120 Director Of Operations jobs in Canada

Job Description

Job Description

Company Description

Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. 

Job Description

Director, Operations

As Director, Operations at Fairmont Palliser, you will be at the helm of a landmark hotel that’s shaped Calgary’s skyline and stories for over a century. Reporting directly to the General Manager, you will play a key role in driving excellence across departments, developing high-performing teams, and delivering elevated guest experiences that match the prestige of our brand. This is a career-defining opportunity for a hospitality leader who thrives in dynamic environments, builds strong teams, and isn’t afraid to roll up their sleeves to make the guest experience unforgettable.

• Lead with purpose. Support the General Manager in strategic hotel direction and stand in during their absence.
• Oversee operations. Drive success across Rooms, Food & Beverage, and Engineering by fostering collaboration, alignment, and innovation.
• Inspire and empower. Champion a culture where colleagues feel valued, engaged, and empowered to grow.
• Drive results. Oversee budgeting, forecasting, and financial performance to ensure operational excellence and profitability.
• Elevate the guest experience. Set and maintain the highest product and service standards to delight our guests at every touchpoint.
• Build high-performing teams. Lead recruitment, coaching, and development for department heads and rising leaders.
• Uphold the brand. Ensure all brand standards and service rituals are consistently delivered.

Qualifications

• 8+ years of hotel operations experience, including 3+ years in a senior leadership role overseeing multiple departments.
• Proven ability to manage budgets, forecast performance, and drive operational results.
• Post-secondary education in hospitality or business, or equivalent relevant experience.
• Proficient in hotel systems (e.g., Opera, Micros) and Microsoft Office tools.
• Experience leading and developing diverse teams, with a focus on inclusion, accountability, and engagement.
• Strong communication skills with the ability to influence, present, and provide clear direction.
• Comfortable leading through change in a fast-paced, guest-centric environment.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Learning Academy
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability program

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Job Description

Company Description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

#LI-Hybrid

Job Description

Reporting to the Executive Director, Head of Operations Solutions, you will:

• Act as an SME lead on projects that support strategy achievement by contributing to the redesign of new business models; streamlining processes and implementing sustainable business changes
• Scope and deliver operational excellence projects within agreed deadlines and budgets
• Facilitate engagements with clients through workshops to release capacity, increase operational efficiency, remove errors in operational functions
• Use recognized business / process modelling tools (e.g. BPMN 2.0 / UML), methodologies (e.g. Lean) to support project delivery
• Analyze & simplify complex ideas or proposals and build a range of meaningful recommendations
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Use data and insights to inform conclusions and support decision-making.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Coach and mentor team members on operational excellence methodologies and practices
• Utilize your skills in the areas of structured problem solving, business analysis, analytics, design thinking and lean process improvement to help our clients drive profitability and performance through their business operations
• Coordinating workshops and delivering formal and informal reports and presentation

#LI-Hybrid

Qualifications

You Have:

• 5+ years work experience in the Fund Administration industry
• A relevant primary or advanced degree e.g. business, engineering, MBA or equivalent
• Previous experience in delivery of effective process redesign projects using known methodologies
• A great understanding of core business operations or operational excellence in the funds industry
• Strong knowledge of business process design, improvement, and management (BPR, BPI, BPM) concepts and approaches.
• Experience of data capture and gap analysis – through a process, system and people focus, mapping out a clear picture of what needs to be done, adopting, and employing the most appropriate methodologies and approaches (e.g. data mining to identify issues and challenges with As-is processes) to identify issues and challenges
• Proven ability to effectively identify process improvement opportunities; creatively developing approaches for business problem solving and ability to evaluate the trade-offs between business value drivers and costs.
• Strong understanding of business and operational KPIs and metrics, that will facilitate change implementation and measure expected benefits

Preferred:

• Lean Six Sigma Certification (e.g. Green Belt, Black Belt)
• Agile design experience/ certification preferred

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

Job Description

Job Description

Company Description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

#LI-Hybrid

Job Description

Reporting to the Executive Director, Head of Operations Solutions, you will:

