65 Hybrid jobs in Canada
Customer Service Representative
Posted 24 days ago
Job Viewed
Job Description
The Balance Institute Pty Ltd specializes in delivering compassionate, learner-centered educational services to support families through life’s pivotal transitions. We believe in empowering every individual with knowledge, clarity, and confidence.
Role Summary:
As a Customer Service Representative, you'll be the friendly and knowledgeable first point of contact for our learners and partners. Your role is key in creating smooth, positive interactions and strengthening relationships.
What You’ll Do:
- Manage inquiries via phone, email, and chat
- Help with enrollment, scheduling, billing, and account support
- Resolve service issues with empathy and accuracy
- Liaise with internal teams to ensure records are accurate
- Strive for first-contact resolution and client satisfaction
You’ll Bring:
- Great communication and problem-solving skills
- Empathy and patient, calm demeanor
- Familiarity with CRM or MS Office tools
- Previous customer-facing experience is a plus
Why Join Us:
We offer development opportunities, a flexible work environment, and the chance to make a meaningful difference in people’s educational journeys. You’ll help uphold our standard of excellence and care.
Company Details
Administrative Assistant
Posted 27 days ago
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Job Description
We are seeking a detail-oriented and organized Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office. This role will involve a variety of tasks including managing schedules, coordinating meetings, and handling correspondence. The successful candidate will have excellent communication skills and the ability to prioritize tasks effectively.
Responsibilities:- Manage and organize office files and documents
- Answer and direct phone calls
- Coordinate meetings and appointments
- Prepare and distribute correspondence, memos, and reports
- Assist in the preparation of presentations and reports
- Manage office supplies and inventory
- Perform data entry and maintain databases
- Handle incoming and outgoing mail
- High school diploma or equivalent
- Proven experience as an administrative assistant or office admin assistant
- Proficient in Microsoft Office Suite
- Excellent time management and organizational skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Attention to detail and problem-solving skills
- Knowledge of office management systems and procedures
Company Details
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