172 Healthcare jobs in Ontario

**Client Care Coordinator**
**Location: Ottawa, ON**
**Alta Vista Animal Hospital ,** located in Ottawa, ON. **,** is currently welcoming a **Client** **Coordinator** to join our team. This is an exceptional, flexible **part-time** opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
+ Create a warm and welcoming environment for our patients and pet parents
+ Ability to answer a multiline phone system and track and book appointments effectively
+ Placing outbound calls to pet parents for follow-up and future appointment bookings
+ Respond and manage email correspondence; clients, referring veterinarians & internal office messages
+ Admitting and discharging pet patients
+ Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
+ Scheduling appointments
+ Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
+ General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
+ Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
+ Previous customer service or front desk experience in hospitality or retail is an asset!
+ No experience with animals, no problem, so long as you love animals!
**What VCA Canada Offers**
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: **_We have the right fit for you!_**
+ A caring culture of **_Wellness and Appreciation_** !
+ **RRSP Employer 5 % Match Program** - saving for your future just got easier!
+ Competitive wages and benefits
+ Flexible hours
+ Premium wage rate on voluntary overtime
+ Opportunity to apply for a veterinary technician scholarship (annual process)
+ Exceptional career development: there is room to grow here!
+ Annual uniform allowance
+ Customizable health benefits
+ Employee Assistance Program
+ Referral Bonus Rewards
+ Opportunities to give back in your community through VCA initiatives
+ Generous personal pet care discounts
+ And extra perks like shopping discounts and cool wellness apps!
**_About us:_** **_Alta Vista Animal Hospital_** _is located in_ _Ottawa, ON., and is a growing multidisciplinary hybrid hospital with Referral, Emergency, and General Practice services all under the same roof. Our board-certified specialists provide care in ophthalmology, car_ _diology, oncology, and Internal Medicine and have access to on-site MRI and CT diagnostics. With a dedicated staff of 160, including 30 veterinarians, we offer excellence in veterinary medicine because we are passionate about what we do! We are located at 2616

**Primary Job Posting Location:**
Burlington, Ontario Canada
**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Summary**
This position monitors the overall Quality System status of the distribution center. This position acts in compliance to drug, medical device, and local regulations. Ensures quality processes are maintained through the implementation of procedures, training, and regular inspections.
**Job Type** : **Full-Time / Temporary (** Target End Date **26/02/2026)**
**Workdays:** Monday to Friday (must be able to work ALL 5 days of the week)
**Shift Hours:** 8:30 AM - 5:00 PM (must be able to work a minimum of 40 hrs. per week).
**Shift Duration:** 8 hours a day (requires flexibility with Start and Finish time).
**Work Location:** 4071 NORTH SERVICE ROAD BURLINGTON, ON L7L 4X6 Canada.
**Hourly Wage** : 26.30
**Responsibilities:**
+ Ensures all staff is trained in their respective job functions, including GMP.
+ Writes and revises Standard Operating Procedures as required.
+ Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings. Coordinate or assist with corrective actions and preventative measures.
+ Communicates with clients and provides information during external audits
+ Liaises with Health Canada officials during regulatory audits.
+ Provides feedback and assistance to Customer/Client QA related questions and concerns.
+ Monitors the processes and systems within the Department to ensure regulatory compliance and effective operation.
+ Investigates discrepancies and problems, and advise the appropriate individuals of the findings.
+ Assists in development of pro-active strategies as a preemptive measure against potential future problems with systems or processes.
+ Completes NCR reports and change control requests and provide necessary follow-up.
+ Performs maintenance, support, and continuous improvements of Quality Systems.
+ QPIC designation duties.
**Qualifications:**
+ Pharmaceutical, healthcare or food industry experience - **Preferred**
+ Quality Assurance experience - **Preferred**
+ Bachelor's Degree in Science related field (or internationally comparable degree) required - **Preferred**
+ QPIC/AQPIC designation - **Preferred**
**Additional Information**
The last day to apply for this position is **September 1, 2025 (11:59 PM EST)**
**Applications must include an updated resume.**
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Laboratory Setting
**Job Description**
**Summary:**
Responsible for coordination and management of Lab Support activities. Work in collaboration with members of Laboratory Operations Department and other Departments as required. With an emphasis on internal customer service the role plays an essential function towards enabling the Laboratory Operations Department to provide an outstanding customer service experience.
**Essential Functions:**
+ Supervise, coach and develop 6-14 Lab Support staff in the performance of their duties.
+ Develop direct report team through goal setting, performance management with regular review i.e. 1 on1 meetings.
+ Supervise the daily activities for Lab Support, ensuring all activities are completed as required per site, regional or global Standard Operating Procedures (SOP's).
+ Ensure all Lab Support activities is completed to the highest quality standards.
+ Ensure activities follow Good Manufacturing Practices (GMP) with supporting documentation that is in accordance with ALCOA (Attributable, Legible, Contemporaneous, Original and Accurate).
+ Direct and manage Purchasing, Laboratory Kanban Systems, Glassware Washing, stock scientific glassware, restocking of lab supplies, Lab Systems, reference standards.
+ Direct and manage microbiology lab activities such as labelling and storing (in fridges or autoclaves), glassware washing and collecting, biohazardous waste disposal.
+ Ensure availability of AQPIC's.
+ Actively engage in continuous improvement for areas of responsibility, collaborating with other departments to identify and implement process efficiencies.
+ Influence and motivate staff to consistently meet deadlines set forth on the daily operational scheduling / huddle visual management boards
+ Support laboratory investigations and deviations, identifying root causes and enacting effective Corrective Action Preventative Actions to improve overall laboratory performance % Right First Time.
+ Ensure GMP Documentation are filed, scanned and organized.
+ Work with cross-functional teams' in production, quality assurance, regulatory, commercial, project management, etc. to support product campaigns.
+ Monitor and respond to internal and external customer requirements to ensure complete customer satisfaction.
+ Provide Manager with a daily recap for departmental awareness.
+ Participate in goal setting and conducts performance reviews for direct reports.
+ Promote a safe working environment, report potential hazards and ensure all direct reports follow Environmental Health and Safety procedures.
+ Select, develop and evaluate staff to ensure the efficient operation of the function. Work with and advises staff on administrative policies and procedures.
**REQUIRED QUALIFICATIONS**
**Education:**
Bachelor of Science in Chemistry or related science.
**Experience:**
Minimum 5 years' experience in quality control/analytical development within the pharmaceutical industry
Previous Supervision and/or leadership and training experience
**Equivalency** _:_
Equivalent combinations of education, training, and relevant work experience may be considered.
**Knowledge, Skills** **,** **and Abilities:**
Excellent understanding of quality and regulatory requirements in the pharmaceutical industry, including pharmaceutical GMPs. Excellent problem-solving skills and the ability to apply a logical approach to solving scientific problems. Excellent interpersonal and communication skills (both oral and written). Excellent presentation skills to present information to customers, clients, and other employees to provide guidance in scientific and regulatory issues. Demonstrated leadership skills. Ability to read, analyze, and interpret technical procedures and governmental regulations. Proficiency in Microsoft Word, Excel, Access, MS Project. Proficiency with the English language.
**Standards and Expectations:  **  
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP's and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.  Actively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner.  Consistently strives to improve skills and knowledge in related field.    
**Physical Requirements:**
Light physical effort and fatigue. Walks, sits or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator on occasionally.
**Disclaimer:**
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as a comprehensive statement of work, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully align with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Stantec's Buildings team is on a mission to become the world's leading integrated design practice. Our architects, engineers, interior designers, consultants, sustainability specialists, and technologists are passionate about the power of design. Our collaborative culture and our innovative, sustainable approach to projects help us create buildings that matter to our world. Together, we are enhancing the quality of life globally through design. Join us and design your place with Stantec.
