35 District Manager jobs in Canada

Job Description

Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager.

Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each Route Sales Representative.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.

Compensation:
- $73,700 to $82,400 annual salary based on experience and qualifications.
- Performance bonuses provided quarterly and annually.
- Company car provided for driving to locations within district.

Additional Functions:
- Work with and support other service personnel as required by supervision.

Qualifications:
- Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.

Education & Experience Requirements:
- High School graduation or similar experience. Valid Ontario Driver's License. Postsecondary Education in Business, Account Management or any equivalent program preferred.

Travel Requirements:
- Frequently within the branch area.

Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Job Description

District Manager Job Description

The District Manager is responsible for the overall performance of a group of retail stores. The District Manager will be responsible for developing and implementing strategies to increase sales, improve customer service, and manage costs. The District Manager will also be responsible for hiring and training employees, and providing them with the resources they need to be successful.

Responsibilities:

• Develop and implement strategies to increase sales, improve customer service, and manage costs
• Hiring and training employees
• Providing employees with the resources they need to be successful
• Monitoring the performance of stores in the district
• Ensuring that stores are in compliance with company policies and procedures
• Resolving customer complaints
• Working with other district managers and the corporate office to develop and implement new initiatives

Qualifications:

• Bachelor's degree in business administration or related field
• 5+ years of experience in retail management
• Proven track record of success in increasing sales and improving customer service
• Strong leadership and communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

To apply for this position, please submit your resume and cover letter to (email protected)

Job Description

Classification: Exempt

Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.

Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.

Additional Functions:
- Work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:
- High School graduation or similar experience. Qualified to hold a driver’s license.

Travel Requirements:
- Frequently within the branch area.

Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.

Compensation:
- $65,000 to $68,000 annual salary plus quarterly bonuses.

Benefits:
- Health and Dental benefits provided.
- Company vehicle to use during scheduled hours to drive within district.

Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

• To provide strategic leadership across the Canada market, setting clear vision and high- performance culture across all stores.
• To champion the employee experience, cultivating a strong culture of engagement, development and talent retention across the country.
• To drive a consistent and elevated client experience across the network, strengthening brand advocacy and customer loyalty.
• To lead commercial and operational excellence across the region, accelerating market performance, long term growth and sustained profitability around the country.

• Champion and embed the Burberry Forward strategy across all stores in the Canada market, fostering deep brand knowledge and engagement at every level.
• Set the tone for the market by being a visible leader—frequenting store environments, role-modelling Burberry behaviors, and driving a culture of presence-led leadership.
• Lead store teams in delivering consistent, elevated client experiences, using coaching, feedback, and recognition to build accountability and client centricity.
• Ensure a luxury retail environment is upheld across all doors, with flawless execution of Visual Merchandising and alignment to global brand standards.
• Embed digital capabilities into the store experience, supporting teams in using clienteling tools and digital platforms to enhance the omnichannel journey.
• Develop strong talent pipelines by attracting, retaining, and mobilizing high-potential individuals across the market.
• Build a culture of high performance by developing leaders, enabling growth through structured learning, succession planning, and mobility across the region.
• Drive deep product advocacy across the market by ensuring store teams are continuously educated, inspired, and informed on key categories, seasonal narratives, and product performance.
• Ensure a customer-first culture is consistent across all locations by embedding client development behaviors and building long-term retention strategies.
• Influence store performance through commercial and competitive insights, empowering store leaders to make data-informed decisions that drive profitability.
• Monitor regional business performance, proactively identifying risks and opportunities while holding store teams accountable to operational and commercial targets.
• Drive operational excellence by instilling a compliance-first mindset and ensuring all stores adhere to Burberry’s global standards, processes, and initiatives.
• Oversee visual merchandising across all stores, ensuring impactful brand presentation that drive product performance and supports sell through.
• Lead market- wide client engagement strategies, ensuring consistent execution of well-ballanced client development plans focused on retention and growth.
• Ensure all locations maintain robust Health & Safety protocols, with documented and practiced emergency plans in accordance with company policy.
• Act as a strategic partner to regional and global leadership, sharing insights from the Canada market to influence broader decisions and business evolution.

• Proven track record of sustained, high-impact performance across multi-unit luxury retail environments.
• Demonstrated excellence in people leadership—skilled in attracting, developing, and retaining top talent across a diverse, geographically dispersed network.
• Located within and able to travel frequently across the Canadian market, with flexibility to support stores as business needs dictate (including evenings and weekends as needed by the business).
• Strong communicator with the ability to influence and engage across all levels of the organization, from store teams to senior leadership.
• Experienced in driving top-line growth and delivering improved profitability through strategic market execution and operational rigor.
• Adept at stakeholder collaboration—able to align regional goals with global priorities while influencing key cross-functional partnerships.
• Oversight of high-volume, flagship, or complex luxury retail doors; multi-store or market-level experience strongly preferred.
• Technically proficient in enterprise tools, including SAP, Microsoft Office, and retail reporting platforms.
• Balanced leadership profile with strengths in talent development, operational excellence, and brand execution.
• Embodies service-led leadership, with a customer-obsessed mindset and passion for delivering exceptional brand experiences.
• Strategic and commercially astute, with the ability to translate market insights into actionable growth initiatives.
• Committed to continuous talent development and succession planning, fostering high-performance teams and future leaders.
• Operationally disciplined, driving consistency in retail standards, compliance, and productivity across multiple locations.
• Passionate about fashion, luxury, and the evolving digital landscape; comfortable leveraging social, e-commerce, and clienteling tools to enhance brand engagement.
• Well-versed in local labor laws, employment practices, and retail compliance standards across Canada.
• Flexible, resilient, and adaptable—able to lead through change while maintaining focus on long-term goals.
• Depth of retail leadership experience commensurate with role complexity—evaluated by size of business, number of locations, team scope, and business impact.

• Performance against the Burberry Commercial Targets
• Sales & Conversion and KPI’s success
• Shrinkage

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Expected base salary for the role will generally be between $160,000.00 and $180,000.00 CAD per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.