Specialist, Quality Assurance

Toronto, Ontario Sanofi Group

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**Reference No** . R
**Position Title:** Specialist, Quality Assurance
**Department:** Quality DCV & GEM
**Location:** Toronto, ON
**About the Job**
We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.
Contribute to establishing and maintaining high quality and compliance status of all products handled by Sanofi Canada to meet all Canadian cGMP regulations, as well as corporate requirements.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
**Main Responsibilities:**
+ Coordinates with QA Coordination Call Center to obtain essential information required to document technical complaints
+ Provides support to QA Coordination Call Center to meet needs of the complainant
+ Identifies and confirms inquiries as product technical complaints
+ Evaluates complaints for severity and risk to public safety.
+ Notifies interested departments (eg. Country Quality Head, manufacturing site QA,) upon receipt of critical complaints.
+ Monitors and tracks sample receipt from complaints.
+ Ensures complaints are reviewed and processed within a timely fashion
+ Prioritizes complaints for data entry and processing into the global database
+ Utilizes the customer service database to oversee complaint identification and processing
+ Interacts with both internal and external manufacturing sites regarding technical complaints and their associated investigations
+ Performs QC Checks
+ Understands Health Canada complaint regulations for drug products and medical devices
+ Performs file review and administrative closure for individual complaints
+ Produces trending reports
+ Monitors open complaint activity for each manufacturing site
+ Interacts with Customer Service, Medical Information, Pharmacovigilance and other company departments/associates regarding the identification and evaluation of technical complaints
+ Identifies and reports adverse events within one business day to Pharmacovigilance
+ Provides complaint support to other company departments including Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management
+ Participates on ad-hoc teams regarding product-specific complaint issues
+ Supports during regulatory, third party, and internal audits
+ Understands product specific information regarding common product complaints
+ Understands department process flows and complaint databases
+ Coordinates feedback to customers regarding complaint investigations via QA Coordination Call Center
+ Other QA duties, as assigned
**About You**
**Requirements & Qualifications**
+ B.Sc. in Chemistry, Biology or related sciences
+ 5 years of related experience within the pharmaceutical industry.
+ Knowledge of cGMPs and Health Canada regulations regarding drugs, medical devices, combination products, biologics and natural health products
+ Strong understanding of Good Documentation Practices
+ Must be able to understand and utilize complaint database software and reporting tools
+ SAP, MS Office, Adobe Suite
+ Bilingual French strongly preferred
+ Occasional travel: Position is based out of the Toronto office
+ *Persons applying for positions in QA must provide evidence of qualifications, as outlined in current Canadian Good Manufacturing Practices (GMP) Guidelines for review and assessment as a condition of any offers of employment.
**Preferred skills:**
+ Problem Solving mindset who is self-motivated, well organized with attention to detail and strong analytical skills.
+ Customer Service Skills, Project and Time Management Skills
+ Interpersonal skills-must be proactive, personable, flexible, team-oriented
+ Ability to multitask in a stressful environment and to operate in a constantly changing environment
+ Strong Verbal and Written Communication Skills
_*Persons applying for positions in QA must provide evidence of qualifications, as outlined in current Canadian Good Manufacturing Practices (GMP) Guidelines for review and assessment as a condition of any offers of employment._
**Why Choose Us?**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs
This position is for a current vacant role that we are actively hiring for.
Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
#GD-SG
#LI-GZ
#LI-Onsite
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
_North America Applicants Only_
The salary range for this position is:
$76,200.00 - $10,066.66
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK ( .
La fourchette salariale pour ce poste est la suivante:
76,200.00 - 110,066.66
Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociau de l'enterprise. Des informations supplémentaires sur les avantages sont disponibles via le lien ( .
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
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Quality Assurance Associate

