78 Hotel jobs in Canada
Hotel Security
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Salary:
Under the direction of the Security Manager, the Hotel Security Associate is responsible for providing a safe and secure environment for associates, guests and patrons of the Red Deer Resort & Casino. The Hotel Security Associate must be detail-oriented and thorough in report writing, which will ensure that any issues are addressed and corrected immediately. The day-to-day of a Hotel Security Associate can range from dealing with small guest annoyances to dealing with urgent, hotel-wide emergencies.
Essential Duties and Responsibilities
- Ensure the safety of the hotel, guests, and associates.
- Research and report any incidents in accordance with the standards of the hotel.
- Perform interior and exterior patrols of hotel property and be a visible security prescience while on duty.
- Escorting guests where necessary (e.g., if they are intoxicated and need to go to their room or if they are lost)
- Responding to calls when colleagues need assistance
- Participation and compliance with mandated Hotel and OH&S policies and procedures.
- Greet and communicate with Hotel Associates and guests in a positive and respectful manner.
- Follow Health and Safety practices at all times.
- Performs other duties as required
Education, Qualification and Requirements
- Minimum of 2 (two) years of customer service experience preferred.
- Minimum of 2 (two) years of security experience is preferred
- Certification or completion of courses dealing with De-Escalation of Situations and other relevant courses
- ProServe and Protect Certification.
- Certification in First Aid Level C with AED is preferred
- A high level of responsibility and ability to work well independently with minimal supervision;
- Ability to be a team player who possesses excellent interpersonal and leadership skills;
- Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions as required;
- Commitment to provide excellent service and exceed guests experiences;
- Professional grooming and presentation;
- Proven and effective communication skills, both written and oral;
- Must be fluent in English, both written and oral;
- Required to provide an updated and satisfactory Police Information Check and Drivers Abstract;
- Experience in all aspects of customer service
- Guest oriented with a sincere, helpful, caring and friendly personality;
- Must be fluent in English, both written and oral.
Work Environment
- Walking for long periods of time to cover extended distances throughout the hotel;
- Performing repetitive work;
- Frequently lifts and or carries up to twenty-five (25) pounds;
- Occasionally lifts and or carries up to fifty (50) pounds;
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills;
- Ability to reach hands and arms in any direction and kneel, bend at the waist and repeatedly stooping;
- Work environment is primarily inside, with the occasional requirement to walk the outside premises of the hotel.
- Exposure to varying temperatures, hot to cold, dust, loud noises, and irate guests;
- Flooring can be concrete, tile, carpet, cement or gravel when walking outside.
Hours of Work
- The hours of work for this position will vary depending on operational requirements but will include early morning, evening and late night, nightshift, as well as weekends and holidays.
The Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit your resume. Please ensure the name of the position is included in the subject line.All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found.We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.
Ambassador (Loden Hotel)
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Salary: $20.00 - 24.00 per hour
About Us
Wentworth Hospitality Group (Amacons hospitality division) is looking for an eager and engaged individual who is passionate about next level guest experience!
The Loden Hotel is a luxury award-winning boutique hotel, recognized locally and globally, the Loden prides itself in its personalized service, high-end amenities, and being a central, quiet oasis within the city. Ourboutique hotel draws its inspiration from the natural surroundings of coastal British Columbia, with an exterior of curved glass, natural stone and copper, and interiors that are rich in detail, colour and texture.
The Guest Experience is our priority at the Loden Hotel. We combine approachable hospitality with luxury accommodations, by creating personalized and authentic experiences so our guests feel at home in Vancouver. We appreciate and recognize that our guests have chosen an independent hotel over a chain establishment, driving our commitment for consistent quality that complements our agility to anticipate individual guest needs.
