12 Housekeeping Supervisor jobs in Canada

Job Description

Position: Housekeeping Supervisor (Part Time)

Facility: Ripley’s Aquarium of Canada Reports to: Manager of Housekeeping/Groundskeeping & Assistant Manager of Housekeeping

Job Description: As a member of the Ripley’s Aquarium of Canada Housekeeping team, the Housekeeping Supervisor is responsible for keeping the facility and surrounding areas clean and immaculate by working alongside and delegating tasks to the staff within the department.

Please remember that due to the nature of our business, we work when others play in an attraction that is open 365 days of the year! You will be expected to be regularly available to work any shift during, before or after these hours of operation.

Critical Accountabilities:

• Emptying trashcans and sanitary receptacles as well as picking up trash inside and out.
• Vacuuming, sweeping, scrubbing and mopping floors using various types of equipment (ride-on sweepers, bac-vacs, canister vacuums).
• Stripping and waxing hard floors.
• Shampooing / extracting the carpet.
• Extracting gum using steam equipment.
• Sanitizing washrooms and keeping consumables in these areas stocked.
• Stocking the deliveries and organizing supplies in storage areas.
• Performing groundskeeping tasks such as sweeping exterior areas, cleaning pathways, maintaining outdoor landscaping, garbage and removing debris.
• Following all safety procedures and chemical handling guidelines (MSDS), including wearing proper equipment (PPM) and enforce staff to do the same.
• Dusting signs, walls, lights, etc.
• Cleaning up spills, windows and mirrors.
• Using squeegee in cleaning acrylics and most importantly, taking time and care to keep the exterior acrylic of the exhibits free of fingerprints, streaks, and smudges while maintaining its overall integrity.
  • Adjusts assignments or cleaning schedule of team members as absences or emergencies occur.
  • Observes, inspect and monitors quality and quantity of work while in progress or upon completion.
  • Advises of additional or corrective cleaning applications needed.
  • Assisting in the training of employees and ensuring they follow proper cleaning procedures and standardized protocols.
  • Addressing Cleaning needs and unresolved problems with Manager or Senior Manager.
  • Establishing standards that are maintained on a daily basis and overseeing the daily operations of housekeeping.
  • Planning and coordinating the activities of the housekeeping team
  • Coaching and mentoring the housekeeping team
  • Maintains inventory of amenities, chemicals, and other supplies to ensure items are in stock and reordered in a timely manner.
  • Observes safety and security procedures and use of equipment and cleaning materials properly.
  • Assists in preparing weekly team schedule and completing bi-weekly payroll.
  • Involved in the recruitment and onboarding process of new hires.

Special Skills and Requirements:

• Experience in the housekeeping industry a definite asset.
• Ability to lift up to 25 kilograms.
• Proven guest service ability with an attention to detail and ability to multi-task.
• Ability to delegate tasks and assignments.
• Work may require the use of stepladders, reaching overhead, bending, and stooping, climbing and crawling.
• Team player with a passion for their work!
• Ability to motivate staff in a high energy environment.

Thank you for your interest in Ripley’s Aquarium of Canada. Only t hose selected for an interview will be contacted further.

Job Description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport and Hampton Inn & Suites by Hilton is currently looking to fill the role of Housekeeping Supervisor.

We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!

What will you be doing?