• Act as an SME lead on projects that support strategy achievement by contributing to the redesign of new business models; streamlining processes and implementing sustainable business changes
• Scope and deliver operational excellence projects within agreed deadlines and budgets
• Facilitate engagements with clients through workshops to release capacity, increase operational efficiency, remove errors in operational functions
• Use recognized business / process modelling tools (e.g. BPMN 2.0 / UML), methodologies (e.g. Lean) to support project delivery
• Analyze & simplify complex ideas or proposals and build a range of meaningful recommendations
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Use data and insights to inform conclusions and support decision-making.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Coach and mentor team members on operational excellence methodologies and practices
• Utilize your skills in the areas of structured problem solving, business analysis, analytics, design thinking and lean process improvement to help our clients drive profitability and performance through their business operations
• Coordinating workshops and delivering formal and informal reports and presentation

#LI-Hybrid

Qualifications

You Have:

• 5+ years work experience in the Fund Administration industry
• A relevant primary or advanced degree e.g. business, engineering, MBA or equivalent
• Previous experience in delivery of effective process redesign projects using known methodologies
• A great understanding of core business operations or operational excellence in the funds industry
• Strong knowledge of business process design, improvement, and management (BPR, BPI, BPM) concepts and approaches.
• Experience of data capture and gap analysis – through a process, system and people focus, mapping out a clear picture of what needs to be done, adopting, and employing the most appropriate methodologies and approaches (e.g. data mining to identify issues and challenges with As-is processes) to identify issues and challenges
• Proven ability to effectively identify process improvement opportunities; creatively developing approaches for business problem solving and ability to evaluate the trade-offs between business value drivers and costs.
• Strong understanding of business and operational KPIs and metrics, that will facilitate change implementation and measure expected benefits

Preferred:

• Lean Six Sigma Certification (e.g. Green Belt, Black Belt)
• Agile design experience/ certification preferred

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

**Company Description:**

Launched in 1998 with nothing more than a used Caterpillar dozer and an entrepreneurial spirit, Bouchier has grown to be a leading provider of integrated site services to the Athabasca Oil Sands region.

From our head office in Fort McKay, Alberta, the company now employs more than 1200 dedicated team members and commands a fleet of over 425 pieces of equipment.

With a strong belief in doing the right things in the right way, Bouchier is now one of the largest companies owned and operated by Indigenous peoples in the area providing contracting, construction, and general site services.

**Position Summary:**

Position: Director of Operations (DO) -CNRL Horizon & CNUL Albian

Type: Full Time

Location: Head Office at Fort Mckay Incubator Park

Schedule: 4 days on / 3 days off

*Note: Work area is located in the Wood Buffalo Region, local candidates are preferred*

**Compensation Details:**

- Paid bi-weekly upon start date
- Health & Dental and Long-Term Disability Benefits– eligible after 3 months of continuous service
- RPP (Registered Pension Plan) with company matching.
- Employer paid Employee Assistance Program



**Other Incentives:**

- Progression and development opportunities
- Safety Recognition
- Years of Service Recognition
- Company support for recertification of required tickets
- Bouchier welcome gift and company swag



**Role Summary:**

Sustain excellent customer relationships with senior client team members as well as sound commercial/supplier management skills and entrepreneurial spirit. Work closely with customer and Bouchier teams to positively contribute to the strategic directions, performance, growth and profitability of the business.

Drive, lead, motivate and support the Bouchier teams within the respective assets, communicate and lead operational performance and operational excellence (safety, cost, schedule, analysis, and quality) focusing on a safe work environment and upholding the Bouchier culture.

**Primary Responsibilities:**

- Promote and lead Operational Excellence (Safety, Performance, Quality and Cost).
- Champion Bouchier Safety Culture.
- Lead the operational teams in a consistent delivery of operational solutions across customer portfolio.
- Manage and direct all contracts within portfolio.
- Deliver and oversee P&L reports.
- Promote continuous improvement and opportunity identification.
- Contribute and steward to the annual Operating Budget and Integrated Operations Plan.
- Optimize utilization of Bouchier resources in conjunction with the maintenance team.
- Lead technical review of documents during the bid process.
- Ensure process compliance.
- Clarify objectives, manage performance and work to develop skills within the teams.
- Lead site managers to integrate performance metrics for existing contracts.
- Lead teams to identify profitability opportunities and risks.
- Work closely with clients to ensure strong viable relationships exist.
- Ensure direct reports understand the business strategy and customer requirements.
- Communicate and model Bouchier mission, vision, and values.
- Motivate and influence all staff across organization.
- Act as a conduit between office and field, supporting both.