Your Opportunity
We are seeking an experienced and highly skilled Senior Job Captain (Healthcare Sector) to join our dynamic architecture firm. The ideal candidate will have over 20+ years of experience in delivering complex, large-scale projects and leading multidisciplinary teams. This role requires a deep understanding of building codes, up-to-date building construction, and technology. The Senior Job Captain will be responsible for setting high standards for delivering high-quality deliverables and mentoring junior team members.
Your Key Responsibilities
- Project Leadership: Responsible for projects of high complexity and size, ensuring they meet the highest standards of quality and are completed on time and within budget.
- Team Management: Oversee and coordinate multidisciplinary teams, fostering a collaborative and productive work environment. Lead others in project team settings and design critiques.
- Mentorship: Provide guidance and mentorship to junior team members, helping them develop their skills and advance their careers.
- Quality Assurance: Set and maintain high standards for project deliverables, ensuring all work meets the firm's quality benchmarks.
- Technical Expertise: Stay current with building codes, construction methods, and technological advancements to ensure projects are compliant and utilize the latest innovations.
- Project Experience: Demonstrated experience working on large, complex hospitals, airports, civic/federal buildings, and other institutional buildings.
- BIM Utilization: Utilize BIM technologies in the development of three-dimensional models of buildings and their components.
- Stakeholder Communication: Present design or technical information with the Project Manager to stakeholders during early project phases. Develop building designs in accordance with cost parameters.
- System Evaluation: Evaluate and select building systems and materials. Coordinate building systems to ensure compatibility with the design intent.
- Sustainable Design: Implement sustainable design principles into the design and environment.
- Site Analysis: Analyze sites incorporating geotechnical, hydrological, environmental, social, economic, and contextual conditions.
- Documentation: Ensure that design intent is maintained through documentation and construction.
- Collaboration: Work with a Construction Manager/General Contractor and in a Joint Venture environment.
- MOH Submissions: Familiarity with the Ministry of Health (MOH) submissions is required.
Your Capabilities and Credentials
- Creative and Critical Thought: Engage in creative and critical thought, producing technical designs at a level that would be perceived externally as excellent.
- Communication: Sketch and communicate concepts and ideas to others effectively. Present abstract and technical ideas to the client and client representatives.
- Team Leadership: Lead in project team settings and demonstrate leadership in project deliveries.
- Accuracy and Completeness: Check the work of others for accuracy and completeness and manage the team to meet project budget and schedule.
- Code Application: Interpret sketches, drawings, codes, building programs, and other similar material. Apply accessibility codes, applicable building codes, and life-safety codes to a wide variety of project scopes and complexity.
- Construction Knowledge: General knowledge of building construction systems, constructability, materials, and industry-associated standards. General understanding of the relationship between drawings and specifications.
- Software Proficiency: Requires understanding of Microsoft Office Suite, Revit, AutoCAD, Newforma, and Bluebeam.
Education and Experience
Degree: Bachelor's degree in Architecture or related field and working towards licensure. OAA or LTOAA preferred.
Experience: Minimum of 20 years of experience, preferably on teams with healthcare or institutional clients.
Certification: LEED Green Associate or LEED AP preferred. Career Advancement: Based on performance, there is an opportunity to be promoted to a Principal and become the technical lead for the GTA practice.
Typical office environment working with computers and remaining sedentary for long periods of time. Field work may require travel and include exposure to the elements including inclement weather.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice. Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.
About Stantec
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.
**Pay Transparency:** In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.
**Benefits Summary:** Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**JOB OVERVIEW**
The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Resident Care**
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
+ Participate in the development of the ISPs and monthly updates.
+ Review designated assignments.
+ Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
+ Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
+ Attend daily Cross Over meetings by the lead care manager.
+ Notify supervisor and resident care director if a resident has increased care needs.
+ Inform supervisor of any resident changes in condition.
+ Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.
+ Greet guests, family members, residents, and team members.
+ Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.
+ Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
+ Communicate with families and is a resource as needed.
+ Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
+ Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
+ Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
+ Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs.
+ Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
+ Ensure the established safety regulations are always followed.
+ Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
+ Host and engage in activities with the residents daily.
**Risk Management and General Safety**
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Report all accidents/incidents immediately.
+ Reports all unsafe and hazardous conditions/equipment immediately.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
+ Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
+ Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
+ Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.
**Housekeeping and Laundry Services**
+ Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
+ Wash resident's laundry as noted in the ISP and as needed.
+ Wash and fold dining room linens and napkins.
+ Complete assigned housekeeping tasks.
+ Maintain common areas in a clean and tidy manner at all times.
**Dining Service**
+ Serve meals in the dining room and work in the dining room as assigned.
+ Promote and ensure a pleasant dining experience during all meals.
+ Assist with dining room set up and clean up as assigned.
+ Participate in pre-meal meetings.
+ Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart.
+ Observe, note, and document in daily log any resident changes in dining habits.
+ Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.
+ Provide room service delivery as needed.
+ Practice safe food handling in compliance with universal care precautions at all times.
**Specific Responsibilities for the Reminiscence Neighborhood Care Manager**
+ IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
+ IEA residents to attend the afternoon social.
+ Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine.
+ Integrate the individual resident's life skills into their daily routine.
+ Blend a variety of multi-sensory experiences into the resident's day.
+ Participate in monthly letters home and letter writing with the residents and their families.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commits to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.
+ Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.
+ Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to react and remain calm in difficult situations
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication and a level of understanding
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving and decision-making skills
**Experience and Qualifications**
+ High School diploma/GED accepted and may be required per state/provincial regulations.
+ CPR Certificate and First Aid as required by state/provincial regulations
+ Must be at least 18 years of age
+ Previous experience working with seniors preferred
+ Desire to serve and care for seniors
+ Ability to make choices and decisions and act in the resident's best interest
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _6 days ago_ _(8/19/2025 2:16 PM)_
**_Location : Name_** _Sunrise of Oakville_
**_Location : City_** _Oakville_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $18.50 - CAD $23.20 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**COMMUNITY NAME**
Sunrise of Oakville
**JOB OVERVIEW**
The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Resident Care**
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
+ Participate in the development of the ISPs and monthly updates.
+ Review designated assignments.
+ Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
+ Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
+ Attend daily Cross Over meetings by the lead care manager.
+ Notify supervisor and resident care director if a resident has increased care needs.
+ Inform supervisor of any resident changes in condition.
+ Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.
+ Greet guests, family members, residents, and team members.
+ Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.
+ Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
+ Communicate with families and is a resource as needed.
+ Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
+ Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
+ Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
+ Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs.
+ Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
+ Ensure the established safety regulations are always followed.
+ Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
+ Host and engage in activities with the residents daily.
**Risk Management and General Safety**
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Report all accidents/incidents immediately.
+ Reports all unsafe and hazardous conditions/equipment immediately.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
+ Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
+ Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
+ Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.
**Housekeeping and Laundry Services**
+ Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
+ Wash resident's laundry as noted in the ISP and as needed.
+ Wash and fold dining room linens and napkins.
+ Complete assigned housekeeping tasks.
+ Maintain common areas in a clean and tidy manner at all times.
**Dining Service**
+ Serve meals in the dining room and work in the dining room as assigned.
+ Promote and ensure a pleasant dining experience during all meals.
+ Assist with dining room set up and clean up as assigned.
+ Participate in pre-meal meetings.
+ Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart.
+ Observe, note, and document in daily log any resident changes in dining habits.
+ Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.
+ Provide room service delivery as needed.
+ Practice safe food handling in compliance with universal care precautions at all times.
**Specific Responsibilities for the Reminiscence Neighborhood Care Manager**
+ IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
+ IEA residents to attend the afternoon social.
+ Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine.
+ Integrate the individual resident's life skills into their daily routine.
+ Blend a variety of multi-sensory experiences into the resident's day.
+ Participate in monthly letters home and letter writing with the residents and their families.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commits to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.
+ Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.
+ Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to react and remain calm in difficult situations
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication and a level of understanding
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving and decision-making skills
**Experience and Qualifications**
+ High School diploma/GED accepted and may be required per state/provincial regulations.