• To ensure policies and procedures are followed consistently through daily operations.
• Be a champion of Brand Standards and Expectations. 
• Take and complete all Brand Training.
• May be assigned cleaning guest rooms, stayover cleans, public area cleans, and assisting in laundry  operation.
• Takes lead on Room inspections, controlling quality, and cleanliness of guest rooms. 
• Ensures that the day-to-day operations of housekeeping stay on track. This will include checking in with housekeepers, shift leads & room checkers regularly, keeping them up to date of need-to-know tasks, keeping everyone on pace so that rooms are ready for check in time, logging room defects for maintenance and ensuring they are completed.
• Assists with training and introduction of new team members.
• Ensure Room Attendants are informed daily about priorities in their section.
• Actively participate in daily briefing, daily warm up and department meetings.
• Develop a strong team of associates through effective leadership.
• Delegates tasks accordingly.
• Work closely with the Front Desk to stay on top of any changes, guest requests are handled in a timely manner.
• Assists with lost and found, ensures procedures are followed accordingly.
• Efficiently acts upon feedback of co-workers & guests for the benefit of the housekeeping workplace.
• Must be comfortable in providing performance management.
• Maintain an open forum and open-door policy with team members.
• Work flexibility may be required to perform housekeeping duties. Hands-on, can-do attitude.
• Manage conflict that may arise through the day-to-day operations.
• Actively participate in the hotel health and safety program. Ensure that all associates are familiar with and in compliance with WHMIS and Health & Safety policies and procedures.
• Available to work varied shifts: afternoons, evenings, weekends, and holidays.
• Assisting other departments when necessary and available. Cross training or working at our sister properties.
• Monitor performance and workflow of laundry attendants; delegate tasks and adjust workloads as necessary.
• Monitor performance and workflow of public area attendants; delegate tasks and adjust workloads as necessary.
• Oversee laundry operations during the PM shift, ensuring linen is processed efficiently and to Brand standards.
• Other duties may be assigned by the Management Team.

• Previous experience of 2-3 years in Housekeeping
• Highly organized with strong time management abilities
• Effective verbal and written communication skills
• Strong interpersonal and leadership skills
• Proven problem-solving and decision-making skills
• Experience with laundry operations and/or equipment is an asset
• Able to work independently and as part of a team in a fast-paced environment.

Perks

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport). 
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!

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Job Description

Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

As Housekeeping Supervisor, you will play a key role in supporting the cleanliness, presentation, and service standards of the hotel, while helping to lead and inspire the housekeeping team.

What you will be doing:

• Liaise with Front Office, Engineering, and other departments to ensure smooth guest service delivery and prompt issue resolution.
• Coordinate daily task assignments and opening procedures.
• Conduct inspections.
• Answer and qualify all incoming housekeeping calls professionally.
• Handle Fairmont Fit requests and Lost & Found inquiries efficiently.
• Foster a positive team environment and support high morale.
• Provide real-time feedback to colleagues and assist in training efforts.
• Attend and participate in daily briefings and regular team meetings, including preparing meeting minutes.
• Coordinate Out of Order rooms and manage inventory requisitions and storeroom supplies.
• Assist in issuing uniforms and maintaining accurate records.
• Maintain department bulletin boards and internal communications.
• Perform daily payroll input and administrative duties.

• Previous housekeeping experience is preferred.
• Strong computer skills including Microsoft Word and Excel.
• Reliable and flexible, able to work various shifts including weekends and holidays.
• High attention to detail with the ability to multitask in a fast-paced environment.
• Strong telephone etiquette and communication skills for guest and team interactions.
• Self-motivated with the ability to work independently with minimal supervision.

What’s in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Discounted meals in our staff cafeteria 
• Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
• Complimentary dry-cleaning services for your work attire
• Learning programs tailored to hone your skills and talents
• Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
• Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
• Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are: Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Job Description

JOB DESCRIPTION

Assisting our Housekeeping Manager in leading our housekeeping team and providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

What perks can you expect?:

• Work in a dynamic, culturally diverse team from around the globe
• Seasonal work experience in iconic, unforgettable, and inspiring locations
• Fast-paced and active position – get your step counter ready!
• The chance to work in an inclusive culture and make lifelong friends
• Opportunities for career growth or future work at other Atlific locations

What will you do in this job?:

• Lead and supervise the day to day activities of the respective hotel department
• Assist the Housekeeping Manager with their duties
• Assist with the training of housekeeping staff
• Check rooms to ensure cleaning and maintenance standards are observed
• Handle guest concerns and/or complaints
• Assist with room cleaning when necessary
• Assist with laundry work when necessary
• Monitor work ethics of staff
• Communicate room status with Front Desk
• Ensure all public areas are cleaned and maintained
• Perform other related duties as directed

What skills and experience do you need for this job?:

• Minimum 2 years housekeeping experience preferred
• Previous leadership experience is an asset
• Must have strong English communication skills
• Ability to train and give direction
• Neat in appearance
• Good interpersonal skills and attention to detail
• Friendly and outgoing
• Ability to accept direction
• Able to work with minimal supervision

