement Projects
- Develop and deliver AI and prompt engineering training sessions for internal teams.
- Record and edit videos for training, marketing, and project updates.
- Provide guidance on what AI can and cannot do, setting realistic expectations for stakeholders.
- Collaborate across departments to ensure successful AI project implementation.
Required Qualifications
- 3+ years of business analyst experience. Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc.
- 2+ years of experience in AI-related roles, digital marketing, or project coordination.
- Demonstrated expertise in prompt engineering and familiarity with prompt frameworks.
- Consulting Experience
- Proven ability to train individuals and teams in AI tools and workflows.
- Strong project management skills with hands-on Jira experience.
- Proficiency in recording and editing videos (basic to intermediate).
- Strong understanding of AI capabilities, limitations, and ethical considerations.
- Excellent written and verbal communication skills for creating marketing materials and training content.
- Ability to work cross-functionally and manage multiple priorities.
Preferred Qualifications
- Experience in AI marketing or technology adoption campaigns.
- Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text).
- Knowledge of agile workflows and sprint planning in Jira.
- Basic graphic design or content creation skills.
- Background in enterprise or corporate environments.
- Experience working with RPA Solutions
Additional Information
If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.
Process Improvement Leader - IT Focus
Posted 3 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
Process Improvement Leader - IT Focus
Posted 3 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
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Process Improvement Leader - IT Focus
Posted 3 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact