Retail Customer Service Associate - AI Trainer
Posted today
Job Viewed
Job Description
We are looking for a *retail customer service associate* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.
As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.
Benefits:
* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work
Responsibilities:
* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses
Qualifications:
* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.
#INDCACW
Job Type: Contract
Pay: From $27.35 per hour
Work Location: Remote
Retail Customer Service Associate - AI Trainer
Posted today
Job Viewed
Job Description
We are looking for a *retail customer service associate* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.
As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.
Benefits:
* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work
Responsibilities:
* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses
Qualifications:
* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.
#INDCACW
Job Type: Contract
Pay: From $27.35 per hour
Work Location: Remote
Retail Customer Service Associate - AI Trainer
Posted today
Job Viewed
Job Description
We are looking for a *retail customer service associate* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.
As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.
Benefits:
* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work
Responsibilities:
* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses
Qualifications:
* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.
#INDCACW
Job Type: Contract
Pay: From $27.35 per hour
Work Location: Remote
Sales supervisor - retail
Posted 23 days ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting Responsibilities Tasks Supervision Experience and specialization Computer and technology knowledge Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.
Retail Security Professional, Full-Time, GTA

Posted today
Job Viewed
Job Description
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.
Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.
At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.
**Responsibilities:**
The Loss Prevention Professional maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.
**Sales:**
Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
**Service:**
+ Elevate in store experience consistently delivering memorable moments.
+ Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
+ Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). -Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
**Security Controls and Operations:**
+ Provide exceptional security and operations support to drive sales and service.
+ Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
+ Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
+ Carry out operations tasks including opening and closing procedures.
+ Assist with facilities repairs and communicate with store team.
**Qualifications:**
_Required Qualifications:_
+ Valid Security License.
+ High School Diploma.
+ Basic computer skills.
+ Ability to work retail store hours as necessary, including nights, weekends and holidays.
+ Must have authorization to work in the country where the position is based.
_Preferred Qualifications:_
+ Experience in a retail/security environment.
+ One year prior experience in a security related position.
Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
**Job Identification** : 59395
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Retail Security Supervisor, Full-Time, GTA

Posted today
Job Viewed
Job Description
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.
Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.
At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.
**Responsibilities:**
The Loss Prevention Supervisor will support the Security Management by leading, developing, and supporting the security team members to meet and/or exceed the mission of the Global Protection Department; to promote and support the protection of the employees, clients, and assets of our company and to elevate the Tiffany store experience.
In partnership with the Security Managers, this role supports all security related business needs to protect company assets, employees, and clients. The supervisor is a dynamic, attentive, and inspiring leader who builds relationships with internal and external partners; someone who could be called a mentor, a coach, and is the location(s) security subject matter expert. This role is responsible for leading the security team to provide a positive Tiffany experience from beginning to end. As a member of the retail store team, the role shares responsibility to ensure that the store achieves the highest levels of safety, profitability, and service.
**Security**
+ Ensure Global Protection Standards are maintained.
+ Lead and motivate the security team(s) to consistently focus on the main drivers of security culture such as MPS, door coverage, employee awareness training and safety.
+ Partner with Operations and Security Management to identify shrink reduction opportunities.
+ Optimize security schedules to maximize coverage during peak hours, events, overnight coverage, facilities support etc. Partnering with Security Management.
+ Support Emergency Preparedness and Incident Management efforts (Tiffany Prepared) including serving as the point person during an emergency.
**Physical Security**
+ In close partnership with the Security Manager, ensure the physical security systems and equipment are functioning to expectations.
+ Ensure that all physical security systems and maintenance schedules are to standard including CCTV, alarms, radios, locks, keys, perimeter doors / gates, etc. Initiate and follow up on all repairs as necessary.
+ Conduct vulnerability evaluations or other tasks as directed by the Security Management.
**Sales and Service Excellence**
+ Deepen the relationship with our clients to drive lifetime loyalty and overall spend.
+ Manage security team to act as a Tiffany luxury security professional with a customer eccentric approach.
+ Partner with store management to lead store initiatives and cross functionality which provides an elevated/exceptional client experience.
+ Coach staff to enhance the customer experience by acknowledging clients as they enter and leave the store, providing each customer with a consistent and gracious greeting.
+ Project a professional and calm demeanor while dealing with clients and employees regardless of the situation.
**Qualifications:**
_Required Qualifications_
+ Valid Security License.
+ High School Diploma
+ Ability to work retail store hours as necessary, including nights, weekends and holidays.
+ Highest level of integrity.
+ Ability to communicate with customers and employees both verbally and written.
+ Strong computer skills
+ Must be available to work retail store hours, including nights, weekends, and holidays.
+ A sense of urgency that will lead to quick identification of problems and appropriate action.
+ An openness and ability to approach people and problems which will foster a spirit of cooperation and participation from all individuals toward a common goal.
+ Strong interpersonal skills including ability to work with geographically remote individuals.
+ Must have authorization to work in Canada or in the country where the position is based.
_Preferred Qualifications:_
+ Experience in a retail/security environment.
+ One - two years prior experience in a security related position with an emphasis on customer service
Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
**Job Identification** : 59396
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Retail Security Professional, Full-Time, Bloor

