503 Equipment Maintenance jobs in Canada

Job Description

Job Description

For over 60 years, Super-Pufft has been in the snack food business. Over the past two decades since the business was purchased by new ownership, Super-Pufft has grown from a small popcorn factory to having 3 state-of-the-art SQF certified facilities across Canada. The new owners brought their previous manufacturing experience and entrepreneurial nature to Super-Pufft.

Just a few years after purchasing the company, new product lines were added, to extend the range and volume of snack food offerings. The company has always been in tune with the dynamic of demand and capacity, and continues to innovate market winning products.

Maintenance Technician - Food MfgShift: 8 to 12 hours rotational

We are seeking a mechanically skilled individual who can work on maintaining plant systems and equipment by completing preventive maintenance schedules, troubleshooting, and repairing any issues which may arise during production, restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts. Equipment used in this food processing facility includes industrial, electromechanical, and hydraulic equipment as well as pumps and conveying systems.

The Maintenance Mechanic must be able to troubleshoot, install, align, dismantle, and move stationary industrial machinery and mechanical equipment, such as pumps, fans, tanks, conveyors, furnaces, generators, hydraulic and pneumatic systems, packaging machines, VFDs, PLCs, etc…

Other duties include.

• Inspect and examine machinery (conveyors, packers, seasoners, sensors, PLCs, VFDs, etc.) to detect and investigate irregularities and malfunctions.
• Perform maintenance tasks according to work orders (cleaning, lubrication, etc.)
• Adjust machinery and repair or replace defective parts.
• Perform good troubleshooting and root cause analysis of equipment break downs.
• Has a pro-active mindset; finds solutions to different problems and complexities.
• Can adapt and learn quickly to problems. Can operate in a high-pressure environment.
• Perform daily maintenance and repairs needed in the production area.
• Setup, take-down, and relocation of Processing and Packaging equipment.
• Comfortable with electrical & PLC Controls
• Follows safety and food safety protocols
• Stays on call for emergency repairs of production equipment.
• Performs additional related duties as assigned.

Required Education, Experience & Skills:

• Post-Secondary Education in a mechanical trade.
• 4+ years' experience as a field service technician or field repair technician in a food manufacturing environment.
• Strong proven skills in automation and troubleshooting.
• Good judgement and decision-making skills, organizational skills, and problem-solving skills.
• Ability to function in a fast-paced manufacturing environment.
• Must be able to use hand and power tools.
• Must be able to work a rotating shift as well as some extended hours and weekends.
• Welding will be considered an asset.

Work Environment

The employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. This job is performed in a shop environment: hazardous materials; greasy, slippery factory floors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description will be reviewed periodically as duties and responsibilities change with business necessity. All job functions are subject to modification.

Note : The candidate will be hired through an employment agency as a temporary employee for the period of 1 year with the scope of becoming permanent depending on the performance at work and ability to take responsibilities and work with minimal supervision.

Our Plant address is Super Pufft Snacks, 705 East Lake Rd NE, Airdrie, Alberta, Canada T4A 2J6

This is your invitation to apply now!

(Maintenance)

Overview Languages

English

Education Experience On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work site environment Work setting Responsibilities Tasks Experience and specialization Computer and technology knowledge Area of specialization Additional information Security and safety Transportation/travel information Work conditions and physical capabilities Weight handling Personal suitability Benefits Health benefits

Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, retirement plan and many other excellent benefits!**
**Role Summary:**
The Mechanical Field Service Technician troubleshoots and repairs Flowserve's pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries. This challenging position requires an experienced mechanic who can provide confident expertise in the face of operational problems. The Field Service Tech will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers' locations. While the Tech may be the only Flowserve representative on site, the Tech can call upon the resources of Flowserve's Field Service Team to ensure that our products are operating at peak performance. Flowserve counts on the Field Service Tech to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services.
**Location: Leduc, AB.**
**This position requires to be 90% of the time in the field (3-4 days per week). The remaining 10% this person will be assisting at Flowserve's Leduc site.**
**A company truck will be provided.**
**Responsibilities:**
+ Make direct, in-person service calls in response to customer requests.
+ Assess mechanical problems and take actions to resolve promptly
+ Work side-by-side with our customer's personnel, and lead work crews as required
+ Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
+ Ensure that equipment is installed successfully and on schedule.
+ Check equipment prior to start-up and assess start-up performance
+ Monitor the maintenance and performance of Flowserve equipment
+ Train customers in the proper procedures for operating and maintaining Flowserve products
+ Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers
+ Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
+ Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged
+ Communicate by word and actions Flowserve's values for ethics, safety, and quality
**Requirements:**
+ Red Seal Millwright Ticket is a must.
+ Five or more years of experience in mechanical field service, specifically repairing pumps (large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals).
+ Must be able to travel 90% of the time with frequent overnight stays required
+ Must have an active driver's license with a good driving record; will drive company truck.
+ Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
+ Knowledgeable about the industrial applications and operations of pumps
+ Must be a self-starter with good follow-through, capable of working independently with little supervision
+ Experienced in successfully leading work crews
+ Able to explain mechanical problems and articulate the thinking behind recommendations.
+ Must be good at solving problems with other people
+ Able to remain calm and even-tempered in the face of challenges, demands, and deadlines
+ Excellent ability to read and interpret blueprints, engineering drawings, and schematics
+ Capable in Outlook, Word and Excel
+ Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
+ High School diploma or GED equivalent.
**Preferred Experience/ Skills:**
+ Field Machining experience a plus
#DL
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
**Req ID** : R-16205
**Job Family Group** : Operations
**Job Family** : OP Field Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.
Responsibilities:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Create and maintain safe working environment and culture within the organization
· Take care of company property
· Demonstrates high impact culture through innovation, accountability and empowerment
· Must be able to function in a team environment
· Usually works with minimal supervision
· Works independently
Requirements:
· Some travel required
· 20%-80% travel depending on division & location (overnight stays, away from home)
Driving Requirements:
· Driver Application for Employment
· Motor Vehicle Report (MVR)
· Forms:
o Driver Disclosure and Release
o Employee Applicant Drug and Alcohol Statement
o FMCSA Certificate of Awareness
o Driver Certificate of Violations
o Driver Statement of On Duty Hours Road Test o Copy of Driver's License
o Copy of Medical Certificate
PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS
High Impact Behaviors:
- Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
- Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
- Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
Education & Experience Requirements:
· HS diploma or equivalent
· Capable of obtaining a CDL, class A or B with applicable endorsements
Preferred: · May have industry specific license(s)
Experience Requirements:
· Ability to obtain all required customer clearances (TWIC, DISA, etc.)
· Ability to obtain DOT Medical card
· Clean driving record
· Work experience preferred
· 2 to 5 years of technical work experience including industrial or commercial process water experience
Skill Requirements:
· Electrical, mechanical, diesel, fusion experience depending on business unit
· Work without direct supervision
· Technically sound
· Experience with Microsoft Office including smart devices
· Must have customer service experience
· Demonstrates critical thinking and troubleshooting ability
· Synthesizes technical information and communicates it clearly
· Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

**Qualitrol Job Description**
**Role:** Field Service Specialist
**Location:** Canada, Remote.
**Excellent Pay and Benefits!**
Qualitrol employees receive competitive Salaries, great Healthcare benefits, Pension Plan with company contributions, generous vacation/sickness plans, Life Insurance and more. We are a family friendly workplace with Flexible Working Hours, and some remote, work from home opportunities. We have annual reviews and career development planning to help get you to the next level in your career.
You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.
**Your Impact**
The Field Service Specialist will support and guide customers in successfully applying, installing, monitoring, testing, and repairing condition monitoring systems. They will be using various monitoring technologies along with test and measurement products to deliver high results.
Iris Power (a division of Qualitrol Corp.) is the market leader in developing condition-based monitoring systems for high voltage rotating machines. Our products are mainly used in the utilities industry but also other industries that use high voltage equipment. There is a vast monitoring product portfolio at Qualitrol providing which provides learning opportunities and exposure to different industries, customers, and locations
You will be a critical addition to our international Field Service team, delivering various services to our critical infrastructure customers including on-site advice, software and hardware commissioning, and test data analysis.
_Here's where you'll demonstrate your proficiencies:_
+ Collect test data at customers' sites
+ Supervise equipment installations
+ Supervise commissioning of continuous monitoring instrument systems
+ Lead customer training and seminars
+ Provide technical support to customers and other departments
+ Writing data analysis and service reports
+ Significant travel (70%)
**Skills & Experience**
_The successful candidate will be able to demonstrate the following skills and experience:_
+ College or university graduate in Electrical Engineering
+ Above-average proficiency in using Microsoft word processing, spreadsheet, and presentation software, preferably with basic knowledge of computer networking
+ Practical work experience in power industries preferably with exposure to high voltage equipment and rotating machines. Utilities industry experience a plus.
+ Experience working with various meters, digital oscilloscopes
+ Strong ability to deliver training to our customers in a class setting as well as in a practical hands-on environment.
+ Have an international driver's license and an availability to travel. Position is remote and will require up to 70% travel.
+ Experience with High Voltage (>3kV) test equipment and knowledge of communication protocols such as Modbus is preferred.
_Working Conditions: (especially manufacturing and field service positions)_
+ Good manual dexterity, no acrophobia, no claustrophobia
+ Power station and industrial plant environment with frequent exposure to electrical, chemical, mechanical and radiation hazards
**About Us**
QUALITROL ( manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
#LI-PW1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Qualitrol**
QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

**Service Technician**
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

**Service Technician**
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

**Service Technician**
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

**Service Technician**
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.