Customer Service Associate

Vancouver, British Columbia Savers | Value Village

Posted today

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Job Description

**Job Title: Customer Service Associate**
**Pay: 17.85$-18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
6415 Victoria Dr Vancouver, BC V5P 3X5
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

New Westminster, British Columbia Savers | Value Village

Posted today

Job Viewed

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Job Description

**Job Title: Customer Service Associate**
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1135 Tanaka Court, Suite 110, New Westminster, BC V3M 0A6
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Langley, British Columbia Savers | Value Village

Posted today

Job Viewed

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Job Description

**Job Title: Customer Service Associate**
**Pay: 17.85-18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
20501 56th Ave, Langley, BC V3A 4H8
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Coquitlam, British Columbia Savers | Value Village

Posted today

Job Viewed

Tap Again To Close

Job Description

**Job Title: Customer Service Associate**
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
985 Nicola Ave, Port Coquitlam, BC V3B 8B2
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Surrey, British Columbia Savers | Value Village

Posted today

Job Viewed

Tap Again To Close

Job Description

**Job Title: Customer Service Associate**
**Pay: 17.40-18.34$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
6925 King George Blvd, Surrey, BC V3W 5A1
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Coquitlam, British Columbia Savers | Value Village

Posted today

Job Viewed

Tap Again To Close

Job Description

**Job Title: Customer Service Associate**
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1301 United Boulevard, Coquitlam, BC V3K 6V3
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Coquitlam, British Columbia Savers | Value Village

Posted today

Job Viewed

Tap Again To Close

Job Description

**Job Title: Customer Service Associate**
**Pay: 17.85 - 18.81$/hr**
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
2739 Barnett Highway, Coquitlam, BC V3E 1K9
This advertiser has chosen not to accept applicants from your region.
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Invoicer (Customer Service)

Burnaby, British Columbia Horizon Grocery + Wellness

Posted 1 day ago

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Job Description

Job Description

Job Description

JOB SUMMARY:
The Invoicer is responsible for invoicing the customer orders which have been filled that day, to accurately bill the customers. This will allow orders to be ready to send out promptly. Invoicers are also responsible for some order-entry and filing.

MAIN RESPONSIBILITIES:

Invoice Entry Requires:

  • Accuracy in noting changes to pick lists and confirming the correct quantities in the system.
  • Ability to sort out piece-count discrepancies and confirm the pickers piece count matches the BOL piece count.
  • Speed with data entry, to invoice orders in the most productive and accurate manner possible.
  • Being familiar with shipping companies’ areas of service and schedules, to facilitate safe, speedy and cost-efficient delivery of goods to customers.

Order Entry Requires:

  • Uploading email and fax orders into the system and handling EDI orders as required.

Shipping Requires:

  • Accuracy in completing bills of lading to ensure information for the carrier is complete.
  • Double checking bills of lading to ensure that all information is correct.

Other duties as required include:

  • Accurate filing.
  • Other clerical or computer duties as assigned.

QUALIFICATIONS + EXPECTATIONS:

  • One year of previous office experience.
  • Self-initiative and the ability to work without direct supervision
  • Strong problem solving and judgement skills.
  • Clear written communication.
  • Ability to assess when assistance is needed.
  • Excellent organizational skills.
  • High productivity and accuracy with processing large amounts of paperwork.
  • Intermediate keyboard and computer skills – Word, Excel, Outlook and the ability to learn new systems as needed.

COMPENSATION + WORKING CONDITIONS:

  • This is a part–time and permanent role (24 hours/week) with a starting hourly rate of $22.65.
  • There may be opportunities for additional shifts when vacation coverage is required.
  • The regular schedule is Sunday (9am-5pm), Monday (6pm-2am) and Thursday (6pm-2am).
  • 6% vacation accrual, and 3 weeks of vacation time after the first year of employment.
  • One Roving Stat (personal day) per year.
  • On-site parking.

PERKS + CULTURE:

Focus on Wellness:

  • EFAP immediately upon hire.
  • Generous paid time off (3 weeks’ vacation and personal day).
  • Paid sick time, including dependent sick time for those with children (up to 13 days per year).
  • Fitness + Well-being Subsidy
  • Discounted grocery and wellness products and lunch program.
  • On-site gym.
  • Dog friendly office.
  • Scent-free environment.

