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236 Technology jobs in Ontario

Technology Lead

Mississauga, Ontario Citigroup

Posted 21 days ago

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Job Description

**The Technology Lead is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to drive applications systems analysis and programming activities.**
**Responsibilities:**
**Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)**
**Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications**
**Review and analyze proposed technical solutions for projects**
**Contribute to formulation of strategies for applications development and other functional areas**
**Develop comprehensive knowledge of how areas of business integrate to accomplish business goals**
**Provide evaluative judgment based on analysis of factual data in complicated and unique situations**
**Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project**
**Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary**
**Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.**
**Qualifications:**
**6-10 years of relevant experience in the Financial Service industry**
**Experience as Applications Development Manager**
**Experience as senior level in an Applications Development role**
**Stakeholder and people management experience**
**Demonstrated leadership skills**
**Proven project management skills**
**Basic knowledge of industry practices and standards**
**Consistently demonstrates clear and concise written and verbal communication**
**Technology Skills:**
**Proficient in industry standard best practices such as Design Patterns, Coding Standards, Coding modularity, Prototypes, Object oriented programming etc.**
**Thorough in-depth understanding of usage of the fundamental concepts of Java and J2EE**
**Knowledge and application of Java, J2EE, Spring, Spring Boot, HTML/CSS, Angular, Microservice framework**
**Experience with Single page application development like Angular**
**Experience with any SQL/No SQL databases (Oracle, Sybase, Mongo etc.)**
**Strong knowledge of unit testing frameworks like JUnit, Mockito**
**Experience in debugging, tuning and optimizing Java micro service components**
**Expertise in technologies like Kafka, JMS, Solace is a plus**
**Experience working in a Continuous Integration and Continuous Delivery environment and familiar with Teamcity, Jenkins, Code Quality/Style Tools -SonarLint, Blackduck etc.**
**Knowledge of application servers / webservers (WebLogic, Tomcat)**
**Proficiency with Git for managing code versions and collaborating with other developers.**
**Work experience on the transactional applications for low latency, high availability uses is a plus**
**Education:**
**Bachelor's degree/University degree or equivalent experience**
**Master's degree preferred**
**This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
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**Time Type:**
Full time
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**Primary Location Full Time Salary Range:**
$120,800.00 - $170,800.00
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Technology Researcher

L6G 0G1 Markham, Ontario Huawei Technologies Canada Co., Ltd.

Posted 10 days ago

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Job Description

Huawei Canada has an immediate contract opening for a Technology Researcher.


About the team:

The Technology Planning and Cooperation Department promotes strategic innovation across all of Huawei Canada. Working with fellow experts, the focus is researching new and upcoming areas of technology as well as strategic planning to help achieve long term vision of Huawei. This department offers a unique opportunity to leverage both technical and business skills.


About the job:

  • Gain insight into the latest developments of both international and local academic organizations, and summarize technical research trends within the academic conferences and can output insight in time.

  • Gain insight into future technology trends in related fields, and output technology insight reports

  • Support academic activities, such as conferences, workshops, etc.

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Software Development Engineer, Employee Listening Technology

Toronto, Ontario Amazon

Posted 9 days ago

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Description
Use your expert technical skills and experience to deliver state of the art employee listening technology!
Our vision is to deliver an employee listening system that helps build a workplace where Amazonians can invent and deliver on behalf of customers. We put employee listening data, metrics, and insights in the right places to drive high quality, high velocity, high impact decisions.
As a Software Development Engineer you will have technical ownership of the development of critical parts of this system. You will create innovative employee listening technology at Amazon scale. You'll join a talented and nimble team of engineers and create ways to streamline delivery. Successful candidates will be strong SDEs who can prioritize well, communicate clearly, and have a consistent track record of delivery.
You will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, employee listening product. We have a team culture that encourages innovation and we expect developers and management alike to take a high level of ownership for the product
In this role you will:
- Work with technical leaders across the org to deliver large distributed projects to delight our customers
- Write high-quality, efficient, testable code
- Build highly available, secure systems
- Find out what it takes to engineer systems for "Amazon Scale"
- Collaborate with some of the best engineers in the industry
- Own and operate the systems that you build
- Contribute to planning, design, implementation, testing, release, operations, and process improvement as a member of the team
- Get firsthand experience engineering with AWS services such as Glue, Athena, Lambda, S3, DynamoDB and others
We offer opportunities for builders to build and make history!
Key job responsibilities
- Design and implement enterprise-scale software solutions that ensure optimal performance and reliability
- Drive technical architecture decisions and system design, focusing on scalability, reliability, and performance of distributed services
- Lead end-to-end delivery of technical solutions, including design, implementation, and verification using standard software engineering methodologies
- Collaborate with cross-functional teams to understand requirements, conduct design reviews, and ensure successful delivery of solutions
- Develop and maintain robust frameworks, implementing security controls and compliant access patterns
- Mentor junior engineers and contribute to improving team practices and standards
A day in the life
Your typical day involves architecting and building robust solutions that power critical business initiatives. You'll participate in technical design discussions, write and review code, and optimize existing solutions for performance and reliability. You'll dive deep into production issues, implement solutions that enhance system stability, and build new capabilities into our platforms. Cross-team collaboration is key, as you'll work closely with various teams to maintain system requirements and optimize workflows.
Work/Life Balance: We value work-life harmony and offer flexibility in working hours. While the position involves on-call responsibilities (typically one week every two months), we work to ensure our systems are fault tolerant and continuously improve our infrastructure to minimize disruptions.
Benefits: Amazon offers comprehensive benefits including:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you're passionate about solving complex technical challenges at scale and want to make an impact on millions of customers worldwide, we'd love to hear from you.
About the team
The Amazon Management Experiences (AMX) team, comprising 1,400+ employees, builds innovative platforms that help Amazonians build rewarding careers. We develop and maintain key solutions including Ivy for talent management, Forte for evaluation processes, and Embark for personalized onboarding. Our team combines psychology and technology to create tools that drive actionable insights for managers and leaders.
As a Software Development Engineer II at Amazon, you will design and build robust, scalable solutions that power the world's largest e-commerce platform. You'll work on complex technical challenges that impact millions of customers globally.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- Bachelor's degree in computer science or equivalent
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- 2+ years of big data technologies such as AWS, Hadoop, Spark, Pig, Hive, Lucene/SOLR or Storm/Samza experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Technology Delivery Lead

Toronto, Ontario TD Bank

Posted 12 days ago

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Job Description

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Technology Solutions
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
+ Undergraduate Degree in Business/Commerce or a Technical Discipline (e.g. Engineering, Computer Science)
+ Experience to lead projects with Java technologies (J2EE/Rest APIs/Spring Boot/Spring Framework/Spring Cloud) with web-based application architectures and frameworks
+ Experience with IAM technologies such as Ping Identity or similar will be great asset.
+ Manage projects with strong focus on information security practices.
+ Familiarity with network protocols, firewalls
+ 8+ years relevant experience with Agile delivery experience preferred.
+ Proven experience in driving technology project delivery with Enterprise impact and achieving target-state through a roadmap of investments that drive business outcomes.
+ Skill in applying technology expertise and leading development of end-to-end technical solutions at the Product Family or Platform level, and leading a team of technology delivery professionals
+ Skill in managing partners and stakeholders to ensure technical solutions meet strategic direction, business and technical requirements, budget, scalability and architectural goals with risks and impacts considered.
+ Knowledge of applications, systems, networks, innovation, design activities, best practices, business / organization, bank standards, regulatory and compliance standards
+ Knowledge and experience of the financial services industry, banking and insurance products, data management, data governance, risk management, and regulatory compliance
+ Knowledge of Microsoft Azure, integration, and experience implementing cloud technology solutions in industries with high regulatory oversight
+ Ability to quickly gain understanding of the Data Risk, Privacy, and Legal control functions and TD as a whole with expertise and specialized knowledge of data concepts and related technology and tools.
+ Ability to work in close partnership with leads in Architecture, Infrastructure, Information Security, Privacy, Data Management, and third-party, external vendor leadership teams in assessing solutions design/development to meet TD's transformational needs
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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Technology Consultant (PDP)