Brampton, Ontario Staff Management | SMX

Posted 1 day ago

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With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Staff Management | SMX is immediately hiring a Quality Assurance Associate for our food manufacturing Client in Brampton. This is a full time, 2-month contract position.
.
Perks & Benefits: Weekly paychecks.
Shifts: 2nd Shift, 3rd Shift.
Employment Types: Full Time.
Pay Rate: $18.00 - $9.00 / hour
Duties:
+ Conduct routine line checks including temperature, metal detector verification, weights, pouch integrity, and analytical tests (e.g., brix, pH, viscosity, water activity).
+ Monitor Critical Control Points (CCPs) and chart recorders.
+ Record results on controlled documents accurately.
+ Investigate and report on non-conformances to maintain quality standards.
+ Collect various samples for testing.
.
Position Requirements:
+ University degree or college diploma in Science (with Concentration in Chemistry, Biochemistry, or Microbiology) or Food Science.
+ Food industry experience considered a strong asset.
+ Strong ability to work independently, multitask effectively in a fast paced environment.
+ Strong numeracy, written and verbal communication skills.
Requirements: Stand for Shift Duration, Must be at least 18 years old., required education: HS Diploma or GED.
Work Location: Staff Management, Brampton, ON L6S6B7.
Job Types: Food Production, Manufacturing, Production, Warehouse, Quality.
Industry: Manufacturing.
The hourly rate for this position is anticipated between 18.00 - 19.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law.
TBI Outsourcing Canada, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.
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Quality Assurance Specialist

Mississauga, Ontario Roche

Posted 1 day ago

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.**
**That's what makes us Roche.**
At Roche, we thrive to deliver more benefits to our patients as part of our 10-year Pharma vision. We serve our patients through external partnerships because access to quality products is every patient's right. We leverage external partners in order to offer flexibility to our internal capacity at the right cost and quality. We enable our external partners to reliably deliver compliant, quality products to our supply chain customers, so that we can deliver to patients worldwide. We do this through cross-functional collaborations ensuring quality process excellence and continuous improvement.
**The Opportunity:**
+ Provide quality and compliance oversight of external GMP suppliers including CDMOs, CROs/PET centers, CLOs and in-licensing partners to ensure compliance with cGMP and quality agreement requirements.
+ Serve as the Quality Point of Contact for these GMP suppliers and participate as a key member of cross-functional management teams to enable GMP supplier site selection, qualification and implementation, management, and decommissioning
+ Oversee and execute all required quality activities during the lifecycle of a GMP supplier, including but not limited to:
+ Negotiation and maintenance of Quality Agreements and associated documents
+ Monitoring cGMP compliance and reporting quality performance, identifying and mitigating quality risks
+ Supporting Roche audits, ensuring audit responsiveness and CAPA implementation
+ Tech transfers and process validation, and Inspection readiness for commercial CMOs as applicable
***
+ Execute all required activities to support Make Assess and Release commercial and investigational medicinal products, including but not limited to risk assessments, approval of method validation, master batch records and executed records, complex investigations, and changes. Ensure project milestones as well as expectations such as on time closure are met.
+ Serve as Quality Point of Contact to the technical development team, and provide end-to-end quality oversight. Execute the Product Specification File (PSF), intra-company agreements, approve the control system, review CMC sections of Health Authority submissions and related activities.
+ Perform disposition of outsourced investigational medicinal products in SAP, including API and Drug Product of Synthetic Molecules and Biologics
**Who you are:**
+ B.S., M.Sc. or PhD in life sciences or equivalent with at least 8 years Manufacturing and/or Quality experience with Synthetic Molecules including Steriles in the pharmaceutical or related GMP industry. Experience with siRNA (oligos/peptides) and Biologics is a plus.
+ The ideal candidate has GMP QA experience of bulk API and Drug Product clinical supply operations including release.
+ Sound knowledge of cGMP, ISO standards and international regulations for pharmaceuticals. Ability to interpret quality standards as they relate to GMP products.
+ Excellent Quality decision making skills in complex environments
+ Proven ability to influence across cultures and functional reporting lines, and to drive continuous improvement initiatives
+ Ability to operate in a self-managed way of working, with a key focus on collaboration, agility and innovation mindset
+ Ability to work in a purpose driven organization, taking full ownership for assigned roles and tasks, continuously willing to improve individual and team effectiveness

**This position may require up to 10% domestic and/or international travel**
*** Relocation benefits not available for this position***
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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Quality Assurance Tester