Position Responsibilities
- Reporting to the Front Office Manager, the Ambassador plays a key role in our guest arrival and departure experiences
- Immediate engagement in a genuinely warm and friendly manner
- Act as an energetic and commanding presence at the Front Door and Lobby Areas
- Engage hospitality at all times, acknowledge everyone within your immediate proximity and exchange hospitable eye contact at all times
- Work in a consistent Safe Work Practice manner at all times
- Offer directional knowledge to guests, visitors and neighbours, with proper hand gestures
- Respectful to all guests, sensitive, and intuitive to their personal needs
- Ensure communication with fellow colleagues is professional at all times
- Courteous and professional verbal communication
- Periodic skill testing on Vancouver experiences will be reviewed to ensure knowledge is current
- Work also as Brand Ambassador for the Hotel and the Company
- Take care of guest items, luggage handling on arrival, departure and storage
- Support team during "crunch periods," in any capacity
- Provide support and assistance as requested or required by the Front Office Manager
- Support colleagues in emergency procedures, practical knowledge of the emergency panel
- Take care of guest cycling requests, setting up, preparing, and ensuring safety first for our guests with the Electra Townie bike fleet
- Ability to Provide general instruction to guests
- Timely reporting of any repair deficiencies to Engineering on the Loden Cab/Bike fleet management
- Ensure the care of other touch points as needed, such as coordinating urgent dry cleaning/bike services
- Visible supportive presence in the hotel lobby, meeting and greeting or fare-welling guests
- Ensure that hotel ambiance is in tune - with all 5 senses, an organized and clean surrounding
- Provide key touch points for the guest experience, such a taking photos
Skills & Qualifications
- Experience: Hotel experience is an asset, but not a requirement
- Ability to converse in a minimum of two languages will be an asset
- Knowledgeable of Vancouver and what its surrounding has to offer
- Ability to communicate clearly, concisely, and openly
- Radiate high energy and demonstrate a knack for building awe-inspiring rapport with their audience
- Possess an eye for the smallest detail and maintains a keen sense of urgency
- Physically active and fit to perform some of the key labor intensive functions of the role (i.e. can lift upwards of 75-100lbs)
- Maintain a flexible performance schedule to accommodate the operational needs of a 24/7 hotel environment
- Enthusiastic, participate in a supportive team environment, offer suggestions that will help us continually strengthen what we do
- Must have a valid driver's license
Please apply through theloden.ca via the link provided:
Hotel General Manager
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Job Description
Hotel General Manager - Etobicoke
Our hotel features over 400 rooms, complemented by a range of exceptional amenities designed to enhance your stay. Our Hotel Group combines comfort and sophistication, offering exceptional accommodations for business and leisure travelers. With prime locations, modern amenities, guests enjoy unparalleled experiences tailored to their needs. Our group prioritizes sustainability, community engagement, and rewards through a dedicated loyalty program.
If you are a seasoned leader with a passion for delivering unforgettable guest experiences and driving operational excellence? If you’re ready to lead, inspire, and take on new challenges, this is your chance to make a meaningful impact while working with a talented team in a vibrant hospitality environment.
Key Responsibilities
- Oversee daily hotel operations. Plan work, set goals, assign tasks, and ensure compliance with policies. Handle salary, disciplinary actions, and staffing issues per company rules. Report major issues to regional or corporate management.
- Meet or exceed Gross Operating Profit (GOP) and flow-through targets. Maximize room revenue and achieve Revenue Growth Index (RGI) and Revenue Per Available Room goals. Plan for market changes.
- Develop and monitor financial, operational, sales, and marketing plans to meet corporate objectives. Control labor and expenses. Address departmental issues with well-written commentary.
- Create and execute Capital Expenditure Plans to enhance company assets and build brand loyalty.
- Maintain high guest satisfaction scores by resolving complaints effectively and offering service recovery. Implement superior VIP services to exceed guest expectations.
- Meet food and beverage profit and revenue goals by optimizing banquet/outlet usage and managing costs. Adhere to brand standards.
- Achieve satisfactory results on audits and self-assessments.
- Manage receivables to minimize bad debt.
- Ensure product quality standards for cleanliness, maintenance, and appearance. Implement preventative maintenance programs to protect hotel assets. Achieve productivity and quality goals.
- Promote employee participation in the Employee Satisfaction Pulse Survey (ESPS) and meet ESPS goals. Develop programs to foster a positive work environment, such as employee recognition and harassment-free training.