Toronto, Ontario Dynatrace

Posted 17 days ago

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**Your role at Dynatrace**
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Are you looking for a fast-paced environment where you get to blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming digital transformation challenges? If so.we want to talk to you! We are looking for students/recent graduates that will be available to start in January 2026. If you are ending your studies and would like to start your career, do not hesitate to apply! When you join us, you will start with our elite Professional Development Program, a virtual 14-week training program. After which, you will become a Technology Consultant working with one of our customers. Dynatrace Technology Consultants are responsible for ensuring successful adoption of Dynatrace technologies throughout the software application lifecycle; they provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur.
**What will help you succeed**
Minimum Requirements Bachelor's degree in computer science, Information Technology, or similar or related work experienced within any technical, or data analytics field. Preferred Requirements Knowledge of one or more web technology stacks such as: Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss Server-side technologies such as Java Servlets and PHP Client-side technologies such as HTML, CSS, JavaScript, and Ajax The HTTP protocol and the RESTful architectural style Cloud/New Stack technologies such as OpenStack, OpenShift, AWS, Azure, and Cloud Foundry Knowledge of networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP. Familiarity with database design, SQL, and data access practices. Exceptional corporate presentation and relationship-building skills. Preference will be given to candidates local to the Denver area. Expectations Flexible - we are dynamically changing and adapting. Positive - even in the face of adversity. Proactive - not waiting to be told what to do. Motivated - self-starter who excels in fast-paced, team environments. Innovative - always learning and contributing to fresh ideas. This role can work remotely within Canada
**Why you will love being a Dynatracer**
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
- Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.
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Isaac Technology Lead

Toronto, Ontario Isaac Operations

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Job Description

Company Description

Who we are.

While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is important to us. We’ve been recognized as one of the top 10 Best Places to Work in Canada for the past 6 years, and number 1 in 2022, which we know has something to do with our culture of rewarding great work with great experiences, fostering rapid career growth, and sharing the success of the business with the whole team. 

We are looking for an experienced lead for our technology team who will deliver exceptional results and lead teams in developing tools that make a meaningful impact for our clients. This role is pivotal in ensuring Isaac’s technology projects are a success and our clients and team are happy and achieving their potential.

While we have a flexible working environment, the successful candidate should expect to spend an average of at least three days a week in person at our Liberty Village office.

Why work for us.

  • You’ll be joining a small team at a fast-growing company that dedicates a lot of effort to career development, which means lots of opportunity for learning and growth
  • The work we do has a tangible, meaningful impact on our clients
  • 5 weeks of vacation for everyone at the company, plus frequent company development and social events
  • A comprehensive benefits package 100% covered by us, including generous annual wellness allowances
  • You’ll work with good humans who genuinely enjoy spending time together
  • You’ll have great work-life balance – no working on weekends
  • We’ve been recognized as one of the top 10 Great Places to Work in Canada for the past 6 consecutive years!
Job Description

What you’ll do.

  • Lead our teams of developers to achieve the objectives of technology projects
  • Own the execution and project management of technology delivery engagements
  • Create the vision for how technology solutions can meet the needs for our clients
  • Lead the creative design and planning of custom applications
  • Lead scoping and requirements gathering workshops and regular client and internal Isaac project
  • steering meetings
  • Drive technology business development activities and client conversations from early prospecting & introductions, project scope and requirements gathering, to client relationship and feedback management
  • Lead and manage a team of developers; provide direction, support, mentorship, and manage their
  • professional development
  • Support building a strategy for the Technology team, and a plan to grow the team

What you bring to the role.