**Education & Experience:**

- Bachelor’s degree in business or engineering, or a certification in project management; an equivalent combination of training and experience will be considered.
- Minimum of 10 years experience in leadership in the Oil and Gas Field Services.
- Minimum 5 years Management Experience in the civil, facilities or oil sands industry.
- Class 5 Driver’s License.
- Experience in contractor coordination in a Civil construction and Facility services environment.
- Strong understanding of Operational Excellence related to Facilities and Civil efforts.
- Must have experience working with trades related to Facilities and Civil.
- Excellent computer skills using Microsoft Word, Excel, PowerPoint.
- Strong communication skills verbal and written.
- Ability to produce timely, high-quality documentation and analytics.
- Proven teamwork environment skills.
- Applicants must have the ability to speak, read and write fluently in English.
- Experience with portfolio management and P&L (Profit & Loss) performance.



**APPLICATION DEADLINE**: Until suitable candidate is found. Typically, our postings stay open for 2 weeks.

Please follow us on Facebook at would like to thank all applicants who apply to our postings. Please note that only those selected for interviews will be contacted directly. No phone calls please.

Job Description

Job Description

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

The Director of Institutional Operations will oversee the operational infrastructure supporting institutional investment strategies, ensuring scalable, efficient, and risk-managed processes. This individual will play a critical role in leading day-to-day operational functions, managing vendor relationships, supporting client servicing, and driving process improvement initiatives across trade operations, performance reporting, compliance oversight, and investment support functions.

WHAT YOU WILL DO

• Lead and oversee institutional operations including trade support, settlements, corporate actions, cash management, reconciliations, performance and client reporting.
• Collaborate closely with portfolio management, risk, legal, compliance, and client service teams to ensure seamless delivery of institutional mandates.
• Ensure timely and accurate data flows across systems to support front, middle, and back-office functions.
• Manage relationships with custodians, third-party administrators, and technology providers, ensuring service-level agreements are met and issues are resolved efficiently.
• Support the launch of new investment products and institutional mandates by coordinating operational readiness and cross-functional integration.
• Develop and implement policies, procedures, and controls to ensure regulatory compliance (e.g., OSFI, IIROC, NI 31-103) and mitigate operational risk.
• Provide leadership and mentoring to a team of operations professionals; drive a culture of accountability, continuous improvement, and operational excellence.
• Represent the firm in due diligence meetings with institutional clients and consultants, as needed.
• Lead or contribute to strategic projects including automation initiatives, system upgrades, and data governance programs.

WHAT YOU WILL BRING

• Strong preference to those with EMD registration or qualification to easily attain
• Bachelor's degree in Finance, Business Administration, or related field; MBA, CFA, or CPA considered an asset.
• 10+ years of experience in institutional operations within asset management or investment management firms.
• Deep knowledge of capital markets instruments (equities, fixed income, derivatives, FX) and post-trade processes.
• Strong understanding of Canadian regulatory environment for asset managers and institutional clients.
• Proven experience managing teams and vendor relationships in a high-performance environment.
• Proficiency with portfolio management systems (e.g., SimCorp, Bloomberg AIM, Eagle, Charles River) and reporting platforms.
• Strong project management and change management capabilities; experience leading cross-functional initiatives.
• Excellent communication and interpersonal skills with a client-first mindset.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.

Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced Group Benefits
• Parental Leave Top–Up Program
• Fitness Membership Discounts
• Paid Volunteer Day

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at , or call ext. 4747.

Job Description

Job Description

Are you passionate about beauty and wellness products? We are partnering with a privately held organization in the beauty, wellness, and bath industry that is seeking a Director of Supply Chain and Operations to join their team. In this role, you will oversee the entire North American supply chain, ensuring seamless operations to support their growing business

As a member of the senior leadership team, this role will oversee the organization’s purchasing, logistics, warehousing, and customer service functions. Key areas of focus include end-to-end supply chain management, cross-border trade and compliance, retailer support, operational leadership, procurement, and customer service excellence.

Position Summary:

We are seeking a strategic and results-driven Director of Operations to oversee the entire North American supply chain , with full ownership from international sourcing through to final delivery. Based in Toronto and reporting directly to the President , this role will lead purchasing , logistics , warehousing , and customer service — ensuring seamless operations that support major retailers across Canada and the U.S. This position requires strong collaboration with our China office for inbound freight , as well as direct oversight of domestic outbound freight . A solid understanding of cross-border regulations , tariffs , and duty management is critical. Experience working with major Canadian and U.S. retailers is essential.