Posted today
Job Viewed
Job Description
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.
Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.
At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.
**Responsibilities:**
The Retail Security Professional maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.
**Sales:**
Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
**Service:**
+ Elevate in store experience consistently delivering memorable moments.
+ Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
+ Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). -Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
**Security Controls and Operations:**
+ Provide exceptional security and operations support to drive sales and service.
+ Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
+ Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
+ Carry out operations tasks including opening and closing procedures.
+ Assist with facilities repairs and communicate with store team.
**Qualifications:**
_Required Qualifications:_
+ Valid Ontario Security License.
+ High School Diploma.
+ Strong interpersonal and communication skills, with the ability to engage clients and provide a positive customer experience
+ Ability to respond to emergency situations, resolve issues calmly and assist with incident management
+ Familiarity with security equipment, alarm systems, and loss prevention protocols.
+ High integrity, Must maintain confidentiality and uphold ethical standards at all times.
+ Ability to work retail store hours as necessary, including nights, weekends and holidays.
+ Must have authorization to work in Canada
_Preferred Qualifications:_
+ Experience in a retail/security environment.
+ One year prior experience in a security related position.
Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
**Job Identification** : 60210
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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Sales Order Management Analyst-Retail

Posted today
Job Viewed
Job Description
**_Make A Difference For Those Who Make The World_**
**_The Why_**
The diverse, purpose-driven Team at Stanley Black & Decker share a unified passion for creating products, tools and solutions for those who make the world. Wherever you go in our company, you'll find uncompromised devotion to performance, innovation, customer satisfaction and social responsibility. Now is your chance to become one of these people within our growing Fortune 200 Company. A role with us will give you a strong understanding of how a world class organization creates and implements different strategies across our various commercial brands for a positive outcome.
**_The What_**
As a **Sales Order Management Analyst - Retail,** you will be part of a dedicated team based in Canada and reporting to the Business Support Manager.
**_The How_**
This individual will be a key member of the Sales Order Management Team for either a major customer(s) or channel(s).
+ As the representative of the Sales Order Management Team for a strategic customer or channel you will be responsible for:
+ Price Block coordination
+ Manage daily Sales Order Management activities to maximize Service Level, Cycle Time, & On Time performance.
+ Customer Data Integrity for selected Accounts
+ Rework Scheduling
+ Mapping data integrity coordination
+ Customer Service FOB coordination
+ Day to Day Problem Solving
+ Driving Process Improvement
+ Reporting and Ensuring Key Performance Objectives
+ Communicating with Customers Accounts and internal management.
+ Ensuring SB&D Operations are aligned with changes in Customer Requirements.
+ Coordinate With Sales and Marketing Supply Chain Execution for Major Customers Promotions and Product Launches
**_What we need_**
+ Degree or Diploma in Business Administration / Supply Chain Management or equivalent
+ Supply Chain Experience Preferred (Internship or Coop)
+ High level of Computer Proficiency (SAP, Excel, PowerPoint)
+ Ability to work in a fast-paced, multitask, highly demanding environment
+ Enthusiastic, Self-Motivated, Team Player
+ Strong Communication Skills
+ Ability to interact with Customer
**_What you get_**
+ Opportunity for career advancement with a fortune 200 company
+ Competitive compensation & benefits package
+ Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more!
**_How You'll Feel_**
We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
+ **Grow:** Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
+ **Learn:** Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
+ **Belong:** Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
+ **Give Back:** Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
_Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences and needs of employees and our communities including but not limited to_ _race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability._ _We remain committed to upholding the values of equity, diversity, and inclusion in our work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse and inclusive organization. Therefore, in pursuit of our values, we seek employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD's priorities, goals and principles of equity and inclusivity._ _If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check._
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
Retail Marketing Manager, Home Care - Contract