  • 3–5 years of experience in consulting, with a focus on product management, solutions architecture, or project management in operations or technology
  • Demonstrated success delivering value in a variety of businesses and industries
  • Knowledge of technical requirements for app development or BI solutions
  • Ability to translate technical requirements into non-technical language
  • Experience in a technical environment and ability to scope development projects
  • Proficiency and analytical skills in Microsoft Excel, Power BI, SQL
  • Experience leading, motivating, and developing a team
  • Excellent verbal and written communication skills
  • Relevant industry-related experience in management consulting, manufacturing, automotive, or healthcare is an asset
Additional Information

Learn more about the Isaac Operations and the work we do by checking out our Instagram @isaacoperations

At Isaac our business is delivered by our people, and we are proud to say that we are an equal opportunity workplace that doesn’t discriminate in employment on the basis of any protected grounds. Including, but not limited to, age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation. If you need assistance or an accommodation due to a disability please contact us. (Email: )

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Project Manager, Technology

Vaughan, Ontario Plan Group

Posted today

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Job Description

Do you welcome the challenge of working on complex, multi-million dollar projects and take pride on completing them on time and on budget? Take the leap and make your mark at Plan Group!

As Project Manager , within the Technology group you will be asked to do the following:

  • Effectively carry out Plan Group’s project management procedures from initial award of job to conclusion (Project schedule, change orders, as-built drawings, close out documents, etc.)
  • Work with multiple stakeholders to ensure project implementation is executed in a timely and efficient manner, maintaining integrity of design and project schedule.
  • Perform risk management throughout the project life cycle to minimize both known and unforeseen project risks and their negative impacts.
  • Work closely with the management team to ensure feasibility and costing of projects according to budget.
  • Manage relationships with all project partners and the client to bring forward innovative solutions that achieve compliance within the project budget.
  • Manage project delivery resources including employees and subcontractors.
  • Frequently communicate the technical aspects and regular site activities of the project with relevant stakeholders’ to effectively update and act on pertinent information.
  • Interface with consulting engineers to review and provide recommendations regarding implementation of the design and reports
  • Adhere to and carry out all safety requirements by client, as well as follow all of Plan Groups safety guidelines.
  • Contribute to technical proposals and coordinate with team members to effectively develop RFQ/RFP submissions and/or related tender documents on the pursuit of large transportation projects.
  • Track project performance and report status and escalate as required.

Our ideal candidate has:

  • You have a minimum of five (5) years of related Project Management experience within the construction industry and familiarity with a variety of construction field concepts, practices and procedures
  • Exposure to information technology, structured cabling and building systems would be considered an asset
  • You have related post-secondary education; university degree in engineering preferred
  • Knowledge of Accubid software and/or Estimating experience is considered an asset
  • Computer literate with proficiency in Microsoft Office. Experience utilizing scheduling software preferred (i.e. Microsoft Project and/or Primavera)
  • You hold or are working towards a Project Management Professional (PMP) designation or equivalent considered an asset

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Manager, Information Technology

Mississauga, Ontario Embark Student Corp.

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Job Description

Description

Exciting news! Embark is moving its headquarters to the financial district in Toronto, ON. effective Q2 2026 ! Until then, our office remains in Mississauga, near Square One and the hybrid work model remains the same (in-office on Tuesdays and Wednesdays of each week).

We’re looking for a strategic and hands-on IT Manager to lead our internal technology operations, including help desk services, end-user support, and business application support. This role is critical to ensuring our employees have the tools, access, and technical assistance they need to succeed in a fast-paced and digital-first environment.
 
As Manager of IT, you’ll lead the IT support team, oversee application lifecycle support, and ensure operational efficiency, security, and service quality across the organization. This role blends leadership, systems knowledge, and customer service to keep our technology environment running smoothly while enabling productivity across the organization.


