35 Customer Service jobs in Guelph

Job Description

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

214 Silvercreek Pkwy N, Guelph, ON N1H 7P8

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Job Description

Position: Customer Service

Location : Trimaster Manufacturing - Onsite

Reports To Materials Manager

Summary

Customer Service serves as the point of contact for Trimaster Customers to place orders and follow up on outstanding orders. The Customer Service – will also support the balance of the department with managing Miscellaneous spend (MRO) and planning of purchases to support the manufacturing supply plan.

Job Responsibilities

• As the primary interface for the day to day operations with the TMI customer, receive new orders as well as provide updates to customer inquiries
• Monitor, Update and Acknowledge Customer electronic portals to support data exchange on existing orders including order confirmation based on feedback from the Master Scheduler
• Provide insights to upcoming forecast or volume changes to the business to support future planning
• Work with internal departments including Engineering, Quality, Materials and Operations to introduce new products to the organization as well as work to resolve outstanding supply concerns
• Facilitate monthly Forecast Meeting outlining the sales target and product mix for the next 3 months in detail as well as yearly budget performance
• Maintain customer services metrics (e.g. On Time Delivery)
• Respond to Customer Service calls
• Design and implement methods to gather and manage supply chain data
• Seek to improve all aspects of the materials department including planning and Customer service
• May perform other duties as assigned by management.

Requirements

• Professional communication skills are essential when interfacing with vendor and customers
• Exceptional ability to conceptualize large-picture projects and foresee challenge and needs to be addressed
• Reliable, attention to detail
• Strong work ethic ability to work independently
• Great communications skills
• Must be able to multi-task in a fast pace environment

Job Description

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

214 Silvercreek Pkwy N, Guelph, ON N1H 7P8

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Job Description

Customer Service Representative

Parrish and Heimbecker

Join our team that shares your Passion & Heart for Canadian agriculture! Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as a Customer Service Representative for our Milling division based in Cambridge, ON.

P&H Milling

P&H is the largest Canadian-owned milling company. The P&H Milling Group sources wheat from Western Canada, Ontario, Quebec, and Atlantic Canada to produce quality flour and cereal products. The lineup includes hard red spring wheat flour for breads and other bakery products, soft winter wheat flour for cakes and cookies, as well as semolina flour for pasta, organic flour, and atta flour for chappati. In our specialty milling operation in Saskatoon, we also mill pea fractions.

From its mills in Halifax, Nova Scotia; Montreal, Quebec; Acton, Hanover, and Cambridge, Ontario; Saskatoon, Saskatchewan; and Lethbridge, Alberta, the P&H Milling Group supplies flour to customers throughout Canada, the United States, the Caribbean, the Middle East, Iceland, and Pacific Rim countries.

Benefits

Parrish & Heimbecker Ltd has a people-first approach therefore, we offer many perks to our hard-working staff! Some of our benefits include:

• Learning and Development Programs
• Dental, Vision, and Extended Health Care
• Tuition Reimbursement
• Employee Assistance Program
• Paid Time Off
• RRSP Matching
• Wellness Program
• Company Events

Your Role

Reporting to the Customer Service Manager, the incumbent will mainly be responsible for ensuring a seamless experience for P&H Milling Group customers from start to finish.

Day to Day

• Processing customers’ orders.
• Resolving issues that arise with sales, production, invoicing and communicate with all affected parties.
• Arranging customer emergency deliveries and assisting production to prioritize deliveries.
• Generating reports and providing support to the Sales team.
• Liaising with collections staff and providing backup documents to ensure payments are received in a timely manner.
• Coordinating with Production, Quality Control, Accounts Receivable, Invoicing Clerks and other departments to ensure customer needs are met.

Does This Sound Like You?

• Minimum of 3 – 5 years of Customer Service experience is required.
• Post-secondary education in Office Administration or equivalent experience.
• Excellent communication skills.
• Exceptional customer service, interpersonal and teamwork skills
• Proficient computer skills, including Office 365 (Outlook, Word, Excel and Teams)
• Ability to multi-task and work in a fast-paced environment

Work and grow with a family-owned company.

Join our team with Purpose & History! P&H’s roots go back over 110 years. We have always been a Canadian, family-owned and managed agri-business that understands the qualities and conditions needed for meaningful growth. Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning. Like family, we support our staff to always do better.

With over 70 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain merchandising, flour milling, crop input distribution and animal feed production.

To apply and learn more visit us at

We thank all applicants, but only those selected for an interview will be contacted.

P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request.