Toronto, Ontario Insight Global

Posted 3 days ago

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Job Description
Insight Global is seeking multiple Quality Assurance Testers for a large Canadian banking client. In this role, you will play a key part in supporting the upgrade to a newer version of Certent Disclosure Management (CDM)-a critical platform used for external financial reporting. This initiative requires robust system testing to ensure performance, accuracy, and reliability across multiple users and reporting flows.
Responsibilities:
-Execute manual system testing for the upgraded CDM platform
-Perform stress testing and simulate multi-user scenarios to validate server performance
-Collaborate with internal teams to align testing efforts and ensure coverage
-Validate financial reporting flows including balance sheets, income statements, and cash flow statements
-Support post go-live testing and production verification
-Document test results, defects, and provide feedback to development and business teams
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-Experience in manual QA testing within enterprise systems
-Familiarity with Certent Disclosure Management (CDM) or similar reporting tools
-Understanding of financial reporting processes and terminology
-Strong communication skills to engage with finance and business teams -Background in accounting or finance
-Experience with TM1 (EPM system) for data pulls
-VBA/macro skills for report validation (not required but beneficial) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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Quality Assurance Analyst

Toronto, Ontario Xerox

Posted 4 days ago

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Quality Assurance Analyst
**General Information**
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City
Toronto
State/Province
Ontario
Country
Canada
Department
QUALITY ASSURANCE
Date
Tuesday, August 26, 2025
Working time
Full-time
Ref#

Job Level
Individual Contributor
Job Type
Experienced
Job Field
QUALITY ASSURANCE
Seniority Level
Associate
Currency
CAD - Canada - CA
Annual Base Salary Minimum
41,760
Annual Base Salary Maximum
83,520
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers ( . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search ( .
**Description & Requirements**
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**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .
**OVERVIEW:**
We are seeking a skilled, experienced and detail-oriented Quality Assurance Analyst to join our team at our Scarborough, ON production site. The Quality Assurance Analyst will be responsible for analyzing work processes, creating, managing and executing a Quality Assurance Program that will provide visibility on quality (error rates, systemic issues) that arise from business-as-usual operations. The ideal candidate will possess strong analytical skills, excellent communication abilities, and have a deep understanding of Quality Assurance operations and a general knowledge of IT systems, especially in the insurance or financial services sectors.
**PRIMARY RESPONSIBILITIES** :
+ Create a comprehensive Quality Assurance Program that will measure and report on the error rates of key business processes for a key insurance client in Canada. The goal of the program will be to achieve and exceed contracted Quality targets.
+ Ensure that a statistically based number of daily samples are taken from "in Scope work processes" to calculate error rates, driving both trending as well as possible areas of improvement. Analyze the samples taken for errors, omissions and tabulate the results.
+ Identify opportunities for process improvements and contribute to ongoing optimization efforts.
+ Collaborate with stakeholders on process improvement initiatives (Operations, Technology, Solution Architects and Account Management) to improve the service and seek to create error proof processes over time.
+ Consistently manage expectations and negotiate with stakeholders to determine the most accurate and appropriate definition of quality metrics and priorities.
+ Chair Quality Assurance meetings, informal and formal review meetings and lead Quality Assurance presentations. Develop and document detailed Quality Assurance programs, processes, and methods for client presentation.
+ Lead Quality testing, reporting on results, ensuring quality and adherence to the Quality Assurance requirements. Ensure testing meets or exceeds Quality Assurance requirements.
**QUALIFICATIONS, SKILLSETS & ABILITIES** :
+ Bachelor's degree in Information Technology, Quality Assurance, or related work experience
+ Minimum of 3 years of experience as a Quality Assurance Analyst, preferably in the insurance industry. Experience in the banking industry will also be considered
+ Strong analytical and problem-solving skills
+ Proficiency in data analysis tools and techniques
+ Proficiency with Software Platforms including Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Jira
+ Excellent communication and interpersonal skills
+ Ability to work collaboratively with cross-functional teams
+ Experience with Quality Assurance process workflow and documentation tools
+ Certification in a Quality Assurance role would be an asset
+ Knowledge of Business Analyst and Project Management methodologies and tools
#LI-CB1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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Quality Assurance Analyst

Toronto, Ontario Cineplex

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Job Description

Job Description

Your next starring role begins here.

At Cineplex, the most powerful experiences start with people. Every movie, game, and live event is brought to life by the creativity, dedication, and passion of our team. With 156 theatres, over 1,600 screens, and approximately 73% of the Canadian box office, we are proud to be a leading force in Canadian entertainment. Our inclusive and collaborative culture makes room for your voice, your ambitions, and your life outside of work, so you can build a career that feels as rewarding personally as it is professionally.