Key Responsibilities

Team & Leadership

  • Manage and mentor the help desk and application support team, ensuring high levels of performance and customer satisfaction.
  • Set performance goals, provide coaching, and conduct regular evaluations.
  • Develop and maintain standard operating procedures and escalation paths.
  • Participate in change management and incident response processes to reduce system downtime and disruptions.
  • Create and maintain documentation, runbooks, FAQs, and knowledge base articles to empower self-service and training.

Help Desk Operations

  • Oversee the day-to-day operation of the IT help desk, ensuring timely response to incidents, service requests, and end-user issues.
  • Monitor and manage SLAs, KPIs, and user satisfaction metrics to continuously improve support delivery.
  • Ensure 1st and 2nd level support coverage across time zones (if applicable).
  • Develop knowledge base and documentation for efficient issue resolution and self-service.


Application Support

  • Own the support lifecycle for business-critical applications—ensuring quick resolution, root cause analysis, and clear communication
  • Work with vendors and internal teams to troubleshoot, escalate, and resolve application issues.
  • Partner with engineering, DevOps, and third-party vendors for deeper issue troubleshooting and resolution.
  • Maintain user access, licenses, and configurations for enterprise tools.
  • Support application onboarding, patching, and routine maintenance cycles.


IT Operations & Infrastructure

  • Collaborate with security, DevOps, and infrastructure teams to ensure device and system compliance.
  • Lead the onboarding and support of new tools or systems (SaaS, enterprise apps, internal platforms).
  • Support IT asset management, procurement, and lifecycle tracking.
  • Manage license inventories, user access, and integrations for supported applications.
  • Participate in audits, access reviews, and compliance initiatives.
  • Lead or assist in technology rollouts and change management initiatives.


Continuous Improvement

  • Identify areas to automate or streamline IT processes.
  • Evaluate and implement new tools, technologies, or best practices.
  • Monitor trends and recommend enhancements to systems and service delivery.



Skills, Knowledge and Expertise
  • 5+ years of progressive experience in IT support, systems administration, or technical operations.
  • 2+ years in a leadership or team lead role managing technical support personnel.
  • Deep understanding of help desk operations and ITIL/ITSM best practices.
  • Proficient with help desk platforms (e.g., Zendesk, Jira Service Management, ServiceNow, Sysaid).
  • Experience supporting enterprise and SaaS applications (e.g., Microsoft 365, Salesforce, Slack, Atlassian, etc.).
  • Strong working knowledge of SaaS applications and enterprise platforms.
  • Experience with user support, endpoint management, and asset tracking tools.
  • Familiarity with security and compliance standards.
  • Familiarity with access management, SSO, ticketing systems, and remote support tools.
  • Excellent leadership, communication, problem-solving skills and customer service skills.
  • Ability to thrive in a fast-paced, collaborative, and remote-friendly environment.

Nice to Have

  • Experience in a fintech or highly regulated environment.
  • Familiarity with SQL, basic scripting, or log analysis for application-level support.
  • Exposure to cybersecurity tools or compliance frameworks (SOC 2, ISO 27001, etc.).
  • Experience supporting remote and hybrid teams.

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Technology Support Analyst

Toronto, Ontario CI Financial Corp.

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Job Description

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

As a Technical Support Analyst for Wealth Systems, you will be responsible for providing technical assistance and support to internal teams and end-users. You will ensure the smooth operation of wealth management software, troubleshooting issues, diagnosing problems, and offering solutions in a timely and efficient manner. This role requires strong technical expertise, excellent problem-solving skills, and a deep understanding of wealth management systems.