Posted today
Job Viewed
Job Description
Job Number #168077 - Toronto, Ontario, Canada
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
The Home Care (HC) RMM is the Commercial lead for the HC Brands within the Canadian subsidiary and responsible for supporting the delivery of the key budgeted KPIs of the HC Business such as Market Share, Net Sales and RGM. Works collaboratively with the Hub Marketing Team to develop category and 5P strategies, monitors and analyzes execution of plans and business results, solicits input from CDTs on category opportunities and risks, and reports back to management on recommended forward actions. Responsible for providing the local market recommendations on new product plans and for leadership on key elements of the GTM process. Acts as the key communication and thought leadership link between Hub Marketing and the cross functional subsidiary team.
**Responsibilities / Accountabilities:**
+ Acts as Commercial Lead and "go to" resource for all questions/actions relating to the performance of the business in their category.
+ Lead the Monthly discipline for their respective category, securing the necessary inputs from cross functional partners, which is presented and rationalized to Sr. Management.
+ Develop and optimize Sub category growth and 5P strategies, working collaboratively with the Hub Marketing Team and based on input from the CDT teams. Lead key 5P initiatives such as RGM plans, engaging with appropriate cross functional resources, securing internal approvals, and developing action plans to execute with excellence.
+ Support with the bi-annual Sub and Division Sr Management category business review process (Budget/ MYR) including sub category forecasting and issue /actions identification.
+ Local lead for new product GTM process. Provide direction and guidance to Hub Marketing teams on opportunities and needs to optimally manage the new product grid for the Canadian business. Lead various elements of the new product Gateway process and all CDO communication and selling tools.
+ Lead the CDO planning process for their category, providing strategic direction on how to build their plans to the CDTs.
+ Lead the processes/meetings to ensure alignment on strategies/plans between Sr. Management and cross functional team members across Hub Marketing Team and Sub.
+ Develop communication and KPI tracking tools for the CDT and to monitor plan execution. Develop course correction plans for the category together with CDT and Hub Marketing.
+ Local lead for sku optimization initiatives including identifying opportunities to consolidate or discontinue skus and reporting back to Sr. Management on results.
+ Work with Category Management partners to develop robust category business analysis. (e.g.SOM, Distrib.)
**Qualifications**
Level of Education: Bachelor's Degree
Years of Experience: 3+ Years
**Functional Experience and Technical Skills**
+ Strong strategic thinker and ability to develop creative solutions to challenging business situations.
+ Ability to develop and communicate compelling recommendations and secure alignment and approval across both Sr. Management and cross functional teams.
+ Strong relationship building skills with the ability to engage collaboratively across functions and levels within the organization.
+ Strong planning and organizational skills with the ability to project manage and deliver on deadlines effectively and efficiently.
+ Analytical experience to conduct category assessment and identify opportunities.
+ Financial knowledge (P&L) to recommend initiatives that bring financial results and understanding the impact on the business and ROI.
+ Customer knowledge and informed perspective on what is required to gain alignment from Customers.
+ Customer Management experience is very valuable but not required.
**Our Commitment to Inclusion**
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form ( should you require accommodation.
#LI-Hybrid
Senior Analyst, Retail Model Monitoring

Posted today
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Analytics, Insights, & Artificial Intelligence
**Pay Details:**
$76,800 - $115,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
We are currently in the final stages of the interview process with a preferred candidate. However, we value diverse perspectives and encourage all qualified individuals to apply.
Seeking a detail-oriented analyst to join Retail Model Performance Monitoring team. In this role, one will be responsible for monitoring the performance of various models used for allowance and stress testing, ensuring they meet predefined accuracy and efficacy standards. The ideal candidate will possess strong quantitative skills, programming/automation techniques and ability to collaborate with cross-functional and multi-geographical location teams.
Key Responsibilities:
+ Monitor performance of PD/EAD/LGD models used for various regulatory usage
+ Collaborate with Modeling analysts to align model process logic and data treatment.
+ Support regular audits and validations of monitoring processes.
+ Generate and automate reports and presentations summarizing performance metrices, actions and recommendations.
Skills and Qualifications:
+ Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of analytical and reporting software packages
+ Strong programming skills that enables process automation, i.e (MS VBA, Python)
+ Advanced knowledge of SAS programming or other mainstream languages (i.e. SQL/ R), SAS certification a plus
+ Ability to navigate multiple data warehouse platforms and different data environments
+ Understanding of Credit Risk Parameter Models PD/EAD/LGD and concepts of capital reserves, RWA and allowance.
+ Strong analytical and program solving skills are required to interpret data and draw conclusions
+ Excellent written and verbal communications skills
Additional Requirements:
+ 3-5+ years in Business Intelligence, Reporting or Data Visualization experiences, related certificate is an asset
+ Candidate should have knowledge of the Banking industry
+ Experience or knowledge with retail lending and accounting standard for credit loss a plus
+ Experience performing project costing or business case functions
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.