+ CPR Certificate and First Aid as required by state/provincial regulations
+ Must be at least 18 years of age
+ Previous experience working with seniors preferred
+ Desire to serve and care for seniors
+ Ability to make choices and decisions and act in the resident's best interest
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _6 days ago_ _(8/20/ :02 PM)_
**_Location : Name_** _Sunrise of Oakville_
**_Type_** _On Call_
**_Location : City_** _Oakville_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $18.50 - CAD $23.20 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**COMMUNITY NAME**
Sunrise of Thornhill
**JOB OVERVIEW**
The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Resident Care**
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
+ Participate in the development of the ISPs and monthly updates.
+ Review designated assignments.
+ Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
+ Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
+ Attend daily Cross Over meetings by the lead care manager.
+ Notify supervisor and resident care director if a resident has increased care needs.
+ Inform supervisor of any resident changes in condition.
+ Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.
+ Greet guests, family members, residents, and team members.
+ Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.
+ Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
+ Communicate with families and is a resource as needed.
+ Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
+ Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
+ Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
+ Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs.
+ Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
+ Ensure the established safety regulations are always followed.
+ Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
+ Host and engage in activities with the residents daily.
**Risk Management and General Safety**
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Report all accidents/incidents immediately.
+ Reports all unsafe and hazardous conditions/equipment immediately.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
+ Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
+ Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
+ Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.
**Housekeeping and Laundry Services**
+ Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
+ Wash resident's laundry as noted in the ISP and as needed.
+ Wash and fold dining room linens and napkins.
+ Complete assigned housekeeping tasks.
+ Maintain common areas in a clean and tidy manner at all times.
**Dining Service**
+ Serve meals in the dining room and work in the dining room as assigned.
+ Promote and ensure a pleasant dining experience during all meals.
+ Assist with dining room set up and clean up as assigned.
+ Participate in pre-meal meetings.
+ Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart.
+ Observe, note, and document in daily log any resident changes in dining habits.
+ Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.
+ Provide room service delivery as needed.
+ Practice safe food handling in compliance with universal care precautions at all times.
**Specific Responsibilities for the Reminiscence Neighborhood Care Manager**
+ IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
+ IEA residents to attend the afternoon social.
+ Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine.
+ Integrate the individual resident's life skills into their daily routine.
+ Blend a variety of multi-sensory experiences into the resident's day.
+ Participate in monthly letters home and letter writing with the residents and their families.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commits to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.
+ Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.
+ Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to react and remain calm in difficult situations
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication and a level of understanding
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving and decision-making skills
**Experience and Qualifications**
+ High School diploma/GED accepted and may be required per state/provincial regulations.
+ CPR Certificate and First Aid as required by state/provincial regulations
+ Must be at least 18 years of age
+ Previous experience working with seniors preferred
+ Desire to serve and care for seniors
+ Ability to make choices and decisions and act in the resident's best interest
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _9 hours ago_ _(8/25/2025 3:58 PM)_
**_Location : Name_** _Sunrise of Thornhill_
**_Type_** _Part-Time_
**_Location : City_** _Thornhill_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $18.58 - CAD $21.09 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**JOB OVERVIEW**
The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Resident Care**
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
+ Participate in the development of the ISPs and monthly updates.
+ Review designated assignments.
+ Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
+ Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
+ Attend daily Cross Over meetings by the lead care manager.
+ Notify supervisor and resident care director if a resident has increased care needs.
+ Inform supervisor of any resident changes in condition.
+ Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.
+ Greet guests, family members, residents, and team members.
+ Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.
+ Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
+ Communicate with families and is a resource as needed.
+ Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
+ Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
+ Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
+ Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs.
+ Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
+ Ensure the established safety regulations are always followed.
+ Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
+ Host and engage in activities with the residents daily.
**Risk Management and General Safety**
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Report all accidents/incidents immediately.
+ Reports all unsafe and hazardous conditions/equipment immediately.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
+ Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
+ Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
+ Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.
**Housekeeping and Laundry Services**
+ Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
+ Wash resident's laundry as noted in the ISP and as needed.
+ Wash and fold dining room linens and napkins.
+ Complete assigned housekeeping tasks.
+ Maintain common areas in a clean and tidy manner at all times.
**Dining Service**
+ Serve meals in the dining room and work in the dining room as assigned.