What will your work environment be like?:

• Beautiful. You’ll work in an iconic, unforgettable, and inspiring Whistler Mountain Resort. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

• Friendly, Kind, Knowledgeable, Team Player

Discover the perfect mix of value and location, right in the heart of Whistler. Rustic and inviting, Whistler Village Inn + Suites offers an authentic mountain resort feel, only steps away from the bustling restaurants, bars, and boutiques of Whistler Village. Whistler and Blackcomb Mountains are the beautiful backdrops to BC’s premier year-round adventure destination, where visitors can ski, snowboard, hike, and bike surrounded by the stunning scenery of alpine lakes, majestic mountains, and verdant old-growth temperate rainforests.

Ø Competitive Wages

§ We review wages every year to ensure we remain competitive in our market.

§ We have a structured hourly rate increase program with the first raise after 6 months.

Ø Training

§ The hotel offers orientation training

§ Safe Stay

§ Health and Safety

§ Atlific Hotels and Resorts Core Value Training

Ø Uniforms

§ Associates are provided with uniforms at no cost.

§ Associates are provided with a name tag at no cost.

§ Associates are also provided with complimentary uniform laundry service at no cost.

Ø Health Benefits

§ Through Canada Life, we provide comprehensive health & dental benefits to all associates who consistently work a minimum of 24 hours per week. Benefits also include:

· Vision care

· Dental care

· Paramedical care such as chiropractic, acupuncture, etc.

· Employee Assistance Program (EAP) through Morneau Shepell

Ø Promotions

§ Our philosophy is to promote from within wherever possible.

§ We are passionate about the development of our associates and giving them opportunities to learn and grow so they can step to the next level. We utilize an Individual Development Plan as part of the annual Personal Development process to facilitate that.

Ø Discounts & Travel

§ Associates are eligible to use the Atlific Hotel Discount Program after 90 days of employment to receive discounts for themselves and/or family & friends at Atlific hotels across Canada. Visit

Ø Recognition Programs

§ Employees that get mentioned by name by a guest through either online, email or in person interactions will get a $20 Nesters gift card.

§ Regular staff lunch days to bring the employees together and celebrate our team, also giving an opportunity for all employees to have a platform to talk to each other or management and be able to ask questions or chat about something they have on their minds.

§ Christmas Bonus.

Ø Hotel Annual Events and Other Benefits

§ We have semi-annual end-of-season parties, one at the end of the ski season around April and another at Christmas.

§ The hotel is located within walking distance to the Ski Lifts

§ Flexible work schedules (Hours and Timing)

§ Free Coffee and Tea for Staff

Ø Facilities and Skiing

§ Use of the hotel Fitness Centre, Pool and Hot Tub

§ Free Wifi

§ Free Bike/Ski storage

§ Free Parking for Staff

Ø Housing

§ Staff housing available (Shared accommodation with Kitchen, Living, and Sleeping quarters).

§ Affordable monthly rate for staff accommodations

Job Description

Company Description

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 45 countries, we serve over 80 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

We are seeking a professional and organized Housekeeping Supervisor to join our team in Saskatoon, Canada. The ideal candidate will oversee our housekeeping staff, ensuring the highest standards of cleanliness and guest satisfaction in our facility.

• Supervise and coordinate daily activities of the housekeeping team
• Develop and implement cleaning schedules and procedures
• Conduct regular inspections to ensure adherence to cleanliness standards
• Train new staff members and provide ongoing guidance to the team
• Manage inventory of cleaning supplies and equipment
• Address guest concerns and feedback promptly and professionally
• Collaborate with other departments to ensure smooth operations
• Prepare reports on housekeeping activities and performance metrics
• Enforce safety regulations and maintain a safe working environment
• Assist in hiring, evaluating, and disciplining housekeeping staff as needed
• Implement and monitor quality control measures to maintain consistent cleanliness standards
• Develop and manage the housekeeping department budget
• Coordinate with maintenance staff to address any facility issues that impact cleanliness
• Implement eco-friendly cleaning practices and promote sustainability initiatives
• Conduct regular team meetings to discuss performance, goals, and areas for improvement