Key Responsibilities:

End-to-End Supply Chain Ownership:

• Own and manage the full North American supply chain, from international sourcing to final delivery to retailers .
• Coordinate closely with our China office to manage inbound freight , shipping schedules, container consolidation, and import timelines.
• Oversee domestic outbound freight operations across Canada and the U.S., ensuring timely, cost-effective delivery and compliance with routing guides.

Cross-Border Trade & Compliance:

• Manage cross-border logistics between the U.S. and Canada, including customs documentation, broker management, and delivery coordination.
• Maintain deep understanding of tariff classifications , duty rates , and import/export regulations in both countries.
• Proactively manage risks and identify cost-saving opportunities related to duties and trade agreements.

Retailer Support & Operational Leadership:

• Serve as the operations point of contact for internal and external teams supporting major Canadian and U.S. retailers.
• Ensure all outbound operations meet retail compliance standards including EDI, labeling, ASN, and delivery window requirements.

Warehouse & 3PL Oversight:

• Oversee performance and operations at our Mississauga warehouse and 3PLs in Buffalo, NY and Los Angeles, CA .
• Ensure effective coordination across all sites with focus on cost, accuracy, and service level performance.

Purchasing & Procurement:

• Lead the purchasing function across North America, ensuring alignment with demand forecasts and retail requirements.
• Work with suppliers and logistics partners to optimize lead times, cost structures, and fill rates.

Customer Service Oversight:

• Manage the customer service team to ensure responsive and professional support to retail accounts across North America.
• Develop KPIs for case resolution times, service levels, and retailer satisfaction.

Process Improvement & Reporting:

• Drive continuous improvement initiatives and operational best practices across departments.
• Implement metrics and dashboards for logistics, warehousing, customer service, and procurement performance.

Budget & Cost Control:

• Manage annual budgets for supply chain operations and drive cost efficiencies through contract negotiation and freight optimization.

Qualifications:

• Bachelor’s degree in Supply Chain, Business, Operations, or related field (MBA preferred).
• 8–10+ years of senior operations and supply chain leadership experience , including inbound, outbound, and warehousing.
• Proven experience supporting major Canadian and U.S. retailers (e.g., Walmart, Shoppers Drug Mart, Target, 5Below, Ross, Burlington, Amazon).
• Strong understanding of cross-border logistics , including Canadian and U.S. customs processes, tariffs, and duties .
• Hands-on experience with international freight (particularly Asia/China), 3PL oversight, and North American distribution networks.
• Proficiency with ERP, WMS, CRM, and EDI systems – experience in Oracle JDE would be highly beneficial
• Strong leadership, communication, negotiation, and vendor management skills.
• Ability to travel occasionally within North America and internationally as needed.

What We Offer:

• Competitive salary and annual performance bonus
• Comprehensive benefits (health, dental, vision)
• RRSP matching
• Hybrid work model based in Toronto
• High-impact leadership role within a growing North American business
• A fast-paced, collaborative, and entrepreneurial team environment

• Bachelor’s degree in Supply Chain, Business, Operations, or a related field; MBA preferred.
• 8+ years of senior leadership experience in operations and supply chain management, with expertise in inbound, outbound, and warehousing functions.
• Proven track record supporting major Canadian and U.S. retailers, including Walmart, Shoppers Drug Mart, Target, Five Below, Ross, Burlington, and Amazon.
• Deep understanding of cross-border logistics, encompassing Canadian and U.S. customs procedures, tariffs, and duties.
• Extensive hands-on experience with international freight forwarding (particularly Asia/China), 3PL management, and North American distribution networks.
• Proficient in ERP, WMS, CRM, and EDI systems; experience with Oracle JDE is a strong asset.
• Exceptional leadership, communication, negotiation, and vendor management skills.
• Willingness and ability to travel within North America and internationally as required

Job Description

Job Description

Salary:

Company Description:

Launched in 1998 with nothing more than a used Caterpillar dozer and an entrepreneurial spirit, Bouchier has grown to be a leading provider of integrated site services to the Athabasca Oil Sands region.

From our head office in Fort McKay, Alberta, the company now employs more than 1200 dedicated team members and commands a fleet of over 425 pieces of equipment.

With a strong belief in doing the right things in the right way, Bouchier is now one of the largest companies owned and operated by Indigenous peoples in the area providing contracting, construction, and general site services.