If you are ready to make your mark in an environment where your contributions matter and your growth is celebrated, your next great role is waiting at Cineplex.

Who we need

The Cineplex Digital Products and Experience team is looking for a Quality Assurance Analyst to join our Agile mobile app squad for a 12-month contract. Reporting to the Manager of Quality Assurance, you will work as part of the Quality Assurance team to ensure that we continue to deliver high-quality products to our guests. This role offers the opportunity to truly make your mark at an iconic Canadian company by contributing to the reliability and responsiveness of apps and websites for renowned brands, including Cineplex, The Rec Room, and others. 

We are seeking a solution-driven problem solver who excels in fast-paced, evolving environments; someone who aspires to become a subject matter expert and make a measurable impact. You will play a vital role in keeping our mobile and digital products sharp, reliable, and of the highest quality. You will provide testing across multiple product lines and releases, including but not limited to regression, integration, and performance testing. You will be responsible for building test automation, creating detailed test plans, and supporting the delivery of seamless guest experiences on platforms used daily by millions of Canadians. 

This is a hybrid position (1 to 3 days in-office per week) based at our Toronto office located at 1303 Yonge St. This is a 12-month contract position. 

What’s in it for you

Impact. You want to be part of a collaborative Agile team supporting one of the most visible and widely used apps in Canada. You will see your work come together to shape the guest experience across Cineplex digital platforms.

Cutting-edge technology. Our team is divided into six squads, each focused on a specific product area. This role sits within the mobile app squad, the busiest and most dynamic squad, delivering new features for the Cineplex app and Cineplex Store. You will help expand test automation, explore AI-driven solutions and bring your skills to help evolve how QA adapts to emerging technologies.

Career development. This is an opportunity to expand your skills in best practices for mobile and digital application testing. You will be part of a team that values ownership, collaboration, and professional growth. You will be encouraged to take initiative, lead improvements in documentation and automation, and build expertise in modern QA approaches.

What you will do:

  • Test. You will test across multiple platforms, including Web and Mobile, to ensure the overall quality of our products and guest experiences. You will create, maintain, and execute test plans, test cases, and automated scripts, reporting all defects and following up to ensure timely resolution. You will conduct exploratory testing to uncover edge cases, usability issues, and unexpected behaviours not captured by scripted tests.
  • Elevate. You will review project requirements, provide estimates, and make recommendations for the QA workflow. You will ensure testing timelines are met, provide QA sign-off for deployments, and contribute to continuous improvement by refining QA processes, documentation, and automation practices. You will track testing metrics such as defect density, automation coverage, and test execution progress to improve quality outcomes.
  • Collaborate. You will participate actively in team meetings, stand-ups, and planning sessions, communicating blockers, priorities, and risks. You will work closely with developers and product managers to clarify requirements, flag issues, and ensure test coverage for new features and enhancements. You will assist in troubleshooting production issues, reproducing defects, and documenting results clearly to support timely resolution.

What you bring:

  • The technical expertise. You hold a degree in Computer Science or Engineering, or you have gained equivalent knowledge through hands-on experience. You bring in-depth expertise in software quality assurance, including proficiency with automated testing tools, CI/CD pipelines (preferably Azure DevOps), and API testing with Postman or similar tools. You have tested large-scale, consumer-facing applications across multiple platforms, troubleshooted live production issues, and communicated results effectively. Exposure to AI automation is strongly preferred, along with a solid understanding of SDLC, QA processes, and modern web-based architectures.
  • The ownership. You hold yourself accountable for delivering work on time and to a high standard. You dig into root causes, resolve issues, and bring overlooked points to the forefront in discussions. You will contribute thoughtfully during requirements meetings, flag potential risks, and elevate the quality of outcomes by probing, documenting, and sharing knowledge.  
  • The initiative. You are proactive in identifying and communicating issues and priorities, making an impact by clearly communicating severity and helping the team prioritize effectively. You are comfortable with ambiguity, willing to navigate without a defined path. You can confidently challenge assumptions, ask questions, and seek clarity to drive the best outcomes.
  • The collaborative approach. You have strong written and verbal communication skills. You are a champion of the end user  (guest) presenting recommendations that prioritize their experience. You can build trusting relationships across teams, adapt quickly to shifting priorities, welcome feedback, and thrive in a high-volume, fast-paced environment. You stay focused and organized, with attention to detail while helping to elevate QA standards and best practices.

