Customer Service Representative

Winnipeg, Manitoba U-Haul

Posted 1 day ago

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Job Description

Location:
461 Century St, Winnipeg, Manitoba R3J1J9 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Winnipeg, Manitoba HUB International

Posted 4 days ago

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Job Description

Job Description
**Ignite your potential. Impact what matters.**
Hi, we're HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.
When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
As the **Customer Service Representative,** you will be the first point of contact to all clients and will be responsible for assisting clients via the phone, email or in person. Your duties will include but not limited to taking payments and conducting transactions for clients.
You will initially perform many of the assigned duties in this position and other duties, projects and responsibilities may be added over time as you become more capable. Your role is vital to the overall performance of the Business Operations and as such there is a requirement that you are committed and determined to succeed in this position.
+ Permanent **Causal** career working out of our **Unicity** branch location.
**What you will bring to the role -**
+ Level 1 Insurance License or willingness to obtain.
+ Motivated to help support a diverse team and contribute to a team environment.
+ Proactive and a self-starter with a keen attention to detail.
+ Demonstrated ability to communicate effectivity in both written and verbal.
+ Works well in a fast paced, client-focused environment.
+ Proficiency in windows-based computer systems.
**Why Join HUB?**
+ An exceptional, welcoming, and inclusive company culture.
+ Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
+ Work flexibility.
+ Paid educational training and vast learning opportunities.
+ Room for advancement and growth within the organization.
**What makes us different than all the rest?**
**_Our Vision:_** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**_Our Mission:_** To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
**_Our Core Values:_**
+ **_Entrepreneurship_** _:_ We encourage innovation and educated risk-taking.
+ **_Integrity_** _:_ We do the right thing every time.
+ **_Teamwork:_** We work together to maximize results.
+ **_Accountability_** _:_ We measure and take responsibility for outcomes.
+ **_Service:_** We serve clients, communities, and colleagues.
Ready to join **HUB** and build a career in a rapidly growing industry? **Apply today** for the Customer Service Representative opportunity at our Portage la Prairie branch location!
_For those who join_ **HUB** _unlicensed, you will initially operate as a_ **Customer Service Representative (CSR)** _until licensing has been achieved._
Department Business Operations
Required Experience: 1-2 years of relevant experience
Required Travel: Up to 25%
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Winnipeg, Manitoba HUB International

Posted 7 days ago

Job Viewed

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Job Description

**Ignite your potential. Impact what matters.**
Hi, we're HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.
When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
As the **Customer Service Representative,** you will be the first point of contact to all clients and will be responsible for assisting clients via the phone, email or in person. Your duties will include but not limited to taking payments and conducting transactions for clients.
You will initially perform many of the assigned duties in this position and other duties, projects and responsibilities may be added over time as you become more capable. Your role is vital to the overall performance of the Business Operations and as such there is a requirement that you are committed and determined to succeed in this position.
+ Permanent **Part** **Time** career working out of our **Kildonan Place** branch location.
**What you will bring to the role -**
+ Level 1 Insurance License or willingness to obtain.
+ Motivated to help support a diverse team and contribute to a team environment.
+ Proactive and a self-starter with a keen attention to detail.
+ Demonstrated ability to communicate effectivity in both written and verbal.
+ Works well in a fast paced, client-focused environment.
+ Proficiency in windows-based computer systems.
**Why Join HUB?**
+ An exceptional, welcoming, and inclusive company culture.
+ Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
+ Work flexibility.
+ Paid educational training and vast learning opportunities.
+ Room for advancement and growth within the organization.
**What makes us different than all the rest?**
**_Our Vision:_** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**_Our Mission:_** To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.
**_Our Core Values:_**
+ **_Entrepreneurship_** _:_ We encourage innovation and educated risk-taking.
+ **_Integrity_** _:_ We do the right thing every time.
+ **_Teamwork:_** We work together to maximize results.
+ **_Accountability_** _:_ We measure and take responsibility for outcomes.
+ **_Service:_** We serve clients, communities, and colleagues.
Ready to join **HUB** and build a career in a rapidly growing industry? **Apply today** for the Auto Insurance Advisor opportunity at our **Kildonan Place** branch location!
_For those who join_ **_HUB_** _unlicensed, you will initially operate as a_ **_Customer Service Representative (CSR)_** _until licensing has been achieved._
Department Business Operations
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Winnipeg, Manitoba Kelly Services

Posted 21 days ago

Job Viewed

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Job Description

**Kelly is hiring!**
Are you passionate about helping others and providing outstanding customer service? We're looking for enthusiastic, motivated individuals to join our client's Contact Centre team as **Customer Service Representative** in **Winnipeg, MB** !
In this full-time role, you'll support customers through phone and digital channels by providing a variety of services and tailored banking guidance. If you enjoy problem-solving, connecting with people, and having a positive impact, this could be a great fit for you.
Please note: the anticipated start date for this position is August 5 th .
**What You'll Do:**
+ Deliver exceptional service by assisting with account transactions and requests (transfers, payments, term deposits, account updates, and more)
+ Provide knowledgeable advice to help clients choose the right financial products and services
+ Offer technical support for Internet Banking services
+ Handle a mix of inbound and outbound calls to support client needs and collaborate with other departments
**What We're Looking For:**
+ High school diploma with 1-3 years of related experience, or a combination of education and experience
+ Strong communication and active listening skills
+ A proven ability to meet or exceed sales goals
+ Excellent customer service, professionalism, and problem-solving abilities
+ Comfortable using Microsoft Word and Excel
+ Experience with a financial institution is an asset
+ Bilingualism is considered an asset
**Work Schedule:**
+ Full-time, rotating shifts within the hours of:
+ Monday to Friday: 8:00 AM - 8:00 PM
+ Saturdays: 8:00 AM - 4:00 PM
**Compensation & Benefits:**
+ Competitive hourly rate starting at $23.00/hr.
+ Variable compensation and matched pension plan
+ Comprehensive benefits package including:
+ 100% employer-paid benefits- health, dental and vision. A healthcare spending account etc.
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and **apply today!**
_Why Kelly®?_
_As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined._
_About Kelly®_
_At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world._
_Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known._
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
This advertiser has chosen not to accept applicants from your region.

Weekend Customer Service Representative

Winnipeg, Manitoba U-Haul

Posted 1 day ago

Job Viewed

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Job Description

Location:
461 Century St, Winnipeg, Manitoba R3J1J9 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ''Hire Fast, Pay Fast.'' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramseyu2019s SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driveru2019s license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (u201cU-Haulu201d), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
This advertiser has chosen not to accept applicants from your region.

Seasonal Customer Service Representative (Remote)

Winnipeg, Manitoba Concentrix

Posted 3 days ago

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Job Description

Job Title:
Seasonal Customer Service Representative (Remote)
Job Description
**JOB DESCRIPTION**
The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
As a remote Seasonal Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Seasonal Customer Service Representative working from home, you will:
+ Provide inbound customer support using a call flow guide
+ Help customers resolve basic technical issues
+ Track, document, and retrieve information in databases
+ Offer additional products and/or services
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Seasonal Customer Service Representative (Remote) role include:
+ 1+ year of customer service experience
+ Open availability
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Strong computer navigation skills and PC knowledge
+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $16-$18/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN, ON, Work-at-Home
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status. Currently, this position may be performed only in the following provinces/territories: AB ( , BC ( , MB ( , NB ( , NL ( , NS, ( ON , PE ( and SK ( .
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Bilingual (Hybrid)

Winnipeg, Manitoba NATIONAL BANK OF CANADA

Posted today

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Job Description

permanent
Attendance Hybrid Job number 25741 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 01-Apr-2025 Area(s) of interest: Advisory services, Commercial banking Location(s): Winnipeg

Our Bilingual Customer Service Representatives are the voice and face of our Equipment Financing leasing business, delivering outstanding service and solutions to both internal and external clients. Whether connecting by phone, email, or virtually screen-to-screen, our team ensures every interaction is handled with care, accuracy, and professionalism.

Your Role:

Customer Service. Lease Administration. Process Optimization.