Position Summary:

Position: Director of Operations (DO) -CNRL Horizon & CNUL Albian

Type: Full Time

Location: Head Office at Fort Mckay Incubator Park

Schedule: 4 days on / 3 days off

Note: Work area is located in the Wood Buffalo Region, local candidates are preferred

Compensation Details:

• Paid bi-weekly upon start date
• Health & Dental and Long-Term Disability Benefits eligible after 3 months of continuous service
• RPP (Registered Pension Plan) with company matching.
• Employer paid Employee Assistance Program

Other Incentives:

• Progression and development opportunities
• Safety Recognition
• Years of Service Recognition
• Company support for recertification of required tickets
• Bouchier welcome gift and company swag

Role Summary:

Sustain excellent customer relationships with senior client team members as well as sound commercial/supplier management skills and entrepreneurial spirit. Work closely with customer and Bouchier teams to positively contribute to the strategic directions, performance, growth and profitability of the business.

Drive, lead, motivate and support the Bouchier teams within the respective assets, communicate and lead operational performance and operational excellence (safety, cost, schedule, analysis, and quality) focusing on a safe work environment and upholding the Bouchier culture.

Primary Responsibilities:

• Promote and lead Operational Excellence (Safety, Performance, Quality and Cost).
• Champion Bouchier Safety Culture.
• Lead the operational teams in a consistent delivery of operational solutions across customer portfolio.
• Manage and direct all contracts within portfolio.
• Deliver and oversee P&L reports.
• Promote continuous improvement and opportunity identification.
• Contribute and steward to the annual Operating Budget and Integrated Operations Plan.
• Optimize utilization of Bouchier resources in conjunction with the maintenance team.
• Lead technical review of documents during the bid process.
• Ensure process compliance.
• Clarify objectives, manage performance and work to develop skills within the teams.
• Lead site managers to integrate performance metrics for existing contracts.
• Lead teams to identify profitability opportunities and risks.
• Work closely with clients to ensure strong viable relationships exist.
• Ensure direct reports understand the business strategy and customer requirements.
• Communicate and model Bouchier mission, vision, and values.
• Motivate and influence all staff across organization.
• Act as a conduit between office and field, supporting both.

Education & Experience:

• Bachelors degree in business or engineering, or a certification in project management; an equivalent combination of training and experience will be considered.
• Minimum of 10 years experience in leadership in the Oil and Gas Field Services.
• Minimum 5 years Management Experience in the civil, facilities or oil sands industry.
• Class 5 Drivers License.
• Experience in contractor coordination in a Civil construction and Facility services environment.
• Strong understanding of Operational Excellence related to Facilities and Civil efforts.
• Must have experience working with trades related to Facilities and Civil.
• Excellent computer skills using Microsoft Word, Excel, PowerPoint.
• Strong communication skills verbal and written.
• Ability to produce timely, high-quality documentation and analytics.
• Proven teamwork environment skills.
• Applicants must have the ability to speak, read and write fluently in English.
• Experience with portfolio management and P&L (Profit & Loss) performance.

APPLICATION DEADLINE:Until suitable candidate is found. Typically, our postings stay open for 2 weeks.

Please follow us on Facebook at

Bouchier would like to thank all applicants who apply to our postings. Please note that only those selected for interviews will be contacted directly. No phone calls please.

Job Description

Job Description

Salary:

Ready to lead transformative marketing at the forefront of AI innovation? As Amiis Director of Marketing Operations, you will deftly merge powerful storytelling with precise performance marketing. Your confident leadership will inspire our incredible in-house marketing and communications team. This is more than a roleits a mission to help fuel Canadas economy through AI literacy and commercialization, while driving awareness of Amiis role as a global AI leader.

- Marlene McNaughton, Chief Revenue Officer

About the Role

Reporting to the Chief Revenue Officer (CRO), the Director of Marketing Operations leads the development and execution of product and brand marketing strategies, ensuring alignment with organizational goals. This position collaborates with the CRO to establish frameworks, strategies, and diverse plans that drive the Marketing & Communications teams success. In addition to overseeing marketing operations, the Director of Marketing Operations plays a hands-on role in executing key marketing tactics, ensuring seamless delivery across all initiatives. The position is key to optimizing processes, managing resources, and ensuring the team's accountability in achieving high-impact results.

The position focuses on achieving excellence in three main accountabilities:

• Marketing Operations & Execution: Supports the strategic planning and leads the execution of all marketing operations, ensuring the efficient management of product marketing, brand initiatives, automation tools, and cross-functional collaboration to drive results and optimize performance.
• Marketing Expertise: Serve as a trusted advisor and expert in marketing, providing strategic guidance for the Marketing and Communications team.
• People Leadership: Foster team development, while strategically managing structure, performance and standards.