- Set performance goals, provide feedback, and create succession plans to ensure future bench strength. Ensure staff training and proper tools are in place for job success.
- Maintain a safe environment for guests, staff, and assets. Meet Worker’s Compensation and safety compliance goals.
- Comply with all standards and inspections.
- Build relationships with key local community contacts to maintain a visible presence.
- Foster teamwork and quality service through communication and coordination with all departments, regional contacts, and corporate offices.
Qualifications
- A bachelor’s degree in Hotel Administration, Business, or a related field is preferred but equivalent experience will also be considered.
- 5-10 years of progressive leadership experience in full-service operations with over 300 keys
- Experience with a Unionized Environment
- A proven track record of success in financial management, team development, and driving guest satisfaction.
- Excellent communication and leadership skills to motivate teams and maintain positive guest relations.
- Strong analytical and problem-solving abilities to adapt and maintain operational excellence in a fast-paced environment.
What We Offer
- Base Compensation 150-160K
- Bonus Program
- RRSP
- An exceptional, collaborative work environment that supports personal and professional growth.
- Competitive salary and bonus structure aligned with your skills and experience.
- Opportunities to make a lasting impact on a leading hospitality brand, shaping the guest experience and the property’s success.
- Access to resources and training to support your ongoing development and leadership growth.
Apply Now
Take the next step in your hospitality career and join a team that values collaboration, innovation, and dedication to excellence.
Send your resume today to
Dishwasher - Arlington Hotel
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Job Description
The Arlington Hotel is a boutique, historic hotel in the heart of Paris, Ontario. With decades of celebration, indulgence, and retreats from the everyday, the Arlington Hotel’s lasting memories create the perfect setting for the next great story. The Arlington Hotel is a part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.
This is the perfect opportunity for someone who is looking for a challenging role as well as the perfect opportunity to gain experience in a professional kitchen environment.
AT THE ARLINGTON HOTEL OUR STEWARDS:
Play a vital role and make a direct contribution to the efficiency of the kitchen and help the venue operate successfully through completion of job duties.
Gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to achieve results.
Are part of a team that values community and innovation while driving the Carmens Group culture contributing to the creation of extraordinary memories for our guests.
Uphold appearance standards and sanitization of the kitchen.
This is the perfect opportunity for someone who is looking to develop and grow an exciting career in the culinary industry. We offer part time opportunities during evenings, both mid-week and weekends. We are flexible in our approach to scheduling, and this is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment.
OUR STEWARDS HAVE THE OPPORTUNITY TO:
- Clean and wash dishes, kitchen tools, food preparation equipment and utensils utilizing an industrial dishwasher; cleaning items by hand when necessary
- Ensure job duties are completed in a timely manner, using appropriate techniques, proper cleaning, sanitizing and drying
- Ensure all glassware, dishes, flatware, and kitchen tools are organized and replaced in their proper location
- Sweeping and mopping kitchen floors, wiping down surfaces and walls
- Maintain kitchen work areas and equipment in neat, clean and orderly conditions at all times
- Communicating low levels of related product or broken/damaged product and equipment immediately to the Executive Chef
- Complies with established sanitation and health standards, following Health and Safety guidelines
- Take direction from the Executive Chef and Sous Chef
- Communicate with the kitchen team
- Make a difference in the lives of each and every one of our members and guests by directly contributing their extraordinary memories
- Exercise good judgment and demonstrate leadership abilities
- Drive positive change in the organization
- Perform other duties as needed
- Positive, outgoing and friendly team player
- Ability to work well under pressure in a fast-paced environment
- Reliable transportation an asset
- Ability to work independently and part of a team with minimal supervision
- Adaptable to changes in workflow or requirements
- Previous cleaning/dishwashing experience an asset
- Ability to stand for long periods of time and lift up to 50lbs
- Flexible availability required, including availability to work closing shifts
- Great Place to Work Certified
- Competitive wage package
- Gratuity program
- Pay on demand
- Flexible work schedule
- Staff recognition, years of service rewards
- Hotel discounts worldwide
- Restaurant discounts
- Wellbeing programs
- Participation in staff events
- Opportunities for growth and a chance to be play a role in our vision to continue to be innovators and industry champions within the Hamilton hospitality community
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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Hotel Contract Specialist
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Job Description
Salary:
ABOUT EVENTCONNECT
At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.