+ Promote and ensure a pleasant dining experience during all meals.
+ Assist with dining room set up and clean up as assigned.
+ Participate in pre-meal meetings.
+ Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart.
+ Observe, note, and document in daily log any resident changes in dining habits.
+ Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.
+ Provide room service delivery as needed.
+ Practice safe food handling in compliance with universal care precautions at all times.
**Specific Responsibilities for the Reminiscence Neighborhood Care Manager**
+ IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
+ IEA residents to attend the afternoon social.
+ Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine.
+ Integrate the individual resident's life skills into their daily routine.
+ Blend a variety of multi-sensory experiences into the resident's day.
+ Participate in monthly letters home and letter writing with the residents and their families.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commits to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.
+ Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.
+ Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to react and remain calm in difficult situations
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication and a level of understanding
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving and decision-making skills
**Experience and Qualifications**
+ High School diploma/GED accepted and may be required per state/provincial regulations.
+ CPR Certificate and First Aid as required by state/provincial regulations
+ Must be at least 18 years of age
+ Previous experience working with seniors preferred
+ Desire to serve and care for seniors
+ Ability to make choices and decisions and act in the resident's best interest
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _2 weeks ago_ _(8/15/ :00 AM)_
**_Location : Name_** _Sunrise of Mississauga_
**_Location : City_** _Mississauga_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $18.50 - CAD $23.20 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**COMMUNITY NAME**
Sunrise of Erin Mills
**JOB OVERVIEW**
The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Resident Care**
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.
+ Participate in the development of the ISPs and monthly updates.
+ Review designated assignments.
+ Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.
+ Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.
+ Attend daily Cross Over meetings by the lead care manager.
+ Notify supervisor and resident care director if a resident has increased care needs.
+ Inform supervisor of any resident changes in condition.
+ Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.
+ Greet guests, family members, residents, and team members.
+ Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.
+ Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.
+ Communicate with families and is a resource as needed.
+ Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.
+ Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.
+ Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.
+ Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs.
+ Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.
+ Ensure the established safety regulations are always followed.
+ Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.
+ Host and engage in activities with the residents daily.
**Risk Management and General Safety**
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Report all accidents/incidents immediately.
+ Reports all unsafe and hazardous conditions/equipment immediately.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
+ Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
+ Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.
+ Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.
**Housekeeping and Laundry Services**
+ Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.
+ Wash resident's laundry as noted in the ISP and as needed.
+ Wash and fold dining room linens and napkins.
+ Complete assigned housekeeping tasks.
+ Maintain common areas in a clean and tidy manner at all times.
**Dining Service**
+ Serve meals in the dining room and work in the dining room as assigned.
+ Promote and ensure a pleasant dining experience during all meals.
+ Assist with dining room set up and clean up as assigned.
+ Participate in pre-meal meetings.
+ Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart.
+ Observe, note, and document in daily log any resident changes in dining habits.
+ Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.
+ Provide room service delivery as needed.
+ Practice safe food handling in compliance with universal care precautions at all times.
**Specific Responsibilities for the Reminiscence Neighborhood Care Manager**
+ IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.
+ IEA residents to attend the afternoon social.
+ Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine.
+ Integrate the individual resident's life skills into their daily routine.
+ Blend a variety of multi-sensory experiences into the resident's day.
+ Participate in monthly letters home and letter writing with the residents and their families.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commits to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.
+ Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.
+ Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to react and remain calm in difficult situations
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication and a level of understanding
+ Competent in organizational and time management skills
+ Demonstrates good judgment, problem solving and decision-making skills
**Experience and Qualifications**
+ High School diploma/GED accepted and may be required per state/provincial regulations.
+ CPR Certificate and First Aid as required by state/provincial regulations
+ Must be at least 18 years of age
+ Previous experience working with seniors preferred
+ Desire to serve and care for seniors
+ Ability to make choices and decisions and act in the resident's best interest
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _8 hours ago_ _(8/25/2025 4:39 PM)_
**_Location : Name_** _Sunrise of Erin Mills_
**_Type_** _Part-Time_
**_Location : City_** _Mississauga_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $18.50 - CAD $23.20 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_