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• Identify on-going needs and services of residents in promotion of the highest quality resident services to be delivered.
• Ensure proper follow through, assessment, and documentation for residents with a change in health care services and status.
• Assist Resident Care Director (RCD) in conducting resident assessments at time of move in, 30 days post move in, semi-annually and with any change in status.
• Conduct monthly wellness visits for all residents.
• Assess, monitor, and follow up with residents who have experienced any fall, accident, or incident and document and report as required and directed.
• Document all pertinent information in the resident wellness file.
• Maintain communications with resident's family and or responsible party to ensure medical needs for the resident are being met.
• Contact resident's attending physician when necessary and/or upon family request.
• Ensure weights and vital signs are obtained monthly for each resident.
• Assist in maintaining wellness files according to Sunrise policies and federal and state/provincial regulations.
• Maintain medical supplies and emergency kits for the community.
• Provide clinical support and assistance to community team members as needed.
• Understand and follow infection control practices.
• Partner with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks.
• Understand and practice the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions.

• Monitor each resident's medication and treatment profile regularly to ensure each medication and treatment is administered as ordered and documented accurately.
• Transcribe physician orders Medication Administration Record Treatment Administration Record (MAR/TAR) to include initials, date and time 'noted' and, date faxed to pharmacy accurately and promptly.
• Complete MAR/TAR audit each month.
• Demonstrate and is knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
• Act as liaison for pharmacy services to ensure effective services for residents.
• Monitor the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
• Complete Medication Observations and skills checks for medication care managers at the direction of the RCD.

• Demonstrate and is knowledgeable in the following key quality improvement areas:
  • Resident Centered Care Model
  • APIE
  • Quality Care Indicators and Outcomes
  • Actively participates in Sunrise Quality Assurance Meetings and Clinical Meetings
• Demonstrate and is knowledgeable in the following key regulations:
  • All Federal, State/Provincial, and Local resident care and services regulations
  • Resident Rights
  • Resident Assessment/Evaluation process in accordance with state/provincial regulatory requirements.
• Review Physician Reports of all new residents as directed by RCD.
• Order medications and equipment as directed by RCD.
• Demonstrate and is knowledgeable of Sunrise practices and guidelines in accordance with resident care programs to include skin, nutrition, behavior, falls, and bowel/bladder.
• Assist in implementation, training, and monitoring of documentation related to resident's clinical health and wellness.
• Ensure resident changes, concerns, and/or solutions are reported to RCD as appropriate.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care
• Competent in organizational and time management skills
• Demonstrate good judgment, problem solving and decision-making skills

• Graduate of approved college/school of nursing
• Maintains a current state/provincial license as a professional Registered Nurse (RN)
• Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment
• Demonstrates knowledge of nursing practices, techniques and methods applied to health and wellness resident care, and federal, state/provincial, and local regulations
• Demonstrates knowledge of good assessment skills
• Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• Ability to work weekends, evenings, and flexible hours to be available to our customers at peak service delivery days and times

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties:

• Distributes all benefit enrollment materials and determines eligibility.

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client requests for coverages while representing their best interests.

• Create and explain individualized policies via our Needs Analysis system.

• Work and learn from management teams to stay up to date on new products, services, and policies. 

Job Benefits:

• Full training provided

• 100% work from home.

• Competitive compensation.

• Paid weekly along with earned bonuses.

• Career advancement opportunities.

• Full benefits after 3 months.

• Values a healthy work-life balance

• Identify on-going needs and services of residents in promotion of the highest quality resident services to be delivered.
• Ensure proper follow through and participate with evaluation and documentation for residents with a change in health care services and status.
• Assist Resident Care Director (RCD) in conducting resident evaluations and data gathers information at time of move in, 30 days post move in, semi-annually, and with any change in status.
• Conduct monthly wellness visits for all residents.
• Monitor and follow up with residents who have experienced any fall, accident, or incident and document and report as required and directed.
• Document all pertinent information in the resident wellness file.
• Maintain communications with resident's family and or responsible party to ensure medical needs for the resident are being met.
• Contact resident's attending physician when necessary and/or upon family request.
• Ensure weights and vital signs are obtained monthly for each resident.
• Assist in maintaining wellness files according to Sunrise policies and federal and state/provincial regulations.
• Maintain medical supplies and emergency kits for the community.
• Provide clinical support and assistance to community team members as needed.
• Understand and follow infection control practices.
• Partner with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks.
• Understand and practice the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions.

• Monitor each resident's medication and treatment profile regularly to ensure each medication and treatment is administered as ordered and documented accurately.
• Transcribe physician orders Medication Administration Record Treatment Administration Record (MAR/TAR) to include initials, date and time 'noted', and date faxed to pharmacy accurately and promptly.
• Complete MAR/TAR audit each month.
• Demonstrate and is knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
• Act as liaison for pharmacy services to ensure effective services for residents.
• Monitor the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
• Complete Medication Observations and skills checks for medication care managers at the direction of the RCD.