EventConnect's head office is located in downtown London, Ontario however we welcome all applicants from London and the surrounding areas. Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.
EVENTCONNECT OFFERS
- Competitive salary and benefits
- Casual but energetic work environment made for todays workers
- Performance-driven culture
- Growth opportunities
- IT equipment provided
- A culture of teamwork, celebrations of success, social gatherings and goal-oriented work
ABOUT THE ROLE
At EventConnect, our clients are the focus of our teams each and every day. As a Hotel Contract Specialist, you are the first point of contact for our hotels. You will have the opportunity to establish the best first impression of their experience with our team and that is invaluable. Each day, you will work to negotiate and secure the best hotels and rates for our events and train hotels on our platform in order to create value for both the hotels and the athletes/families.
RESPONSIBILITIES
- Successfully negotiating, planning, coordinating & executing hotel room block agreements with hotels
- Negotiating concessions to meet minimum targets per room night on revenue, points & comp rooms
- Direct phone & email communication with NSOs, CVBs, Hotel Sales Representatives, Vacation Rental Representatives and Contracting Companies
- Training and Supporting Contracting Companies on Software and Contracting Process
- Go Live calls with Contracting Company Partners including Event Validation to ensure adequate inventory levels
- Analyze and initiate event strategies that include but are not limited to projections, room consumption, blocking percentage, reservations per travel team, washing and complimentary rooms
- Provide event analytics for Post Event Analysis reports & renewal strategies
- Be an active participant in maintaining partner relationships (strategy calls, partnership growth, event renewals, meeting partner expectations)
- Drafting & reviewing contracts
- Loading of contract data into EventConnect software
- Training hotels on the use of EventConnect software
- Maintenance of events for adequate available inventory
- Upholding contract terms; including but not limited to room types, room amounts, rate clauses, walk policies and general discrepancies
- Initiating conversations or actions required on low-performing events
- Clearly communicating and following documented processes with internal departments on strategies, tasks and general updates
- Participation with rotating on-call schedule for company emergency phone line
- Attending all scheduled in-person or Zoom meetings
QUALIFICATIONS
- Ability to multitask and be agile in a fast-paced environment
- Knowledge of the hotel industry and brand standards
- Knowledge of Vacation Rentals and Condos
- Intimate knowledge of hotel contracts and ability to contract
- Ability to calculate revenue minimums and understand revenue targets
- Negotiation skills
- Accepts and welcomes new challenges
- Accountable for being a team member and contributing to goals
- Friendly, professional and confident nature both on the phone and through email communications
- Strong problem-solving skills and ability to collaborate with others
- An organized approach to completing your work to ensure clients and hotel relationships are strengthened
- A University or College graduate
- A minimum of 2-year hotel or hospitality experience
EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.
We thank all candidates who apply. Only those selected for screening and an interview will be contacted.
Hotel Housekeeper/Cleaner
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Job Description
Do you love to clean? All levels of janitorial, room attendant and housekeeping positions needed for an immediate start, position to last through winter. Mobilize Jobs is looking for hotel and resort team members at all levels. Our properties follow all WHO safety protocols and our locations are in Canada's great outdoors.
Hiring now for hotel staff (with housing) who are committed to providing a special experience for our valued guests. Working with a supportive team, in a busy and dynamic environment, the ideal candidate will demonstrate efficiency and time management, be detail oriented, have great communication skills and helpfully tend to guest rooms. We provide full training and a competitive wage.
Responsibilities and Duties:
Follow regular cleaning and maintenance schedules,
Wipe and sanitize windows, walls, doors and fixtures
Thoroughly wash and sanitize room showers, toilets, mirrors and sinks
Vacuum carpets and clean hard floors (e.g., linoleum, tile etc.) using the appropriate product
Regularly replace and restock room amenities, including towels, soaps and shampoos
Remove all used bed linens and replace with a fresh set of linens
Regularly check if room lighting and appliances are in working order
Complying with work safety practices and ensuring that all rooms attended are up to
organizational health and safety standards along with federal, provincial and local safety standards
Other related duties as required
HOW OUR PROGRAM WORKS:
Full-time, paid work.