  • Deliver exceptional service:Respond to customer inquiries and resolve concerns promptly and professionally. Manage incoming calls and visitor interactions with urgency and respect. Maintain confidentiality across all customer and vendor transactions.
  • Execute lease processes:  Input credit applications, fulfill documentation requests, verify lease details, and generate/distribute lease documents. Make account adjustments in line with policy and guidelines.
  • Maintain customer records:  Process updates such as name changes, new lessees, address modifications, banking details, and more.
  • Drive process improvement:  Analyze customer feedback and cancellations to identify opportunities for internal optimization. Collaborate with the team to enhance processes, products, and services.
  • What You Bring:

  • Fluency in French and English
  • Minimum high school diploma
  • 1+ years of experience in customer service or office administration
  • Experience or knowledge in financial services is a strong asset
  • Skills:

  • Client-focused:You consistently deliver excellent service and aim to be every client’s trusted financial partner.
  • Adaptable:  You thrive in a fast-paced, high-volume environment and respond quickly to changing needs.
  • Detail-oriented:  You handle sensitive data with precision and care, ensuring accuracy in all tasks.
  • Confident communicator: You share information clearly and diplomatically, backed by sound knowledge.
  • Organized & efficient: You manage multiple priorities with ease and meet deadlines reliably.
  • Continuous improver:  You’re committed to refining processes and enhancing service delivery.
  • Tech-savvy: You’re proficient with Microsoft Office and quick to learn new systems.
  • Collaborative: You work well with others and contribute to team success while achieving personal goals.
  • Be Part of a Bold New Chapter As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC. Languages: English, French

    Skills

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    Bilingual Communications Brand Ambassadorship Customer Service Driving Results Problem Solving Teamwork Client-focused Detail-oriented Digital literacy Empathy Learning Agility Oral Communication Telephone Skills Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal
    This advertiser has chosen not to accept applicants from your region.
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    Customer Service Representative - Bilingual (Hybrid)

    Winnipeg, Manitoba NATIONAL BANK OF CANADA

    Posted 1 day ago

    Job Viewed

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    Job Description

    Attendance Hybrid Job number 25741 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 01-Apr-2025 Area(s) of interest: Advisory services, Commercial banking Location(s): Winnipeg

    Our Bilingual Customer Service Representatives are the voice and face of our Equipment Financing leasing business, delivering outstanding service and solutions to both internal and external clients. Whether connecting by phone, email, or virtually screen-to-screen, our team ensures every interaction is handled with care, accuracy, and professionalism.

    Your Role:

    Customer Service. Lease Administration. Process Optimization.

  • Deliver exceptional service:Respond to customer inquiries and resolve concerns promptly and professionally. Manage incoming calls and visitor interactions with urgency and respect. Maintain confidentiality across all customer and vendor transactions.
  • Execute lease processes:  Input credit applications, fulfill documentation requests, verify lease details, and generate/distribute lease documents. Make account adjustments in line with policy and guidelines.
  • Maintain customer records:  Process updates such as name changes, new lessees, address modifications, banking details, and more.
  • Drive process improvement:  Analyze customer feedback and cancellations to identify opportunities for internal optimization. Collaborate with the team to enhance processes, products, and services.
  • What You Bring:

  • Fluency in French and English
  • Minimum high school diploma
  • 1+ years of experience in customer service or office administration
  • Experience or knowledge in financial services is a strong asset
  • Skills:

  • Client-focused:You consistently deliver excellent service and aim to be every client’s trusted financial partner.
  • Adaptable:  You thrive in a fast-paced, high-volume environment and respond quickly to changing needs.
  • Detail-oriented:  You handle sensitive data with precision and care, ensuring accuracy in all tasks.
  • Confident communicator: You share information clearly and diplomatically, backed by sound knowledge.
  • Organized & efficient: You manage multiple priorities with ease and meet deadlines reliably.
  • Continuous improver:  You’re committed to refining processes and enhancing service delivery.
  • Tech-savvy: You’re proficient with Microsoft Office and quick to learn new systems.
  • Collaborative: You work well with others and contribute to team success while achieving personal goals.
  • Be Part of a Bold New Chapter As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC. Languages: English, French

    Skills

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    Bilingual Communications Brand Ambassadorship Customer Service Driving Results Problem Solving Teamwork Client-focused Detail-oriented Digital literacy Empathy Learning Agility Oral Communication Telephone Skills Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal
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