5,513 Tim Hortons jobs in Canada
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Tim Hortons Baker
Posted today
Job Viewed
Job Description
Job Description
We are SSP The Food Travel Experts.
We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of travellers.
Become a vital part of our SSP family!
We are looking for a Team Player with a bold, fun and friendly personality to deliver an impactful and memorable experience to all our customers, someone who prefers keeping busy, achieving results and high standards, and be able to use their own initiative.
If this sounds like you, we are ready to welcome you as a part of our fantastic team!
Airport only: Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.
Fancy finding out more? Apply now!
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
Tim Hortons Cashier
Posted today
Job Viewed
Job Description
- $17.85 per hour + Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
- Comprehensive Medical, Dental, and Prescription Benefits for Full-Time Employees
Join our Tim Hortons team at Kelowna International Airport as a Cashier and deliver fast, friendly service to travelers on the go!
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
- Greet guests in a courteous and friendly manner
- Process orders and enter them accurately into the POS system
- Receive payment from the customer and process change
- Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
- Complete opening, on-going, and closing checklists as required
- Return all items used during your shift to the proper place, clean and organize all work and storage areas (including all coolers and refrigerators), empty and re-line all trash containers
- Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
- Minimum six months experience working in food service environment preferred.
- High school diploma preferred.
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
- Experience in dealing with problems involving customer service.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
- Ability to stand and work in confined spaces for long period of time.
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
Tim Hortons Cashier
Posted today
Job Viewed
Job Description
- $17.85 per hour + Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
- Comprehensive Medical, Dental, and Prescription Benefits for Full-Time Employees
Join our Tim Hortons team at Kelowna International Airport as a Cashier and deliver fast, friendly service to travelers on the go!
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
- Greet guests in a courteous and friendly manner
- Process orders and enter them accurately into the POS system
- Receive payment from the customer and process change
- Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
- Complete opening, on-going, and closing checklists as required
- Return all items used during your shift to the proper place, clean and organize all work and storage areas (including all coolers and refrigerators), empty and re-line all trash containers
- Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
- Minimum six months experience working in food service environment preferred.
- High school diploma preferred.
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
- Experience in dealing with problems involving customer service.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
- Ability to stand and work in confined spaces for long period of time.
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
.Tim Hortons Baker
Posted today
Job Viewed
Job Description
Job Description
We are SSP The Food Travel Experts.
We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of travellers.
Become a vital part of our SSP family!
We are looking for a Team Player with a bold, fun and friendly personality to deliver an impactful and memorable experience to all our customers, someone who prefers keeping busy, achieving results and high standards, and be able to use their own initiative.
If this sounds like you, we are ready to welcome you as a part of our fantastic team!
Airport only: Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.
Fancy finding out more? Apply now!
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
.Tim Hortons Baker
Posted 1 day ago
Job Viewed
Job Description
**Employment Status:** Full-Time
**Starting Hourly Rate:** $17,30 per hour
**Address:** 6880 Financial Drve Mississauga ON L5N 6V5
**New Hire Schedule:** M-F Day shifts, between 5:30am to 4:30pm, no weekends or nights.
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
**Why work with Restaurant Associates?** Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
# **Job Summary**
Prepares baked goods according to recipes and production specifications.
**Essential Duties and Responsibilities:**
- Bake breads, pies, cakes, cookies and other pastries as necessary per the provided production and catering sheets and assist in production planning to meet daily requirements.
- Ensure proper food preparation by utilizing approved recipes, following prescribed production standards and use of proper equipment.
- Assist with the completion of production records to include waste tracking, used/unused portions and product shortages and inform supervisor when supplies are low.
- Ensure proper presentation, food quality, portion control and maintenance of proper serving temperatures.
- Maintain sanitation and orderliness of all equipment, supplies and utensils within work area.
- Handle food items appropriately and with all safety regulations in mind during preparation and service.
- Clean equipment and workstation thoroughly before leaving the area for other assignments and keep display equipment clean and free of debris.
- Consistently exhibit the ability to keep up with peak production and service calmly, accurately and efficiently.
- Check to ensure that all food is presented, served and displayed per standards.
- Follow principles of sanitation and safety in handling food and equipment, ensuring corporate and OSHA safety standards are followed.
**Qualifications:**
Think you have what it takes to be one of our **Bakers**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Professional baking certificate from an accredited institution, or an equivalent combination of education and baking experience is an asset.
- Reliability and ability to work flexible hours.
- Strong communication and interpersonal skills.
- Ability to adhere to policies and procedures.
- Ability to work with initiative and with minimal supervision.
- Able to operate effectively as part of a team in a fast paced environment.
Physical ability to carry out the duties of the position.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.
Boulanger Tim Hortons
Posted 1 day ago
Job Viewed
Job Description
**Statut de l’emploi:** Temps plein
**Taux horaire de départ:** $17,30 par heure
**Adresse:** 6880 Financial Drve Mississauga ON L5N 6V5
**Horaire du nouvel associé:** Horaires de jour du lundi au vendredi, pas de week-end ni de nuit.
Vous ne connaissez peut-être pas notre nom, mais vous savez où nous sommes. C’est parce que Groupe Compass Canada fait partie d’une compagnie mondiale de services de restauration et de services de soutien, qui est le sixième employeur en importance au monde, avec 625 000 associés.
Vous nous trouverez dans des écoles, des collèges, des hôpitaux, des immeubles de bureaux, des résidences pour personnes âgées, des attractions touristiques, des sites sportifs, des camps éloignés, des installations militaires, etc. Nous sommes présents dans toutes les grandes villes, sur des sites de travail éloignés et ailleurs, faisant des affaires au Canada et dans plus de 50 pays où vous pouvez apprendre et progresser. Rejoignez-nous maintenant et mettez votre carrière en avant!
Imaginez-vous joindre une équipe qui est au sommet de son art. Venez travailler au restaurant des associés et apprenez de professionnels sur la façon de servir des milliers de visiteurs dans certains des établissements les plus réputés au monde. Grâce au travail que nous faisons, plus de 30 000 invités vivent une expérience agréable chaque jour. Apprendre. Croître. Servir. C’est une combinaison gagnante.
Préparation des produits de boulangerie selon les recettes et les spécifications de production. Tâches et responsabilités essentielles:
- Faire les pains, tartes, gâteaux, biscuits et autres produits de boulangerie au besoin selon la production demandée et les feuilles de service traiteur et assister à la planification de la production pour répondre aux exigences quotidiennes.
- S’assurer de la préparation adéquate des aliments par l’utilisation de recettes approuvées en suivant les normes de production prescrites et en se servant de l’équipement approprié.
- Aider à remplir les dossiers de production, y compris le suivi des déchets, les portions utilisées/non utilisées et les pénuries de produits et informer le superviseur lorsque les approvisionnements sont faibles.
- Assurer la présentation adéquate, la qualité des aliments, le contrôle des portions et le contrôle du service à des températures adéquates.
- Maintenir les normes d’hygiène et de propreté de tout l’équipement, des approvisionnements et des ustensiles à l’intérieur de la zone de travail.
- Manipuler les aliments de manière appropriée et conformément à tous les règlements de sécurité lors de la préparation et du service.
- Nettoyer l’équipement et le poste de travail en entier avant de quitter la zone pour d’autres affectations et garder l’équipement de présentation propre et exempt de débris.
- Démontrer constamment la capacité à exécuter calmement, précisément et efficacement un niveau élevé de production et de service.
- Vérifier que tous les aliments sont présentés et servis selon les normes.
- Adhérer aux principes d’hygiène et de sécurité dans la manutention des aliments et de l’équipement en s’assurant d’être conforme aux normes de sécurité de l’entreprise et de l’OSHA.
Qualifications:
Vous pensez être le candidat idéal pour devenir l’un de nos boulangers? Nous sommes engagés à embaucher la personne la plus talentueuse pour occuper ce poste. Voici comment nous saurons que vous réussirez bien dans ce poste:
- Le certificat en boulangerie/pâtisserie d’une institution accréditée ou la combinaison équivalente de formation et d’expérience en boulangerie/pâtisserie est un atout.
- Fiabilité et capacité à travailler selon un horaire flexible.
- Excellentes aptitudes en communications et compétences interpersonnelles.
- Capacité à adhérer aux politiques et procédures.
- Capacité à travailler avec un sens de l’initiative et un minimum de supervision.
- Capacité à opérer efficacement au sein d’une équipe dans un milieu dynamique.
Aptitudes physiques pour exécuter les tâches liées au poste."
Le Groupe Compass Canada est déterminé à former un main-d’œuvre et un milieu du travail diversifié représentant les communautés au sein desquelles nous exerçons nos activités. Nous encourageons à postuler et nous avons le plaisir de considérer tous les candidats qualifiés, sans égard à la race, la couleur, la citoyenneté, la religion, le sexe, l'état civil, l'orientation sexuelle, l'identité de genre, le statut d'autochtone, l'âge, ou les personnes nécessitant une solution d’adaptation.