There are no fees for job seekers.
This position will last for 6 months.
you want to stay on after your deployment, that option exists!
STAFF ACCOMMODATIONS
Staff accommodations available for all Mobilize staff
Mobilizers are responsible for relocation and housing cost
The program works in groups of employees, so if you have friends you would like to live and travel with, make sure you apply together!
ELIGIBILITY:
Customer service or hospitality experience is an asset but not a requirement.
Must be 18 and be legally able to work in Canada.
Provide a clear police record.
A sense of adventure!
Hotel Housekeeper/Cleaner
Posted today
Job Viewed
Job Description
Job Description
Do you love to clean? All levels of janitorial, room attendant and housekeeping positions needed for an immediate start, position to last through winter. Mobilize Jobs is looking for hotel and resort team members at all levels. Our properties follow all WHO safety protocols and our locations are in Canada's great outdoors.
Hiring now for hotel staff (with housing) who are committed to providing a special experience for our valued guests. Working with a supportive team, in a busy and dynamic environment, the ideal candidate will demonstrate efficiency and time management, be detail oriented, have great communication skills and helpfully tend to guest rooms. We provide full training and a competitive wage.
Responsibilities and Duties:
Follow regular cleaning and maintenance schedules,
Wipe and sanitize windows, walls, doors and fixtures
Thoroughly wash and sanitize room showers, toilets, mirrors and sinks
Vacuum carpets and clean hard floors (e.g., linoleum, tile etc.) using the appropriate product
Regularly replace and restock room amenities, including towels, soaps and shampoos
Remove all used bed linens and replace with a fresh set of linens
Regularly check if room lighting and appliances are in working order
Complying with work safety practices and ensuring that all rooms attended are up to
organizational health and safety standards along with federal, provincial and local safety standards
Other related duties as required
HOW OUR PROGRAM WORKS:
Full-time, paid work.
There are no fees for job seekers.
This position will last for 6 months.
you want to stay on after your deployment, that option exists!
STAFF ACCOMMODATIONS
Staff accommodations available for all Mobilize staff
Mobilizers are responsible for relocation and housing cost
The program works in groups of employees, so if you have friends you would like to live and travel with, make sure you apply together!
ELIGIBILITY:
Customer service or hospitality experience is an asset but not a requirement.
Must be 18 and be legally able to work in Canada.
Provide a clear police record.
A sense of adventure!
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First Cook - C Hotel
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Job Description
The C Hotel by Carmens is a chic retreat located in Hamilton! At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. The C Hotel is part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.
We are seeking a confident, passionate, and creative individual to drive the culinary experience! As a member of our team of champions, you will gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to achieve results.
Job Types: part-time, permanent, flexible
Wages: $19-21/hr
RESONSIBILITIES & REQUIREMENTS
- 2-3 years' experience in culinary industry
- Prepare and execute service for restaurants and banquets including weddings, socials, corporate, and even celebrity events
- Knowledge of food handling and sanitation standards
- Well-developed knife skills and different food preparation techniques
- Learn the details of various menu offerings; participate in the production and plating of all service areas
- Maintain product consistency of seasonings, portion, and appearance of food; taking proactive efforts to minimize waste
- Positive, outgoing and friendly team player
- Strong problem-solving abilities
- Excellent verbal and written communication skills
- Ability to work well under pressure in a fast-paced environment
- Safe Food Handlers Certificate an asset
- Culinary trade papers or Red Seal considered an asset
- Flexible availability including evenings and weekends to support event and restaurant operations
- Great Place to Work Certified
- Competitive wage package
- Pay on demand
- Flexible work schedule
- Staff meal program
- Opportunity to learn and apprentice under a Red Seal Journeyman cook
- Group RRSP
- Worldwide hotel discounts
- Restaurant discounts
- Staff recognition, years of service rewards
- Wellbeing programs
- Participation in staff events
- Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, The Arlington Hotel & River's Edge, and The Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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