Explore district manager jobs, where leadership meets strategic oversight. These roles involve managing multiple locations within a specific region, driving 452 District Manager jobs in Canada
District Manager
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Reimagine What Coffee Can Be.
At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.
By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.
To achieve this, we live by four behaviours. We I*nspire, we Care, we Act, and we iN*novate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.
What about you? Join the Nespresso team And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.
Here's why we think you should choose us:
- Competitive wage $90,000 - $105,000 per year + Annual Bonus
- Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer's contribution, mental health coverage and Health Spending Account)
- Lifestyle spending Account
- Free coffee machine + Monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Pension plan with competitive employer contributions
- And much more
Position Summary
As the District Manager, West region, you will be fully responsible for managing up to 6 boutiques in the West Region (BC and Alberta). You will also ensure that the Company's mission statement, values, brand, and strategies are followed to increase brand recognition, sales and profits. In addition, you will manage and develop the Boutique Managers in whom you instill the fundamental values of our brand while working in conjunction with the Senior Regional Boutique Manager in driving the evolution of the boutique operational efficiency and alignment that will then be deployed nationally.
A day in the life of.
As a District Manager, your main responsibilities will include, but not be limited to:
Brand Visibility & Retail Excellence
- Ensure all boutiques adhere to Nespresso's international guidelines for brand positioning and visual merchandising.
- Implement and monitor retail communication campaigns in alignment with HQ and marketing directives.
- Conduct regular boutique visits using standardized retail tools to assess execution and identify opportunities between BM and RBM/DM.
Customer Experience & Service Quality
- Monitor all customer feedback & Improve Service Levels: Manage customer feedback via direct channels: Club, Internet and Boutique and follow up accordingly directly with the customer or the Boutique Manager.
- Collaborate and ensure with Boutique Managers to meet and exceed their target results based on the Mystery Shopper Survey.
- Analyze and propose improvements based on Mystery Shopper & Customer Voice results.
People Development & Leadership
- Manage and comply with the HR and Line Manager's Planning Cycle.
- Complete Boutique Induction program with all new Boutique Staff, monitor training requirements and identify necessary training for all staff along with training on the variety of tools & systems.
- Monitor results in order to enhance and improve the Customer Experience in Boutiques
Coach and Develop the Boutique Managers and eventually other direct reports.
- Ensure safe working conditions.
- Lead and manage the performance management process (PDP) in partnership with HRBP.
- Manage talent review and succession planning processes for directs reports.
- Strategically collaborate in partnership with different HR Stakeholders including Randstad as our third-party provider.
Operational & Financial Management
- Manage regional budgets and monitor the achievement of profitability targets are met across boutiques.
- Uphold company policies and compliance standards through training, audits, and ongoing support.
- Develop strategies to ensure efficient increase by developing and implementing tools and procedures.
Performance Co-Piloting & Strategic Execution
- Be responsible for finance reporting (forecast and Dynamic forecast, Opex , Internal control Accrual)
- Lead the implementation of the action plans required.
- Review wages and productivity for the region and provide guidance to Boutique Managers.
- Analyze KPIs and recommend strategic actions to drive results.
What Will Make You Successful
- Completion of secondary level of education and 2-3 years of higher education at a university or a specialized college.
- 5 years of in direct customer sales on top of the line products & services.
- Minimum 4-5 years of extensive professional experience in Retail Management (all additional experience in hospitality and up-market hotel, tourism, etc is a plus).
- Minimum of 5-7 years experience in large team management in the Retail industry.
- Experiences in sales and/or customer service areas are strong assets.
- Embrace Nestlé/Nespresso values - Strong ethics and integrity.
- Exceptional verbal and written communication skills.
- Highly organized with strong time management skills.
- Must present a positive, professional and energetic attitude.
- A commitment to providing outstanding customer service.
- Demonstrates high leadership and people development skills.
- Demonstrate strong analytical and problem-solving skills.
- Must be an ambassador of the Nespresso brand.
Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process.
Candidates will be considered as they apply.
Nespresso Canada, a division of Nestle Canada
Nespresso#SalariedDistrict Manager
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POSITION PURPOSE AND EXPECTATION:
The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:
- Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
- Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
- Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
- Reduce unnecessary costs, through effective rostering - the right people at the right time.
- Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.
- Flexibility and desire to travel interstate and/or Internationally based on the needs of the business
Skills, knowledge and personal qualities required:
- Personable, approachable and a great coach. Be there for your Team.
- Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
- Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions.
District Manager
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Established in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees.
District Manager, Edmonton Alberta
**Department:** Operations
**Reports to:** Regional Manager
ABOUT US
Established in 1982, Bulk Barn is Canada’s largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees.
**OUR VALUES:**
- High Standards
- Passionate
- Committed
- Exciting and Fun
- Supportive
- Customer Oriented
ABOUT THE ROLE
Oversee an assigned number of Corporate Retail Store Managers and Franchisees within the Edmonton Area to ensure compliance with:
- franchise agreements (as applicable),
- operating policies and procedures, and
- applicable provincial and federal legislation.
Work together with Corporate Store Managers to support them in the achievement of:
- operating efficiencies,
- revenue goals,
- profitability, and
- customer satisfaction.
Assist in the recruitment, hiring, training and development of all assigned Corporate Store Managers.
Duties and Responsibilities
Communication
- Responsible for consistently and effectively communicating the company mission, initiatives and objectives to assigned Corporate Store Managers and Franchisee teams through organized and scheduled conference calls, one on one meetings and email communications.
- Communications are to be professional, timely, thorough and proactive, whenever possible.
- All communications are to be delivered with consistency throughout the assigned region as directed by the Regional Manager and/or Regional Director.
People Management
- Work alongside the Corporate Store Managers to;
- Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
- Formally recognize strong performers within the assigned region.
- Manage Corporate Store Managers towards acceptable Store Operations/Human Resource audit compliance levels.
- Ensure the overall people plan of the area reflects high standards, bench and succession planning, coupled with consistent mentoring and people development.
Problem Solving
- Work with Corporate Store Managers and Corporate Retail teams to resolve issues proactively and/or as they arise and report unresolved issues to the Regional Manager and /or Regional Director for support.
- Work towards long term solutions to problems and share positive results with the Regional Team.
Accountability
- Follow the prescribed Store Operations processes to ensure that stores have accountability to expectations on a consistent and timely basis.
Job Knowledge
- Know our customer by interacting with them on the sales floor, observe shopping behaviors, and associate/customer experience.
- Understand and administer Operational and HR policies and procedures and ensure compliance with them, consistently between stores.
- Understand and explain in general terms operational requirements and reports so that the Store Managers and Franchisees can understand and apply them successfully at the store level.
- Maintain a good understanding of our business, our competitors and how we can leverage our current assets in the surrounding market to ensure long term success.
Analytical Skills
- Understand how to access, print and read Back Office reports.
- Use back office reports to make recommendations on store sales, specified market and products to next level management.
Quality
- Set high expectations for excellent customer service and hold the Corporate Store Managers and Franchisees accountable to the measurable results associated.
- Ensure stores are "closing to open" and that throughout the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an outstanding customer engagement culture.
- Work with the Store Managers and Franchisees to ensure that the store merchandising environment is a point of differentiation aimed at getting a customer excited about the uniqueness of the offering, the possibilities that may exist, bringing product to life, inspiring a recipe of need, leading to a WOW marketing benefit.
Compliance
- Ensure stores are following Corporate policies and procedures.
- Complete Standard of Operations Report (SOP) audits twice per year, per store.
- Complete Product Range Reviews once per year, per store.
- Complete lightning visits several times per year to follow up on key responsibilities relating to the stores operation, per store.
- Follow-up with Corporate Store Managers on SOP Deviations within two weeks of SOP audit completion.
Push For Results
- Drive business success through the effective use of internal reports, retail results assessments, and the development, implementation and monitoring of SMART Goals (action plans) directly geared towards business development, profitability, sales growth and customer satisfaction, consistently across all stores.
Teamwork
- Guide and work with Corporate Store Managers and Franchise Teams in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution.
- Guide and work with Corporate Store Managers to implement store schedules as prescribed by the business while managing labour and vacation scheduling to budgeted models, both in hours and the FT/PT ratio.
- Ensure stores have bench strength for future management needs both in existing and new store markets.
- Support the Loss Prevention department and Human Resources department with investigations as required.
Promotes and works to maintain workplace wellness, health and safety, through active compliance with all workplace health and safety policies and procedures.
Any other duties as required.
Education, Experience & Skills
- Post-secondary certificate or degree in business or related field
- Proficient in MS Word, Excel, and Outlook
- Professional demeanor with strong interpersonal skills
- 3-5 years Franchise/Retail multi-unit management experience
- 5-10 years' experience working in a retail environment (Food Retail experience is an asset)
- Experience facilitating training within a retail environment
- Strong leadership skills
- Excellent interpersonal, verbal and written communication skills
- Proven ability to develop, coach, and build strong relationships with franchisees
- Strong operational skills in a customer-service environment
- Merchandising capabilities
- Ability to meet multiple and/or conflicting deadlines
- Ability to travel throughout assigned territory and nationally occasionally or frequently depending on requirements and business need
- Valid drivers license
No telephone calls please. No agency calls please.
We'd like to thank all applicants for their interest. Only applicants selected for an interview will be contacted.
Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace.
Thank you for your interest. Only those candidates who are selected for an interview will be contacted. No telephone calls please.
Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. Accommodation is available in accordance with the AODA, if requested.
Thank you for your interest. Only those candidates who are selected for an interview will be contacted. No telephone calls please.
District Manager
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Job Description
Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager.
Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each Route Sales Representative.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
Compensation:
- $74,000 annual salary plus quarterly bonuses.
- Company car provided for driving to locations within district.
Additional Functions:
- Work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education & Experience Requirements:
- High School graduation or similar experience. Valid Alberta Driver's License. Postsecondary Education in Business, Account Management or any equivalent program preferred.
Travel Requirements:
- Frequently within the branch area.
Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
District Manager
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Job Description
Job Description
District Manager Job Description
The District Manager is responsible for the overall performance of a group of retail stores. The District Manager will be responsible for developing and implementing strategies to increase sales, improve customer service, and manage costs. The District Manager will also be responsible for hiring and training employees, and providing them with the resources they need to be successful.
Responsibilities:
- Develop and implement strategies to increase sales, improve customer service, and manage costs
- Hiring and training employees
- Providing employees with the resources they need to be successful
- Monitoring the performance of stores in the district
- Ensuring that stores are in compliance with company policies and procedures
- Resolving customer complaints
- Working with other district managers and the corporate office to develop and implement new initiatives
Qualifications:
- Bachelor's degree in business administration or related field
- 5+ years of experience in retail management
- Proven track record of success in increasing sales and improving customer service
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
To apply for this position, please submit your resume and cover letter to (email protected)
District Manager
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Job Description
Classification: Exempt
Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.
Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.
Additional Functions:
- Work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education:
- High School graduation or similar experience. Qualified to hold a driver’s license.
Travel Requirements:
- Frequently within the branch area.
Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Compensation:
- $71,000 per year pay plus quarterly performance bonuses.
- Health and Dental benefits provided.
- Company vehicle to use during scheduled hours to drive within district.
Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
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