• Demonstrate and is knowledgeable in the following key quality improvement areas:
  • Resident Centered Care Model
  • APIE
  • Quality Care Indicators and Outcomes
  • Actively participates in Sunrise Quality Assurance Meetings and Clinical Meetings
• Demonstrate and is knowledgeable in the following key regulations:
  • All Federal, State/Provincial, and Local resident care and services regulations
  • Resident Rights
  • Resident Assessment/Evaluation process in accordance with state/provincial regulatory requirements
• Review Physician Reports of all new residents as directed by RCD.
• Review Physician Reports of all new residents as directed by RCD.
• Order medications and equipment as directed by RCD.
• Demonstrate and is knowledgeable of Sunrise practices and guidelines in accordance with resident care programs to include skin, nutrition, behavior, falls, and bowel/bladder.
• Assist in implementation, training, and monitoring of documentation related to resident's clinical health and wellness.
• Ensure resident changes, concerns, and/or solutions are reported to RCD as appropriate.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

• Ability to handle multiple priorities.
• Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care.
• Competent in organizational and time management skills.
• Demonstrate good judgment, problem solving, and decision-making skills.

• Graduate of approved college/school of nursing
• Maintains a current state/provincial license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)
• Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment
• Demonstrates knowledge of nursing practices, techniques, and methods applied to health and wellness resident care, and federal, state/provincial, and local regulations
• Demonstrates knowledge of good assessment skills
• Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• Ability to work weekends, evenings, and flexible hours to be available to our customers at peak service delivery days and times

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

• Identify on-going needs and services of residents in promotion of the highest quality resident services to be delivered.
• Ensure proper follow through and participate with evaluation and documentation for residents with a change in health care services and status.
• Assist Resident Care Director (RCD) in conducting resident evaluations and data gathers information at time of move in, 30 days post move in, semi-annually, and with any change in status.
• Conduct monthly wellness visits for all residents.
• Monitor and follow up with residents who have experienced any fall, accident, or incident and document and report as required and directed.
• Document all pertinent information in the resident wellness file.
• Maintain communications with resident's family and or responsible party to ensure medical needs for the resident are being met.
• Contact resident's attending physician when necessary and/or upon family request.
• Ensure weights and vital signs are obtained monthly for each resident.
• Assist in maintaining wellness files according to Sunrise policies and federal and state/provincial regulations.
• Maintain medical supplies and emergency kits for the community.
• Provide clinical support and assistance to community team members as needed.
• Understand and follow infection control practices.
• Partner with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks.
• Understand and practice the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions.

• Monitor each resident's medication and treatment profile regularly to ensure each medication and treatment is administered as ordered and documented accurately.
• Transcribe physician orders Medication Administration Record Treatment Administration Record (MAR/TAR) to include initials, date and time 'noted', and date faxed to pharmacy accurately and promptly.
• Complete MAR/TAR audit each month.
• Demonstrate and is knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
• Act as liaison for pharmacy services to ensure effective services for residents.
• Monitor the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
• Complete Medication Observations and skills checks for medication care managers at the direction of the RCD.

• Demonstrate and is knowledgeable in the following key quality improvement areas:
  • Resident Centered Care Model
  • APIE
  • Quality Care Indicators and Outcomes
  • Actively participates in Sunrise Quality Assurance Meetings and Clinical Meetings
• Demonstrate and is knowledgeable in the following key regulations:
  • All Federal, State/Provincial, and Local resident care and services regulations
  • Resident Rights
  • Resident Assessment/Evaluation process in accordance with state/provincial regulatory requirements
• Review Physician Reports of all new residents as directed by RCD.
• Review Physician Reports of all new residents as directed by RCD.
• Order medications and equipment as directed by RCD.
• Demonstrate and is knowledgeable of Sunrise practices and guidelines in accordance with resident care programs to include skin, nutrition, behavior, falls, and bowel/bladder.
• Assist in implementation, training, and monitoring of documentation related to resident's clinical health and wellness.
• Ensure resident changes, concerns, and/or solutions are reported to RCD as appropriate.
• Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

• Ability to handle multiple priorities.
• Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care.
• Competent in organizational and time management skills.
• Demonstrate good judgment, problem solving, and decision-making skills.

• Graduate of approved college/school of nursing
• Maintains a current state/provincial license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)
• Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment
• Demonstrates knowledge of nursing practices, techniques, and methods applied to health and wellness resident care, and federal, state/provincial, and local regulations
• Demonstrates knowledge of good assessment skills
• Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• Ability to work weekends, evenings, and flexible hours to be available to our customers at peak service delivery days and times

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements