322 Business Systems jobs in Canada

Job Description

UnionWare is looking for client focused and driven Business Systems Analysts to join their team!

ABOUT UNIONWARE:

UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipeg’s vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, data-driven tools.

About the Role

We’re looking for a Business Systems Analyst to lead client-facing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating cross-functional teams to deliver high-quality solutions.

You’ll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fast-paced environment and enjoy solving real-world problems with technology, we’d love to hear from you.

Requirements

Key Responsibilities

• Lead small to large-scale client projects, from planning through execution
• Identify, assess, and document client business requirements
• Define clear scopes of work and translate them into detailed technical documentation
• Collaborate with Solutions Architects and Developers to design and validate solutions
• Review completed work to ensure alignment with client expectations
• Present solutions to stakeholders and support training plans for new clients
• Coordinate with Project Managers on timelines, scope, and status updates
• Partner with Data Migration Analysts to ensure successful data transitions
• Participating in Agile ceremonies including Sprint Planning and Retrospectives
• Contribute to the continuous improvement of business analysis standards
• Travel periodically across North America, Australia, and the UK

Qualifications

• Minimum 3 years of experience as a Business Analyst or in a similar client-facing technical role.
• Post-secondary education in Computer Science, Business Administration, or equivalent experience.
• Proven experience in:
• Professional Services delivery , including client engagement and solution implementation.
• Project Management , with a strong grasp of timelines, scoping, and cross-functional coordination.
• Systems Analysis , including requirement gathering, process mapping, and solution design.
• Systems Management , with an understanding of software lifecycle, deployment, and performance monitoring.
• Strong planning, problem-solving, and analytical skills.
• Familiarity with Agile, Scrum, and Kanban methodologies.

Skills & Attributes

• Strong technical background with the ability to conceptualize and design software solutions
• Excellent communication and client engagement skills
• Analytical mindset with a natural curiosity and desire to understand “why”
• Ability to quickly become a domain expert in new environments
• Strong decision-making, prioritization, and time management skills
• High attention to detail and commitment to quality
• Self-management, adaptability, creativity, and initiative
• Experience with AI tools for transcription, task management, and requirement generation is an asset

Ready to make an impact? Apply now and help us shape the future of client-driven software solutions.

#ValsoftG1

Job Description

THE OPPORTUNITY:

The Senior Business Analyst, is an integral team member of Atlantic’s Transformation Management Office responsible for leveraging technology to revolutionize our core capabilities to maximize business outcomes. This role will join a growing team that will contribute to the digital delivery portfolio within Atlantic. Our technology projects underpin Atlantic’s digital strategy, which is focused on systems, data, and automation.

As a Functional Lead, this role will be a lead and key facilitator within the project team and internal/external collaborators, leading business process development and automations, translating business needs to requirements, explaining technical concepts to non-technical users and acting as a bridge between the functional areas and the technical team.

Location: Scarborough, Ontario (currently hybrid)

RESPONSIBILITIES:

• Act as the Functional lead on key IT transformation projects from conception to implementation.
• Partner with Business Process Owners to lead business functional teams and project workstreams to ensure effective business transformation for all initiatives (roles, processes, organization) to drive the realization of identified business outcomes. Focus on process adoption, integration of new capabilities with ways of working, and drives associated systems usage. Ensure Business and IT is aware of key business changes and issues. Certify milestone and business outcomes accomplishments.
• Form strong, trust-based relationships with assigned business and functional leaders to ensure involvement and engagement in business / functional planning.
• Be involved and engaged proactively for consultation, challenge thinking, push back and escalate issues as needed, to be regarded as ‘Business IT Go-To’ person and Business strategic partner.
• Lead elicitation, analysis, validation, and documentation of business requirements and processes.
• Translate business requirements into a conceptual system design (including but not limited to business requirements document, high-level use cases, prototypes/mockups).
• Support the design, construction, and implementation phases by working closely with solution architects and/or 3rd. party systems integrators and reviewing design documents and ensuring requirements are met.
• Lead QA and testing strategy, creation of test plans and test cases to ensure requirements are met, coordinating, and supporting business functional teams and project workstreams on testing initiatives, and reviewing defects and working with teams to determine the priority of fix and/or manual work around.
• Lead change management and transition of projects to business-as-usual activities.
• Travel within North America will be required.

ROLE REQUIREMENTS:

• University Degree in Business, Information Technology, or related major.
• Certification in Business Analysis (CBAP, PBA).
• 10+ years’ experience leading ERP and ancillary technology implementations, preferably in Manufacturing.
• Experience in business analysis, including elicitation and management of business requirements.
• Extensive experience in business analysis, and implementing business process modelling and improvement, data modelling, prototyping, and systems integrations.
• Experience working with different delivery methodologies (i.e., Waterfall, Agile, SAFE), with a focus on agile and iterative value creation in a customer-centricity environment.
• Experience with CRM, ERP, MES, Supply Chain, and Financial Systems.
• Experience with Enterprise Architecture and Data Governance would be an asset.
• Ability to communicate fluently in French would be an asset.

COMPETENCIES:

Customer Focus - Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

Decision Quality - Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

Drive for Results - Achieves results within established timelines. Understands and demonstrates that intentions, activities and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up after finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

Leadership - The expectation of leadership is not reserved solely for only those who are in positions of authority, but from all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customer and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviors, competencies and values expected and inspire others to undertake challenging tasks and projects.

Teamwork - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are informed and involved where necessary. Is ready to “roll up their sleeves” as necessary.

Think and Act like an owner - Thinks and cares about the organization like an owner. Commits to and upholds organizational values, and core behaviors even under difficult circumstances. Demonstrates a strong sense of responsibility and dedication to the success of the organization. Takes appropriate risks, holds self and others accountable for measurable, high-quality, timely, and cost-effective results and openly raises a challenge even if others don’t.

Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. If you require accommodation, please contact

Job Description

Company Description

Spruce InfoTech, a leading IT firm, offers innovative and cost-effective solutions to help clients manage and transform their businesses. Our services are designed to guide companies of all sizes, from small businesses to Fortune 500 organizations, in maximizing their IT investment while reducing technology costs. Our team of experts has extensive technical knowledge in enterprise solutions, which helps organizations transform these solutions into a strategic asset that can drive new revenue and improve business operations.

Website

Salesforce Business Systems Analyst (BSA)

6+ Months

Location – GTA. 3-4 days / week in office

8 years’ experience

1. Significant Financial Services Cloud exp – 5 years
2. Capital Markets Banking Exp – 3-5 years
3. DevOps / Jira experience
4. Sales cloud to Financial Services Cloud migration (Salesforce) experience will be a big plus

Job Description

We are seeking a highly skilled and business-savvy Senior Business Analyst with deep expertise in capital markets and trading technology . You’ll play a critical role in delivering enterprise-scale initiatives that support trading and post-trade operations for a top-tier investment management firm. This is an exciting opportunity to collaborate directly with investment professionals, operations, and technology teams to deliver innovative and impactful solutions.
This is a contract position.

Project Overview
You will join the Public Market Technologies team within Trading Technology, acting as a lead business analyst on high-visibility initiatives. This role demands strong problem-solving skills, attention to detail, and a strategic mindset. You will gather and document complex business and technical requirements, translate them into actionable specifications, and partner with engineering and architecture teams to deliver scalable, high-performing solutions.

Key Responsibilities

• Lead the end-to-end business analysis process , from requirement gathering through to solution implementation, across trading and post-trade platforms.
• Facilitate workshops and stakeholder meetings to gather business, functional, and integration requirements.
• Document detailed system and data specifications aligned with business goals and technical capabilities.
• Collaborate with engineers, architects, and business SMEs to design and evaluate solution alternatives.
• Drive process improvement and innovation by identifying inefficiencies and proposing automation opportunities.
• Support the creation and validation of test plans and test cases alongside the engineering team.
• Translate complex outcomes of process design meetings into process documentation, including risk analysis and business continuity planning.
• Act as a liaison between business and technical teams to ensure shared understanding and alignment.
• Mentor junior business analysts and help drive priorities for critical deliverables.
• Operate effectively in an Agile environment using tools such as JIRA and Confluence .

• Bachelor’s degree or equivalent professional experience.
• 8+ years of hands-on experience as a Business Analyst in capital markets or the broader financial services sector.
• Proven ability to capture business and data integration requirements and translate them into technical specifications .
• Strong understanding of trading systems, investment workflows , and post-trade processes.
• Familiarity with relational databases and ability to work with data models and structures.
• Experience working directly with traders, investment professionals, and engineering teams .
• Excellent communication skills, with the ability to present technical and non-technical information to diverse audiences.
• Strong analytical and documentation skills with a proactive, detail-oriented mindset.
• Demonstrated success working in Agile/Scrum/Kanban environments.
• Able to work on-site in downtown Toronto Monday through Thursday .

• Scrum Master or Project Management certification .
• Experience designing or enhancing front-office trading platforms or order management systems (OMS) .
• Knowledge of regulatory and compliance considerations in trading environments.

Job Description

JOB DESCRIPTION

Reporting to the Manager of Information Technology & Business Systems. An integral part of our Client's Information Technology Department the Sr. Technical BSA will assist with the planning, organizing, and optimizing the overall operation of business systems. Responsible for technical, operational support and maintenance of critical business systems.

Ensure that business systems meet business objectives while maintaining accessible and reliable systems for internal customer use. The incumbent will monitor changes in industry trends, innovations and customer behaviors and identify potential impact and applicability to the company's strategic, market, sales and functional plans. The incumbent will develop recommendations and, once approved, will collaborate and support various team to design and implement process and enhancements within mission-critical business systems.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Senior Technical Business Systems Analyst are detailed below, but not limited to the following:

Planning

* Participate in the review of business processes that results in recommendations for productivity improvements through technology

* Risk mitigation and planning

* Work with stakeholders to eliminate redundant or ineffective business procedures

* Enhance the customer service experience

* Work with stakeholders to gain agreement on solutions

* Analyse data to quantify benefits and assess costs

* Participate in presentations and meetings with Senior Management

* Participate in the preparation of RFPs, bid proposals, contracts

* Work closely with the Manager, Information Technology & Business Systems to develop application architecture and underlying services to run enterprise business systems

* Research emerging practices/technology and participate in long-range planning for the development of business systems solutions, evaluating new deployment models and methodologies

Operations

* Develop and implement business systems projects that meet agreed business outcomes

* Communicate effectively with various stakeholders, setting clear expectations and explaining complex concepts with non-technical audiences

* Provide expert guidance with hands-on help where required to solve complex and challenging business problems to the satisfaction of key stakeholders

* Plan, develop and on‑time delivery of effective business solutions

* Coordinate and perform in-depth tests for modified and new systems, including end-user reviews and other post-implementation support

* Support the organization through the design and implementation of robust training

* Maintaining and upgrading existing systems as required

* Ensure the proper management and integrity of master data

* Identify and compile metrics from business systems used for data analysis and business improvements * Apply methods and techniques to ensure the security of applications and data

* Responsible for using problem-solving and analytical skills to support the design, implementation, and maintenance of solutions that support the extrusion production system.

* Support the business through the ongoing implementation, configuration, support and testing of Dynamics 365 Business Central ERP system * Design, deploy and maintain dashboards, ad-hoc reports, perform data analytics, and build data visualization solutions to meet business needs using Power BI or Crystal reporting

* Develop and maintain dashboards, reports and data visualizations in MS PowerBI

* Create standard operating procedures and train users on system functionality

Governance

* Collaborating with Business System Analysts, and IT team to resolve issue and ensuring solutions are viable and consistent

* Simultaneously manage multiple complex projects to ensure they meet the stated

* Deliver concise communication of Business Systems plans, goals, project direction and achievements

* Support through the development of documentation as appropriate

MINIMUM QUALIFICATIONS

Education/Experience

* Diploma or Degree in a technical discipline, Computer Science, Information systems management, or related field and/or equivalent combination of education

* 5+ years in a Technical Business Systems Analyst role or similar

* 5+ years of relevant experience, end user training, data analysis or data management, process improvement

* 5+ years of work experience with MS Power Platform (PowerBi, PowerApps, Power Automate)

* 5+ years Database management

* Systems literate, preference given to those with manufacturing, CRM, ERP system, BI & Analytics applications experience and knowledge

* Experience with software development methodologies - SDLC, agile, waterfall

* Experience maintaining master data & report management

* Ability to work with cross-functional teams

* Proven decision making skills that engage and add value

* Project management training and or certifications such as Agile SCRUM

* Change management certification would be an asset

Technical Skills/Competence

* 5+ years' IT experience with a focus on driving productivity through business systems and information architecture preferably within a manufacturing environment

* Working knowledge of data modelling and data visualization BI AI tools

* Advanced knowledge of building and maintaining reports and dashboards in Microsoft Power BI including DAX Queries

* 3 + years of experience working with the support, implementation and configuration of Microsoft Dynamics 365 Business Central or other ERP system

* Strong work experience writing/editing complex Crystal Reports and SQL queries

* Experience with SQL Server: SSRS, SSIS, SSAS

* Working technical knowledge of SQL languages

* Strong work experience with Power Platforms (MS SharePoint, MS Power Apps and MS Power Automate)

* Strong analytical, problem solving, organizational and time management skills

* Ability to learn and train on variety of software

* Previous experience developing and implementing successful business systems

* Excellent communication, customer service and presentation skills

* Ability to work independently and as part of the team

* Excellent understanding of IT service management

* Excellent understanding of change and release management procedures

* Ability to analyse, evaluate and define needs as well as to create and execute implementation test plans is essential

* Knowledge of budget management and vendor management

* Experience with API's and web services would be an asset

* Perform cleanse, map and transform data to support integration initiatives

Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law

Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.