Required Skills / Expertise

Key Responsibilities:

Marketing Operations & Execution

• Develops, owns, and executes marketing operations, product marketing, and brand management strategies that align with organizational goals
• Leads and optimizes marketing automation processes to drive efficient, data-driven campaigns, ensuring CRM data accuracy, seamless execution of automated workflows, and strategic adoption of new marketing technologies
• Understands and manages data flows between MarTech tools and the broader organization
• Develops and deploys customer journeys and campaigns at all lifecycle stages, ensuring tailored messaging and engagement strategies
• Proactively communicates insights and results from marketing initiatives to internal stakeholders, fostering transparency and data-driven decision-making
• Works collaboratively with cross-functional teams to derive insights that support business growth and management
• Documents and creates roadmaps for marketing automation standard operating procedures, current and future testing and experimentation, and insights on campaigns, journeys, and promotions
• Delegates tasks effectively to team members of the Marketing & Communications team, ensuring accountability and high-quality execution of marketing initiatives

Marketing Expertise

• Offers expert advice on marketing strategies, helping the Marketing & Communications team align their efforts with organizational goals
• Analyzes market trends, competitive landscapes, and client insights to inform product positioning and marketing strategies
• Establishes and shares best practices in marketing, ensuring the team is equipped with the latest industry standards and methodologies
• Collaborates with cross-functional teams to develop and execute go-to-market strategies for new product launches
• Assesses the effectiveness of marketing campaigns, providing insights and recommendations for continuous improvement
• Organizes and leads workshops or training sessions on marketing concepts, tools, and techniques for the Marketing & Communications team
• Works with the content team to develop marketing materials that effectively communicate product value propositions and key messages
• Builds strong relationships with internal stakeholders, ensuring alignment and support for marketing initiatives
• Stays informed about industry trends, innovations, and best practices in product marketing, sharing insights with the team to maintain a competitive edge

People Leadership

• Acts as a functional supervisor for all assigned headcount, reviewing and revising their work while managing approvals
• Fosters a creative environment where learning is constant, collaboration is key, ideas are heard and mistakes are lessons and not failures
• Mentors, coaches and guides team members to reach their full potential and professional development goals
• Encourages and maintains a problem-solving approach to work while acting as a coach and collaborator
  
• Functions as the definitive point of escalation for addressing challenges and facilitating the resolution of problems
• Conducts performance reviews for direct reports and quarterly OKR planning sessions

Qualifications:

• Post Secondary Degree in Marketing, Public Relations, Journalism, or related field
• 10+ years experience in progressively responsible marketing positions, 5+ years in a leadership capacity
• 3+ years of budgeting processes and data management experience
• Proven experience working with a variety of MarTech tools including a CRM (Hubspot preferred), e-commerce, email marketing, and marketing automation
• Demonstrable experience in discovering and executing within multiple communications channels to drive business metrics and growth
• Proficient knowledge of marketing best practices
• Experience working within a technology-focused organization (nice to have)

Knowledge, Skills and Abilities (KSA):

• Successfully manages multiple competing priorities in a fast-paced environment
• Works independently and makes informed decisions through a collaborative lens
• Demonstrates strong interpersonal communication skills, both verbal and written
• Establishes credibility while influencing team members to achieve common goals
• Identifies the needs of stakeholders and creates/drives new solutions
• Skilled in identifying knowledge gaps and prioritizing learning effectively
• Leads with resilience, maintaining team performance through challenges and change
  
  

What you'll love about us

• A professional yet casual work environment that encourages the growth and development of your skills
• Participate in professional development activities
• Gain access to the Amii community and events
• A chance to learn from amazing teammates who support one another to succeed
• Competitive compensation, including paid time off and flexible health benefits
• A modern office located in downtown Edmonton, Alberta

About Amii

One of Canadas three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the worlds top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

How to Apply

If this sounds like the opportunity you've been waiting for, please dont wait for the closing August 27, 2025 to apply - were excited to add a new member to the Amii team for this role, and the posting may come down sooner than the closing date if we find the right candidate before the posting closes! When sending your application, please send your resume and cover letter indicating why you think you'd be a fit for Amii. In your cover letter, please include one professional accomplishment you are most proud of and why.

Applicants must be legally eligible to work in Canada at the time of application.

Amii is an equal opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and wont be used in the selection process.