RESPONSIBILITIES

  • Provide Technical Support: Offer timely and professional technical support for Wealth management systems addressing user inquiries and technical issues related to system functionalities, integrations, and performance.
  • Issue Diagnosis and Troubleshooting: Analyze, diagnose, and resolve system issues related to wealth management platforms.  Use SQL querying tools to create and/or modify queries for analyzing and data gathering.
  • System Monitoring and Maintenance: Monitor the performance of wealth systems, identify potential issues, and implement preventive measures to ensure the stability of the systems.
  • User Training and Guidance: Assist end-users by providing training on how to submit incidents correctly to the Support team, where applicable. Create and maintain user manuals and documentation for the support team.
  • Collaboration: Work closely with the development, infrastructure, and product teams to resolve system bugs/issues, implement fixes, and contribute to system improvements.
  • Incident Management: Manage and prioritize support tickets, ensuring timely resolution of critical issues. Escalate unresolved issues to senior technical staff as necessary.
  • System Upgrades and Patches: Assist in the planning and execution of system upgrades, patches, and updates to ensure optimal performance and compliance with industry standards.
  • Reporting: Provide regular status reports on system performance, ongoing support tickets, and other relevant metrics to management.

QUALIFICATION REQUIREMENTS

  • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • Experience: Minimum 2-3 years of experience in technical support, preferably supporting financial or wealth management systems. **Willing to hire a junior/new graduate with degree in Computer Science/Technology.
  • Technical Skills:
    • Knowledge of Support ticketing systems such as ServiceNow and JIRA
    • Proficiency in troubleshooting technical issues across servers, databases and applications.
    • Lead investigations into system outages, incidents and service interruptions ensuring swift resolution and root cause analysis
    • Maintain and update technical documentation including troubleshooting guides, knowledge base articles and best practices in MS OneNote and/or Confluence.
    • Familiarity with SQL databases and querying tools.
    • Experience with system integrations and working with APIs.
  • Problem-Solving Skills: Ability to quickly diagnose and resolve issues with a strong focus on delivering customer satisfaction.
  • Communication Skills: Excellent written and verbal communication skills with the ability to explain technical issues to non-technical users.
  • Team Player: Ability to collaborate effectively with internal IT teams (application support, development, infrastructure) to implement patches, updates and configuration changes to improve system stability and security. Including engaging business stakeholders.
  • Attention to Detail: Strong analytical and problem-solving abilities, with an eye for detail to ensure systems run optimally.
  • Must be able to work shift work, starting as early as 7am and working as late as 8pm, depending on the rotating shift assigned.

WHAT WE OFFER 

  • Modern HQ location within walking distance from Union Station.
  • Equipment Purchase Program.
  • Training Reimbursement.
  • Paid Professional Designations.
  • Employee Share Purchase Program (ESPP).
  • Corporate Discount Program.
  • Enhanced group benefits.
  • Parental Leave Top–up program.
  • Fitness membership discounts.
  • Volunteer paid Days.

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at , or call ext. 4747.

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Chief Technology Officer

Toronto, Ontario Forhyre

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Job Description

Job Description

Job Description

We are looking for a Chief Technology Officer to provide sound technical leadership in all aspects of our business. You will communicate with employees, stakeholders and customers to ensure our company’s technologies are used appropriately.

Strategic thinking and strong business acumen are essential in this role. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts. If you are also an excellent communicator and public speaker, we’d like to meet you.

Responsibilities

  • Develop technical aspects of the company’s strategy to ensure alignment with its business goals
  • Discover and implement new technologies that yield competitive advantage
  • Help departments use technology profitably
  • Supervise system infrastructure to ensure functionality and efficiency
  • Build quality assurance and data protection processes
  • Monitor KPIs and IT budgets to assess technological performance
  • Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
  • Communicate technology strategy to partners and investors

Requirements

  • Proven experience as a CTO or similar leadership role
  • Knowledge of technology trends to build a strategy
  • Understanding of budgets and business-planning
  • Ability to conduct technological analyses and research
  • Excellent communication skills
  • Leadership and organizational abilities
  • Strategic thinking
  • Problem-solving aptitude
  • Ability to effectively collaborate with product owners, stakeholders, and cross-functional teams.
  • Experience in a start-up or fast-growing environment a plus.
  • BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus

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