Focus on our Community:

  • Partnerships with Quest Food Exchange and The Downtown Eastside Women’s Centre.
  • Paid volunteer hours.

Focus on the Environment:

  • Transit Subsidy – up to 100%
  • Shuttle Service from/to 22nd SkyTrain station.
  • Cycling Subsidy
  • Indoor bike lock up area.
  • Recycling + Composting Program, including multiple zero-waste boxes.
  • Partnership with Urban Impact.

APPLICATION INFORMATION:
Please apply with your resume listing relevant experience. Must be located in the Lower Mainland and be able to commute to our location.

Horizon is an equal opportunity employer valuing diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, ancestry, colour, place of origin, gender, gender identity, age, religion, disability, family status, sexual orientation, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in any aspect of the application process, please contact the People + Culture department.



About Horizon Grocery + Wellness:

Horizon Grocery + Wellness is a leading distributor of organic and natural foods, household products, supplements, and natural personal care items, servicing thousands of locations across Western Canada. We thrive as a market leader via effective partnerships and primary relationships with our valued retailers and suppliers. We are a privately owned, 100% Canadian company with a 150,000 square foot Grocery facility and a 40,000 square foot Wellness facility located in south Burnaby, BC. Horizon Grocery + Wellness is the cornerstone of the Horizon Group, a privately held, Canadian-owned group of companies with distribution facilities servicing over 6000 customers across Canada.

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Surrey, British Columbia Associa

Posted 1 day ago

Job Viewed

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Job Description

Job Description

We at Associa, one of BC’s largest Property Management companies, are excited to welcome a Customer Service Representative to support our growing and diverse portfolio of strata clients.

This position plays a key role in assisting customers with any inquiries or issues they may have whether by phone, email, or in person. It requires a service-oriented mindset and a friendly, personable approach to each interaction.

This role is based in our Surrey Branch , ideal for individuals who are passionate about helping others and eager to build a career in customer service.

Job Duties and Responsibilities Duties include but are not limited to:

  • Coordinate with customers to resolve any billing inquiries, account verification, balances and other inquires with homeowner accounts. i.e. process for waiving fees/fines, charges to accounts, accounts number and or balance. Also answer basics questions regarding TownSq.
  • Act as the first point of contact for customers seeking help with products or technical issues over the phone, through email or office walk ins.
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Respond to assigned customer service email boxes within 24-48 hours
  • Other duties as assigned.

Requirements

  • High School diploma or GED required
  • 2–3 years of customer service or closely related experience
  • Tech-savvy – must be comfortable using Microsoft Office Suite including Teams, GoToMeeting, and Outlook
  • Proactive mindset – able to take initiative when handling calls and responding to emails
  • Friendly and approachable personality

Benefits

Competitive Salary & Comprehensive Benefits Package, including:

  • Paid Personal Days
  • Paid Sick days
  • Paid Vacation
  • Extended Heath and Dental
  • Benefits Plus
  • Certified "Great Place to Work" by employees 5 years in a row!

    If you have the skills to succeed in this position please send your resume today!

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Burnaby, British Columbia Handyman Connection of Metro Vancouver, BC

Posted 1 day ago

Job Viewed

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Job Description

Job Description

Job Description

Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.
We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Heres why we want you to work with us!
What You Will Receive

  • Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
  • Work during traditional business hours
  • Professional small office with a friendly touch
  • Excellent training and support
  • Business casual attire atmosphere
Responsibilities
  • Dedication to excellent customer service
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Experience handling projects to completion
  • Ability to multi-task in a high stress environment
Qualifications
  • Strong telephone and written communication skills.
  • Outgoing personality; enjoys working with people
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
  • (1+) years experience working in a Call Center or Customer Service Role preferred
  • Knowledge of home repair and light remodeling a plus
* Competitive wages with benefits and incentive plan available to qualified applicant. (16 - 20 /hr. + bonus on Sales / commission)

** Applicants with general knowledge of building materials and trades are highly encouraged to apply.

Please visit our website for more information:

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of !

This advertiser has chosen not to accept applicants from your region.
 

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