251 Customer Service Representative jobs in Brampton

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.

Job Description

Our client in Mississauga is seeking a permanent, reliable customer service representative for their office.

Responsibilities:

• Prepare and modify documents, including correspondence, drafts, and emails.
• Participation in operations
• Collecting and entering data in databases
• Responding to emails and preparing documents
• Maintaining accurate records of valuable company information
• Assisting co-workers and supervisor as needed
• Conduct clerical duties, including filing, answering phone calls
• Professional conduct with clients
• Navigating difficult customers or clients while problem-solving.
• Maintain electronic and hard copy filing system

Requirements:

• Computer proficiency in Microsoft Office software, including Word, Excel, and Outlook
• Previous experience in an office environment required
• Health and safety knowledge is required. 
• Works effectively in a team environment
• Proven ability to meet deadlines
• Understand the importance of maintaining confidential information
• Proactive, takes ownership of responsibilities and shows initiative
• Excellent verbal and written communication skills ·
• Excellent problem-solving skills

Monday to Friday, 9 am to 5 pm.

We respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.

We respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.

Job Description

Customer Service Representative role has many daily job duties, however, there are specific core duties associated with this job:

 Answer incoming phone calls to schedule service appointments for customers.

Write Work Orders by gathering detailed information pertinent to the order or service ticket being placed from the customers and an overview of the service issue. At this point a service ticket is generated and dispatched to the technician according to priority calls and customers. Prepare monthly and quarterly service bills for customers.

ontact technicians to schedule appointments and to emergency situations.

 n Routes for technicians and drivers so they get to their destinations by the most efficient means possible.

ommunicate with Service Crews - Service dispatchers answer incoming calls from service techs, who report when they arrive at and leave jobs, and log this information into the dispatch system. This includes addressing any emergency situations service techs may encounter and relaying information to management or other departments as needed.

nswer customer questions and address customer problems, as a troubleshooting diagnosis first, and then proceed to enter the call.

aintain Customer Files by adding customer information to digital systems and log information into customer profile when scheduling a service call along with maintaining inventory levels for required stock items

Skill sets:

ommunication skills – service dispatchers use strong verbal communication skills to relay information to service techs and answer customer questions and concerns, and use strong written communication skills to record the essential details of every service job

 e management – good time management skills are critical for service dispatchers, who prioritize jobs and schedule appointments so service can be completed within regular business hours

 tomer service – service dispatchers use excellent customer service skills to speak with customers, answer incoming phone calls, manage customer problems, and address customer complaints

 puter skills – service dispatchers need basic computer skills to log information into digital dispatch systems and customer files

 titasking – service dispatchers use good multitasking abilities to handle several phone calls at once and juggle multiple service appointments in a single work day

 dership – leadership skills are essential for service dispatchers, who must direct service techs and advise them on customer service issues

 a entry – data entry skills are required for service dispatchers, who log information into digital systems

Training will be provided, some knowledge in IT or Printers a bonus but not a requirement.

Job Description

Description

Join Our Team as a Customer Service Representative!

Are you someone who thrives in a fast-paced, team-oriented environment where every day brings new challenges and opportunities? Do you love solving problems, staying organized, and delivering exceptional customer service? If so, we’d love to hear from you!

This is your chance to join a dynamic team that values collaboration, innovation, and growth. We’re passionate about delivering outstanding service to our customers—and we’re looking for someone just like you to help us make it happen.

Position Overview

As a Customer Service Representative, you’ll play a key role in keeping our operations running smoothly. From logging and processing new customer orders to ensuring deliveries happen on time, you’ll be the go-to person for making sure everything falls into place. You’ll stay connected with our customers, provide timely updates, and handle any challenges with a positive, solution-focused approach.

What You’ll Be Doing

• Logging and processing new customer orders
• Monitoring pick-up and delivery schedules to ensure on-time performance
• Confirming load deliveries and communicating any waiting times as they occur
• Troubleshooting delivery issues quickly and effectively
• Staying in touch with customers to provide updates and address questions
• Coordinating equipment availability and keeping everyone in the loop
• Supporting your team and jumping in where needed to keep things moving

What We’re Looking For

• Experience: 1+ years in a similar role
• Education: Degree or diploma in a related field (or equivalent experience)
• Communication: Strong verbal and written skills
• Leadership: Experience training and coaching operations staff is required
• Skills: Analytical mindset, great with problem-solving and organization
• Personality: Positive, professional, and able to handle multiple priorities at once
• Team Player: Works well with others and builds strong relationships

Why You’ll Love Working With Us

• A supportive team environment where your ideas matter
• Opportunities for growth and development
• A fast-paced, engaging role where no two days are the same
• Competitive compensation and benefits

Ready to take the next step in your career? Apply today and be part of a company that values your talent and ambition!

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
• Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Accommodation is available upon request for applicants and employees with disabilities.