• 2-3 years of experience in housekeeping, preferably in a supervisory role
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in housekeeping techniques and standards
• Knowledge of cleaning products and equipment
• Basic computer skills, including MS Office and scheduling software
• Experience in high-end Independent Living facility (preferred)
• High school diploma or equivalent (required)
• Hospitality management or related certification (preferred)
• Understanding of health and safety regulations
• Experience in inventory management and budgeting
• Ability to work flexible hours, including weekends and holidays
• Physical stamina to perform housekeeping duties when necessary
• Strong problem-solving and decision-making skills
• Demonstrated leadership and team management abilities

Job Description

About the Job:

We’re looking for an experienced and hands-on Housekeeping Supervisor to lead our housekeeping operations for a newly renovated and locally owned 32 room boutique hotel in the West End of Vancouver. This role is essential in ensuring our rooms and public spaces consistently meet the high standards of cleanliness and presentation of The Como Hotel. You’ll oversee daily operations, organize the team schedule, manage the housekeeping team, maintain inventory, and ensure every room is guest-ready.

Key Responsibilities:

• Supervise, train, and schedule housekeeping staff.
• Support the team, attend and clean rooms when required.
• Inspect guest rooms and common areas to ensure quality and cleanliness standards are met.
• Coordinate daily housekeeping operations based on occupancy and turnover.
• Manage linen inventory, cleaning supplies, and amenity stock levels.
• Work closely with Guest Services and Maintenance to ensure seamless room readiness.
• Implement efficient cleaning procedures, quality checks, and team accountability.
• Support onboarding, training, and performance feedback for the housekeeping team.
• Maintain safety standards and uphold hotel cleanliness protocols.
  
  

Requirements:

• 2–3 years of housekeeping or cleaning supervision experience (hotel experience strongly preferred).
• Strong attention to detail and a commitment to excellence.
• Positive leadership style with the ability to motivate and manage a team.
• Comfortable working in a fast-paced, dynamic environment.
• Basic computer literacy (scheduling, inventory logs, reporting).
• Flexible availability, including weekends and holidays.
  
  

Bonus If You:

• Have experience opening or operating a boutique or self-service hotel.
• Speak additional languages.
• Are familiar with eco-friendly and efficient cleaning practices.
  
  

Why Work With Us:

• Join a new and growing hotel brand with room to innovate.
• Extended health coverage.
• Paid time-off/vacation.
• Be part of a supportive and people-centered culture.
• Enjoy working in a beautifully designed space near nature and the city.
• Opportunities for growth and leadership.

About The Como Hotel:
Designed for the modern traveler, The Como is a locally owned 32 room boutique hotel offering a thoughtfully curated stay—where design, comfort, and simplicity come together seamlessly. With self-service technology, welcoming spaces, and an eye for detail, we create a guest experience that feels both personal and effortlessly elevated.

Designed for the modern traveler, The Como is a locally owned 32 room boutique hotel offering a thoughtfully curated stay—where design, comfort, and simplicity come together seamlessly. With self-service technology, welcoming spaces, and an eye for detail, we create a guest experience that feels both personal and effortlessly elevated.

Job Description

Company Description

         Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!                           

Grow your career with a company that shares your passion!  Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor .

 How You’ll Make an Impact:  

• Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
• Audit and provide monitoring for your team as well as support all training for their shifts:
• Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
• Assist in ensuring a safe working environment throughout the facility for all employees and guests
• Assist in monitoring employee productivity and provides suggestions for increased service or productivity
• Ensure health and safety policies are followed and implemented.
• Perform daily inspection of rooms, common areas and general areas in the hospital.
• Perform day to day assignments in addition to lead duties
• Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution

What You’ll Need to Succeed:  

• Previous supervisory experience required
• Proven ability to provide quality audits and training
• Must have exceptional organizational skills
• 1 or more years of related work experience
• TDG, WHMIS Certification Required
• Personal and professional integrity, appearance, and demeanor
• Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress

 What Makes Sodexo Different :   

• Flexible work environment   
• Competitive compensation & great employee benefits  
• Training and development programs   
• Countless opportunities for growth   
• Corporate responsibility & sustainability   
• Canada’s Top Employers for Young People 2019  
• Canada’s Best Employers by Forbes 2019  
• Diversity Inc. Top 50 employer 2019  
• And so much more!   

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. 

 We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. 

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Follow us on social media to see first-hand what we are all about!

Instagram: @SodexoCanadaCareers

Twitter: @SodexoJobsCA

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo CA Jobs

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Job Description

The C Hotel by Carmens is a chic retreat located in Hamilton! At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. 

If you have the desire to work as a Housekeeping Supervisor in a boutique hotel and are looking to join a team of champions, we want to meet you!

OUR AWARDS:

• Great Place to Work Certified – 2022, 2023, 2024
• Most Trusted Executive Teams – 2023
• Best Places to Work in Hospitality & Retail – 2023
• Best Places to Work in Canada – 2024
• Best Workplaces for Women – 2024
• Best Workplaces for Mental Wellness - 2024

• Provide a warm, engaging and personalized experience for our guests
• Supervise and provide leadership, advice, support, guidance and direction to the Housekeeping team
• Inspect hotel rooms to ensure cleanliness standards are met prior to guest check-in
• Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors per C Hotel standards 
• Maintain housekeeping carts, storage rooms and equipment.  Set up cleaning carts with supplies as required
• Ensure confidentiality and security of guest rooms, their belongings and hotel property
• Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences
• Update and maintain housekeeping schedule and task lists based on business volume
• Exercise good judgment and demonstrate leadership abilities
• Drive positive change in the organization and Housekeeping team
• Other duties as assigned

• Positive, outgoing and friendly team player
• Ability to tolerate cleaning products
• Reliable with strong attention to detail
• Clean criminal background check
• Ability to work independently and as part of a team with minimal supervision
• Availability to work during the day both mid-week and on weekends required
• 1-2 years working for a hotel or hospitality brand, preferably in a housekeeping capacity
• Previous leadership experience 

• Great Place to Work Certified
• Competitive wage package
• Pay on demand
• Flexible work schedule on a day shift
• Staff recognition, years of service rewards
• Group RRSP program
• Worldwide hotel discounts
• Restaurant discounts 
• Team building and wellness events
• Cross training
• Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community

Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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Job Description

Inspired by Toronto’s diverse local culture, Union Hotel is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become the gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper midscale property conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. At Union Hotel, we weave the best of local throughout our rooms, artwork, amenities, and food/beverage offerings, uniting guests, team members and our community on a journey to forge their own path.

We’re a hidden gem in plain sight.

Housekeeping Supervisor

We are currently looking to hire a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for assisting the Housekeeping Manager in directing and maintaining the housekeeping department to ensure the clean, orderly and attractive conditions of the hotel by performing the following duties personally or by delegating to housekeepers. (S)he assists the Housekeeping Manager to provide overall direction, coordination, support and evaluation of the housekeeping department and carries out supervisory responsibilities in accordance with the hotels policies and procedures including: training new employees; planning, assigning and directing work; addressing minor complaints and resolving problems, under the direction of the Executive Housekeeper.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Housekeeping Manager or designate, you will:

• Direct the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
• Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
• Creates and develops policies and procedures to ensure a safe and efficient working environment.
• Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
• Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
• Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
• Coordinates repair needs with Maintenance.
• Attend all required meetings to provide input and recommendations.
• Ensure the housekeeping team deliver outstanding guest care at all times.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
• Assist Housekeeping Manager to maintain compliance with Ontario Health & Safety Act and other relevant legislation.

In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

• Drive the corporate culture, personifying it in daily interactions with both guests and team members;
• Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
• Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.

Job Requirements

• Ability to handle high-pressure situations;
• Exercises good judgment and able to make quick, sound decisions;
• Pays attention to detail;
• Able to maintain confidentiality of hotel guest and hotel information;
• Commitment to guest satisfaction;
• Computer literate & MS Office proficient;
• Strong written and verbal communication skills;
• Able to work cohesively and responsibility as part of a small team;
• Previous hotel housekeeping experience;
• Excellent leadership, interpersonal, and communication skills;
• Previous housekeeping experience, preferably in a hotel environment;
• Organizational, planning skills and the ability to prioritize;
• Positive attitude is a must!
• Must be available to work flexible as required by management.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at . The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.