Powered by JazzHR

vj94z8qX5C

**Job Title:** Bilingual Customer Support Representative
**Location:** Cambridge, ON (On-site)
**Job Type:** Permanent, Full-Time
**Hours:** Monday to Friday, 8:30 AM - 4:30 PM (5 days in office)
**Stat Holidays:** Required to work on a rotating schedule
Kelly Services is proud to be recruiting for a **permanent full-time** **_Bilingual (French/English) Customer Service Representative_** for our client, a prominent and reputable company in the water treatment industry, located in Cambridge, ON.
**Main Responsibilities Include:**
+ Handling inbound inquiries from customers via phone, chat, email, and walk-in.
+ Assisting with product selection, order placement, pricing, and delivery options.
+ Providing technical information and support on product lines.
+ Maintaining detailed and accurate records of customer interactions and transactions.
+ Collaborating with Regional Sales Managers and internal departments to resolve issues and meet customer needs.
**What You Bring:**
+ **Fluency in both French and English** (spoken and written) - is required.
+ 1-2 years of experience in a call centre or customer service role; experience in wholesale or retail plumbing is preferred.
+ **Trades-level know-how (refrigeration, HVAC, plumbing, automotive or appliances) is required.**
+ Strong computer literacy and comfort with various platforms; ERP software experience is a plus.
+ Proficiency in Microsoft Office, especially Excel.
+ Excellent verbal and written communication skills.
+ High attention to detail and strong data entry skills.
+ Ability to multitask and stay organized in a fast-paced environment.
+ Positive attitude and a strong team player mindset.
**What's in It for You:**
+ Competitive pay rate $26.00-$28.00/hour
+ Comprehensive benefits package including Health & Dental (cost-shared)
+ RRSP matching program
+ Paid vacation and personal days
+ Short-Term and Long-Term Disability Insurance
+ Life Insurance & AD&D, with optional coverage for you and your family
+ Opportunities for professional development and advancement
**Why Kelly®?**
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
**About Kelly®**
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
_Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance._
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a *customer service representative* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses

Qualifications:

* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#INDCACW

Job Type: Contract

Pay: From $27.35 per hour

Work Location: Remote

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a *customer service representative* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

* This is a full-time or part-time REMOTE position
* You’ll be able to choose which projects you want to work on
* You can work on your own schedule
* Projects are paid hourly, starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities:

* Come up with diverse conversations over a range of topics
* Write high-quality answers when given specific prompts
* Compare the performance of different AI models
* Research and fact-check AI responses

Qualifications:

* Fluent in English (native or bilingual level)
* A bachelor's degree (completed or in progress)
* Excellent writing and grammar skills
* Strong research and fact-checking skills to ensure accuracy and originality
* Previous experience as a Freelance Writer, Content Writer, Editor, Copywriter, Copy Editor, or those with experience in journalism and/or media is preferred but not required

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#INDCACW

Job Type: Contract

Pay: From $27.35 per hour

Work Location: Remote

Job Description

Job Description

Salary:

Who we are:

In 1996,Farmers Depotwas established within the GVF group of companies. Since then,Farmers Depothas grown to be a complete animal health and equipment supplier for livestock producers providing over two thousand quality animal health products at a competitive price with next day delivery, and product support.

Ours is a family business that cares about its employees and its community. We make sure that all our staff get what the best in class team members deserve: benefits, good wages, and respect. Whether through our charitable work, or our dedication to staff, GVF is committed to living out our principles and values.

The role:

Farmers Depot is looking to add an Animal Health Customer Service Specialist to join our team in Cambridge, ON. Were looking for a highly motivated and dedicated person to deliver an amazing experience to customers by helping to answer their questions and solve their problems over the phone, in person and online. If you enjoy building relationships, enhancing and delivering superior customer service and have an interest in farming, this job is for you!

This is a permanent full-time position based out of 455 Dobbie Drive, Cambridge, Ontario.Customer Service operates Monday to Friday, between the hours of 8:00am to 5:30pm. Expected hours per week are a minimum of 40 hours with flexibility to come in early or work late when projects require.

Customer service philosophy:

We serve as if we were farming with the customer, like their bottom line mattered just as much as our own. We must be easily reached by our customers and provide an enjoyable, convenient shopping experience that allows them to find the products they need quickly. Every interaction that a customer has with the Farmers Depot brand should be a positive one.

What you'll do:

• Answer phones, serve customers, receive, and process orders, answer customer questions, help troubleshoot and solve customer challenges over the phone, in person, via email and online.
• Pick orders from time to time in the warehouse for next day delivery if required.
• Deliver positive, outstanding, and friendly customer service.
• Build positive relationships and support the needs of swine, dairy, beef, poultry, sheep, and cash crop farmers.
• Learn everything there is to know about our products, its application and reason why the products are of benefit to the animals and the farm.
• Attend trade shows as needed.

Your background includes:

• Background in the farming or agriculture industry and a passion for animals
• 3+ years relevant experience delivering superior customer service
• A strong customer service mentality
• Excellent written and oral communication and interpersonal skills
• Highly developed problem-solving skills, organizational skills, and an ability to bring solutions to the customer
• Eager to learn, quick to learn, and very efficient
• Keen eye for detail and completing tasks with a high level of accuracy
• Ability to work independently and as a part of a team
• Good knowledge of Microsoft Office Word, Excel, PowerPoint, Outlook
• Experience working with Microsoft Dynamics GP is an asset

Why work with us:

• Extended health and dental benefits
• RRSP matching program
• Profit sharing bonus
• Donation matching program
• Store discount at Valley Feeds

Living our values:

• Passion: Serving customers innovatively and well.
• Humble Confidence: Confidently choosing to forgo our status, deploy our resources and use of influence for the good of others before ourselves.
• Integrity: Consistently honest while honouring commitments with our customers, co-workers and suppliers.
• Professional: Committed to excellence in the way we lead, serve and relate.
• Caring: With a servant heart, truly caring for customers and co-workers. Find satisfaction in assisting with others challenges and joy in witnessing their success.