Explore numerous help desk positions, focusing on technical support and customer service roles. These jobs involve troubleshooting, resolving technical issues, and providing assistance to end-users. Opportunities exist for individuals with strong communication skills and a solid understanding of 23 Help Desk jobs in Canada
Customer Service Representative - Remote
Job Viewed
Job Description
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience. Think of it this way - when the person you care about most in the world reaches out to us for support, what type of experience do you want them to have? Bingo.That’s what our team strives to create for every customer. Yes we’re part of a financial institution, but on this team we create value through interactions, not transactions.
Earn $21.50 CAD per hour¹
Work from the comfort of your home
You must be able to work minimum of 25 hours per week. Minimum 6 hours requirement on at least 1 weekend day (Sat and/or Sun)
Set your own flexible schedule between Monday to Sunday (Including Holidays) 7am-8pm MST²
Training is paid (Must be on Video for the entire duration of Training - 2 days and must attend all training and nesting schedule in order to pass training)
Experience & Skills Requirements:
At Neo, we value collaboration, accountability, and integrity. These core attributes shape our company culture and guide us in delivering exceptional service to our customers. Join a community that's committed to excellence and making a real difference in people's lives.
1+ year of customer-facing experience
Strong problem-solving skills and a passion for innovation
Eagerness to learn and adapt to new technologies
Ability to meet performance objectives and productivity targets
Comfortable with change and excited about growth opportunities
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Bilingual Help Desk Representative
Posted 4 days ago
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Job Description
Service and Return Desk Associate
Posted today
Job Viewed
Job Description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.
Your role:- Greet customers warmly and ensure a good customer experience
- Exchange or return merchandise according to company’s policy
- Produce and balance the cash report at the end of each shift
- Prepare paperwork for rental vehicles and follow up
- Be aware of current promotions and flyers
- Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
- Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
- Other related tasks to ensure the store runs smoothly
- Strong communications skills
- Excellent customer service
- Cashier and customer service experience would be an asset
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Service and Return Desk Associate
Posted today
Job Viewed
Job Description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.
Your role:- Greet customers warmly and ensure a good customer experience
- Exchange or return merchandise according to company’s policy
- Produce and balance the cash report at the end of each shift
- Prepare paperwork for rental vehicles and follow up
- Be aware of current promotions and flyers
- Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
- Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
- Other related tasks to ensure the store runs smoothly
- Strong communications skills
- Excellent customer service
- Cashier and customer service experience would be an asset
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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