Why build your career at Cineplex? We offer:

  A culture that celebrates you. 

Recognized as one of Canada’s Most Admired Corporate Cultures, we are guided by values of Teamwork, Innovation, and Excellence. You will join a collaborative environment that respects your individuality and supports your ambitions.

  Opportunities across the business. 

Our work goes far beyond the big screen. From film and gaming to marketing, tech, finance, HR, and more, we offer diverse roles where you can grow your career with purpose and impact.

  Perks that go the distance.  

Company-wide social events, educational support, and competitive compensation and benefits that support your well-being and recognize your contributions.

    A place to grow—and give back.  

We invest in your personal and professional development with learning opportunities and the chance to participate in initiatives that give back to your community.

Explore your next role. Discover your place at Cineplex. 

Apply now.

If you have 70% of what we're looking for and 100% authenticity and passion, express your interest here. 

What you can expect from our interview process:

  1.  A virtual interview with a Talent Advisor to share your experience and interest in the role.
  2. A virtual interview with the Manager, Quality Engineering and other QA team members. This is both a technical interview and an opportunity to learn more about the team and company culture.
  3. An in-person interview with the hiring manager and an executive leader.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at or via email at  

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Frequently Asked Questions

Is this a permanent role?
No. This is a 12-month contract role providing coverage to the mobile app squad.

Where will I be working?
This is a hybrid role based in Toronto. Team members typically work in the office on designated days and remotely on others, depending on project needs.

What products will I be testing?
You will primarily focus on Cineplex’s mobile app, which is one of our busiest and most high-impact products. You may also support testing on other platforms, such as the Web, Smart TV, Roku, Chromecast, and Apple TV.

What tools and technologies will I use?
Our team works with Azure DevOps for CI/CD, bug tracking, and test management. You will also use Postman for API testing and automation frameworks to build and maintain automated scripts.

Is automation experience required?
Hands-on automation experience is strongly preferred, especially exposure to AI-driven automation tools. Candidates without direct AI experience but with a strong interest in automation and the initiative to learn will also be considered.

What does success look like in this role?
Success is measured by your ability to clearly communicate the severity and priority of issues, proactively contribute in meetings, maintain accurate documentation, and collaborate effectively with developers, product managers, and your QA peers.

Will I have opportunities to learn and grow?
Yes. You will be encouraged to expand your knowledge of automation, gain exposure to AI tools, and contribute to process improvements. Cineplex leaders provide guidance, mentorship, and support to help team members build new skills.

#LI-Hybrid 
#LI-DNI


 

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Quality Assurance Technician

Brampton, Ontario Can Art Aluminum Extrusion

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Job Description

Job Description

We have an immediate opening for a Quality Assurance Technician at our Brampton Extrusion Plant.

Can Art Aluminum Extrusion is a privately held North American based extruder of standard and custom aluminum profiles. Can Art has grown from a single press operation in 1988 to the multi plant, multi press operation that we are today.

At Can Art Aluminum Extrusion, you're never just an employee, you're part of a family. We strive to create a workplace that feels like home—where you're empowered to bring your best self every day and your contributions truly matter. We’re proud of our culture rooted in learning, accountability, and teamwork, and we're dedicated to fostering a diverse and inclusive environment for all. 

Who We Are
At Can Art, we take pride in our dedication to quality, innovation, and sustainability. With the versatility to adapt to a wide range of profiles, Can Art serves the Architectural, Automotive, Consumer base and Industrial Distribution sectors.
What We Offer

  • Enjoy flexibility in your schedule with our Continental and Rotational shifts
  • Company paid benefits (Extended Health Care, Vision Care, Dental Care, Life Insurance)
  • Competitive Wages
  • Immediate RRSP Match 
  • Opportunity to work overtime
  • Paid Breaks
  • Training and Opportunity for advancement 
  • Monthly employee appreciation day with lunches
  • BBQ/Ice Cream trucks during the summer
  • Employee safety shoe and prescription safety glasses reimbursement
Position Summary
The Quality Technician is responsible to ensure all aspects of the manufacturing process conform to customer and internal quality requirements, and that only good quality product is being produced and shipped to customers.

What You'll Do
  • Inspect material for compliance to drawings, dimensional and surface finish inspection
  • Responsible for gauge calibration; recall and calibrate calipers, micrometers and Websters
  • Review and disposition material on hold and material returns (RMA) due to quality issues
  • Collect and analyze data and samples in support of quality assurance, inventory control and production posting aspects of EPICS
  • Identify, prepare and machine tensile samples. Perform tensile testing for mechanical properties and enter them in EPICS
  • Maintain quality service by establishing and enforcing company policies and standards
  • Responsible for completion of PPAP submissions with paperwork as per customer requirements
  • Audit material hardness prior to packaging
  • Assist production with directing and training temporary and new employees in quality standards
  • Provide manufacturing information by compiling, sorting, and analyzing production
  • Maintain performance records by conducting quality audits
  • Work closely with Die Shop and Sales departments to improve extrusion profile dimensions and surface quality
  • Maintain a safe and clean workspace at all times
  • Responsible to follow the Occupational Health and Safety Act and all Can Art Company Policies
What You Bring
  • Post-Secondary Diploma in Quality Assurance or similar program
  • Proficient computer skills in Microsoft Office Suites, ERP systems
  • Experience in a manufacturing plant is an asset
Required Skills
  • Ability to communicate effectively, both written and verbal
  • Proficiency with precision measuring tools including mechanical testing equipment
  • Strong knowledge of calibration
  • Strong time management skills and ability to multi-task in a fast-paced environment
  • Must be a quick learner with professional attitude
  • Team player who is able to self-direct with little or no supervision
  • Strong attention to detail
  • Knowledge of health and safety best practices in a manufacturing environment
Working Conditions
  • Plant Environment
  • Twelve hour rotating continental shift
  • Exposure to loud noise and heat
  • Overtime as needed
Diversity and Equal Opportunity Employment
Can Art is proud to be an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status, or any other characteristic protected by law. We are also committed to providing accommodations for applicants with disabilities upon request during the hiring process.
 

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Quality Assurance Specialist

Toronto, Ontario Goway Travel Limited

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Job Description

QUALITY ASSURANCE SPECIALIST

Job Type: Full Time
Location: Toronto/Vancouver – Hybrid/Work from Home
Reporting to: Operations Development Coordinator

Job purpose:
As a Quality Assurance Specialist at Goway, you’ll be a key player in making sure our travel systems work seamlessly. You’ll test new features, identify bugs, and ensure everything runs smoothly after it goes live. Working closely with developers and team leads, you'll help improve processes, ensure developments meet business needs, and support our staff with clear documentation. This role bridges the gap between technical teams and end users, helping to improve system functionality and user experience across our platforms.

What will be your key responsibilities?

  1. Test Developments as the pass through the different selling, document or Salesforce platforms and ensure they are working as per the specifications.
  2. Write up a Test plan for Developments based on Specification documents provided by developers.
  3. Test fixes for System bugs to confirm an issue has been resolved
  4. Collaborates with the Lead for any process improvement
  5. Work with Team Lead to determine if there are any gaps missing in the development to ensure they meet Goway's needs
  6. Assist in writing clear release notes for developments you have tested to inform Goway staff how the development will affect them
  7. When a Development is not working as per the specification describe step by step how to get to the failure and what the failure is so it can be reported
  8. Provide detailed recreation steps identifying bugs found so that a case can be opened with 3rd parties
  9. Must be able to understand and load contracts to the system to understand how they interact with the Reservations module
  10. Conduct troubleshooting for any system/technical issues
  11. Communicate with our developers via Jira, Slack, MS Teams and/or Video Conference when needed to resolve time critical issues
  12. Contribute in meetings to review development requests and offer opinions and suggestions where specifications could fail to meet Goway's needs
  13. Manage personal and team goals with the required service level agreements, standards and targets
  14. Liaise with Team Lead to set KPIs and for any procedural Concerns and critical issues
  15. Action Escalated Level 2 Bug cases to confirm they are actually a bug and report to Developers Recreation steps via Jira
  16. Work with Bug and Training Helpdesk Team to ensure API issues are fixed and agents assisted
  17. Offer creative solutions and suggestions for streamlining testing or procedures
  18. Maintain User Manuals and LMS for Travel Agents and Loaders

What are we looking for?