Pour les demandes des solutions d’adaptation pendant le processus d’embauche, veuillez communiquer avec obtenir de plus amples renseignements.
Cashier, Tim Hortons
Posted 1 day ago
Job Viewed
Job Description
**Employment Status:** Full-Time
**Starting Hourly Rate:** $17.60 per hour
**Address:** 6880 Financial Drve Mississauga ON L5N 6V5
**New Hire Schedule:** Open M-F 5:30am - 4:30pm, no weekends
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
**Why work with Restaurant Associates?** Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.
# **Job Summary**
The **General Helper** will be responsible for preparing, presenting and serving meals, ensuring the quality of the food and overall presentation.
Now, if you were to come on board as one of our **General Helpers**, we’d ask you to do the following for us:
- Dispense food for next day of production and plate individual meals.
- Conduct work in accordance with safety standards.
- Store food in designated areas following wrapping, dating, food safety and rotation procedures.
- Perform general cleaning duties; remove trash and garbage to designated areas.
- Distribute supplies, utensils and portable equipment.
- Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
- Assure compliance with all sanitation and safety requirements.
- Ability to work in various workstations including meal distribution area (packaging).
- Willing to learn skid wrapping of finished product.
- Food preparation and cooking as needed
Think you have what it takes to be one of our **General Helpers**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- You must have a valid Food Handler Certificate or provincial equivalent
- Strong time management and organizational skills to be able to manage workload.
- Ability to work both independently and in team setting as required.
- Good command of English language, both verbal and written and ability to follow written and verbal instructions.
- Previous food service experience in healthcare, hotel, restaurant, or fast food is considered an asset.
- Physical ability to carry out the duties of the position. Minor heavy lifting may be involved (up to 40 lb.)
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact for further information.
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Tim Hortons Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.
Job DescriptionWHAT’S THE JOB? NO EVENINGS OR WEEKENDS
Reporting to the District Manager the Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant. This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. General Restaurant Manager, also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
Operational Leadership
- Oversee all day-to-day operations of the restaurant, ensuring efficient workflow, adherence to company standards, and a smooth guest experience.
- Manage opening and closing procedures, cash handling, inventory control, and compliance with food safety protocols.
- Ensure proper functioning and maintenance of restaurant equipment and facilities, reporting issues and coordinating repairs as necessary.
Team Management
- Lead, coach, and support all restaurant staff including Customer Service Team Members, Bakers, Shift Leaders, Shift Supervisors, and Shift Managers.
- Create and manage work schedules to ensure adequate staffing levels during peak and non-peak hours.
- Recruit, train, and onboard new team members while supporting the ongoing development of existing staff.
- Conduct performance evaluations, provide regular feedback, and implement corrective actions when necessary to uphold performance standards.
Customer Service Excellence
- Foster a guest-focused culture that ensures an exceptional and consistent customer experience.
- Handle escalated customer concerns or complaints with professionalism and a solutions-oriented mindset.
- Monitor speed of service, accuracy of orders, and overall guest satisfaction, making improvements where needed.
Financial Performance
- Achieve sales targets and manage controllable expenses such as labor, food cost, and supplies.
- Monitor daily, weekly, and monthly financial reports to identify opportunities for growth and operational improvement.
- Implement cost-control strategies without compromising service quality or brand standards.
Health & Safety Compliance
- Ensure all employees follow Tim Hortons’ health, safety, and cleanliness standards.
- Conduct regular audits and training to maintain a clean, safe, and compliant restaurant environment.
- Maintain required documentation for inspections and regulatory compliance.
Brand Standards & Culture
- Uphold and enforce Tim Hortons’ brand guidelines, service model, and operational excellence.
- Create a positive, inclusive, and respectful work environment that promotes team morale and employee retention.
- Represent the brand in the local community and build strong relationships with guests and vendors.
WHO ARE WE LOOKING FOR?
- High school diploma or GED (must be 18 years of age or older)
- Minimum of 1 year of experience in a food service management role
- ServSafe Manager Certification required
- Must be Tim Hortons Certified with in-depth knowledge of Tim Hortons products, standards, and operating procedures
- Proven ability to lead and motivate teams, delegate tasks effectively, and manage conflict with professionalism
- Strong organizational, problem-solving, and time management skills
- Action-oriented with a focus on achieving results and continuous improvement
- Excellent interpersonal and communication skills, including verbal, written, and active listening abilities
- Committed to upholding a respectful, team-oriented workplace environment
Additional Information
WHAT’S IN IT FOR YOU?
- Be part of an industry that's more important than ever!
- Employee Referral Program!
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.
