551 Operations Manager jobs in Canada
Operations Manager

Posted today
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Job Description
This position will be based in Recife region.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager, and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers, resulting in exceeded productivity goals and delivery against our customer promises
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety, quality, performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor, train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
Key job responsibilities
- Manage and drive staffing plans, schedules, quality initiatives, performance levels, process change initiatives, and other Process Improvement/ Six Sigma initiatives to enable Operations and to attain the Business Plan.
- Manage a team of approximately many employees within a very fast-paced/ time-critical and demanding environment. This will include the setup and implementation of career development plans for all your Direct Reports, i.e. the Area Managers.
- Manage a shift directly and a major process directly or indirectly - becoming a subject matter expert in your area.
- Set / clarify requirements and expectations for Area Managers and Team Leaders.
- Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) to build and secure support and resources for projects and initiatives.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Implement change and/or develop new processes as required.
- Participate from time to time in cross-functional Process and Business Improvement projects.
- Candidates must be flexible to work weekends and/or overnight shifts regularly.
- Mobility/ Relocation for one of the regions: Northeast of Brazil.
Basic Qualifications
- Bachelor's degree in Engineering, Administration, Economy, Data Processing, Computer Engineering, Mathematics or any correlated degrees;
- Experience managing teams;
- Employee and performance management experience;
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays;
- Fluent Portuguese and Advanced English;
Preferred Qualifications
- MBA or Post Graduate Degree
- Six Sigma, Lean Manufacturing and process improvement
- SQL and Advanced Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager

Posted today
Job Viewed
Job Description
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
Leitung und Entwicklung eines Teams von Area Manager:innen
Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Operations Manager: - Welcome to Operations: übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
Studienabschluss
Führungserfahrung und Erfahrung im Stakeholdermanagement
Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
Erfahrung in einer ähnlichen Logistikumgebung
Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager

Posted today
Job Viewed
Job Description
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
- Leitung und Entwicklung eines Teams von Area Manager:innen
- Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
- Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
- Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
- Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Du übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
- Studienabschluss
- Führungserfahrung und Erfahrung im Stakeholdermanagement
- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
- Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
- Erfahrung in einer ähnlichen Logistikumgebung
- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager

Posted today
Job Viewed
Job Description
Der operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen.
Key job responsibilities
Leitung und Entwicklung eines Teams von Area Manager:innen
Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung
Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence
Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit
Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung
A day in the life
Du übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.
Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten.
Basic Qualifications
Studienabschluss
Führungserfahrung und Erfahrung im Stakeholdermanagement
Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen
Relevante Erfahrung in Produktions- und Lieferkettenbereichen
Preferred Qualifications
Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden
Erfahrung in einer ähnlichen Logistikumgebung
Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager

Posted today
Job Viewed
Job Description
If you would like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
**What you'll do:**
+ Support Branch Manager in implementing actions to achieve financial objectives
+ Assist the Branch Manager in ensuring compliance with all company policies
+ Oversee sales efforts and business initiatives
+ Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
+ Motivate, coach and train personnel
+ Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
+ Other duties assigned as needed
**Requirements:**
+ High School diploma; Bachelor's degree preferred
+ 3+ years of sales and operational experience
+ Basic knowledge of the construction rental equipment industry or related
+ Strong motivational and leadership skills
+ Superior customer service, teamwork and verbal/written communication skills
+ Proficient in Microsoft Office (particularly Excel)
+ Valid driver's license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
**_Why join us?_**
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
+ Paid Parental Leave
+ United Compassion Fund ( Employee Discount Program
+ Career Development & Promotional Opportunities
+ Additional Vacation Buy Up Program (US Only)
+ Early Wage Access through Payactiv (US Hourly Only)
+ Paid Sick Leave
+ An inclusive and welcoming culture ( more about our full US benefit offerings ( here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**
Compensation Range:
$76,305.00 - $109,875.00
Operations Manager

Posted today
Job Viewed
Job Description
If you would like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
**What you'll do:**
+ Support Branch Manager in implementing actions to achieve financial objectives
+ Assist the Branch Manager in ensuring compliance with all company policies
+ Oversee sales efforts and business initiatives
+ Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
+ Motivate, coach and train personnel
+ Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
+ Other duties assigned as needed
**Requirements:**
+ High School diploma; Bachelor's degree preferred
+ 3+ years of sales and operational experience
+ Basic knowledge of the construction rental equipment industry or related
+ Strong motivational and leadership skills
+ Superior customer service, teamwork and verbal/written communication skills
+ Proficient in Microsoft Office (particularly Excel)
+ Valid driver's license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
**_Why join us?_**
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
+ Paid Parental Leave
+ United Compassion Fund ( Employee Discount Program
+ Career Development & Promotional Opportunities
+ Additional Vacation Buy Up Program (US Only)
+ Early Wage Access through Payactiv (US Hourly Only)
+ Paid Sick Leave
+ An inclusive and welcoming culture ( more about our full US benefit offerings ( here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**
Compensation Range:
$76,305.00 - $109,875.00
Operations Manager

Posted today
Job Viewed
Job Description
**We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.**
**General Description:**
**The Operations Manager plans and manages district operations effectively, ensuring the best possible service and productivity metrics are achieved. The Manager sets the tone for safety practices and ensures the team understands and follows the rules of safety which allows for success and protection of employees as well as the community at large. The Manager directs the operations team and drivers to minimize the number of missed pickups, maximize service quality, and minimize drive times while routing to a cost-effective transfer station or landfill.**
**You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.**
**Responsibilities:**
+ Track productivity metrics, fine-tune routes, and adjust boundaries for operational efficiency, including reviewing start times and addressing route-specific challenges.
+ Drive proactive accident-avoidance plans, provide safety training, and ensure adherence to company safety policies and regulations, including investigating accidents and conducting field inspections.
+ Handle hiring, termination, grievances, and performance management through coaching, retraining, and corrective actions, using progressive discipline when necessary.
+ Investigate and resolve escalated customer concerns, ensuring prompt follow-ups and alternative service solutions when required.
+ Collaborate with the Maintenance Manager to ensure trucks remain operational, safe, and productive, while overseeing repairs and managing damages.
+ Optimize labor hours, minimize carryovers, and manage costs effectively to support overall productivity goals.
+ Conduct accident investigations, prepare reports, and enforce compliance with local regulations and company policies.
+ Work closely with municipalities and customers to address and resolve service issues, missed pickups, and safety concerns at customer sites.
+ Coordinate with dispatchers to ensure timely bin deliveries, exchanges, repairs, and waste collections, maintaining communication until all routes are completed.
**What We Need From You:**
+ 5 plus years' experience in industry or logistics managing a diverse team in an operations or production, heavy construction/roadbuilding and/or environmental field services.
+ Excellent interpersonal and communication skills and, employee management skills.
+ Solid analytical skills to optimize routes and productivity.
+ Well-developed influencing and presentation skills.
+ Experience with collective bargaining agreements (CBA) and grievance handling.
+ Understand the geographic area and can apply routing principles.
+ Understand the basics of trucks and maintenance.
+ Class 3 with Air endorsement will be considered an asset.
+ Understanding of P&L, budget and forecast management is an asset.
+ Good knowledge of MS Office (in particular Excel) and other technology
**What You'll Get From Us:**
+ Competitive Wages
+ Retirement Plan with company match; let us help you save for your future
+ Benefits; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
+ Insurance: Life, Short Term/Long Term Disability
_We thank all applicants for their interest but advise only those selected for an interview will be contacted._
_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._
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Operations Manager
Posted today
Job Viewed
Job Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $98,900/year up to $165,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
Operations Manager

Posted today
Job Viewed
Job Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.