  • A team player
  • Strong organizational and problem-solving skills
  • Good interpersonal skills
  • Strong decision-making skills
  • Flexible and with the ability to multitask
  • Ability to plan and work to deadlines
  • Excellent Math
  • Excellent verbal & written English communication skills
  • Highly detail oriented with an ability to concentrate for an extended period of time
  • Ability to identifying and solve a problem or issue
  • Ability to know when to escalate an issues when it is beyond your current knowledge
  • Excellent computer skills including proficiency in Microsoft Suite
  • Previous experience with software testing
  • Previous knowledge of land contracts and destinations that Goway sells is beneficial
  • Previous knowledge of iVector system or similar automated travel reservation system is beneficial
  • Excellent investigative skills for database/contract issues in an electronic format

What can you expect from Goway?
Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

  • We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
  • Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
  • Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
  • Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.
  • Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.
  • Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

How to Apply:
If this role feels like your next step, click "Apply Now" to create your profile, upload your CV, and share a few details about yourself. Our talent team reviews every application, and if your experience aligns with our needs, we will reach out to set up the next step.

Recruitment scams & fraud warning:
Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

About Goway
Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com

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Quality Assurance Analyst

Toronto, Ontario PSD

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Job Description

Job Description

Salary:

About PSD Citywide
PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with advisory services. Offering the only purpose-built, fully unified cloud-based SaaS solution for municipal governments, PSD Citywide supports the management of over $400 billion in municipal assets across North America. With a multidisciplinary advisory team of Asset Management, Finance, Engineering, and Municipal practitioners, combined with an in-house software development group, PSD Citywide delivers comprehensive solutions to ensure best-in-class service for its clients.


The Quality Assurance Analyst works collaboratively within the IT department to execute and validate test cases based upon system requirements. They are responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met, and the solution works as expected. This Full Time Contract position offers the potential to transition into a Permanent Full Time position. Applicants must reside in Canada to be considered.


What we offer
Competitive Salaries: We recognize and reward your skills and experience with a competitive pay structure.
Remote Work Options: Work from anywhere in Canada that suits you while staying connected with our team.
Social and Charity Events and Initiatives: Join PSD CityKind! A group dedicated to fostering kindness and community engagement across North America.
Career Framework: Clear paths for growth and development, helping you reach your career goals with ongoing learning and mentorship.


Job Duties & Responsibilities

  • Ensure technical quality of software through detailed testing and feedback to relevant team members.
  • Take a proactive, problem-solving/trouble-shooting approach to identifying and solving software problems; not stopping at identifying the problem, but experiment using available information to try to narrow the possibilities and determine a suggested solution.
  • Document, troubleshoot, and isolate issues encountered during testing utilizing internal bug database system and providing accurate and detailed reproduction steps including visuals if possible and/or other required regression information.
  • Assist with focus testing sessions and provide summary reports.
  • Assist in development and implementation of comprehensive QA test plans and cases.
  • Assist in the generation and implementation of procedures for more effective and efficient testing of company products.
  • Assist with testing using internal development tools.
  • Contribute to a positive work environment by getting involved with all departments of the team, understanding their roles and interacting with the team on a regular basis to help gain a rounded perspective of the project.
  • Ensure conformance of all company and departmental standards, policies and procedures.
  • Other duties as assigned.

Qualifications

  • 3-5 years experience in a Software Quality Assurance role.
  • Post Secondary Degree or Diploma in Computer Science or related technical field or equivalent practical experience.
  • Working knowledge of Mobile application and Manual and Automation testing.
  • ISQTB certification would be considered an asset.
  • Extremely familiar with all aspects of software verification including: functionality, performance, and system testing.
  • Meticulous attention to detail and strong problem-solving ability, in addition to honesty, strong work ethic.
  • Working knowledge of most popular console platforms, Windows operating systems and related hardware.
  • Deadline driven individual with strong verbal, technical, and written communication skills, creative and able to collaborate with team members with professionalism and tact.
  • Advance skills with MS Word and Excel.
  • Professional self-starter with a commitment to constantly upgrade skills through continuous learning.


The Candidate Journey

Resume Review: Once you apply, an actual person will review your resume and we are committed to getting back to you with a response.


Phone Interview: PSDs People and Culture team will connect with you to learn about your experience and discuss the role further. Theyll also give you an understanding of what the interview process involves, along with an estimated timeline.


Virtual Interview: Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals. We provide the opportunity to meet with a wide range of staff members so you can learn more about life at PSD Citywide.