#IND6
Tim Hortons - Baker
Posted today
Job Viewed
Job Description
Job Description
Company Description
WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.
Job DescriptionWHAT'S THE JOB?
We are hiring a Baker to work at our Tim Hortons located at the University of PEI. With no Drive-Through, we operate Monday-Friday; no evenings or weekends! This role will provide an exceptional experience, going above and beyond for our guests and creating a safe and fun working environment for our staff.
As a Baker , you will delight our clients by preparing and baking goods to the highest standards of Tim Hortons.
Your work will include:
- Preparing and baking goods
- Restocking pastry shelves and maintaining a sufficient and fresh supply of baked goods
- Ensuring consistent quality standard in over-all food preparation as per clients’ requirements including consideration to special dietary constraints
- Be able to get products from walk-in freezers, operate oven & decorate donuts and other products according to standards.
- Operate oven/egg cooker and prepare baked products as assigned (including muffins, donuts, breads, eggs, meats etc …)
- Prepare toppings, ingredients and required products for all baked good / food items.
- Complying with food hygiene regulations in accordance with Food Safety Act
- Complete Tim Horton training modules
- Cleaning, washing, and sanitizing equipment and over-all work areas
- Responsible for cash handling and cash register
- Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences
WHO ARE WE LOOKING FOR?
- Previous experience working in a Tim Horton's or another fast paced food service establishment
- Able to communicate well in written and verbal English
- Experience as a baker or other food preparation environment
- Experience as a cashier and cash handling
- Ability to lift up to 25 lbs; working in cold environments (ie fridge / freezer)
- FoodSafe Level I is a minimum. SafeCheck advanced food safety certification or HACCP certification is an asset.
Additional Information
WHAT’S IN IT FOR YOU?
- Be part of an industry that's more important than ever!
- Employee Referral Program!
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request
#IND1
Tim Hortons Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.
Job DescriptionWHAT’S THE JOB?
Reporting to the District Manager the Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant. This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. General Restaurant Manager, also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
Operational Leadership
- Oversee all day-to-day operations of the restaurant, ensuring efficient workflow, adherence to company standards, and a smooth guest experience.
- Manage opening and closing procedures, cash handling, inventory control, and compliance with food safety protocols.
- Ensure proper functioning and maintenance of restaurant equipment and facilities, reporting issues and coordinating repairs as necessary.
Team Management
- Lead, coach, and support all restaurant staff including Customer Service Team Members, Bakers, Shift Leaders, Shift Supervisors, and Shift Managers.
- Create and manage work schedules to ensure adequate staffing levels during peak and non-peak hours.
- Recruit, train, and onboard new team members while supporting the ongoing development of existing staff.
- Conduct performance evaluations, provide regular feedback, and implement corrective actions when necessary to uphold performance standards.
Customer Service Excellence
- Foster a guest-focused culture that ensures an exceptional and consistent customer experience.
- Handle escalated customer concerns or complaints with professionalism and a solutions-oriented mindset.
- Monitor speed of service, accuracy of orders, and overall guest satisfaction, making improvements where needed.
Financial Performance
- Achieve sales targets and manage controllable expenses such as labor, food cost, and supplies.
- Monitor daily, weekly, and monthly financial reports to identify opportunities for growth and operational improvement.
- Implement cost-control strategies without compromising service quality or brand standards.
Health & Safety Compliance
- Ensure all employees follow Tim Hortons’ health, safety, and cleanliness standards.
- Conduct regular audits and training to maintain a clean, safe, and compliant restaurant environment.
- Maintain required documentation for inspections and regulatory compliance.
Brand Standards & Culture
- Uphold and enforce Tim Hortons’ brand guidelines, service model, and operational excellence.
- Create a positive, inclusive, and respectful work environment that promotes team morale and employee retention.
- Represent the brand in the local community and build strong relationships with guests and vendors.
WHO ARE WE LOOKING FOR?
- High school diploma or GED (must be 18 years of age or older)
- Minimum of 1 year of experience in a food service management role
- ServSafe Manager Certification required
- Must be Tim Hortons Certified with in-depth knowledge of Tim Hortons products, standards, and operating procedures
- Proven ability to lead and motivate teams, delegate tasks effectively, and manage conflict with professionalism
- Strong organizational, problem-solving, and time management skills
- Action-oriented with a focus on achieving results and continuous improvement
- Excellent interpersonal and communication skills, including verbal, written, and active listening abilities
- Committed to upholding a respectful, team-oriented workplace environment
Additional Information
WHAT’S IN IT FOR YOU?
- Be part of an industry that's more important than ever!
- Employee Referral Program!
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.
#IND6