Offer/Feedback: The Hiring Team will debrief and make a decision within a few days of your final interview. If successful, your Recruiter will present you with a verbal offer, followed by a formal offer letter via email. If the timing was not right for this particular opportunity, we will connect with you and provide feedback.


PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility.


We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.


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Quality Assurance Inspector

Mississauga, Ontario Belvika Trade & Packaging

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Job Description

Belvika Trade & Packaging Ltd. is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. Belvika has grown to be one of the largest co-packers of chocolate, confectionary and snack products in Canada. Belvika uses its extensive experience in managing both manual processes and automated equipment to handle primary and secondary packaging of products for some of the world’s best-known confectionary brands.   Belvika is an equal opportunity employer, offering competitive wages, a bonus plan, benefit plan, ongoing training, and an interesting and challenging work environment. We will provide the tools and training that you require to excel at your role together with access to Senior Management to provide additional support and guidance. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.   Belvika is currently seeking a Quality Assurance Inspector to maintain overall quality standards for all products packed, ensuring that the Company’s and Client’s quality specifications are met at all times. This position will be based at the Export facility located at 450 Export Blvd, Mississauga, and, when needed, must be flexible to work at the Traders facility located at 340 Traders Blvd, Mississauga. The position works on the day shift but must be flexible to work afternoon or night shifts as needed.   Position Summary: * This is a Quality Assurance Inspector position within the Quality Department of a Co-packer in confectionary and snack food products. * Areas include quality element control related to operations, policy and procedure auditing, leads quality improvement projects, and drives defect prevention and detections. * Organizes and reviews all QA aspects of daily production.   The successful candidate will:      * Maintain and ensure consistent execution of current QA programs and internal SOPs and compliance with SQF, CFIA, and client requirements; * Maintain all sensory guidelines for all incoming and outgoing bulk / finished goods; * Oversee the retention samples and storage of product for all customers; * Oversee the proper destruction of any food product and complete any CODs as required; * Prepare all new product start-ups ensuring that all Belvika requirements are met (Belvika and client forms); * Write, review and implement new operating policies and procedures as directed by the QA Manager; * Take the lead on executing various initiatives to improve the quality and safety of our processes; * Assist with Company food safety and quality program updates, maintenance and verifications to ensure the facility is meeting regulatory and compliance requirements for all stakeholders; * Monitor and inspect production lines and quality report forms daily to ensure client quality and food safety standards are being met; * Review shift reports daily to ensure lot traceability and quality checks forms that have been completed are accurate; * Perform Environmental, ATP and allergen tests when needed; * Perform water testing and sampling when required; * Ensure that the allergen program is being followed and make certain quality & food safety standards are being met; * Conduct a variety of monthly internal audits with cross-functional team and identify opportunities for improvement; * Maintain and verify that daily, weekly and monthly cleaning duties have been completed and records are up to date; * Maintain and verify that daily and monthly hold logs have been completed and are up to date; * Take the lead on issuing and following up on any corrective actions, if necessary, based on deviations found or resulting from client complaints; * Ensure that the pest control program is being maintained and liaise with operator to ensure that all Company and regulatory standards are being met; * Drives prevention vs. detection of defects; * Supports client audits, government audits to meet compliance; * Support the ongoing development and improvement of the Quality Management System (QMS). The co-ordination of processes includes managing controlled documents, Quality Records Archiving, employee training of QMS processes and special projects; * Follow all Company health and safety policies and procedures and work in compliance with Occupational Health and Safety Act; * Other tasks as assigned by your supervisor or designate.   Education/Work experience requirements: * Minimum 1-year experience in quality assurance in food processing or food packaging environment; * Knowledge & experience of GMPs, HACCP and & Quality Management systems; * Post-secondary education related to Quality Assurance and/or Food Science is an asset.   Key technical & behavioural competencies: * Self-starter who works well under pressure and has great time management skills; * Proficiency with Microsoft Office such as Word and Excel; * Great interpersonal skills with a proven ability to work well both independently and with multiple departments as required; * Knowledge and basic understanding of allergen and pathogen swabbing techniques; * Knowledge of quality auditing, inspection methods; * Detail oriented; * Strong organizational skills, able to prioritize responsibilities and multi-task; * Excellent reading, writing, and oral communication skills.   We thank all candidates for their interest; however only those most qualified will be contacted.

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